--- title: Help.com Reviews meta\_title: 'Help.com Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter reviews by the users' company size, role or industry to find out how Help.com works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 5 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Web Hosting url: https://www.g2.com/categories/web-hosting --- # Help.com Reviews & Product Details Help.com makes live chat software designed for growing companies. * * * Seller [Help.com](https://www.g2.com/sellers/help-com) Discussions [Help.com Community](https://www.g2.com/products/help-com/discuss) Overview by Chris Woodard (Growth Lead at Help.com) Show More ## Pricing Pricing provided by Help.com. ### Standard $40 per month ### Enterprise Contact [ View More Pricing Information ](https://www.g2.com/products/help-com/pricing) ## Top-Rated Alternatives [ ![WordPress.com](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "WordPress.com") WordPress.com 4.4/5(2,716) ](https://www.g2.com/products/wordpress-com/reviews) [ ![Hostinger](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hostinger") Hostinger 4.4/5(831) ](https://www.g2.com/products/hostinger/reviews) [ ![ScalaHosting](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ScalaHosting") ScalaHosting 4.8/5(540) ](https://www.g2.com/products/scalahosting/reviews) [ View All Alternatives ](https://www.g2.com/products/help-com/competitors/alternatives) ## User Insights Average based on 5 real user reviews. [Log in to unlock pricing and user insights](/login) PE pistea e. I love this platform Mid-Market (51-1000 emp.) 6/3/2019 "Help.com easy chat for clients and candidate to resolve issues" 3/5 What do you like best about Help.com? i like the fast and easy response time that would had otherwise been to slow on emails,and the more options that it posses for greater communication Review collected by and hosted on G2.com. What do you dislike about Help.com? the thumbs up and down system is not helpfull Review collected by and hosted on G2.com. Recommendations to others considering Help.com: A Good alternative,simple and efficient Review collected by and hosted on G2.com. What problems is Help.com solving and how is that benefiting you? my company uses help.com to quickly solve issues with candidates that would had otherwise taken to long Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ## Questions about Help.com? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Help.com ](https://www.g2.com/products/help-com/discussions/new) GU Guest User What is Help.com Chat used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-help-com-chat-used-for) [ View all Discussions ](https://www.g2.com/products/help-com/discuss) ## Pricing Options Pricing provided by Help.com. ### Standard $40 per month ### Enterprise Contact [ View More Pricing Information ](https://www.g2.com/products/help-com/pricing) ##### Categories on G2 [Shared Hosting](https://www.g2.com/categories/shared-hosting) ##### Explore More [Which RIM solutions prevent regulatory violations through proactive requirement tracking in regulated industries where data accuracy is critical?](https://www.g2.com/discussions/which-rim-solutions-prevent-regulatory-violations-through-proactive-requirement-tracking-in-regulated-industries-where-data-accuracy-is-critical%20)[Rockbot vs Atmosphere TV vs Spectrio for a multi-location business evaluating business entertainment platforms: which is worth deploying across 10 or more sites without constant content management overhead?](https://www.g2.com/discussions/rockbot-vs-atmosphere-tv-vs-spectrio-for-a-multi-location-business-evaluating-business-entertainment-platforms-which-is-worth-deploying-across-10-or-more-sites-without-constant-content-management-overhead)[Best conversation intelligence software](https://www.g2.com/discussions/what-s-the-best-conversation-intelligence-software) [What are the top endpoint security services that provide actionable intelligence about threat actors without generating alert fatigue?](https://www.g2.com/discussions/what-are-the-top-endpoint-security-services-that-provide-actionable-intelligence-about-threat-actors-without-generating-alert-fatigue%20)[Which payment analytics platforms are best for teams that need to track transaction trends across multiple payment gateways from a single dashboard?](https://www.g2.com/discussions/which-payment-analytics-platforms-are-best-for-teams-that-need-to-track-transaction-trends-across-multiple-payment-gateways-from-a-single-dashboard)[Best sales team training solutions for cloud services](https://www.g2.com/discussions/best-sales-team-training-solutions-for-cloud-services) [Show MoreShow Less](javascript:void(0);)