# Best ServiceNow Marketplace Apps

## How Many ServiceNow Marketplace Apps Products Does G2 Track?

**Total Products under this Category:** 417

### Category Stats (Jul 2026)

- **Average Rating:** 4.32/5 The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** ManageEngine Zoho Assist - Remote Support and Screen Sharing (+2.72%) - Among all products in this category, ManageEngine Zoho Assist - Remote Support and Screen Sharing recorded the largest rating increase compared to last month

_Last updated: July 28, 2026_

## How Does G2 Rank ServiceNow Marketplace Apps Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 19,900+ Authentic Reviews
- 417+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

**Sponsored**

### SysAid

SysAid is a robust IT Service Management (ITSM) platform powered by Agentic AI, automating the repetitive, time-consuming work that keeps teams stuck in reactive mode. Adding a powerful new operational layer to IT, AI Agents take the first action, freeing IT teams to focus on optimization, innovation, and bigger challenges. Go live in weeks with fast onboarding, no heavy migrations, or steep learning curves. SysAid’s AI is purpose-built for IT, with security and governance built in. With our award-winning support, you’re set up for success. ITSM run by AI, and you.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=1403&secure%5Bchosen_at%5D=2026-07-29T08%3A10%3A51Z&secure%5Bdisplayable_resource_id%5D=2107&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=neighbor_category&secure%5Bplacement_resource_ids%5D%5B%5D=2107&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=2647&secure%5Bresource_id%5D=1403&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fservicenow-store-apps%3Fopen_modal_url%3D%252Fproducts%252Fhelp-full%252Fwishlists%253Fhost_path%253D%25252Fcategories%25252Fservicenow-store-apps%2526source%253Dcategory&secure%5Btoken%5D=d4e8cf5c70dadfad7e797d09a4132f258deb03deb570d46060ca676ecb5c9a74&secure%5Burl%5D=https%3A%2F%2Fwww.sysaid.com%2Flp%2Foverview-ai-itsm%3Futm_source%3Dg2%26utm_medium%3Dcpc%26utm_campaign%3Dg2_clicks%26sysaidlsd%3Dhelp-desk&secure%5Burl_type%5D=custom_url)

### [TeamViewer](https://www.g2.com/products/teamviewer/reviews)

TeamViewer is a leading provider of remote connectivity software for individuals and businesses of all sizes. Our remote software enables companies across various industries to enhance their efficiency and achieve their business goals by digitally transforming their processes. We offer a selection of bespoke solutions: TeamViewer Tensor, our enterprise remote connectivity solution, enables businesses to connect, manage, and protect computers, mobile devices, and embedded platforms – on site and around the globe. TeamViewer Remote, our remote access and support solution, enables secure access to devices for remote support in small and medium-sized businesses. A free version of TeamViewer Remote is available for personal use. TeamViewer is actively working to shape the digital revolution by innovating in the fields of augmented reality (AR) and the Internet of Things (IoT). Our AR platform, Frontline, brings digital technology onto the shop floor with industrial AR solutions designed to optimize manual processes. Strategic partnerships and software integrations with other industry leaders such as SAP, Google, and Microsoft let us provide our customers with a seamless experience, regardless of their device or operating system. Since TeamViewer was founded in Göppingen, Germany, in 2005, our solutions have been installed on more than 2.5 billion devices worldwide. For more information, visit www.teamviewer.com.

**Average Rating:** 4.5/5.0

**Total Reviews:** 3,959

#### How Do G2 Users Rate TeamViewer?

- **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 8.9/10)
- **ServiceNow Integration:** 9.3/10 (Category avg: 8.8/10)
- **Ease of Setup:** 9.1/10 (Category avg: 8.7/10)
- **Value:** 9.3/10 (Category avg: 8.8/10)

#### Who Is the Company Behind TeamViewer?

- **Seller:** [TeamViewer](https://www.g2.com/sellers/teamviewer)
- **Company Website:** www.teamviewer.com
- **Year Founded:** 2005
- **HQ Location:** Goppingen
- **Twitter:** @TeamViewer  
48,070 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=19ecae1c1749b1b5b63060d84138c5e550a373f67a37dee81701b6d78c4fc845&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3479536%2F&secure%5Burl_type%5D=linkedin_company_website)  
2,769 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Software Engineer, IT Manager
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 41% Small, 35% Medium

#### What Do G2 Reviewers Say About TeamViewer?

_AI-generated summary from verified user reviews_

##### Pros

- Users enjoy the **ease of use** of TeamViewer, appreciating its flexible interface and accessible features for collaboration.
- Users appreciate the **ease of use** and reliable connections TeamViewer offers, making remote access seamless and effective.
- Users value the **ease of use** of TeamViewer for reliable remote access and seamless technical support.
- Users appreciate the **easy access** of TeamViewer, enabling seamless control and support across all devices.
- Users find TeamViewer's **remote access capabilities** invaluable for virtual meetings and seamless collaboration without platform limitations.

##### Cons

- Users often face **connection issues** with TeamViewer, leading to frustrations in maintaining stable connections during use.
- Users experience **connectivity issues** with TeamViewer, leading to difficulties during connections and affecting performance.
- Users find TeamViewer's pricing to be **quite steep** , especially when considered against its competitors' offerings.
- Users often experience **slow performance** during screenshare, particularly with weak internet connections affecting usability.
- Users find **remote access issues** with TeamViewer frustrating, often struggling with connectivity and confusing control panels.

#### What Are Recent G2 Reviews of TeamViewer?

**["Stable unattended access and great cost-effectiveness for remote support"](https://www.g2.com/survey_responses/teamviewer-review-13177650)**

**Rating:** 5.0/5.0 stars

_— Jose C._

[Read full review](https://www.g2.com/survey_responses/teamviewer-review-13177650)

**["Reliable Tool for Remote Support and Collaboration"](https://www.g2.com/survey_responses/teamviewer-review-13109863)**

**Rating:** 4.5/5.0 stars

_— Ayush J._

[Read full review](https://www.g2.com/survey_responses/teamviewer-review-13109863)

#### What Are G2 Users Discussing About TeamViewer?

- [What are the unique benefits of using TeamViewer Remote for remote access and support?](https://www.g2.com/discussions/what-are-the-unique-benefits-of-using-teamviewer-remote-for-remote-access-and-support) - 2 comments, 1 upvote
- [How is TeamViewer Remote being used to enhance operational efficiency and user experience in its specific field?](https://www.g2.com/discussions/how-is-teamviewer-remote-being-used-to-enhance-operational-efficiency-and-user-experience-in-its-specific-field) - 1 comment
- [What is TeamViewer used for?](https://www.g2.com/discussions/what-is-teamviewer-used-for) - 2 comments
- [Do hackers use TeamViewer?](https://www.g2.com/discussions/teamviewer-do-hackers-use-teamviewer) - 2 comments
- [What is TeamViewer tensor?](https://www.g2.com/discussions/teamviewer-engage-what-is-teamviewer-tensor)

### [Azure Pipelines](https://www.g2.com/products/azure-pipelines/reviews)

Azure Pipelines is a cloud-based service within Microsoft's Azure DevOps suite that automates the processes of building, testing, and deploying software. It integrates continuous integration (CI) and continuous delivery (CD) to streamline software development workflows and ensure faster, more reliable code delivery. Azure Pipelines supports multiple programming languages and environments, allowing development teams to automate the entire software lifecycle. Whether developing for web, desktop, or mobile applications, Azure Pipelines ensures consistent code quality and faster delivery cycles by automating code integration, testing, and deployment processes. Key Features and Functionality: - Language and Platform Agnostic: Supports a wide range of programming languages, including Python, Java, .NET, Ruby, and JavaScript, as well as popular frameworks. - Cross-Platform Support: Operates seamlessly across Windows, macOS, and Linux environments, making it suitable for diverse development projects. - Parallel Jobs: Enables running multiple builds or tests simultaneously, reducing time-to-market. - Customizable Workflows: Allows defining pipelines as code using YAML files, providing complete control over the CI/CD process. - Integration with Development Tools: Integrates with popular development tools like GitHub, Bitbucket, and Docker, streamlining workflows for developers. Primary Value and User Solutions: Azure Pipelines enhances development efficiency by automating repetitive tasks such as building and testing code, saving time, and reducing human error. Continuous integration ensures that new code is tested and integrated promptly, while continuous delivery accelerates deployments to production. Its scalability supports projects of all sizes, from small teams to large-scale enterprises, and can handle thousands of builds daily. By providing a reliable and efficient CI/CD solution, Azure Pipelines helps development teams deliver high-quality software faster and more consistently.

**Average Rating:** 4.3/5.0

**Total Reviews:** 364

#### How Do G2 Users Rate Azure Pipelines?

- **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 8.9/10)
- **Ease of Setup:** 8.3/10 (Category avg: 8.7/10)
- **Value:** 10.0/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Azure Pipelines?

- **Seller:** [Microsoft](https://www.g2.com/sellers/microsoft)
- **Year Founded:** 1975
- **HQ Location:** Redmond, Washington
- **Twitter:** @microsoft  
13,091,739 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9458f51bd6ded48ad432a804f19ad736469f007787569b63827154231c315630&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmicrosoft%2F&secure%5Burl_type%5D=linkedin_company_website)  
231,632 employees on LinkedIn®
- **Ownership:** MSFT

#### Who Uses This Product?

- **Who Uses This:** Software Engineer, Software Developer
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 39% Large, 34% Medium

#### What Do G2 Reviewers Say About Azure Pipelines?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Azure Pipelines, streamlining their CI/CD processes across multiple languages.
- Users appreciate the **strong integrations** of Azure Pipelines, enhancing automation and workflow management across multiple platforms.
- Users find Azure Pipelines enhances their workflow with **powerful automation and flexibility** for seamless code deployment.
- Users value the **powerful automation** of Azure Pipelines, significantly enhancing efficiency in CI/CD processes and deployment workflows.
- Users value the **comprehensive features** of Azure Pipelines, enhancing efficiency in software development and delivery.

##### Cons

- Users find the **complexity of configuration** in Azure Pipelines can hinder usability and troubleshooting efforts.
- Users face a **steep learning curve** with Azure Pipelines, making initial setup and usage challenging for beginners.
- Users find the **interface confusing** , making it difficult to navigate and troubleshoot issues effectively.
- Users find the **difficult navigation** of Azure Pipelines challenging, leading to frustrations during configuration and troubleshooting.
- Users find Azure Pipelines **expensive** , especially for larger teams or projects, which can strain budgets significantly.

#### What Are Recent G2 Reviews of Azure Pipelines?

**["Azure Pipelines Automates Builds and Deployments with Minimal Effort"](https://www.g2.com/survey_responses/azure-pipelines-review-12996934)**

**Rating:** 5.0/5.0 stars

_— priyanka p._

[Read full review](https://www.g2.com/survey_responses/azure-pipelines-review-12996934)

**["Eases Data Migration with Interactive UI"](https://www.g2.com/survey_responses/azure-pipelines-review-12809318)**

**Rating:** 4.5/5.0 stars

_— Nilesh Y._

[Read full review](https://www.g2.com/survey_responses/azure-pipelines-review-12809318)

#### What Are G2 Users Discussing About Azure Pipelines?

- [What is run pipeline in Azure DevOps?](https://www.g2.com/discussions/what-is-run-pipeline-in-azure-devops)
- [Is Team Foundation Server part of Visual Studio?](https://www.g2.com/discussions/visual-studio-team-services-is-team-foundation-server-part-of-visual-studio)
- [What can I do with Azure DevOps pipelines?](https://www.g2.com/discussions/what-can-i-do-with-azure-devops-pipelines)
- [How do I connect to Visual Studio Team Services?](https://www.g2.com/discussions/how-do-i-connect-to-visual-studio-team-services)
- [What are azure pipelines used for?](https://www.g2.com/discussions/what-are-azure-pipelines-used-for)

### [xMatters](https://www.g2.com/products/xmatters/reviews)

xMatters end-to-end incident management platform automates each step of the incident lifecycle—from event to resolution—reducing the frequency, duration, and cost of critical service disruptions. xMatters Purpose-built AI significantly slashes resolution times with seamless integration across any DevOps or ITSM toolchain, ensuring every team has the necessary context to avert disruptions before they occur. We partner with our customers to create workflows that lower MTTA/MTTR, increase customer and employee satisfaction, and improve compliance and reporting. Build operational resilience into your digital services and automate responses all the way to resolution with Everbridge xMatters.

**Average Rating:** 4.5/5.0

**Total Reviews:** 768

#### How Do G2 Users Rate xMatters?

- **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 8.9/10)
- **ServiceNow Integration:** 9.4/10 (Category avg: 8.8/10)
- **Ease of Setup:** 8.8/10 (Category avg: 8.7/10)
- **Value:** 9.3/10 (Category avg: 8.8/10)

#### Who Is the Company Behind xMatters?

- **Seller:** [Everbridge](https://www.g2.com/sellers/everbridge)
- **Company Website:** www.everbridge.com
- **Year Founded:** 2002
- **HQ Location:** Vienna, VA
- **Twitter:** @Everbridge  
4,786 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4dfea575b77455a8e7892fffee701411f8983277b7fd4accc12c0de5f667bbcd&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F33883&secure%5Burl_type%5D=linkedin_company_website)  
1,609 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Software Engineer, Incident Manager
- **Top Industries:** Information Technology and Services, Financial Services
- **Company Size:** 58% Large, 27% Medium

#### What Do G2 Reviewers Say About xMatters?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **reliable and fast incident notifications** of xMatters, streamlining communication during critical moments.
- Users appreciate the **ease of use** of xMatters, benefiting from streamlined communication and task automation in incident management.
- Users appreciate the **consistent communication and robust notifications** of xMatters, enhancing incident response and collaboration.
- Users value the **powerful automation** features of xMatters, simplifying complex tasks and enhancing incident management efficiency.
- Users value the **timely notification alerts** from xMatters, enhancing their responsiveness and operational efficiency.

##### Cons

- Users find the **learning curve complicated** , making initial setup and configuration time-consuming and challenging.
- Users find the **steep learning curve** of xMatters challenging, especially during initial setup and configuration.
- Users find that **alert issues** with xMatters lead to scheduling complications and frustrating delays in urgent notifications.
- Users face a **complex setup** process with a steep learning curve, making initial configuration challenging.
- Users find the **difficult setup** of notification workflows time-consuming, impacting early adoption and requiring careful attention to details.

#### What Are Recent G2 Reviews of xMatters?

**["No-Code Flow Designer and Reliable Multi-Channel Escalations"](https://www.g2.com/survey_responses/xmatters-review-12874202)**

**Rating:** 5.0/5.0 stars

_— Zuhaib I._

[Read full review](https://www.g2.com/survey_responses/xmatters-review-12874202)

**["X-Matters Makes 2 AM Escalations Effortless with Reliable Multi-Channel Alerts"](https://www.g2.com/survey_responses/xmatters-review-12974416)**

**Rating:** 5.0/5.0 stars

_— Alexander P._

[Read full review](https://www.g2.com/survey_responses/xmatters-review-12974416)

#### What Are G2 Users Discussing About xMatters?

- [What is xMatters used for?](https://www.g2.com/discussions/what-is-xmatters-used-for) - 1 comment

### [Dynatrace](https://www.g2.com/products/dynatrace/reviews)

Dynatrace is advancing observability for today’s digital businesses, helping to transform the complexity of modern digital ecosystems into powerful business assets. By leveraging AI-powered insights, Dynatrace enables organizations to analyze, automate, and innovate faster to drive their business forward. Learn more at www.dynatrace.com.

**Average Rating:** 4.5/5.0

**Total Reviews:** 1,234

#### How Do G2 Users Rate Dynatrace?

- **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 8.9/10)
- **ServiceNow Integration:** 8.5/10 (Category avg: 8.8/10)
- **Ease of Setup:** 8.4/10 (Category avg: 8.7/10)
- **Value:** 9.3/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Dynatrace?

- **Seller:** [Dynatrace](https://www.g2.com/sellers/dynatrace)
- **Year Founded:** 2005
- **HQ Location:** Boston, MA
- **Twitter:** @Dynatrace  
18,668 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=83c43c7495079d745f57a9f8c381cbe86f78689894d05ac3e6cb0ba76b16494d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F125999%2F&secure%5Burl_type%5D=linkedin_company_website)  
6,060 employees on LinkedIn®
- **Ownership:** NYSE: DT

#### Who Uses This Product?

- **Who Uses This:** Software Engineer, Senior Software Engineer
- **Top Industries:** Information Technology and Services, Financial Services
- **Company Size:** 69% Large, 23% Medium

#### What Do G2 Reviewers Say About Dynatrace?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise the **ease of use** of Dynatrace, highlighting its intuitive navigation and quick installation process.
- Users value the **real-time break point feature** for debugging code in production, enhancing their development process.
- Users commend the **quick information gathering** of Dynatrace, enhancing bug detection and overall debugging efficiency.
- Users value the **comprehensive data gathering** capabilities of Dynatrace, enabling efficient bug detection without production interruptions.
- Users find **monitoring** capabilities invaluable for quick insights and timely alerts on system issues, enhancing reliability.

##### Cons

- Users find the **learning curve steep** , with challenges in instrumentation and understanding the system effectively.
- Users are frustrated with **missing features** in Dynatrace, impacting data extraction and overall usability.
- Users find the **complexity of instrumentation** with Dynatrace can hinder effective problem investigation and ease of use.
- Users feel the **UI could be less cluttered** , making navigation and log viewing cumbersome for newcomers.
- Users find the **steep learning curve** of Dynatrace challenging, making it difficult to fully utilize its features.

#### What Are Recent G2 Reviews of Dynatrace?

**["Comprehensive Observability, Excellent AI, but Complex Pricing"](https://www.g2.com/survey_responses/dynatrace-review-13111992)**

**Rating:** 4.0/5.0 stars

_— Vishnu Vardhan N._

[Read full review](https://www.g2.com/survey_responses/dynatrace-review-13111992)

**["Davis AI Delivers Clear Root-Cause Insights and Real-Time User Monitoring"](https://www.g2.com/survey_responses/dynatrace-review-12645823)**

**Rating:** 4.5/5.0 stars

_— Sabina K._

[Read full review](https://www.g2.com/survey_responses/dynatrace-review-12645823)

#### What Are G2 Users Discussing About Dynatrace?

- [What is Dynatrace used for?](https://www.g2.com/discussions/what-is-dynatrace-used-for) - 3 comments
- [How do you use Rookout?](https://www.g2.com/discussions/how-do-you-use-rookout)
- [What is the use of Rookout?](https://www.g2.com/discussions/what-is-the-use-of-rookout)
- [What is offline debugging?](https://www.g2.com/discussions/what-is-offline-debugging)
- [What does Rookout do?](https://www.g2.com/discussions/what-does-rookout-do) - 2 comments

### [AWS Managed Services (AMS) Integration App](https://www.g2.com/products/aws-managed-services-ams-integration-app/reviews)

The AWS Managed Services (AMS) Integration App is designed to seamlessly connect AWS Managed Services with the ServiceNow platform, enhancing operational efficiency and visibility. Key Features and Functionality: - Automated Incident Management: Automatically create and manage incidents in ServiceNow based on alerts from AWS Managed Services, ensuring prompt response to issues. - Change Management Synchronization: Integrate change management processes between AWS and ServiceNow, facilitating smooth and documented changes across both platforms. - Asset and Configuration Management: Maintain up-to-date records of AWS resources within ServiceNow's Configuration Management Database (CMDB), providing a comprehensive view of your IT assets. - Compliance and Governance: Monitor and enforce compliance policies by leveraging ServiceNow's governance capabilities in conjunction with AWS Managed Services. Primary Value and User Benefits: By integrating AWS Managed Services with ServiceNow, organizations can achieve a unified operational environment that enhances visibility, streamlines workflows, and improves incident and change management processes. This integration reduces manual efforts, minimizes errors, and ensures compliance, ultimately leading to more efficient and effective IT operations.

**Average Rating:** 4.4/5.0

**Total Reviews:** 132

#### How Do G2 Users Rate AWS Managed Services (AMS) Integration App?

- **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.9/10)
- **ServiceNow Integration:** 8.3/10 (Category avg: 8.8/10)
- **Ease of Setup:** 8.4/10 (Category avg: 8.7/10)
- **Value:** 8.5/10 (Category avg: 8.8/10)

#### Who Is the Company Behind AWS Managed Services (AMS) Integration App?

- **Seller:** [Amazon Web Services (AWS)](https://www.g2.com/sellers/amazon-web-services-aws-3e93cc28-2e9b-4961-b258-c6ce0feec7dd)
- **Year Founded:** 2006
- **HQ Location:** Seattle, WA
- **Twitter:** @awscloud  
2,232,483 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=072881eee28a2afe24f8d1bda9f20e3e146b9fb4b214f216411ce2ed6898b31e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Famazon-web-services%2F&secure%5Burl_type%5D=linkedin_company_website)  
147,094 employees on LinkedIn®
- **Ownership:** NASDAQ: AMZN

#### Who Uses This Product?

- **Who Uses This:** Consultant
- **Top Industries:** Information Technology and Services, Accounting
- **Company Size:** 48% Small, 32% Medium

#### What Do G2 Reviewers Say About AWS Managed Services (AMS) Integration App?

_AI-generated summary from verified user reviews_

##### Pros

- Users find AWS Managed Services to be **very easy to use** , ensuring smooth and secure cloud management.
- Users praise the **easy integrations** of AMS Integration App, seamlessly connecting with external platforms without needing an API.
- Users value the **seamless automation** of AMS, enhancing efficiency while ensuring compliance and reducing management overhead.
- Users appreciate the **24/7 customer support** of AWS Managed Services, enhancing their overall service experience and satisfaction.
- Users appreciate the **seamless integration** with AWS services, enhancing cloud management and data security across environments.

##### Cons

- Users find the **complexity of the user interface** and setup process to be confusing and overwhelming for newcomers.
- Users find the **high cost** of AWS Managed Services Integration App prohibitive, especially for smaller organizations and startups.
- Users find the **lack of customization** challenging, making it hard to meet varied organizational needs.
- Users point out the **high pricing issues** of AWS Managed Services, leading to unexpected bills and dissatisfaction.
- Users find **integration issues** with AWS Managed Services frustrating, citing complexity and time-consuming configurations.

#### What Are Recent G2 Reviews of AWS Managed Services (AMS) Integration App?

**["Trusted Cloud Operations with Automation and Peace that Everyone Needed"](https://www.g2.com/survey_responses/aws-managed-services-ams-integration-app-review-12368978)**

**Rating:** 4.0/5.0 stars

_— Akhileshwar S._

[Read full review](https://www.g2.com/survey_responses/aws-managed-services-ams-integration-app-review-12368978)

**["Streamlined AWS Operations with Powerful Integration"](https://www.g2.com/survey_responses/aws-managed-services-ams-integration-app-review-12086865)**

**Rating:** 4.5/5.0 stars

_— Yes D._

[Read full review](https://www.g2.com/survey_responses/aws-managed-services-ams-integration-app-review-12086865)

### [Talkdesk](https://www.g2.com/products/talkdesk/reviews)

Talkdesk® is leading a new era in customer experience with Customer Experience Automation (CXA)—a new category and platform designed to automate the full complexity of modern customer journeys. CXA replaces fragmented, human-coordinated workflows with autonomous, multi-agent AI orchestration that delivers intelligent, scalable, and outcome-focused service across the entire CX lifecycle. Learn more at: https://www.talkdesk.com/use-cases/ At the core of CXA is the Talkdesk Data Cloud, which turns transcripts, call recordings, case notes, and customer records from across CRMs and systems of record into real-time, actionable knowledge. This enables AI agents to operate with full context, collaborating seamlessly to resolve complex customer problems with speed, precision, and adaptability. Talkdesk CXA supports both cross-industry workflows and industry-specialized use cases in sectors like healthcare, financial services, retail, utilities, travel, and government. With prebuilt AI agents, a virtuous automation cycle (Discover, Build, Orchestrate, Measure), and rapid time-to-value, Talkdesk helps enterprises modernize customer experience without the need for a full rip-and-replace. Trusted by global brands and recognized for continuous innovation, Talkdesk empowers organizations to grow revenue, reduce costs, and transform service delivery through coordinated, AI-driven automation. Companies that love their customers use Talkdesk. Talkdesk is a registered trademark of Talkdesk, Inc. All product and company names are trademarks™ or registered® trademarks of their respective holders. Use of them does not imply any affiliation with or endorsement by them.

**Average Rating:** 4.4/5.0

**Total Reviews:** 2,453

#### How Do G2 Users Rate Talkdesk?

- **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 8.9/10)
- **ServiceNow Integration:** 9.4/10 (Category avg: 8.8/10)
- **Ease of Setup:** 8.8/10 (Category avg: 8.7/10)
- **Value:** 9.4/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Talkdesk?

- **Seller:** [Talkdesk](https://www.g2.com/sellers/talkdesk)
- **Company Website:** www.talkdesk.com
- **Year Founded:** 2011
- **HQ Location:** Palo Alto, CA
- **Twitter:** @talkdesk  
6,959 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4e0e5af292863ff50ed178e452cdc1e6f02d6fe9d8fce3e273f8df1fa193ff21&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2837787%2F&secure%5Burl_type%5D=linkedin_company_website)  
1,391 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Supervisor, Customer Service Representative
- **Top Industries:** Consumer Services, Computer Software
- **Company Size:** 61% Medium, 20% Large

#### What Do G2 Reviewers Say About Talkdesk?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Talkdesk, enabling efficient tracking of calls and enhancing overall productivity.
- Users appreciate the **efficiency** of Talkdesk, enabling smooth communication across platforms and improved customer service operations.
- Users appreciate the **comprehensive features** of Talkdesk, enabling efficient workflows and enhancing customer interactions.
- Users appreciate the **easy CRM integration** of Talkdesk, enhancing efficiency and communication for customer support teams.
- Users praise Talkdesk for its **exceptional customer support** and seamless integration that enhances team efficiency.

##### Cons

- Users often face **call issues** with Talkdesk, including poor audio quality and dropped calls during conversations.
- Users often face **technical issues** with Talkdesk, including dropped calls and system glitches requiring frequent restarts.
- Users find the **missing features** in Talkdesk frustrating, hindering efficiency and workflow during calls and ticket management.
- Users experience **notification issues** with Talkdesk, leading to unexpected offline status changes and frustrating technical problems.
- Users often face **connection issues** with Talkdesk, causing frustrating delays and requiring frequent application restarts.

#### What Are Recent G2 Reviews of Talkdesk?

**["TalkDesk Shines with Smart Ticket Categorization and Seamless Zendesk Integration"](https://www.g2.com/survey_responses/talkdesk-review-13075196)**

**Rating:** 4.0/5.0 stars

_— Lukas B._

[Read full review](https://www.g2.com/survey_responses/talkdesk-review-13075196)

**["Talkdesk Makes Multichannel Customer Conversations Easy and Organized"](https://www.g2.com/survey_responses/talkdesk-review-13077590)**

**Rating:** 5.0/5.0 stars

_— Bri V._

[Read full review](https://www.g2.com/survey_responses/talkdesk-review-13077590)

#### What Are G2 Users Discussing About Talkdesk?

- [How is Talkdesk transforming customer service operations with its innovative call center solutions?](https://www.g2.com/discussions/how-is-talkdesk-transforming-customer-service-operations-with-its-innovative-call-center-solutions) - 3 comments
- [What is Talkdesk used for?](https://www.g2.com/discussions/what-is-talkdesk-used-for) - 2 comments

### [Tenfold](https://www.g2.com/products/tenfold/reviews)

Tenfold’s next-generation SaaS CTI solution lets you easily integrate your existing telephony platforms with your CRM. With Tenfold, you can enable complete data capture by auto-logging of calls to your CRM; uplevel your customer experience with an agent screen pop that immediately IDs the customer and surfaces the relevant context; and compress agent workflows to drive additional productivity. Tenfold works with dozens of cloud and on-premise telephony providers (Avaya, Genesys, Cisco, RingCentral, Nice InContact, etc) and most market-leading CRMs (Salesforce, MS Dynamics, ServiceNow, Zendesk, Netsuite, Sugar, Bullhorn, and Tier 1). Since we use your existing phone system, there are no extra or variable charges. The breadth of integrations gives you the freedom to change your underlying stack over time without having to compromise the agent experience or the quality of data you capture.

**Average Rating:** 4.5/5.0

**Total Reviews:** 167

#### How Do G2 Users Rate Tenfold?

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 8.9/10)
- **Ease of Setup:** 9.0/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Tenfold?

- **Seller:** [LivePerson](https://www.g2.com/sellers/liveperson)
- **Year Founded:** 1995
- **HQ Location:** New York, NY
- **Twitter:** @LivePerson  
10,758 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=719dbd6b86949a9c60efda4c788bb4dfd01bd48c7b9aeda3e7cdf4c8f950b44f&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F164748%2F&secure%5Burl_type%5D=linkedin_company_website)  
1,190 employees on LinkedIn®
- **Ownership:** NASDAQ: LPSN

#### Who Uses This Product?

- **Who Uses This:** Business Account Manager, Account Executive
- **Top Industries:** Internet, Marketing and Advertising
- **Company Size:** 42% Medium, 30% Large

#### What Do G2 Reviewers Say About Tenfold?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **accuracy of information** Tenfold provides, enabling efficient tracking of calls logged in SalesForce.
- Users value the **call logging feature** in Tenfold, which integrates seamlessly with Salesforce for easy tracking.
- Users value the **CRM integration** of Tenfold, enhancing call logging and visibility within SalesForce.
- Users appreciate the **integrations with SalesForce** , enabling seamless call logging and tracking of communication history.
- Users appreciate the **Salesforce integration** of Tenfold, enabling seamless call logging and tracking of contacts.

##### Cons

- Users express frustration with **limited features** , citing loading issues and a cumbersome window size that hinders usability.
- Users find Tenfold **not intuitive** , often struggling with loading issues and small window sizes that hinder usability.
- Users experience frequent **screen issues** , including loading problems and frustration with window size and scrolling.
- Users often face **slow loading** times with Tenfold, causing frustration and complicating their workflow.
- Users often face **slow performance** , requiring frustrating workarounds to load and navigate the Tenfold interface effectively.

#### What Are Recent G2 Reviews of Tenfold?

**["Tenfold is an easy click to dial!!"](https://www.g2.com/survey_responses/tenfold-review-7381539)**

**Rating:** 5.0/5.0 stars

_— Verified User in Wholesale_

[Read full review](https://www.g2.com/survey_responses/tenfold-review-7381539)

**["Good IAM tool with a small learning curve, but strong added value in everyday life"](https://www.g2.com/survey_responses/tenfold-review-11877165)**

**Rating:** 4.0/5.0 stars

_— Verified User in Information Technology and Services_

[Read full review](https://www.g2.com/survey_responses/tenfold-review-11877165)

#### What Are G2 Users Discussing About Tenfold?

- [What does Tenfold do?](https://www.g2.com/discussions/what-does-tenfold-do)
- [What is a tenfold increase?](https://www.g2.com/discussions/what-is-a-tenfold-increase)
- [What is tenfold software?](https://www.g2.com/discussions/what-is-tenfold-software) - 1 comment

### [PagerDuty](https://www.g2.com/products/pagerduty/reviews)

PagerDuty helps organizations of all sizes deliver seamless digital experiences by providing real-time insights and automation through the PagerDuty Operations Cloud. Designed to manage critical incidents, PagerDuty enables teams to detect, assess, and resolve issues faster, preventing downtime and ensuring business continuity. Key Features and Product Functionality PagerDuty Operations Cloud is the heart of our platform, providing proactive incident response, on-call management, automated workflows, and AI-powered insights. With seamless integrations to over 700 tools, including monitoring and collaboration platforms, PagerDuty helps teams centralize their operations to improve service reliability and avoid disruption. What Makes us Different PagerDuty empowers teams to solve critical problems quickly and efficiently, enhancing operational resilience and improving overall performance. Trusted by leading organizations, the Operations Cloud is uniquely built to handle the complexities of today’s digital businesses. Our ability to deliver real-time incident resolution sets us apart, giving IT leaders and CIOs the confidence to maintain always-on services. Get Started Experience the power of the PagerDuty Operations Cloud. Learn more and start your free trial at www.pagerduty.com/free-trial

**Average Rating:** 4.5/5.0

**Total Reviews:** 946

#### How Do G2 Users Rate PagerDuty?

- **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 8.9/10)
- **ServiceNow Integration:** 9.6/10 (Category avg: 8.8/10)
- **Ease of Setup:** 8.2/10 (Category avg: 8.7/10)
- **Value:** 9.6/10 (Category avg: 8.8/10)

#### Who Is the Company Behind PagerDuty?

- **Seller:** [PagerDuty](https://www.g2.com/sellers/pagerduty)
- **Company Website:** www.pagerduty.com
- **Year Founded:** 2009
- **HQ Location:** San Francisco, CA
- **Twitter:** @pagerduty  
24,689 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=939d4e3ae38c9948c223fac14287559f3202cb25d6188d5a010904c292c7c1f7&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F482819%2F&secure%5Burl_type%5D=linkedin_company_website)  
1,267 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Software Engineer, Senior Software Engineer
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 44% Medium, 38% Large

#### What Do G2 Reviewers Say About PagerDuty?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **automated and priority-based notifications** from PagerDuty, enhancing incident response and reducing resolution time.
- Users value the **automated and priority-based notifications** of PagerDuty, ensuring timely responses and reducing downtime.
- Users praise the **ease of integration and reliable management** of alerts with PagerDuty's intuitive features.
- Users appreciate the **ease of use** of PagerDuty, enjoying intuitive features and seamless incident management.
- Users value the **easy integrations** with various tools like Slack and AWS, enhancing collaboration and incident management.

##### Cons

- Users find the **alert issues** in PagerDuty lead to confusion and limits on workflow customization, impacting efficiency.
- Users find the **pricing to be high** , especially for small teams and features that should be included in one plan.
- Users find the **complexity of the interface** in PagerDuty challenging, particularly for new users navigating the system.
- Users often find the **inefficient alert system** overwhelming, leading to unnecessary disruptions and complexity in management.
- Users find the **UI complex** and sometimes clunky, especially challenging for new users navigating through it.

#### What Are Recent G2 Reviews of PagerDuty?

**["Stay on top of your incident management alerts on the Go!"](https://www.g2.com/survey_responses/pagerduty-review-9920149)**

**Rating:** 4.5/5.0 stars

_— Joshua O._

[Read full review](https://www.g2.com/survey_responses/pagerduty-review-9920149)

**["Technical efficiency approach"](https://www.g2.com/survey_responses/pagerduty-review-12856233)**

**Rating:** 4.0/5.0 stars

_— Johnny C._

[Read full review](https://www.g2.com/survey_responses/pagerduty-review-12856233)

#### What Are G2 Users Discussing About PagerDuty?

- [What is PagerDuty used for?](https://www.g2.com/discussions/what-is-pagerduty-used-for) - 2 comments
- [Who are PagerDuty competitors?](https://www.g2.com/discussions/who-are-pagerduty-competitors)
- [How much does PagerDuty cost?](https://www.g2.com/discussions/how-much-does-pagerduty-cost) - 1 comment
- [Who uses PagerDuty?](https://www.g2.com/discussions/who-uses-pagerduty)
- [What is PagerDuty software?](https://www.g2.com/discussions/what-is-pagerduty-software)

### [Nexthink](https://www.g2.com/products/nexthink/reviews)

Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. Through agentic AI and cutting-edge solutions, Nexthink enables thousands of customers to provide better digital experiences and enhanced employee productivity to millions of employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide.

**Average Rating:** 4.6/5.0

**Total Reviews:** 351

#### How Do G2 Users Rate Nexthink?

- **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 8.9/10)
- **ServiceNow Integration:** 8.6/10 (Category avg: 8.8/10)
- **Ease of Setup:** 8.4/10 (Category avg: 8.7/10)
- **Value:** 8.6/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Nexthink?

- **Seller:** [Nexthink](https://www.g2.com/sellers/nexthink)
- **Company Website:** www.nexthink.com
- **Year Founded:** 2004
- **HQ Location:** Prilly, CH
- **Twitter:** @NexthinkNews  
3,279 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c65eeda3344a46edaf42163953561bb1d4482dbd1181c1a70d40f758cb76a2ad&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F92771%2F&secure%5Burl_type%5D=linkedin_company_website)  
1,173 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Project Manager
- **Top Industries:** Information Technology and Services, Financial Services
- **Company Size:** 83% Large, 12% Medium

#### What Do G2 Reviewers Say About Nexthink?

_AI-generated summary from verified user reviews_

##### Pros

- Users highlight the **ease of use** of Nexthink, making implementation and monitoring a seamless experience.
- Users appreciate the **comprehensive insights** from Nexthink, enhancing IT performance and employee experience significantly.
- Users value the **intuitive design and real-time analytics** of Nexthink, enhancing the Digital Employee Experience effectively.
- Users value the **issue detection capabilities** of Nexthink, enhancing automation and proactive problem-solving for better productivity.
- Users value the **automation capabilities** of Nexthink, enhancing user experience and aligning IT with business objectives.

##### Cons

- Users find the **difficult learning curve** of Nexthink challenging, particularly for first-time setup and understanding features.
- Users find the **steep learning curve** a barrier for casual use, requiring specialized training for effective data analysis.
- Users find the **complexity** in setup and data limits make it challenging to fully utilize Nexthink's features.
- Users find the **high prices** of Nexthink to be a significant drawback, limiting its accessibility and flexibility.
- Users find a **steep learning curve** with Nexthink, requiring extensive training to effectively use its features.

#### What Are Recent G2 Reviews of Nexthink?

**["Nexthink Has Become a Core Platform for DEX, Visibility, and Automation."](https://www.g2.com/survey_responses/nexthink-review-13163082)**

**Rating:** 5.0/5.0 stars

_— Ben J._

[Read full review](https://www.g2.com/survey_responses/nexthink-review-13163082)

**["One year with Nexthink transformed my career"](https://www.g2.com/survey_responses/nexthink-review-11699586)**

**Rating:** 5.0/5.0 stars

_— Ryan W._

[Read full review](https://www.g2.com/survey_responses/nexthink-review-11699586)

#### What Are G2 Users Discussing About Nexthink?

- [What is Nexthink used for?](https://www.g2.com/discussions/what-is-nexthink-used-for) - 1 comment
- [What is the digital adoption process?](https://www.g2.com/discussions/what-is-the-digital-adoption-process) - 1 comment
- [What is a digital adoption platform?](https://www.g2.com/discussions/what-is-a-digital-adoption-platform) - 1 comment

### [Microsoft Teams Notifications](https://www.g2.com/products/microsoft-teams-notifications/reviews)

Microsoft Teams Notifications is a ServiceNow application designed to enhance collaboration by integrating ServiceNow's IT service management capabilities directly into Microsoft Teams. This integration enables users to receive real-time notifications and perform routine ServiceNow tasks within the Teams environment, streamlining workflows and improving response times. Key Features and Functionality: - Real-Time Notifications: Users receive instant alerts in Microsoft Teams for ServiceNow incidents, changes, and updates, ensuring timely awareness and action. - Actionable Messages: Notifications include actionable options, allowing users to approve requests, add comments, or update records directly from Teams. - Seamless Integration: The application connects ServiceNow and Microsoft Teams without the need for complex configurations, facilitating a smooth user experience. - Enhanced Collaboration: Teams can discuss and resolve ServiceNow incidents within the Teams interface, reducing the need to switch between platforms. Primary Value and User Benefits: Microsoft Teams Notifications addresses the challenge of fragmented communication between IT service management and collaboration tools. By integrating ServiceNow with Microsoft Teams, it ensures that critical information is promptly delivered to the right personnel, enabling faster decision-making and issue resolution. This integration reduces response times, enhances team collaboration, and increases overall productivity by keeping all stakeholders informed and engaged within a unified platform.

**Average Rating:** 4.4/5.0

**Total Reviews:** 61

#### How Do G2 Users Rate Microsoft Teams Notifications?

- **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.9/10)
- **ServiceNow Integration:** 8.3/10 (Category avg: 8.8/10)
- **Ease of Setup:** 8.8/10 (Category avg: 8.7/10)
- **Value:** 8.5/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Microsoft Teams Notifications?

- **Seller:** [Cybage Software](https://www.g2.com/sellers/cybage-software-28b6b687-e215-46b2-b8e2-e3653b4e8f88)
- **Year Founded:** 1995
- **HQ Location:** Pune, Maharashtra
- **Twitter:** @cybagesoftware  
238 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=8851e193b478cf7c99ed68104fcab880c2edbe6d54cdde6edcbbe7aea7995abf&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F5682%2F&secure%5Burl_type%5D=linkedin_company_website)  
9,271 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 46% Large, 40% Medium

#### What Do G2 Reviewers Say About Microsoft Teams Notifications?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **efficient communication** of Microsoft Teams Notifications, facilitating quick and effective interactions among colleagues.
- Users find Microsoft Teams Notifications **easy to use** , facilitating quick communication and saving valuable time.
- Users value the **real-time communication** in Microsoft Teams Notifications, enhanced by customizable settings and app compatibility.
- Users find Microsoft Teams Notifications to be **easier and time-saving** compared to traditional emails for communication.
- Users find Microsoft Teams Notifications to greatly enhance **productivity improvement** , streamlining communication and saving valuable time.

##### Cons

- Users experience **delays** and screen sharing issues, impacting the effectiveness of presentations and interactions.
- Users often face **login issues** as Microsoft Teams Notifications randomly logs them out, disrupting their workflow.
- Users often experience **screen issues** like lag or gray screens that hinder effective presentations and interactions.

#### What Are Recent G2 Reviews of Microsoft Teams Notifications?

**["Effortless Communication and Time Savings with Microsoft Teams Notifications"](https://www.g2.com/survey_responses/microsoft-teams-notifications-review-12207635)**

**Rating:** 5.0/5.0 stars

_— Michelle R._

[Read full review](https://www.g2.com/survey_responses/microsoft-teams-notifications-review-12207635)

**["Great for many reasons"](https://www.g2.com/survey_responses/microsoft-teams-notifications-review-10672482)**

**Rating:** 4.5/5.0 stars

_— Verified User in Individual & Family Services_

[Read full review](https://www.g2.com/survey_responses/microsoft-teams-notifications-review-10672482)

#### What Are G2 Users Discussing About Microsoft Teams Notifications?

- [What are the features of Microsoft teams?](https://www.g2.com/discussions/microsoft-teams-notifications-what-are-the-features-of-microsoft-teams)
- [What are Microsoft teams notifications?](https://www.g2.com/discussions/what-are-microsoft-teams-notifications)
- [What are the available notification settings in Microsoft teams?](https://www.g2.com/discussions/what-are-the-available-notification-settings-in-microsoft-teams)
- [How do notifications work in Microsoft teams?](https://www.g2.com/discussions/how-do-notifications-work-in-microsoft-teams)

### [ManageEngine Endpoint Central](https://www.g2.com/products/manageengine-endpoint-central/reviews)

ManageEngine Endpoint Central is an all-in-one unified endpoint management and security (UEMS) solution that delivers end-to-end life cycle management and endpoint protection. From automated multi-OS patching and software deployment to asset intelligence and mobile device management, it unifies the core workflows IT teams rely on every day. On the security side, its next-generation antivirus (NGAV) uses behavioral detection, AI, and real-time analytics to detect and stop advanced threats, while built-in attack surface management, browser security, and data loss prevention keep sensitive data protected across office, remote, and frontline endpoints alike. Endpoint Central also prioritizes productivity through digital employee experience (DEX) monitoring, delivering real-time insights into device health, application performance, and endpoint telemetry so IT teams can resolve issues before they impact employees. Recognized as a leader by Gartner®, IDC, and Forrester, Endpoint Central is trusted by over 31, 000 enterprises worldwide and available in both on-premises and SaaS editions. This solution streamlines the complex landscape of endpoint management, empowering IT and security teams to manage more with less, delivering intelligent automation and AI-powered threat mitigation through one unified platform. Business benefits and ROI A commissioned Forrester Total Economic Impact™ study found that organizations deploying Endpoint Central achieved several significant business benefits, including: - 442% return on investment over three years, driven by tool consolidation, automation, and reduced operational overhead. - $4.5 million in total quantified economic benefits (present value), a net present value of $3.7 million, and a payback period of under six months. - 95% reduction in manual patching time, as well as cut licensing and insurance costs through improved security posture and compliance. - Significant reductions in compliance violations and security-related disruptions driven by Endpoint Central’s capability to convert endpoint stability and risk reduction into measurable business outcomes.

**Average Rating:** 4.5/5.0

**Total Reviews:** 1,114

#### How Do G2 Users Rate ManageEngine Endpoint Central?

- **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 8.9/10)
- **ServiceNow Integration:** 8.4/10 (Category avg: 8.8/10)
- **Ease of Setup:** 8.6/10 (Category avg: 8.7/10)
- **Value:** 8.8/10 (Category avg: 8.8/10)

#### Who Is the Company Behind ManageEngine Endpoint Central?

- **Seller:** [Zoho](https://www.g2.com/sellers/zoho-b00ca9d5-bca8-41b5-a8ad-275480841704)
- **Year Founded:** 1996
- **HQ Location:** Austin, TX
- **Twitter:** @Zoho  
137,880 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9c8e45ddb296c32c6c5597ef9ba945c94562c57624f7bd1dcf1a9e9931f71578&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F38373%2F&secure%5Burl_type%5D=linkedin_company_website)  
30,766 employees on LinkedIn®
- **Phone:** +1 (888) 900-9646 

#### Who Uses This Product?

- **Who Uses This:** IT Manager, System Administrator
- **Top Industries:** Information Technology and Services, Financial Services
- **Company Size:** 65% Medium, 24% Large

#### What Do G2 Reviewers Say About ManageEngine Endpoint Central?

_AI-generated summary from verified user reviews_

##### Pros

- Users commend the **ease of use** of Endpoint Central, highlighting its friendly interface and seamless integration with existing systems.
- Users value the **easy and efficient patch management** system of ManageEngine Endpoint Central, enhancing security and usability.
- Users love the **extensive features** of ManageEngine Endpoint Central for efficient endpoint and patch management.
- Users find the **software deployment capabilities** of ManageEngine Endpoint Central to be efficient and time-saving for IT management.
- Users appreciate the **rich features** of ManageEngine Endpoint Central, making endpoint and security management seamless on one platform.

##### Cons

- Users find the **missing reporting functionality** a drawback, limiting effectiveness for managed service providers.
- Users face challenges with **feature issues** in Endpoint Central, particularly regarding dynamic groups and unclear deployment remarks.
- Users face **patching issues** with ManageEngine Endpoint Central, as it struggles to update software and hardware efficiently.
- Users find the **complexity of the interface** overwhelming, with unclear guidance on features and mobile management.
- Users note a **steep learning curve** and limited customization, hindering effective use of ManageEngine Endpoint Central.

#### What Are Recent G2 Reviews of ManageEngine Endpoint Central?

**["Outstanding, Fully Automated Patch & OS Deployment with Centralized BitLocker Control"](https://www.g2.com/survey_responses/manageengine-endpoint-central-review-13076927)**

**Rating:** 5.0/5.0 stars

_— Rahul K._

[Read full review](https://www.g2.com/survey_responses/manageengine-endpoint-central-review-13076927)

**["Simplifying Enterprise Patch Management with Test-and-Approve Workflows and Automation"](https://www.g2.com/survey_responses/manageengine-endpoint-central-review-13103876)**

**Rating:** 4.5/5.0 stars

_— Abdallah A._

[Read full review](https://www.g2.com/survey_responses/manageengine-endpoint-central-review-13103876)

#### What Are G2 Users Discussing About ManageEngine Endpoint Central?

- [What is Zoho ManageEngine Desktop Central?](https://www.g2.com/discussions/what-is-zoho-manageengine-desktop-central) - 3 comments
- [What is ManageEngine software?](https://www.g2.com/discussions/manageengine-desktop-central-what-is-manageengine-software) - 1 comment, 1 upvote
- [What is ManageEngine desktop?](https://www.g2.com/discussions/what-is-manageengine-desktop) - 1 comment
- [What is ManageEngine Desktop Central used for?](https://www.g2.com/discussions/what-is-manageengine-desktop-central-used-for) - 1 comment

### [LogicMonitor](https://www.g2.com/products/logicmonitor/reviews)

LogicMonitor is an AI-first observability platform that helps enterprises protect revenue, brand reputation, and customer experience in a digital-first world. As every customer interaction depends on application and infrastructure performance, downtime is more than an IT issue—it is a business risk. LogicMonitor eliminates blind spots across cloud, infrastructure, applications, and the Internet, giving IT teams unified visibility from user experience to code-level performance. With AI-powered insights, intelligent alerting, and automation, LogicMonitor helps organizations detect, prioritize, and prevent issues before they impact customers. By enabling teams to move from reactive incident response to autonomous IT operations, LogicMonitor helps modern enterprises reduce disruption, operate efficiently at scale, and keep digital services performing reliably. For more information, visit  www.logicmonitor.com and our blog, or follow us on LinkedIn, X, Facebook, and YouTube.

**Average Rating:** 4.5/5.0

**Total Reviews:** 587

#### How Do G2 Users Rate LogicMonitor?

- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 8.9/10)
- **ServiceNow Integration:** 8.8/10 (Category avg: 8.8/10)
- **Ease of Setup:** 8.6/10 (Category avg: 8.7/10)
- **Value:** 8.9/10 (Category avg: 8.8/10)

#### Who Is the Company Behind LogicMonitor?

- **Seller:** [LogicMonitor](https://www.g2.com/sellers/logicmonitor)
- **Company Website:** www.logicmonitor.com
- **Year Founded:** 2007
- **HQ Location:** Santa Barbara, CA
- **Twitter:** @logicmonitor  
12,430 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=0575241055ce06002a2f1fd1e29a1c2520416578fcf099eef91facac629c652e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1165219%2F&secure%5Burl_type%5D=linkedin_company_website)  
1,226 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Infrastructure Manager, IT Manager
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 52% Medium, 30% Large

#### What Do G2 Reviewers Say About LogicMonitor?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **ease of use** in LogicMonitor, praising its intuitive navigation and user-friendly interface.
- Users value the **ease of implementation** with LogicMonitor, praising its fast deployment and intuitive management.
- Users commend the **extensive monitoring capabilities** of LogicMonitor, covering various technologies in diverse environments.
- Users value **comprehensive monitoring** by LogicMonitor, offering deep visibility across applications, cloud, and hybrid infrastructures.
- Users value the **excellent customer support** offered by LogicMonitor, enhancing their ability to manage environments efficiently.

##### Cons

- Users find the **learning curve steep** , needing advanced skills for effective use of LogicMonitor's features.
- Users note the **limited features** of LogicMonitor, leading to potential workarounds and a steep learning curve.
- Users find LogicMonitor **expensive** , especially for small teams, with complex integrations and a lack of free tier options.
- Users express concern over **inadequate monitoring** capabilities, making it challenging to manage traditional server workloads effectively.
- Users find the **configuration complexity** challenging, requiring significant effort and skills for effective utilization of LogicMonitor.

#### What Are Recent G2 Reviews of LogicMonitor?

**["Predictive Forecasting Controls Are a Math Nerd’s Dream"](https://www.g2.com/survey_responses/logicmonitor-review-12957464)**

**Rating:** 4.5/5.0 stars

_— Nidhi S._

[Read full review](https://www.g2.com/survey_responses/logicmonitor-review-12957464)

**["LogicMonitor has cut our MTTR 42% and provided tight ROI."](https://www.g2.com/survey_responses/logicmonitor-review-12956089)**

**Rating:** 4.5/5.0 stars

_— Tiya P._

[Read full review](https://www.g2.com/survey_responses/logicmonitor-review-12956089)

#### What Are G2 Users Discussing About LogicMonitor?

- [What is LogicMonitor used for?](https://www.g2.com/discussions/what-is-logicmonitor-used-for)
- [What does LogicMonitor do?](https://www.g2.com/discussions/what-does-logicmonitor-do)
- [Where does LogicMonitor store your monitored data?](https://www.g2.com/discussions/where-does-logicmonitor-store-your-monitored-data)
- [What does logic monitor do?](https://www.g2.com/discussions/what-does-logic-monitor-do) - 1 comment
- [How much does LogicMonitor cost?](https://www.g2.com/discussions/how-much-does-logicmonitor-cost)

### [Splunk AppDynamics](https://www.g2.com/products/splunk-appdynamics/reviews)

Powered by Cisco, AppDynamics is on a mission to help companies see their technology through the lens of the business so they can work as one to prioritize what matters most. We’re reinventing the observability space and simplifying the challenge of digital transformation for the world’s largest enterprises. In this era of unprecedented digital growth, the AppDynamics Business Observability Platform transforms organizations faster by providing business context deep into the technology stack, aligning teams around shared priorities, and enabling technologists to act with confidence and control. AppDynamics has been recognized by Gartner as a leader in the APM market for more than eight years and was positioned highest in ‘ability to execute’ in Gartner’s 2021 Magic Quadrant Report for APM.

**Average Rating:** 4.3/5.0

**Total Reviews:** 335

#### How Do G2 Users Rate Splunk AppDynamics?

- **Has the product been a good partner in doing business?:** 8.5/10 (Category avg: 8.9/10)
- **ServiceNow Integration:** 8.6/10 (Category avg: 8.8/10)
- **Ease of Setup:** 7.9/10 (Category avg: 8.7/10)
- **Value:** 8.8/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Splunk AppDynamics?

- **Seller:** [Cisco](https://www.g2.com/sellers/cisco)
- **Year Founded:** 1984
- **HQ Location:** San Jose, CA
- **Twitter:** @Cisco  
720,366 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=476aeabc5a712d049453edd5c54ea0318890d9e60d93782e37fe028224df1cbd&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcisco%2F&secure%5Burl_type%5D=linkedin_company_website)  
95,545 employees on LinkedIn®
- **Ownership:** NASDAQ:CSCO

#### Who Uses This Product?

- **Who Uses This:** Senior Software Engineer, Software Engineer
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 58% Large, 35% Medium

#### What Do G2 Reviewers Say About Splunk AppDynamics?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **easy integration** of AppDynamics with ITSM tools, enhancing their monitoring and operational efficiency.
- Users appreciate the **easy integration with ITSM tools** , enhancing their ability to monitor enterprise applications efficiently.
- Users find **ease of integration** with tools like ServiceNow enhances their experience with AppDynamics significantly.
- Users value the **easy integrations** with tools like Servicenow, enhancing connectivity and efficiency for application monitoring.
- Users value the **easy integration** with ITSM tools like ServiceNow for enhanced application performance monitoring.

##### Cons

- Users express concerns over **billing issues** , including high renewal costs and slow support timelines post-Cisco acquisition.
- Users express concern over **expensive renewal costs** and delayed support timelines post-Cisco acquisition impacting overall value.
- Users experience delays due to a **inefficient alert system** following Cisco's acquisition, impacting overall response times.
- Users express frustration with **poor customer support** , citing slow response times and unresolved product issues post-acquisition.
- Users express concerns about **high renewal costs** and extended timelines for product enhancements post-Cisco acquisition.

#### What Are Recent G2 Reviews of Splunk AppDynamics?

**["AppDynamics - A powerful analytics tool for business transactions and monitoring"](https://www.g2.com/survey_responses/splunk-appdynamics-review-9780843)**

**Rating:** 4.5/5.0 stars

_— Brajesh S._

[Read full review](https://www.g2.com/survey_responses/splunk-appdynamics-review-9780843)

**["Silver Bullet for Enterprise Applications Performance Monitoring"](https://www.g2.com/survey_responses/splunk-appdynamics-review-8379799)**

**Rating:** 5.0/5.0 stars

_— RaviShankar S._

[Read full review](https://www.g2.com/survey_responses/splunk-appdynamics-review-8379799)

#### What Are G2 Users Discussing About Splunk AppDynamics?

- [What is AppDynamics used for?](https://www.g2.com/discussions/what-is-appdynamics-used-for) - 1 comment

### [CrowdStrike Falcon Endpoint Protection Platform](https://www.g2.com/products/crowdstrike-falcon-endpoint-protection-platform/reviews)

Organizations today face a serious challenge: managing numerous security vendors and tools while confronting an ever-evolving threat landscape. Sophisticated adversaries are becoming smarter, faster, and more evasive, launching complex attacks that can strike in minutes or even seconds. Traditional security approaches struggle to keep pace, leaving businesses vulnerable. The CrowdStrike Falcon Platform addresses this by offering a unified, cloud-native solution. It consolidates previously siloed security solutions and incorporates third-party data into a single platform with one efficient and resource-conscious agent, leveraging advanced AI and real-time threat intelligence. This approach simplifies security operations, speeds analyst decision making, and enhances protection to stop the breach, allowing organizations to reduce risk with less complexity and lower costs. CrowdStrike's Falcon Platform includes: - Endpoint Security: Secure the endpoint, stop the breach - Identify Protection: Identity is the front line, defend it - Next-Gen SIEM: The future of SIEM, today - Data Protection: Real-time data protection from endpoint to cloud - Exposure Management: Understand risk to stop breaches - Charlotte AI: Powering the next evolution of the SOC

**Average Rating:** 4.6/5.0

**Total Reviews:** 416

#### How Do G2 Users Rate CrowdStrike Falcon Endpoint Protection Platform?

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.9/10)
- **ServiceNow Integration:** 8.9/10 (Category avg: 8.8/10)
- **Ease of Setup:** 9.1/10 (Category avg: 8.7/10)
- **Value:** 9.1/10 (Category avg: 8.8/10)

#### Who Is the Company Behind CrowdStrike Falcon Endpoint Protection Platform?

- **Seller:** [CrowdStrike](https://www.g2.com/sellers/crowdstrike)
- **Company Website:** www.crowdstrike.com
- **Year Founded:** 2011
- **HQ Location:** Sunnyvale, CA
- **Twitter:** @CrowdStrike  
110,809 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f13dce0bc1628ccb762ed9d5acb4e0f0998a717639b903c3d3a271ef1da6ad7b&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2497653%2F&secure%5Burl_type%5D=linkedin_company_website)  
11,343 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Security Analyst, Cyber Security Analyst
- **Top Industries:** Information Technology and Services, Computer & Network Security
- **Company Size:** 43% Large, 42% Medium

#### What Do G2 Reviewers Say About CrowdStrike Falcon Endpoint Protection Platform?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **lightweight performance and powerful threat detection** of CrowdStrike Falcon, enhancing operational efficiency and security.
- Users value the **effective threat detection** of CrowdStrike Falcon, ensuring robust security without compromising system performance.
- Users appreciate the **ease of use** of CrowdStrike Falcon, benefiting from a lightweight and efficient security solution.
- Users appreciate the **advanced real-time threat protection** of CrowdStrike Falcon, enhancing security with minimal system impact.
- Users appreciate the **strong threat detection** of CrowdStrike Falcon, effectively catching both known and unknown threats seamlessly.

##### Cons

- Users find the **cost of CrowdStrike Falcon** to be high, especially for smaller teams needing advanced features.
- Users face **initial complexity and a steep learning curve** with CrowdStrike Falcon, making it challenging for non-technical personnel.
- Users find the **initial learning curve** of CrowdStrike challenging, especially transitioning from other systems like Splunk.
- Users find the **high cost and limited features** frustrating, particularly for smaller teams needing advanced capabilities.
- Users express concern over **pricing issues** , especially for smaller organizations needing advanced features with additional licensing costs.

#### What Are Recent G2 Reviews of CrowdStrike Falcon Endpoint Protection Platform?

**["Crowdstrike Falcon: Proactive Security, Steep Learning Curve"](https://www.g2.com/survey_responses/crowdstrike-falcon-endpoint-protection-platform-review-12958852)**

**Rating:** 5.0/5.0 stars

_— Ansh B._

[Read full review](https://www.g2.com/survey_responses/crowdstrike-falcon-endpoint-protection-platform-review-12958852)

**["Lightweight Deployment, Powerful Incident Response Visibility"](https://www.g2.com/survey_responses/crowdstrike-falcon-endpoint-protection-platform-review-12952621)**

**Rating:** 5.0/5.0 stars

_— Anup A._

[Read full review](https://www.g2.com/survey_responses/crowdstrike-falcon-endpoint-protection-platform-review-12952621)

#### What Are G2 Users Discussing About CrowdStrike Falcon Endpoint Protection Platform?

- [How does Falcon prevent work?](https://www.g2.com/discussions/how-does-falcon-prevent-work) - 1 comment
- [Does CrowdStrike offer MFA?](https://www.g2.com/discussions/does-crowdstrike-offer-mfa) - 1 comment
- [What is OverWatch in CrowdStrike?](https://www.g2.com/discussions/what-is-overwatch-in-crowdstrike) - 1 comment
- [How much does CrowdStrike Falcon X cost?](https://www.g2.com/discussions/how-much-does-crowdstrike-falcon-x-cost)
- [What is MDR detection?](https://www.g2.com/discussions/what-is-mdr-detection)

### [timeSheets](https://www.g2.com/products/timesheets/reviews)

TimeSheets is a comprehensive application designed to streamline time tracking and management within the ServiceNow platform. It enables organizations to efficiently monitor employee work hours, project timelines, and resource allocation, ensuring accurate record-keeping and enhanced productivity. Key Features and Functionality: - Automated Time Tracking: Facilitates seamless recording of work hours, reducing manual entry errors and saving time. - Project Management Integration: Allows for the association of time entries with specific projects, providing clear insights into project progress and resource utilization. - Customizable Approval Workflows: Supports tailored approval processes to align with organizational policies and ensure compliance. - Real-Time Reporting and Analytics: Offers comprehensive reports and dashboards for informed decision-making and performance evaluation. - User-Friendly Interface: Provides an intuitive design for easy navigation and quick adoption by users. Primary Value and Problem Solved: TimeSheets addresses the challenges of manual time tracking by automating the process, thereby reducing errors and administrative overhead. It enhances visibility into workforce activities and project statuses, enabling managers to make data-driven decisions. By integrating seamlessly with the ServiceNow ecosystem, TimeSheets ensures a cohesive experience, improving operational efficiency and compliance with organizational standards.

**Average Rating:** 4.3/5.0

**Total Reviews:** 27

#### How Do G2 Users Rate timeSheets?

- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 8.9/10)
- **ServiceNow Integration:** 8.6/10 (Category avg: 8.8/10)
- **Ease of Setup:** 8.8/10 (Category avg: 8.7/10)
- **Value:** 8.5/10 (Category avg: 8.8/10)

#### Who Is the Company Behind timeSheets?

- **Seller:** [Abhra](https://www.g2.com/sellers/abhra)
- **HQ Location:** Manchester, US
- **Twitter:** @abhraInc  
412 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=59eeb5ec803ea65be425cb142a0be6744e514ea26f372d6bd9dce63fa70420db&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F4791402&secure%5Burl_type%5D=linkedin_company_website)  
57 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 59% Medium, 30% Small

#### What Do G2 Reviewers Say About timeSheets?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of timeSheets, enabling effortless tracking of hours and tasks with an intuitive interface.
- Users find that timeSheets significantly enhances **productivity improvement** by accurately tracking employee hours and activities.
- Users love the **automation of work hour tracking** in TimeSheets, providing accuracy and simplifying payroll processes.
- Users appreciate the **effective project tracking** of timeSheets, making task management and approvals hassle-free.
- Users value the **user-friendly interface** of timeSheets, simplifying time tracking and enhancing productivity monitoring.

##### Cons

- Users find a **lack of customization** in timeSheets, wishing for ready-made templates to ease report creation.
- Users find **integration issues** with timeSheets that lead to complexities and manual data entry challenges.
- Users find the **initial complexity** of timeSheets challenging, impacting ease of use and implementation.
- Users desire more **flexible customization** options in timeSheets to better meet their diverse industry needs.
- Users find the **limited features** frustrating, particularly lacking sorting options for effective reporting on timesheets.

#### What Are Recent G2 Reviews of timeSheets?

**["A software that will optimize time management in your business"](https://www.g2.com/survey_responses/timesheets-review-11373569)**

**Rating:** 4.5/5.0 stars

_— Kriti K._

[Read full review](https://www.g2.com/survey_responses/timesheets-review-11373569)

**["A simple tool for time management in a business"](https://www.g2.com/survey_responses/timesheets-review-11345637)**

**Rating:** 4.5/5.0 stars

_— Shruti S._

[Read full review](https://www.g2.com/survey_responses/timesheets-review-11345637)

#### What Are G2 Users Discussing About timeSheets?

- [What is timeSheets used for?](https://www.g2.com/discussions/what-is-timesheets-used-for)

- ‹ Prev‹ Prev
- 1
- [2](/categories/servicenow-store-apps?open_modal_url=%2Fproducts%2Fhelp-full%2Fwishlists%3Fhost_path%3D%252Fcategories%252Fservicenow-store-apps%26source%3Dcategory&order=popular&page=2#product-list)
- [3](/categories/servicenow-store-apps?open_modal_url=%2Fproducts%2Fhelp-full%2Fwishlists%3Fhost_path%3D%252Fcategories%252Fservicenow-store-apps%26source%3Dcategory&order=popular&page=3#product-list)
- [4](/categories/servicenow-store-apps?open_modal_url=%2Fproducts%2Fhelp-full%2Fwishlists%3Fhost_path%3D%252Fcategories%252Fservicenow-store-apps%26source%3Dcategory&order=popular&page=4#product-list)
- [5](/categories/servicenow-store-apps?open_modal_url=%2Fproducts%2Fhelp-full%2Fwishlists%3Fhost_path%3D%252Fcategories%252Fservicenow-store-apps%26source%3Dcategory&order=popular&page=5#product-list)
- …
- [27](/categories/servicenow-store-apps?open_modal_url=%2Fproducts%2Fhelp-full%2Fwishlists%3Fhost_path%3D%252Fcategories%252Fservicenow-store-apps%26source%3Dcategory&order=popular&page=27#product-list)
- [28](/categories/servicenow-store-apps?open_modal_url=%2Fproducts%2Fhelp-full%2Fwishlists%3Fhost_path%3D%252Fcategories%252Fservicenow-store-apps%26source%3Dcategory&order=popular&page=28#product-list)
- [Next ›Next ›](/categories/servicenow-store-apps?open_modal_url=%2Fproducts%2Fhelp-full%2Fwishlists%3Fhost_path%3D%252Fcategories%252Fservicenow-store-apps%26source%3Dcategory&order=popular&page=2#product-list)

Spotlight Categories

[Identity Verification Software](https://www.g2.com/categories/identity-verification)

[E-Commerce Platforms](https://www.g2.com/categories/e-commerce-platforms)

[Voice Recognition Software](https://www.g2.com/categories/voice-recognition)

[Expense Management Software](https://www.g2.com/categories/expense-management)

[Product Analytics Software](https://www.g2.com/categories/product-analytics)

Similar Categories

- [ADP Marketplace Apps](/categories/adp-marketplace-apps)
- [Autodesk Construction Cloud Integration Partners](/categories/autodesk-construction-cloud-integration-partners)
- [AWS Marketplace](/categories/aws-marketplace)
- [Genesys AppFoundry Marketplace](/categories/genesys-appfoundry-marketplace)
- [Google Workspace Academic](/categories/google-workspace-academic)

- [Google Workspace Administration](/categories/google-workspace-administration)
- [Google Workspace Business Tools](/categories/google-workspace-business-tools)
- [Google Workspace Communication Tools](/categories/google-workspace-communication-tools)
- [Google Workspace Creative Tools](/categories/google-workspace-creative-tools)
- [Google Workspace Development Tools](/categories/google-workspace-development-tools)

- [Google Workspace Education](/categories/google-workspace-education)
- [Google Workspace ERP](/categories/google-workspace-erp)
- [Google Workspace for Finance](/categories/google-workspace-for-finance)
- [Google Workspace for HR](/categories/google-workspace-for-hr)
- [Google Workspace for Marketing](/categories/google-workspace-for-marketing)

[Browse ServiceNow Store Apps Themes](/categories/servicenow-store-apps/themes)

 ![Neeraja Prakash](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Neeraja Prakash")
NP

Researched and written by [Neeraja Prakash](https://research.g2.com/insights/author/neeraja-prakash)

Updated June 16, 2025

The ServiceNow Store apps category includes a diverse range of applications designed to extend the functionality of the ServiceNow platform. These apps cater to various industries and business needs, offering solutions that enhance compliance, streamline IT operations, improve customer service, and optimize asset management. By integrating seamlessly with ServiceNow, these applications provide specialized features such as automated regulatory updates, network security change management, system health monitoring, and privileged access control. They enable organizations to address specific challenges, improve operational efficiency, and ensure compliance with industry standards.

To qualify for inclusion in the ServiceNow Store Apps category, a product must:

- Have features and use cases that do not fit into existing marketplace apps categories
- Integrate seamlessly with the ServiceNow platform to enhance its core functionalities

Show More