# Top 10 HelpinBox.io Alternatives & Competitors HelpinBox.io is not the only option for Citizen Request Software. Explore other competing options and alternatives. Other important factors to consider when researching alternatives to HelpinBox.io include ease of use and reliability. The best overall HelpinBox.io alternative is Salesforce Government Cloud. Other similar apps like HelpinBox.io are AccessE11, MyGov, Accela, and NovoGov. HelpinBox.io alternatives can be found in [Citizen Request Software](https://www.g2.com/categories/citizen-request-software) but may also be in [Public Works Software](https://www.g2.com/categories/public-works) or [Public Financial Management (PFM) Systems](https://www.g2.com/categories/public-financial-management-pfm-system). ## Best Paid & Free Alternatives to HelpinBox.io - [Salesforce Government Cloud](https://www.g2.com/products/salesforce-government-cloud/reviews) - [AccessE11](https://www.g2.com/products/accesse11/reviews) - [MyGov](https://www.g2.com/products/mygov/reviews) - [Accela](https://www.g2.com/products/accela/reviews) - [NovoGov](https://www.g2.com/products/novogov/reviews) - [CityView Portal](https://www.g2.com/products/cityview-portal/reviews) - [OneView](https://www.g2.com/products/rock-solid-oneview/reviews) - [eMunicipality](https://www.g2.com/products/emunicipality/reviews) - [Granicus SmartGov](https://www.g2.com/products/granicus-smartgov/reviews) - [govService](https://www.g2.com/products/govservice/reviews) ## Top 10 Alternatives to HelpinBox.io Recently Reviewed By G2 Community Browse options below. Based on reviewer data, you can see how HelpinBox.io stacks up to the competition and find the best product for your business. ### 1. [Salesforce Government Cloud](https://www.g2.com/products/salesforce-government-cloud/reviews) By Salesforce **Average Rating:** 4.3/5 **Total Reviews:** 19 Redefine how mission and technology intersect. Categories in common with HelpinBox.io: [Citizen Request Management](https://www.g2.com/categories/citizen-request-software) **Compare:** [HelpinBox.io vs Salesforce Government Cloud](https://www.g2.com/compare/helpinbox-io-vs-salesforce-government-cloud) **Compare Salesforce Government Cloud with other alternatives:** - [Salesforce Government Cloud vs AccessE11](https://www.g2.com/compare/accesse11-vs-salesforce-government-cloud) - [Salesforce Government Cloud vs MyGov](https://www.g2.com/compare/mygov-vs-salesforce-government-cloud) - [Salesforce Government Cloud vs Accela](https://www.g2.com/compare/accela-vs-salesforce-government-cloud) - [Salesforce Government Cloud vs NovoGov](https://www.g2.com/compare/novogov-vs-salesforce-government-cloud) - [Salesforce Government Cloud vs CityView Portal](https://www.g2.com/compare/cityview-portal-vs-salesforce-government-cloud) - [Salesforce Government Cloud vs OneView](https://www.g2.com/compare/rock-solid-oneview-vs-salesforce-government-cloud) - [Salesforce Government Cloud vs eMunicipality](https://www.g2.com/compare/salesforce-government-cloud-vs-emunicipality) - [Salesforce Government Cloud vs Granicus SmartGov](https://www.g2.com/compare/granicus-smartgov-vs-salesforce-government-cloud) - [Salesforce Government Cloud vs govService](https://www.g2.com/compare/salesforce-government-cloud-vs-govservice) ### 2. [AccessE11](https://www.g2.com/products/accesse11/reviews) By NetFore Systems **Average Rating:** 4.8/5 **Total Reviews:** 17 AccessE11 is an automated Complaints, Issues and Service Request and Citizen Engagement Management System built and priced for smaller municipalities. Categories in common with HelpinBox.io: [Citizen Request Management](https://www.g2.com/categories/citizen-request-software) **Compare:** [HelpinBox.io vs AccessE11](https://www.g2.com/compare/accesse11-vs-helpinbox-io) **Compare AccessE11 with other alternatives:** - [AccessE11 vs Salesforce Government Cloud](https://www.g2.com/compare/accesse11-vs-salesforce-government-cloud) - [AccessE11 vs MyGov](https://www.g2.com/compare/accesse11-vs-mygov) - [AccessE11 vs Accela](https://www.g2.com/compare/accela-vs-accesse11) - [AccessE11 vs NovoGov](https://www.g2.com/compare/accesse11-vs-novogov) - [AccessE11 vs CityView Portal](https://www.g2.com/compare/accesse11-vs-cityview-portal) - [AccessE11 vs OneView](https://www.g2.com/compare/accesse11-vs-rock-solid-oneview) - [AccessE11 vs eMunicipality](https://www.g2.com/compare/accesse11-vs-emunicipality) - [AccessE11 vs Granicus SmartGov](https://www.g2.com/compare/accesse11-vs-granicus-smartgov) - [AccessE11 vs govService](https://www.g2.com/compare/accesse11-vs-govservice) ### 3. [MyGov](https://www.g2.com/products/mygov/reviews) By MyGov **Average Rating:** 4.0/5 **Total Reviews:** 16 MyGov is a simple, web-based, work from anywhere, work with Community's Development software suite. Categories in common with HelpinBox.io: [Citizen Request Management](https://www.g2.com/categories/citizen-request-software) **Compare:** [HelpinBox.io vs MyGov](https://www.g2.com/compare/helpinbox-io-vs-mygov) **Compare MyGov with other alternatives:** - [MyGov vs Salesforce Government Cloud](https://www.g2.com/compare/mygov-vs-salesforce-government-cloud) - [MyGov vs AccessE11](https://www.g2.com/compare/accesse11-vs-mygov) - [MyGov vs Accela](https://www.g2.com/compare/accela-vs-mygov) - [MyGov vs NovoGov](https://www.g2.com/compare/mygov-vs-novogov) - [MyGov vs CityView Portal](https://www.g2.com/compare/cityview-portal-vs-mygov) - [MyGov vs OneView](https://www.g2.com/compare/mygov-vs-rock-solid-oneview) - [MyGov vs eMunicipality](https://www.g2.com/compare/mygov-vs-emunicipality) - [MyGov vs Granicus SmartGov](https://www.g2.com/compare/granicus-smartgov-vs-mygov) - [MyGov vs govService](https://www.g2.com/compare/mygov-vs-govservice) ### 4. [Accela](https://www.g2.com/products/accela/reviews) By Accela **Average Rating:** 3.9/5 **Total Reviews:** 13 Accela is a foundation of powerful, trusted and secure cloud solutions designed to fit government agencies of all sizes. Categories in common with HelpinBox.io: [Citizen Request Management](https://www.g2.com/categories/citizen-request-software) **Compare:** [HelpinBox.io vs Accela](https://www.g2.com/compare/accela-vs-helpinbox-io) **Compare Accela with other alternatives:** - [Accela vs Salesforce Government Cloud](https://www.g2.com/compare/accela-vs-salesforce-government-cloud) - [Accela vs AccessE11](https://www.g2.com/compare/accela-vs-accesse11) - [Accela vs MyGov](https://www.g2.com/compare/accela-vs-mygov) - [Accela vs NovoGov](https://www.g2.com/compare/accela-vs-novogov) - [Accela vs CityView Portal](https://www.g2.com/compare/accela-vs-cityview-portal) - [Accela vs OneView](https://www.g2.com/compare/accela-vs-rock-solid-oneview) - [Accela vs eMunicipality](https://www.g2.com/compare/accela-vs-emunicipality) - [Accela vs Granicus SmartGov](https://www.g2.com/compare/accela-vs-granicus-smartgov) - [Accela vs govService](https://www.g2.com/compare/accela-vs-govservice) ### 5. [NovoGov](https://www.g2.com/products/novogov/reviews) By Novo Solutions **Average Rating:** 4.9/5 **Total Reviews:** 6 Customer Support Suite is designed to efficiently track, share and report on customer service requests. Categories in common with HelpinBox.io: [Citizen Request Management](https://www.g2.com/categories/citizen-request-software) **Compare:** [HelpinBox.io vs NovoGov](https://www.g2.com/compare/helpinbox-io-vs-novogov) **Compare NovoGov with other alternatives:** - [NovoGov vs Salesforce Government Cloud](https://www.g2.com/compare/novogov-vs-salesforce-government-cloud) - [NovoGov vs AccessE11](https://www.g2.com/compare/accesse11-vs-novogov) - [NovoGov vs MyGov](https://www.g2.com/compare/mygov-vs-novogov) - [NovoGov vs Accela](https://www.g2.com/compare/accela-vs-novogov) - [NovoGov vs CityView Portal](https://www.g2.com/compare/cityview-portal-vs-novogov) - [NovoGov vs OneView](https://www.g2.com/compare/novogov-vs-rock-solid-oneview) - [NovoGov vs eMunicipality](https://www.g2.com/compare/novogov-vs-emunicipality) - [NovoGov vs Granicus SmartGov](https://www.g2.com/compare/granicus-smartgov-vs-novogov) - [NovoGov vs govService](https://www.g2.com/compare/novogov-vs-govservice) ### 6. [CityView Portal](https://www.g2.com/products/cityview-portal/reviews) By CityView **Average Rating:** 2.6/5 **Total Reviews:** 4 The CityView Suite is your out-of-the-box software solution containing all you need to manage Property Information, Permits and Inspections, Planning, Code Enforcement, Licensing, Animal Licensing, Service Requests, Rental Housing, Cemetery Management, Parking Management, and Cashiering. Categories in common with HelpinBox.io: [Citizen Request Management](https://www.g2.com/categories/citizen-request-software) **Compare:** [HelpinBox.io vs CityView Portal](https://www.g2.com/compare/cityview-portal-vs-helpinbox-io) **Compare CityView Portal with other alternatives:** - [CityView Portal vs Salesforce Government Cloud](https://www.g2.com/compare/cityview-portal-vs-salesforce-government-cloud) - [CityView Portal vs AccessE11](https://www.g2.com/compare/accesse11-vs-cityview-portal) - [CityView Portal vs MyGov](https://www.g2.com/compare/cityview-portal-vs-mygov) - [CityView Portal vs Accela](https://www.g2.com/compare/accela-vs-cityview-portal) - [CityView Portal vs NovoGov](https://www.g2.com/compare/cityview-portal-vs-novogov) - [CityView Portal vs OneView](https://www.g2.com/compare/cityview-portal-vs-rock-solid-oneview) - [CityView Portal vs eMunicipality](https://www.g2.com/compare/cityview-portal-vs-emunicipality) - [CityView Portal vs Granicus SmartGov](https://www.g2.com/compare/cityview-portal-vs-granicus-smartgov) - [CityView Portal vs govService](https://www.g2.com/compare/cityview-portal-vs-govservice) ### 7. [OneView](https://www.g2.com/products/rock-solid-oneview/reviews) By Rock Solid **Average Rating:** 4.5/5 **Total Reviews:** 2 ONEVIEW is a civic engagement platform that provides a centralized database which facilitates to connect with citizens. This web-based solution is configured according to the requirements of local governments and takes advantage of predefined and configurable process workflows that have been built through years of experience with government agencies, counties, municipalities and public corporations. Categories in common with HelpinBox.io: [Citizen Request Management](https://www.g2.com/categories/citizen-request-software) **Compare:** [HelpinBox.io vs OneView](https://www.g2.com/compare/helpinbox-io-vs-rock-solid-oneview) **Compare OneView with other alternatives:** - [OneView vs Salesforce Government Cloud](https://www.g2.com/compare/rock-solid-oneview-vs-salesforce-government-cloud) - [OneView vs AccessE11](https://www.g2.com/compare/accesse11-vs-rock-solid-oneview) - [OneView vs MyGov](https://www.g2.com/compare/mygov-vs-rock-solid-oneview) - [OneView vs Accela](https://www.g2.com/compare/accela-vs-rock-solid-oneview) - [OneView vs NovoGov](https://www.g2.com/compare/novogov-vs-rock-solid-oneview) - [OneView vs CityView Portal](https://www.g2.com/compare/cityview-portal-vs-rock-solid-oneview) - [OneView vs eMunicipality](https://www.g2.com/compare/rock-solid-oneview-vs-emunicipality) - [OneView vs Granicus SmartGov](https://www.g2.com/compare/granicus-smartgov-vs-rock-solid-oneview) - [OneView vs govService](https://www.g2.com/compare/rock-solid-oneview-vs-govservice) ### 8. [eMunicipality](https://www.g2.com/products/emunicipality/reviews) By EMunicipality by Kratos Technology **Average Rating:** 4.0/5 **Total Reviews:** 1 eMunicipality is an out-of-the-box solution for cities and towns to manage all aspects of the public administration from one place. Categories in common with HelpinBox.io: [Citizen Request Management](https://www.g2.com/categories/citizen-request-software) **Compare:** [HelpinBox.io vs eMunicipality](https://www.g2.com/compare/helpinbox-io-vs-emunicipality) **Compare eMunicipality with other alternatives:** - [eMunicipality vs Salesforce Government Cloud](https://www.g2.com/compare/salesforce-government-cloud-vs-emunicipality) - [eMunicipality vs AccessE11](https://www.g2.com/compare/accesse11-vs-emunicipality) - [eMunicipality vs MyGov](https://www.g2.com/compare/mygov-vs-emunicipality) - [eMunicipality vs Accela](https://www.g2.com/compare/accela-vs-emunicipality) - [eMunicipality vs NovoGov](https://www.g2.com/compare/novogov-vs-emunicipality) - [eMunicipality vs CityView Portal](https://www.g2.com/compare/cityview-portal-vs-emunicipality) - [eMunicipality vs OneView](https://www.g2.com/compare/rock-solid-oneview-vs-emunicipality) - [eMunicipality vs Granicus SmartGov](https://www.g2.com/compare/granicus-smartgov-vs-emunicipality) - [eMunicipality vs govService](https://www.g2.com/compare/emunicipality-vs-govservice) ### 9. [Granicus SmartGov](https://www.g2.com/products/granicus-smartgov/reviews) By Granicus **Average Rating:** 4.5/5 **Total Reviews:** 1 With Community Development cities and counties can simplify permitting and licensing through a public portal that brings together permit applications, public notices, maps, online payments and more in one information hub. Categories in common with HelpinBox.io: [Citizen Request Management](https://www.g2.com/categories/citizen-request-software) **Compare:** [HelpinBox.io vs Granicus SmartGov](https://www.g2.com/compare/granicus-smartgov-vs-helpinbox-io) **Compare Granicus SmartGov with other alternatives:** - [Granicus SmartGov vs Salesforce Government Cloud](https://www.g2.com/compare/granicus-smartgov-vs-salesforce-government-cloud) - [Granicus SmartGov vs AccessE11](https://www.g2.com/compare/accesse11-vs-granicus-smartgov) - [Granicus SmartGov vs MyGov](https://www.g2.com/compare/granicus-smartgov-vs-mygov) - [Granicus SmartGov vs Accela](https://www.g2.com/compare/accela-vs-granicus-smartgov) - [Granicus SmartGov vs NovoGov](https://www.g2.com/compare/granicus-smartgov-vs-novogov) - [Granicus SmartGov vs CityView Portal](https://www.g2.com/compare/cityview-portal-vs-granicus-smartgov) - [Granicus SmartGov vs OneView](https://www.g2.com/compare/granicus-smartgov-vs-rock-solid-oneview) - [Granicus SmartGov vs eMunicipality](https://www.g2.com/compare/granicus-smartgov-vs-emunicipality) - [Granicus SmartGov vs govService](https://www.g2.com/compare/granicus-smartgov-vs-govservice) ### 10. [govService](https://www.g2.com/products/govservice/reviews) By Granicus **Average Rating:** 4.0/5 **Total Reviews:** 1 govService offers a variety of out-of-the-box government digital services that facilitate collaboration between departments and teams. Categories in common with HelpinBox.io: [Citizen Request Management](https://www.g2.com/categories/citizen-request-software) **Compare:** [HelpinBox.io vs govService](https://www.g2.com/compare/helpinbox-io-vs-govservice) **Compare govService with other alternatives:** - [govService vs Salesforce Government Cloud](https://www.g2.com/compare/salesforce-government-cloud-vs-govservice) - [govService vs AccessE11](https://www.g2.com/compare/accesse11-vs-govservice) - [govService vs MyGov](https://www.g2.com/compare/mygov-vs-govservice) - [govService vs Accela](https://www.g2.com/compare/accela-vs-govservice) - [govService vs NovoGov](https://www.g2.com/compare/novogov-vs-govservice) - [govService vs CityView Portal](https://www.g2.com/compare/cityview-portal-vs-govservice) - [govService vs OneView](https://www.g2.com/compare/rock-solid-oneview-vs-govservice) - [govService vs eMunicipality](https://www.g2.com/compare/emunicipality-vs-govservice) - [govService vs Granicus SmartGov](https://www.g2.com/compare/granicus-smartgov-vs-govservice) ## Explore Articles - [What is the top case management software for large law firms?](https://www.g2.com/discussions/what-is-the-top-case-management-software-for-large-law-firms) - [What are some of the highest-rated enterprise information archiving platforms for compliance teams executing multi-channel retention mandates?](https://www.g2.com/discussions/what-are-some-of-the-highest-rated-enterprise-information-archiving-platforms-for-compliance-teams-executing-multi-channel-retention-mandates ) - [Visual Studio vs Rider for a .NET team comparing IDE platforms that need rapid deployment and minimal configuration overhead: which gets teams productive fastest?](https://www.g2.com/discussions/visual-studio-vs-rider-for-a-net-team-comparing-ide-platforms-that-need-rapid-deployment-and-minimal-configuration-overhead-which-gets-teams-productive-fastest) - [What brand protection platforms are worth using for trademark enforcement across Amazon, eBay and social media without hiring a full legal team to manage it?](https://www.g2.com/discussions/what-brand-protection-platforms-are-worth-using-for-trademark-enforcement-across-amazon-ebay-and-social-media-without-hiring-a-full-legal-team-to-manage-it) - [What bot platform handles the handoff from chatbot to a live human agent well without the customer having to repeat themselves?](https://www.g2.com/discussions/bot-platforms-what-bot-platform-handles-the-handoff-from-chatbot-to-a-live-human-agent-well-without-the-customer-ha) - [Is Guidewire PolicyCenter worth it for a carrier that needs enterprise-grade underwriting and rating capabilities, or does Duck Creek Policy offer equivalent functionality at lower integration complexity?](https://www.g2.com/discussions/is-guidewire-policycenter-worth-it-for-a-carrier-that-needs-enterprise-grade-underwriting-and-rating-capabilities-or-does-duck-creek-policy-offer-equivalent-functionality-at-lower-integration-complexity) ## Spotlight Categories - [Password Managers Software](https://www.g2.com/categories/password-managers) - [Relational Databases](https://www.g2.com/categories/relational-databases) - [Quality Management Systems (QMS)](https://www.g2.com/categories/quality-management-qms)