---
title: Help.com Reviews
meta_title: 'Help.com Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Help.com works for a business like yours.
aggregate_rating:
  rating_value: 4.4
  review_count: 5
  scale: '5'
date_modified: '2026-08-09'
parent_category:
  name: Web Hosting
  url: https://www.g2.com/categories/web-hosting
---


# Help.com Reviews
**Vendor:** Help.com  
**Category:** [Shared Hosting Platforms](https://www.g2.com/categories/shared-hosting)  
**Average Rating:** 4.4/5.0  
**Total Reviews:** 5
## About Help.com
Help.com makes live chat software designed for growing companies.




## Help.com Reviews
  ### 1. Help.com easy chat for clients and candidate to resolve issues

**Rating:** 3.0/5.0 stars

**Reviewed by:** pistea e. | I love this platform, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 03, 2019

**What do you like best about Help.com?**

i like the fast and easy response time that would had otherwise been to slow on emails,and the more options that it posses for greater communication

**What do you dislike about Help.com?**

the thumbs up and down system is not helpfull

**Recommendations to others considering Help.com:**

A Good alternative,simple and efficient

**What problems is Help.com solving and how is that benefiting you?**

my company uses help.com to quickly solve issues with candidates that would had otherwise taken to long


## Help.com Discussions
  - [What is Help.com Chat used for?](https://www.g2.com/discussions/what-is-help-com-chat-used-for)

- [View Help.com pricing details and edition comparison](https://www.g2.com/products/help-com/reviews?filters%5Bnps_score%5D%5B%5D=3&section=pricing&secure%5Bexpires_at%5D=2026-08-10+17%3A43%3A16+-0500&secure%5Bsession_id%5D=17bc03d6-3748-41b9-9f65-4b620e51815b&secure%5Btoken%5D=aa50fec67cc1788118a33355587cfdcfffd6f903416e4c8001a8f7ea368302a7&format=llm_user)

## Help.com Features
**Support**
- Technical Support
- Multiple Website Hosting
- Bandwidth Support
- Knowledge Base Support

**Free Resources**
- Free Website Builder
- Free Domain Name
- Free Migration

## Top Help.com Alternatives
  - [WordPress.com](https://www.g2.com/products/wordpress-com/reviews) - 4.4/5.0 (2,680 reviews)
  - [Hostinger](https://www.g2.com/products/hostinger/reviews) - 4.4/5.0 (813 reviews)
  - [ScalaHosting](https://www.g2.com/products/scalahosting/reviews) - 4.8/5.0 (536 reviews)