Clear portal, great support and quick turnaround Review collected by and hosted on G2.com.

Nothing to report that is missing from the service Review collected by and hosted on G2.com.

The process was very user-friendly and issues were taken care of quickly. I was a little nervous with the process but the sample was easy to use and the actual migration coudn't have been easier! Review collected by and hosted on G2.com.

Everything was great, I was very happy with the entire process. Review collected by and hosted on G2.com.

The amount of time it saved me, in the event I would have had to transition the data manually! Review collected by and hosted on G2.com.

Not being able to know the exact time estimates or progress during the "read" stage. Review collected by and hosted on G2.com.

Very easy to use with very quick assistance via online chat and phone. Review collected by and hosted on G2.com.

Without asking for assistance it used the early tickets for the Demo run, but a quick chat session and I was able to choose the records for testing. Review collected by and hosted on G2.com.

Quick and easy responses from the support team. Review collected by and hosted on G2.com.

Nothing comes to mind as the process was straightforward. Review collected by and hosted on G2.com.

Great support while planning the migration and especially on the actual day.

For the product, it is easy to use and well documented.

Their team already answered the majority of our questions in KB articles.

The demo helped ease any concerns and gave us the confidence to go ahead.

As for the price, I think it speaks for itself.

It was an excellent value for the product itself and the support we received. Review collected by and hosted on G2.com.

We don't have any complaints to mention here.

The only problems that we ran into were on our side and no fault of Help Desk Migration. Review collected by and hosted on G2.com.

The service! We were frantically looking for a tool that could help us migrate engagement data from Zoho Desk and the team at Help Desk Migration took us through the process quickly and efficiently. Review collected by and hosted on G2.com.

Nothing - their tool does what it says and they have a great support team if you run into issues. Review collected by and hosted on G2.com.

The interface was very intuitive, and the overall migration was smooth and seamless. The support provided by the product team was highly professional and very proactive. The Jira -> Zendesk field mapping did a great job of making sure nothing got missed. Review collected by and hosted on G2.com.

Honestly, not anything worth mentioning. Review collected by and hosted on G2.com.

Help Desk Migration Services is an really easy tool to get started with and use. They have a free trial to test and verify it before you select to proceed with all tickets and KB! Easy onboarding and configuration of the migrations you want to do. And if you are missing some filter the support gladly helped.

And the support was fantastic. Fast reply and really helpful to make the migration painless.

We migrated from Zendesk to Groove and a task we initially thought would be hard, took just a few minutes to resolve. I really recommend using Help Desk Migration Services. We will guaranteed return back if we ever change system again. Review collected by and hosted on G2.com.

Really nothing to complain on or dislike. The UI is easy and straight forward. And the support is great that resolved all my questions and concerns immediately. Migration made as easy and simple as it always should be. Review collected by and hosted on G2.com.

Very good communication, care to get the right understanding of the need, prompt answers to all requests, very good customization. All these led to an excellent result of the migration. Review collected by and hosted on G2.com.

I have nothing to mention here.

All went well! Review collected by and hosted on G2.com.