--- title: HELPAR Reviews meta_title: 'HELPAR Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 12 reviews by the users' company size, role or industry to find out how HELPAR works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 12 scale: '5' date_modified: '2026-08-07' parent_category: name: Augmented Reality url: https://www.g2.com/categories/augmented-reality --- # HELPAR Reviews **Vendor:** ViewAR **Category:** [AR Collaboration Tools](https://www.g2.com/categories/ar-collaboration-tools) **Average Rating:** 4.5/5.0 **Total Reviews:** 12 ## About HELPAR Provide remote assistance empowered with augmented reality: HELPAR is an efficient collaborative solution for remote guidance, which combines video streaming and AR technology. This superimposes the user’s camera image with computer-generated visuals to enable interactions and AR markings. ## HELPAR Reviews ### 1. HelpAR by ViewAR: A Versatile Augmented Reality Solution for Improved Customer Service **Rating:** 3.5/5.0 stars **Reviewed by:** Pranjal G. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 14, 2023 **What do you like best about HELPAR?** Users can access AR support by simply scanning a QR code after the app has been loaded. The AR interface is simple to use and offers users advice and step-by-step instructions. The adaptability of HelpAR is another fantastic quality. It can be applied in a range of places, including manufacturing plants and retail outlets. Each user can have a unique and specialized experience thanks to the app's customizability to suit the particular requirements of each business. **What do you dislike about HELPAR?** HelpAR requires users to download and install an app on their mobile device, which could be a downside. While this may not be a significant issue for many users, some may be hesitant to download yet another app on their device, especially if they only need to use it once or infrequently. Another potential limitation is that the effectiveness of the AR assistance may depend on the quality of the user's device camera and internet connection. In some cases, this could result in a suboptimal user experience. **What problems is HELPAR solving and how is that benefiting you?** High-quality 3D models and animations make the AR experience of a very high calibre. The application is quick and responsive, making it simple to use even in hectic situations. We are using this to generate 3d models ### 2. Helpar Review: Streamlining Customer Support with AI-powered Chatbot and Integration **Rating:** 4.0/5.0 stars **Reviewed by:** Asobo G. | Solutions Architect, Small-Business (50 or fewer emp.) **Reviewed Date:** March 10, 2023 **What do you like best about HELPAR?** Helpar is an excellent customer service software that stands out for its intuitive interface, AI-powered chatbot, and third-party app integration. With Helpar, businesses can streamline their customer support operations, reduce response times, and enhance customer satisfaction. Compared to its competitors, Helpar offers a more comprehensive set of features, including ticket management, team collaboration, and reporting. Its AI-powered chatbot is also a standout feature, allowing businesses to handle basic queries and free up support teams to focus on more complex issues. Overall, Helpar is a top choice for businesses looking to enhance their customer support operations. **What do you dislike about HELPAR?** One downside of Helpar is that its pricing model can be relatively expensive for smaller businesses. Additionally, some users have reported issues with third-party app integration. **What problems is HELPAR solving and how is that benefiting you?** Helpar can help you solve several problems when using AR collaboration tools. Firstly, it can help you manage customer support inquiries more efficiently by providing a platform for handling queries through chat, email, and social media messaging. This can help you reduce response times and enhance customer satisfaction. Secondly, Helpar can help you collaborate with your team more effectively by providing tools for managing support tickets and collaborating on customer inquiries. This can help you streamline your support operations and improve communication between team members. Finally, Helpar's AI-powered chatbot can handle basic customer queries, freeing up your team to focus on more complex issues related to AR collaboration tools. This can help you improve productivity and efficiency in your support operations, ultimately benefiting you by enhancing customer satisfaction and improving your business's overall performance. ### 3. confusing **Rating:** 4.0/5.0 stars **Reviewed by:** Huabo C. | Business Development Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 16, 2023 **What do you like best about HELPAR?** easy to use, no coding experience needed, full package and service by company **What do you dislike about HELPAR?** confusing to setup, comes in a package, can't purchase individually **What problems is HELPAR solving and how is that benefiting you?** Service at customer's premises, no need to travel there, easy troubleshooting ### 4. Video streaming and AR technology **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 15, 2023 **What do you like best about HELPAR?** easy to navigate and easy access of video streaming platform **What do you dislike about HELPAR?** sometimes it's difficult as the video and audio streaming **What problems is HELPAR solving and how is that benefiting you?** amazing video and audio platform easy to use and navigate for everyone - [View HELPAR pricing details and edition comparison](https://www.g2.com/products/helpar/reviews?filters%5Bnps_score%5D%5B%5D=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-13+13%3A47%3A04+-0500&secure%5Bsession_id%5D=429817ee-1366-4014-8c6c-9dc912bdffdc&secure%5Btoken%5D=e17c8605b7b2382cb571e5c13ea1e04bfead3f8377f5a9741267cee6703a2617&format=llm_user) ## HELPAR Features **Remote Support** - Video chat - Live text chat - Ticket submitting **Hardware Integration** - Mobile phones - AR glasses - Tablets **Content** - Guided content - Content management - AR annotations ## Top HELPAR Alternatives - [TeamViewer](https://www.g2.com/products/teamviewer/reviews) - 4.5/5.0 (4,046 reviews) - [Streem](https://www.g2.com/products/streem/reviews) - 4.5/5.0 (73 reviews) - [Help Lightning](https://www.g2.com/products/help-lightning/reviews) - 4.8/5.0 (62 reviews)