# Top Free Shared Inbox Software ## How Many Shared Inbox Software Products Does G2 Track? **Total Products under this Category:** 90 ### Category Stats (Jul 2026) - **Average Rating:** 4.58/5 The average rating of products in this category, based on all submitted ratings - **Top Trending Product:** Chatwoot (+0.69%) - Among all products in this category, Chatwoot recorded the largest rating increase compared to last month _Last updated: July 22, 2026_ ## How Does G2 Rank Shared Inbox Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 36,600+ Authentic Reviews - 90+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. [ Front ](https://www.g2.com/products/front/reviews) By [Front App](https://www.g2.com/sellers/front-app) [ 4.7/5(2,500) ](https://www.g2.com/products/front/reviews) What do users say? Users consistently praise Front for its ease of use and effective team collaboration, highlighting how it streamlines communication through shared inboxes and internal comments. The platform's intuiti Pros and Cons [ Ease of Use (165) ](https://www.g2.com/products/front/reviews?qs=pros-and-cons)[ Missing Features (67) ](https://www.g2.com/products/front/reviews?qs=pros-and-cons) [ Zendesk for Customer Service ](https://www.g2.com/products/zendesk-for-customer-service/reviews) By [Zendesk](https://www.g2.com/sellers/zendesk) [ 4.3/5(7,000) ](https://www.g2.com/products/zendesk-for-customer-service/reviews) What do users say? Users consistently praise the intuitive interface and efficient ticket management of Zendesk, which streamline customer support operations and enhance productivity. The platform's ability to consolida Pros and Cons [ Ease of Use (526) ](https://www.g2.com/products/zendesk-for-customer-service/reviews?qs=pros-and-cons)[ Missing Features (217) ](https://www.g2.com/products/zendesk-for-customer-service/reviews?qs=pros-and-cons) [![G2 Advertising](/assets/my-g2-logo-41632af6f81a240a0a9886638f412b2ac9a29f4001534f8c83be89a58ef9d45d.svg "G2 Advertising")](https://sell.g2.com/case-studies/how-aisdr-uses-g2-ads-to-turn-g2-into-top-5-traffic-source) Sponsored G2 Advertising Get 2x conversion than Google Ads with G2 Advertising! G2 Advertising places your product in premium positions on high-traffic pages and on targeted competitor pages to reach buyers at key comparison moments. [ Learn More ](https://sell.g2.com/case-studies/how-aisdr-uses-g2-ads-to-turn-g2-into-top-5-traffic-source) [ Service Hub ](https://www.g2.com/products/hubspot-service-hub/reviews) By [HubSpot](https://www.g2.com/sellers/hubspot) [ 4.4/5(2,917) ](https://www.g2.com/products/hubspot-service-hub/reviews) What do users say? Users consistently praise the intuitive interface and seamless integration with other HubSpot products, which makes managing customer support and CRM tasks efficient. The platform's automation feature Pros and Cons [ Ease of Use (325) ](https://www.g2.com/products/hubspot-service-hub/reviews?qs=pros-and-cons)[ Missing Features (117) ](https://www.g2.com/products/hubspot-service-hub/reviews?qs=pros-and-cons) [ Missive ](https://www.g2.com/products/missive/reviews) By [Missive](https://www.g2.com/sellers/missive) [ 4.7/5(845) ](https://www.g2.com/products/missive/reviews) What do users say? Users consistently praise the ease of use and collaboration features of Missive, highlighting how it streamlines team communication and keeps everything organized in one place. The ability to assign e Pros and Cons [ Team Collaboration (343) ](https://www.g2.com/products/missive/reviews?qs=pros-and-cons)[ Missing Features (123) ](https://www.g2.com/products/missive/reviews?qs=pros-and-cons) [ Hiver in Gmail ](https://www.g2.com/products/hiver-in-gmail/reviews) By [Hiver](https://www.g2.com/sellers/hiver-bd5d22b3-3d5d-4b36-90d9-e569926f1908) [ 4.6/5(1,283) ](https://www.g2.com/products/hiver-in-gmail/reviews) What do users say? Users consistently praise Hiver for its ease of use and seamless integration with Gmail, which simplifies email management and enhances team collaboration. The ability to assign emails and track their Pros and Cons [ Ease of Use (182) ](https://www.g2.com/products/hiver-in-gmail/reviews?qs=pros-and-cons)[ Email Issues (72) ](https://www.g2.com/products/hiver-in-gmail/reviews?qs=pros-and-cons) [ Freshdesk ](https://www.g2.com/products/freshdesk/reviews) By [Freshworks](https://www.g2.com/sellers/freshworks) [ 4.4/5(3,752) ](https://www.g2.com/products/freshdesk/reviews) What do users say? Users consistently praise the ease of use and automation features of Freshdesk, which streamline ticket management and enhance team collaboration. The intuitive interface allows teams to quickly adapt Pros and Cons [ Ease of Use (352) ](https://www.g2.com/products/freshdesk/reviews?qs=pros-and-cons)[ Missing Features (115) ](https://www.g2.com/products/freshdesk/reviews?qs=pros-and-cons) [ Fin ](https://www.g2.com/products/fin/reviews) By [Intercom, Inc.](https://www.g2.com/sellers/intercom-inc) [ 4.5/5(3,890) ](https://www.g2.com/products/fin/reviews) What do users say? Users consistently praise Fin for its intuitive setup and fast response times, which significantly enhance productivity in customer support. The platform effectively handles simple queries, allowing t Pros and Cons [ Helpful (435) ](https://www.g2.com/products/fin/reviews?qs=pros-and-cons)[ Missing Features (152) ](https://www.g2.com/products/fin/reviews?qs=pros-and-cons) [ BoldDesk ](https://www.g2.com/products/bolddesk/reviews) By [Syncfusion](https://www.g2.com/sellers/syncfusion) [ 4.5/5(146) ](https://www.g2.com/products/bolddesk/reviews) What do users say? Users consistently praise the intuitive interface and powerful automation features of BoldDesk, which streamline ticket management and enhance team collaboration. The platform's ease of use allows tea Pros and Cons [ Ease of Use (41) ](https://www.g2.com/products/bolddesk/reviews?qs=pros-and-cons)[ Missing Features (13) ](https://www.g2.com/products/bolddesk/reviews?qs=pros-and-cons) [ Spark for Teams ](https://www.g2.com/products/spark-for-teams/reviews) By [Spark Mail](https://www.g2.com/sellers/spark-mail) [ 4.4/5(22) ](https://www.g2.com/products/spark-for-teams/reviews) What do users say? Users consistently praise the ease of use and collaborative features of Spark for Teams, which streamline email management and enhance team productivity. The ability to share inboxes and assign emails Pros and Cons [ Email Management (11) ](https://www.g2.com/products/spark-for-teams/reviews?qs=pros-and-cons)[ Bug Issues (3) ](https://www.g2.com/products/spark-for-teams/reviews?qs=pros-and-cons) [ Help Scout ](https://www.g2.com/products/help-scout/reviews) By [Help Scout](https://www.g2.com/sellers/help-scout) [ 4.4/5(428) ](https://www.g2.com/products/help-scout/reviews) What do users say? Users consistently praise the user-friendly interface and collaboration features of Help Scout, which streamline customer support and enhance team communication. The platform's ability to keep convers Pros and Cons [ Ease of Use (14) ](https://www.g2.com/products/help-scout/reviews?qs=pros-and-cons)[ Lack of Features (8) ](https://www.g2.com/products/help-scout/reviews?qs=pros-and-cons) [ eDesk ](https://www.g2.com/products/edesk/reviews) By [xSellco Software](https://www.g2.com/sellers/xsellco-software) [ 4.5/5(73) ](https://www.g2.com/products/edesk/reviews) What do users say? Users consistently praise the intuitive design and responsive support of eDesk, highlighting how it simplifies managing customer communications across multiple channels. The software's ability to cent Pros and Cons [ Ease of Use (22) ](https://www.g2.com/products/edesk/reviews?qs=pros-and-cons)[ Learning Curve (7) ](https://www.g2.com/products/edesk/reviews?qs=pros-and-cons) [ HighLevel ](https://www.g2.com/products/highlevel/reviews) By [HighLevel](https://www.g2.com/sellers/highlevel) [ 4.6/5(648) ](https://www.g2.com/products/highlevel/reviews) What do users say? Users consistently praise HighLevel for its all-in-one capabilities that streamline various marketing and CRM functions, making it easier to manage tasks and automate workflows. The platform's flexibi Pros and Cons [ Features (155) ](https://www.g2.com/products/highlevel/reviews?qs=pros-and-cons)[ Learning Curve (140) ](https://www.g2.com/products/highlevel/reviews?qs=pros-and-cons) [ Enchant ](https://www.g2.com/products/enchant/reviews) By [Enchant](https://www.g2.com/sellers/enchant) [ 4.8/5(65) ](https://www.g2.com/products/enchant/reviews) What do users say? Users consistently praise Enchant for its ease of use and intuitive interface, which allows teams to manage customer communications efficiently. The platform's ability to integrate various support cha [ Brevo Marketing Platform ](https://www.g2.com/products/brevo-marketing-platform/reviews) By [Brevo](https://www.g2.com/sellers/brevo) [ 4.5/5(2,608) ](https://www.g2.com/products/brevo-marketing-platform/reviews) What do users say? Users consistently praise the ease of use and intuitive interface of Brevo Marketing Platform, highlighting how it simplifies campaign creation and management. Many appreciate the platform's ability t Pros and Cons [ Ease of Use (314) ](https://www.g2.com/products/brevo-marketing-platform/reviews?qs=pros-and-cons)[ Missing Features (107) ](https://www.g2.com/products/brevo-marketing-platform/reviews?qs=pros-and-cons) [ LiveAgent ](https://www.g2.com/products/liveagent/reviews) By [QualityUnit](https://www.g2.com/sellers/qualityunit) [ 4.5/5(1,538) ](https://www.g2.com/products/liveagent/reviews) What do users say? Users consistently praise the ease of use and efficient ticket management of LiveAgent, highlighting its ability to streamline customer support across multiple channels. The platform's intuitive inter Pros and Cons [ Ease of Use (58) ](https://www.g2.com/products/liveagent/reviews?qs=pros-and-cons)[ Learning Curve (12) ](https://www.g2.com/products/liveagent/reviews?qs=pros-and-cons) [![G2 Advertising](/assets/my-g2-logo-41632af6f81a240a0a9886638f412b2ac9a29f4001534f8c83be89a58ef9d45d.svg "G2 Advertising")](https://sell.g2.com/case-studies/how-aisdr-uses-g2-ads-to-turn-g2-into-top-5-traffic-source) Sponsored G2 Advertising Get 2x conversion than Google Ads with G2 Advertising! G2 Advertising places your product in premium positions on high-traffic pages and on targeted competitor pages to reach buyers at key comparison moments. 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