HelpfulDocs is a technical writing team that helps you create and manage your knowledge base content. We create and update your help docs, tutorials, knowledge base articles, videos, FAQs, product updates, onboarding guides, and more. We work with your existing tools: Zendesk, Intercom, HelpScout, Notion, Freshdesk, and more. We make sure you can offer always-updated content that helps your users: Why wait until you build a large customer success or support team to have a world-class knowledge base. We enable you to improve the way you provide support: When you have good help and product-related content, you can give high-quality answers faster. We value quality over quantity: Well-written articles that maintain a healthy balance between text and visuals enable higher conversion. Optimal length: For helping users quickly. Enhanced with HD screenshots, GIFs, and videos.