[ HelpCrunch Reviews ](https://www.g2.com/products/helpcrunch/reviews) [ HelpCrunch Reviews ](https://www.g2.com/products/helpcrunch/reviews) # HelpCrunch Pricing Overview [Editedit](https://my.g2.com/helpcrunch/pricings) Free Trial Standard Live chat plan 15 $ Great plan for small teams that includes more auto messages, full customization, unlimited contacts and chat history - 3 chat auto messages - Help Desk - Knowledge Base - Branded popups - Branded widget - Full chat customization - 1 widget, unlimited domains - Live chat support Show More Standard Live chat & Emails plan 29 $ Great plan if you need email marketing automation in addition to live chat. - 3 chat auto messages - 3 email auto messages - 1,000 emails per team member - Email forwarding - Help Desk - Branded popups - Branded widget - Full widget customization - 1 widget, unlimited domains - Live chat support Show More Premium live chat plan 25 $ Perfect plan for those who need a perfect live chat - Unlimited chat auto messages - Help Desk - Knowledge Base - Unbranded popups - Unbranded widget - Advanced widget customization - 5 widgets, unlimited domains - High priority live chat support Show More Premium Live chat & Emails plan 49 $ Perfect for growing teams that need all the functionality and unbranded widget - Unlimited chat auto messages - Unlimited email auto messages - 10,000 emails per team member - Email forwarding - Help Desk - Knowledge Base - Unbranded popups - Unbranded widget - Advanced widget customization - 5 widgets, unlimited domains - High priority live chat support Show More Pricing plans: Standard: $12 per team member if billed annually or $15 per team member if billed monthly Premium: from 20$ per team member if billed annually or from $25 per team member if billed monthly Enterprise: custom price for 20+ agents Pricing information for HelpCrunch is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase HelpCrunch must be conducted with the seller. Unlimited conversations, contacts, and leads on all plans. Unlimited chat history. We're flexible in terms of pricing - if you need a custom plan, just reach out to us via website chat. We'll come up with a pricing plan that suits your needs. Pricing information was last updated on October 09, 2024 Show More ## HelpCrunch Pricing FAQs Generated using AI Is HelpCrunch free, or does it offer a free trial? HelpCrunch does not offer a permanent free plan, but it does provide a free trial that lets users to test the product before committing to a paid plan. Trial availability and duration may vary, so users should review the seller's official pricing page for the most current details. Who is HelpCrunch pricing best suited for? HelpCrunch's pricing is best suited for small businesses and growing SaaS companies seeking an affordable alternative to enterprise-priced tools. The overwhelming majority of G2 reviewers come from small businesses with fewer than 50 employees, spanning industries like Computer Software, Information Technology, E-Learning, and Marketing. G2 reviewers in these segments consistently praise HelpCrunch's per-agent billing model as predictable and budget-friendly. The Standard Live Chat plan suits lean support teams needing core chat and help desk functionality, while the Premium Live Chat and Emails plan appeals to growing teams requiring email automation and unbranded widgets. Mid-market reviewers on G2 also report strong satisfaction, particularly for multi-agent collaboration and automation features. What are the key differences between the free and paid versions of HelpCrunch? HelpCrunch does not offer a permanent free tier but provides a free trial allowing teams to evaluate its full functionality before committing. According to G2's pricing data for HelpCrunch, paid plans start at 15 per agent per month for the Standard Live Chat plan, which includes Help Desk, Knowledge Base, branded widgets, and three chat auto messages. HelpCrunch's higher tiers unlock unlimited auto messages, unbranded widgets, advanced customization, multiple widgets, and email marketing automation. G2 reviewers note that some features like unbranded popups and advanced widget customization are exclusive to Premium plans, with one reviewer specifically mentioning that customization options are limited until upgrading to Premium. Is HelpCrunch considered good value for its pricing? G2 reviewers overwhelmingly describe HelpCrunch as excellent value for money, with the sentiment appearing across dozens of reviews. Reviewers frequently compare HelpCrunch favorably against Intercom, Zendesk, and LiveChat, with multiple G2 users reporting cost savings of three to seven times their previous spend. One G2 reviewer noted paying three times less than Intercom for equivalent features, while another highlighted replacing Zendesk and Intercom simultaneously at a fraction of the cost. A small number of G2 reviewers, particularly solo operators, mention pricing feeling slightly high for very small businesses. Overall, HelpCrunch's pricing is consistently rated as competitive given its all-in-one feature set covering live chat, email automation, and knowledge base. ## Top-Rated Alternatives [ ![Fin](https://images.g2crowd.com/uploads/product/hd_favicon/5d5fd30de40ef30f077664aa44f9775a/fin.svg "Fin") Fin 4.5/5(3,894) ](https://www.g2.com/products/fin/reviews) [ ![Help Scout](https://images.g2crowd.com/uploads/product/hd_favicon/0c1172f9215269c879ddfb93247db6eb/help-scout.svg "Help Scout") Help Scout 4.4/5(429) ](https://www.g2.com/products/help-scout/reviews) [ ![LiveAgent](https://images.g2crowd.com/uploads/product/hd_favicon/e0e7e8e18c5585ace107ec3c2e5b9e7f/liveagent.svg "LiveAgent") LiveAgent 4.5/5(1,538) ](https://www.g2.com/products/liveagent/reviews) [ View All Alternatives ](https://www.g2.com/products/helpcrunch/competitors/alternatives) ## HelpCrunch Alternatives Pricing The following is a quick overview of editions offered by other [Live Chat Software](https://www.g2.com/categories/live-chat) | ![Fin](https://images.g2crowd.com/uploads/product/image/small_square/small_square_b34e5fb2190630dd5d5830f2b22fe140/fin.png) [Fin](https://www.g2.com/products/fin/reviews) ##### Fin with your current helpdesk | $0.991 Outcome | Try Fin for 90 days, completely risk-free. If it's not the right fit, you can request a refund – no questions asked. - Fin AI Agent works seamlessly with any helpdesk, including Zendesk, Salesforce, HubSpot, and more. - Set up in under an hour - Handles tickets, cases, emails, live chat, WhatsApp, SMS, and more - Customizable tone and answer length - Takes action to update external systems - Transfers to agents directly in preferred Inbox [Show More](javascript:void(0);) | | ![Help Scout](https://images.g2crowd.com/uploads/product/image/small_square/small_square_0b246808fc199896d44a6f0dcabc9bbc/help-scout.png) [Help Scout](https://www.g2.com/products/help-scout/reviews) ##### Free | $0.005 Users Per Month | Limited to 100 contacts per month and 5 users. - Up to 5 users - 1 Inbox - 10 Saved replies - 10 Tags - 1 Docs site - 1 Embeddable support hub - And more [Show More](javascript:void(0);) | | ![LiveAgent](https://images.g2crowd.com/uploads/product/image/small_square/small_square_433a328317c6e0de0c6956bb38f34fd8/liveagent.png) [LiveAgent](https://www.g2.com/products/liveagent/reviews) ##### Small | Starting at $15.001 agent / Per Month | E-mail support - Ticketing, Contact forms, Forum & Knowledge base, iPhone/Android app - Unlimited ticket history - Unlimited email addresses - Advanced reporting - Customer portal + forum - API + integrations - Rules and Time rules - Customer Service - White Glove Setup - Customer mail templates - Rules & Time rules - Gamification - + many more features [Show More](javascript:void(0);) | Various alternatives pricing & plans Free Trial Pricing information for the above various HelpCrunch alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase any of these products must be conducted with the seller. ## HelpCrunch Pricing Reviews (2) ![Konstantin M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Konstantin M.") KM Konstantin M. BDM Small-Business (50 or fewer emp.) 5/28/2026 More Options - "Affordable and Feature-Rich Chat Solution" 5/5 What do you like best about HelpCrunch? What I appreciated most about HelpCrunch is its excellent price-to-value ratio. The platform provides all the core functionality needed for customer support and communication without the high costs often associated with similar tools on the market. Review collected by and hosted on G2.com. What do you dislike about HelpCrunch? I think there is still potential for further development of the automation features, especially when it comes to building more advanced chatbot logic and automated response scenarios. Review collected by and hosted on G2.com. What problems is HelpCrunch solving and how is that benefiting you? HelpCrunch helps us capture and manage incoming leads from our website, making communication with potential clients faster and more efficient. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Brett W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brett W.") BW Brett W. Director Environmental Services Small-Business (50 or fewer emp.) 10/9/2019 More Options - "Robust and ready -- HelpCrunch'es it all!" 4.5/5 What do you like best about HelpCrunch? HelpCrunch integrates several disparate touch points into a well designed, and executed toolset -- both for our customers and staff. Review collected by and hosted on G2.com. What do you dislike about HelpCrunch? Haven't really found any issues to dislike... HelpCrunch just works -- and quite well. Review collected by and hosted on G2.com. What problems is HelpCrunch solving and how is that benefiting you? Having tried several options in the integrated customer touch point space -- I can say HelpCrunch is the most intuitive, attractive, good value, and overall best option for our small yet customer focused organisation. Review collected by and hosted on G2.com. Show More 1/21/2026 Current UserValidated ReviewerSource: Organic HelpCrunch Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_b34e5fb2190630dd5d5830f2b22fe140/fin.png "Product Avatar Image") Fin 4.5/5(3,894) [ Compare Now ](https://www.g2.com/compare/fin-vs-helpcrunch) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_1ebf45f5b7122a0d114f3a49c84f33d7/crisp.png "Product Avatar Image") Crisp 4.5/5(200) [ Compare Now ](https://www.g2.com/compare/crisp-vs-helpcrunch) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_0b246808fc199896d44a6f0dcabc9bbc/help-scout.png "Product Avatar Image") Help Scout 4.4/5(429) [ Compare Now ](https://www.g2.com/compare/help-scout-vs-helpcrunch) ##### Categories on G2 [ Live Chat ](https://www.g2.com/categories/live-chat)[ AI Customer Support Agents ](https://www.g2.com/categories/ai-customer-support-agents)[ Customer Self-Service ](https://www.g2.com/categories/customer-self-service) [ Chatbots ](https://www.g2.com/categories/chatbots)[ Help Desk ](https://www.g2.com/categories/help-desk)[ Conversational Support ](https://www.g2.com/categories/conversational-support)[ AI Chatbots ](https://www.g2.com/categories/ai-chatbots)[ Customer Communications Management ](https://www.g2.com/categories/customer-communications-management)[ Shared Inbox ](https://www.g2.com/categories/shared-inbox)[ Transactional Email ](https://www.g2.com/categories/transactional-email) Show More ##### Explore More [ Cassandra vs ScyllaDB for high-throughput writes: which wide column database do data engineering teams find easier to operate in production? ](https://www.g2.com/discussions/cassandra-vs-scylladb-for-high-throughput-writes-which-wide-column-database-do-data-engineering-teams-find-easier-to-operate-in-production)[ Which employee perks platforms and benefits rewards software integrates seamlessly with ADP or HR and finance platforms HRIS systems? ](https://www.g2.com/discussions/which-employee-perks-platforms-and-benefits-rewards-software-integrates-seamlessly-with-adp-or-hr-and-finance-platforms-hris-systems)[ How does Trintech work with ERP software? ](https://www.g2.com/discussions/how-does-trintech-work-with-erp-software) [ Cloudflare vs Zscaler vs Palo Alto Prisma Access for cloud edge security: which is worth the migration effort for a company consolidating vendors? ](https://www.g2.com/discussions/cloudflare-vs-zscaler-vs-palo-alto-prisma-access-for-cloud-edge-security-which-is-worth-the-migration-effort-for-a-company-consolidating-vendors)[ Best app for sales performance tracking ](https://www.g2.com/discussions/best-app-for-sales-performance-tracking)[ Pros and Cons Details ](https://www.g2.com/products/helpcrunch/reviews?qs=pros-and-cons) Show More [ Cassandra vs ScyllaDB for high-throughput writes: which wide column database do data engineering teams find easier to operate in production? ](https://www.g2.com/discussions/cassandra-vs-scylladb-for-high-throughput-writes-which-wide-column-database-do-data-engineering-teams-find-easier-to-operate-in-production)[ Which employee perks platforms and benefits rewards software integrates seamlessly with ADP or HR and finance platforms HRIS systems? ](https://www.g2.com/discussions/which-employee-perks-platforms-and-benefits-rewards-software-integrates-seamlessly-with-adp-or-hr-and-finance-platforms-hris-systems)[ How does Trintech work with ERP software? ](https://www.g2.com/discussions/how-does-trintech-work-with-erp-software) [ Cloudflare vs Zscaler vs Palo Alto Prisma Access for cloud edge security: which is worth the migration effort for a company consolidating vendors? ](https://www.g2.com/discussions/cloudflare-vs-zscaler-vs-palo-alto-prisma-access-for-cloud-edge-security-which-is-worth-the-migration-effort-for-a-company-consolidating-vendors)[ Best app for sales performance tracking ](https://www.g2.com/discussions/best-app-for-sales-performance-tracking)[ Pros and Cons Details ](https://www.g2.com/products/helpcrunch/reviews?qs=pros-and-cons)