--- title: Help.com Reviews meta\_title: 'Help.com Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter reviews by the users' company size, role or industry to find out how Help.com works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 5 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Web Hosting url: https://www.g2.com/categories/web-hosting --- # Help.com Reviews & Product Details Help.com makes live chat software designed for growing companies. * * * Seller [Help.com](https://www.g2.com/sellers/help-com) Discussions [Help.com Community](https://www.g2.com/products/help-com/discuss) Overview by Chris Woodard (Growth Lead at Help.com) Show More ## Pricing Pricing provided by Help.com. ### Standard $40 per month ### Enterprise Contact [ View More Pricing Information ](https://www.g2.com/products/help-com/pricing) ## Top-Rated Alternatives [ ![WordPress.com](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "WordPress.com") WordPress.com 4.4/5(2,716) ](https://www.g2.com/products/wordpress-com/reviews) [ ![Hostinger](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hostinger") Hostinger 4.4/5(831) ](https://www.g2.com/products/hostinger/reviews) [ ![ScalaHosting](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ScalaHosting") ScalaHosting 4.8/5(540) ](https://www.g2.com/products/scalahosting/reviews) [ View All Alternatives ](https://www.g2.com/products/help-com/competitors/alternatives) ## User Insights Average based on 5 real user reviews. [Log in to unlock pricing and user insights](/login) PE pistea e. I love this platform Mid-Market (51-1000 emp.) 6/3/2019 "Help.com easy chat for clients and candidate to resolve issues" 3/5 What do you like best about Help.com? i like the fast and easy response time that would had otherwise been to slow on emails,and the more options that it posses for greater communication Review collected by and hosted on G2.com. What do you dislike about Help.com? the thumbs up and down system is not helpfull Review collected by and hosted on G2.com. Recommendations to others considering Help.com: A Good alternative,simple and efficient Review collected by and hosted on G2.com. What problems is Help.com solving and how is that benefiting you? my company uses help.com to quickly solve issues with candidates that would had otherwise taken to long Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ## Questions about Help.com? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Help.com ](https://www.g2.com/products/help-com/discussions/new) GU Guest User What is Help.com Chat used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-help-com-chat-used-for) [ View all Discussions ](https://www.g2.com/products/help-com/discuss) ## Pricing Options Pricing provided by Help.com. ### Standard $40 per month ### Enterprise Contact [ View More Pricing Information ](https://www.g2.com/products/help-com/pricing) ##### Categories on G2 [Shared Hosting](https://www.g2.com/categories/shared-hosting) ##### Explore More [Is SciNote worth committing to long-term as a scientific data management system for pharmaceutical research teams, given the regulatory requirements involved?](https://www.g2.com/discussions/is-scinote-worth-committing-to-long-term-as-a-scientific-data-management-system-for-pharmaceutical-research-teams-given-the-regulatory-requirements-involved%20)[Best tools for real-time email engagement alerts](https://www.g2.com/discussions/what-are-the-best-tools-for-real-time-email-engagement-alerts)[What are the highest rated property restoration software platforms for managing disaster recovery and damage restoration projects?](https://www.g2.com/discussions/what-are-the-highest-rated-property-restoration-software-platforms-for-managing-disaster-recovery-and-damage-restoration-projects) [Best CRM Software I Found After Testing 30+ CRMs](https://www.g2.com/articles/best-crm-software)[Which application portfolio management software integrates best with ServiceNow and CMDB so enterprise architects are not maintaining two separate systems of record?](https://www.g2.com/discussions/which-application-portfolio-management-software-integrates-best-with-servicenow-and-cmdb-so-enterprise-architects-are-not-maintaining-two-separate-systems-of-record)[What platform provides analytics on visitor traffic patterns?](https://www.g2.com/discussions/what-platform-provides-analytics-on-visitor-traffic-patterns) [Show MoreShow Less](javascript:void(0);)