1. [Home](https://www.g2.com/) 2. ... 3. [ETL Tools](https://www.g2.com/categories/etl-tools) 4. [Help Desk Migration Services Discussions](https://www.g2.com/products/help-desk-migration-services/discuss) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_f2f8d81cc637ab143742b2573c1496b7/help-desk-migration-services.png "Product Avatar Image") ![Reward for good Help Desk Migration Services reviews](https://images.g2crowd.com/uploads/report_medal_translation/image/39196/medal.svg "Reward for good Help Desk Migration Services reviews") ](/products/help-desk-migration-services/reviews) [ Help Desk Migration Services ](/products/help-desk-migration-services/reviews) (185)4.9/5 Help Desk Migration by Relokia is a cloud-based, one-click data migration solution that enables secure and fast transfer of customer support data between help desk, ITSM, and knowledge base platforms. The platform supports 100+ integrations, allowing teams to migrate data between systems using a no-code Migration Wizard — without manual exports, scripts, or downtime. Key Features - Data Integrity & Historical Accuracy Help Desk Migration preserves 100% of your historical support data, including tickets and incidents, conversations, users, organizations, agents, knowledge base articles, structures, statuses, priorities, and relationships between records. All data is migrated in a consistent and auditable way, ensuring nothing is lost or altered during the transfer. - Automated Migration Wizard The intuitive Migration Wizard enables fast and accurate data transfer to platforms such as: - Zendesk - Jira Service Management - Jira Customer Service Management - Freshdesk - Freshservice - ServiceNow - Salesforce Service Cloud - HubSpot Service Hub and 100+ other platforms The entire process is automated and requires no engineering resources. - Intuitive Data Mapping Help Desk Migration allows users to map fields between the source and target platforms with full control. You can align default and custom fields, statuses, priorities, users, and other entities to match your existing workflows and reporting structure. - Enterprise-Grade Security Help Desk Migration is built for enterprise use and follows GDPR-, HIPAA-, and SOC-aligned practices. The platform operates using secure API connections and works in close partnership with major help desk vendors to ensure compliance, reliability, and data protection. - Free Demo Migration Run a free Demo Migration to validate results before committing to a full migration. The automated tool transfers up to 20 tickets or incidents from the source to the target platform, allowing you to verify data accuracy, structure, and mappings with zero risk. - Fast Data Transfer Migration speed ranges from a few minutes to several hours, depending on record volume and API rate limits of the target platform. Even large-scale migrations are optimized to complete as quickly and safely as possible. - Zero Downtime with Delta Migration Help Desk Migration supports Delta Migration, enabling teams to migrate newly created or updated records after the initial full migration—without stopping live support operations. Delta Migration captures all changes that occurred during or after the main migration and syncs them to the target system. This ensures: - No ticket freezes - No missed updates - No disruption to agents or customers As a result, teams can switch platforms seamlessly while maintaining continuous support and full data consistency. Show More * * * ### 93.0 Nps Score Already have Help Desk Migration Services? ### All Help Desk Migration Services Discussions Search Most CommentedMost HelpfulCommon QuestionsNewest All DiscussionsDiscussions with CommentsCommon QuestionsDiscussions without Comments FilterFilter Filter byExpand/Collapse Sort by Most Commented Most Helpful Common Questions Newest Filter by All Discussions Discussions with Comments Common Questions Discussions without Comments ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • about 3 years ago More Options - [ # What is Help Desk Migration Services used for? ](/discussions/what-is-help-desk-migration-services-used-for) What is Help Desk Migration Services used for? [ Cloud Migration Software ](https://www.g2.com/tags/cloud-migration-software) * * * (true)\<0\>0\>Upvotes (false) * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Help+Desk+Migration+Services+questions+and+get+answers+from+expert+users+in+our+Help+Desk+Migration+Services+Discussions+section.&title=Help+Desk+Migration+Services+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fhelp-desk-migration-services%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Help+Desk+Migration+Services+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fhelp-desk-migration-services%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fhelp-desk-migration-services%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Help+Desk+Migration+Services+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fhelp-desk-migration-services%2Fdiscuss%0aAsk+Help+Desk+Migration+Services+questions+and+get+answers+from+expert+users+in+our+Help+Desk+Migration+Services+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Help+Desk+Migration+Services+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fhelp-desk-migration-services%2Fdiscuss%0aAsk+Help+Desk+Migration+Services+questions+and+get+answers+from+expert+users+in+our+Help+Desk+Migration+Services+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") OK Loading... [Olya K.](https://www.g2.com/users/1a34ae31-aaf6-4b9a-9b84-fb25d0e94485 "Olya K.") • over 6 years ago More Options - [ # Is it possible to customize the data migration? ](/discussions/25094-is-it-possible-to-customize-the-data-migration) I'm wondering if you provide the opportunity to set custom requirements for data migration, or it's only possible to perform an automated process with standard configurations. [ Cloud Migration Software ](https://www.g2.com/tags/cloud-migration-software) * * * (true)\<0\>0\>Upvotes (false) * * * 2 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Help+Desk+Migration+Services+questions+and+get+answers+from+expert+users+in+our+Help+Desk+Migration+Services+Discussions+section.&title=Help+Desk+Migration+Services+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fhelp-desk-migration-services%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Help+Desk+Migration+Services+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fhelp-desk-migration-services%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fhelp-desk-migration-services%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Help+Desk+Migration+Services+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fhelp-desk-migration-services%2Fdiscuss%0aAsk+Help+Desk+Migration+Services+questions+and+get+answers+from+expert+users+in+our+Help+Desk+Migration+Services+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Help+Desk+Migration+Services+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fhelp-desk-migration-services%2Fdiscuss%0aAsk+Help+Desk+Migration+Services+questions+and+get+answers+from+expert+users+in+our+Help+Desk+Migration+Services+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") OK Loading... [Olya K.](https://www.g2.com/users/1a34ae31-aaf6-4b9a-9b84-fb25d0e94485 "Olya K.") • over 6 years ago More Options - [ # How does your migration tool work? ](/discussions/24869-how-does-your-migration-tool-work) Can you please describe the full process, so that our team knows what to expect? [ Data migration ](https://www.g2.com/tags/data-migration)[ help desk ](https://www.g2.com/tags/help-desk)[ Cloud Migration Software ](https://www.g2.com/tags/cloud-migration-software) * * * (true)\<0\>0\>Upvotes (false) * * * 2 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Help+Desk+Migration+Services+questions+and+get+answers+from+expert+users+in+our+Help+Desk+Migration+Services+Discussions+section.&title=Help+Desk+Migration+Services+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fhelp-desk-migration-services%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Help+Desk+Migration+Services+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fhelp-desk-migration-services%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fhelp-desk-migration-services%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Help+Desk+Migration+Services+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fhelp-desk-migration-services%2Fdiscuss%0aAsk+Help+Desk+Migration+Services+questions+and+get+answers+from+expert+users+in+our+Help+Desk+Migration+Services+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Help+Desk+Migration+Services+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fhelp-desk-migration-services%2Fdiscuss%0aAsk+Help+Desk+Migration+Services+questions+and+get+answers+from+expert+users+in+our+Help+Desk+Migration+Services+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Dmytro (Dima) L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dmytro (Dima) L.") DL Loading... [Dmytro (Dima) L.](https://www.g2.com/users/7dfb6b3a-082a-43b8-9453-6e02e8237f6d "Dmytro (Dima) L.") • over 6 years ago Pain-killer solutions for data migration headaches (he/him/his) Pain-killer solutions for data migration headaches (he/him/his) More Options - [ # Do you support migration from Desk.com to Zendesk? ](/discussions/24591-do-you-support-migration-from-desk-com-to-zendesk) We are looking for the migration tool to transfer our cases from Desk.com to Zendesk. [ desk.com ](https://www.g2.com/tags/desk-com)[ migration ](https://www.g2.com/tags/migration)[ Cloud Migration Software ](https://www.g2.com/tags/cloud-migration-software)[ zendesk ](https://www.g2.com/tags/zendesk) * * * (true)\<0\>0\>Upvotes (false) * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Help+Desk+Migration+Services+questions+and+get+answers+from+expert+users+in+our+Help+Desk+Migration+Services+Discussions+section.&title=Help+Desk+Migration+Services+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fhelp-desk-migration-services%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Help+Desk+Migration+Services+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fhelp-desk-migration-services%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fhelp-desk-migration-services%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Help+Desk+Migration+Services+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fhelp-desk-migration-services%2Fdiscuss%0aAsk+Help+Desk+Migration+Services+questions+and+get+answers+from+expert+users+in+our+Help+Desk+Migration+Services+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Help+Desk+Migration+Services+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fhelp-desk-migration-services%2Fdiscuss%0aAsk+Help+Desk+Migration+Services+questions+and+get+answers+from+expert+users+in+our+Help+Desk+Migration+Services+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ## Start a New Software Discussion Have a software question? Get answers from real users and experts [Start A Discussion](/products/help-desk-migration-services/discussions/new) * * * ![Product Avatar Image](https://images.g2crowd.com/uploads/product/hd_favicon/1549646791/help-desk-migration-services.svg "Product Avatar Image") ### Have you used Help Desk Migration Services before? Answer a few questions to help the Help Desk Migration Services community [ Yes ](javascript:void(0))[ Yes ](https://www.g2.com/login?context=product_review&return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fhelp-desk-migration-services%2Fdiscuss%3Fsmall_ask%3Dhelp-desk-migration-services) No ## Top Contributors in Help Desk Migration Services 1 SR Loading... ### [Steve R.](https://www.g2.com/users/09dd610f-8e81-4dab-9747-c9a3ea692227 "Steve R.") Marketing manager 3 pts