TechnoRishi Help Desk System gives you a bird’s eye view of the entire ticketing system setup in your facility. The help desk can also function as a huge knowledge base of your entire facility. With TR help desk ticketing system businesses can optimize their customer service and support departments. Your agents work smarter and as a result, deliver more in less time. Some of the Features of TechnoRishi Help Desk Management System are Given Below - : 1- Ticketing Creation & Allocation 2- SLA Management 3- Parent & Child Ticketing 4- Service Desk 5- Track and Measure your Support 6- Escalation Notification 7- Automation 8- Collaboration