# Dropbox Sign (formerly HelloSign) Reviews
**Vendor:** Dropbox  
**Category:** [E-Signature Software](https://www.g2.com/categories/e-signature)  
**Average Rating:** 4.7/5.0  
**Total Reviews:** 2,271
## About Dropbox Sign (formerly HelloSign)
Dropbox Sign (formerly HelloSign) is the intuitive way to sign and request signatures securely online. Add legally valid signatures to any agreement—from new-hire offer letters to loans to sales contracts to NDAs. An award-winning user interface, robust admin controls, document tracking, and enterprise-grade security that&#39;s more secure than pen and paper methods all come default out-of-the-box. Sign faster. Dropbox Sign helps businesses sign contracts 80% faster, on average, than traditional paper-based contracts that take on average 15 days to sign and return. Increase document completions. With features like tracking, automatic reminders, and mobile signing, Dropbox Sign has improved document completion rates by up to 96%. Send agreements fast. An award-winning, intuitive interface combined with features like templates and data validation means Dropbox is fast and easy for anyone to send agreements for signature. Work from the tools you love. Dropbox Sign integrates seamlessly with apps like Salesforce, Slack, Oracle, HubSpot CRM, Microsoft Word, so you can send documents for signature directly from your favorite tools. Automatically file and store agreements. Automatically save signed documents and find them anytime in your preferred cloud storage, whether that’s Google Drive, Dropbox, Evernote, Box, OneDrive, or SharePoint. Make every agreement court-admissible. Every Dropbox Sign agreement is affixed with a court-admissible audit trail, which protects all parties and reduces remediation costs and legal challenges. Keep everything secure. All of your documents are kept private using encryption both in transfer and at rest. Add deeper functionality. The Dropbox Sign API embeds robust eSignature functionality directly into your app, workflow, or website. Features like embedded signing, custom branding, and embedded templates create a truly seamless in-product signing experience. An exceptional developer experience and dedicated API support team means you get a secure, reliable, and feature-rich signature experience with an average implementation time that’s over 2x faster than the industry average.



## Dropbox Sign (formerly HelloSign) Pros & Cons
**What users like:**

- Users appreciate the **ease of use** of Dropbox Sign, enabling efficient document management without technical hassles. (9 reviews)
- Users value the **time-saving efficiency** of Dropbox Sign, streamlining document management and simplifying signing processes. (5 reviews)
- Users appreciate the **tracking features** of Dropbox Sign, which enhance clarity and organization in the signing process. (4 reviews)
- Users appreciate the **easy integration** of Dropbox Sign, enhancing their development work and streamlining document handling. (2 reviews)
- Users appreciate the **easy sharing** of documents with Dropbox Sign, enhancing collaboration in a secure environment. (2 reviews)
- Users value the **high security** of Dropbox Sign, which enables safe sharing of confidential information remotely. (2 reviews)
- Users find Dropbox Sign to be **affordable for small businesses** , making it an accessible choice for signing documents. (1 reviews)
- Users appreciate the **convenience** of Dropbox Sign, as it simplifies document signing for all clients, saving time. (1 reviews)
- Customer Support (1 reviews)
- Users appreciate the **easy document upload** in Dropbox Sign, enabling clients to sign contracts without assistance. (1 reviews)

**What users dislike:**

- Users struggle with **document management** in Dropbox Sign due to limited features and unclear retrieval processes. (4 reviews)
- Users experience **email delivery issues** , often finding signatures in spam, causing frustration and delays in the signing process. (2 reviews)
- Users find Dropbox Sign offers **limited customization** , especially for managing multiple documents and advanced document handling. (2 reviews)
- Users find **signature tracking cumbersome** due to unclear visibility and delays in notifications, complicating the follow-up process. (2 reviews)
- Users find it **difficult to track signatures** due to lack of clear overview, complicating follow-ups and progress tracking. (1 reviews)
- Users struggle with **insufficient tutorials** , finding it challenging to retrieve and update documents effectively. (1 reviews)
- Manual Adjustments (1 reviews)
- Users experience **poor email delivery** with Dropbox Sign, leading to frustration and reliance on alternative PDF solutions. (1 reviews)

## Dropbox Sign (formerly HelloSign) Reviews
  ### 1. Saves Time and Minimizes Contract Friction

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mark W. | Founder, Staffing and Recruiting, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 22, 2026

**What do you like best about Dropbox Sign (formerly HelloSign)?**

I use Dropbox Sign to send out contracts to clients for review and signature, which saves me a lot of time compared to traditional methods. It minimizes the friction between my company and the client, speeding up the contract signing process. I like being able to upload contracts and expedite them quickly. The feature that allows me to save my signature and input it on contracts is really useful, saving me the time of printing, signing, and re-uploading. I also appreciate being able to track whether a contract is opened, viewed, or signed, which helps me monitor multiple contracts and know which clients to follow up with. The setup process was really easy and straightforward, and I find it simple to upload documents and send them out for signature.

**What do you dislike about Dropbox Sign (formerly HelloSign)?**

If I was being really picky, it doesn't seem to remember my log on details. When I click remember me, I have to sign in manually each time.

**What problems is Dropbox Sign (formerly HelloSign) solving and how is that benefiting you?**

I use Dropbox Sign to send contracts quickly, saving my time. It minimizes client friction and tracks contract status, helping me see who to follow up with.

  ### 2. Fast, Great Value E-Signature Tool that's Easy to Use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nick T. | Co-Founder | Director | Frontman, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 30, 2026

**What do you like best about Dropbox Sign (formerly HelloSign)?**

Fast Control Panel - Documents can be sent quickly on the move. 

Set Signer Order - We ask clients to sign our agreements before we countersign

Cost - we compared HelloSign, and it came out the best value v. features

**What do you dislike about Dropbox Sign (formerly HelloSign)?**

Nothing - the software is great and has been the best we have used

**What problems is Dropbox Sign (formerly HelloSign) solving and how is that benefiting you?**

We used to review and sign client contracts in person with a wet signature when we first started; which became very honorous as we won clients all over the UK. 

As time has gone on we have introduced different products such as Statement of Works, Additional Services (Mid-Project) and a Project Sign-Off all of which we now use the e-signature platform for.

  ### 3. Efficient, User-Friendly eSignature Tool with Room for Improvement

**Rating:** 5.0/5.0 stars

**Reviewed by:** Shoaib S. | People and Culture Officer, Consulting, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 28, 2026

**What do you like best about Dropbox Sign (formerly HelloSign)?**

I've been using Dropbox Sign (formerly HelloSign) for around three to five years mainly for our signature needs, whether internal or client-facing documents. It's been a significant cost-saving measure, reducing the money we spend on printing. The platform is faster, simpler, and more convenient, and you don't have to be tech-savvy to use it. I really appreciate the ease of use, especially the drag-and-drop features for initials and text. Everything about it has been very efficient. I like that we're able to set queues on who gets to sign first and send signature requests in a predetermined sequence. One of the good features is the automatic reminders it sends if someone forgets to sign, and there's also the option to manually send reminders to wherever the sequence has stopped.

**What do you dislike about Dropbox Sign (formerly HelloSign)?**

I've been requesting the feature for adding colorful stamps and signatures. I believe that customer service mentioned it's due to legal issues, but it's something we always looked forward to but never saw implemented. Also, the API feature wasn't very cost-effective for our small company; it felt a bit pricey for our needs.

**What problems is Dropbox Sign (formerly HelloSign) solving and how is that benefiting you?**

Dropbox Sign is a cost-saving measure, cutting printing expenses. It's faster, simpler, and more convenient, even for non-tech-savvy users.

  ### 4. Excellent Product Quick & Easy To Use!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 07, 2026

**What do you like best about Dropbox Sign (formerly HelloSign)?**

Easy to upload documents from various platforms, drives, drag & drop or upload directly. Can have multiple signers on one doc, various editable fields. Send a message with the doc & cc yourself or someone else. Very quick & easy to get a document out.

**What do you dislike about Dropbox Sign (formerly HelloSign)?**

I struggled to have one doc that I could send to many, had to upload individually. Probably didnt use all the features available, maybe some 1:1 f2f/personal training when you firt sign up. ONLINE Manuals that you get referred to or docs do not cover individual experiences/user requirements.

**What problems is Dropbox Sign (formerly HelloSign) solving and how is that benefiting you?**

Getting docs out, signed, quickly and efficiently in an online world that are acceptable to all end users i.e financial institutions where a wet signature was always needed. Still is in some cases but 99.9% of users accept this form. Being able to get a signature on any doc anywhere in the world at anytime.

  ### 5. Facilitate Quick and Easy Signatures

**Rating:** 5.0/5.0 stars

**Reviewed by:** Norma I. | Operation Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 28, 2026

**What do you like best about Dropbox Sign (formerly HelloSign)?**

What I like about Dropbox Sign is its ease of use and organization. Additionally, its design is user-friendly, which I really appreciate. It is also faster, as everything is digital and there is no need to move to sign somewhere else. The price of Dropbox Sign is better compared to Docusign, and it is easier to use. The initial setup was very easy, which facilitates the adoption of the service.

**What do you dislike about Dropbox Sign (formerly HelloSign)?**

N/A

**What problems is Dropbox Sign (formerly HelloSign) solving and how is that benefiting you?**

Dropbox Sign makes everything faster and eliminates the need to travel to sign documents, as everything is digital.

  ### 6. Worked Well for Basic Clinic and Client Signatures

**Rating:** 4.0/5.0 stars

**Reviewed by:** Ishan S. | Manager and  Dietician at Chaitanya Homoeo  Clinic,  Medical Store Owner,  Content Creator, Hospital & Health Care, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 12, 2026

**What do you like best about Dropbox Sign (formerly HelloSign)?**

What I liked best about Dropbox Sign was how it helped me manage basic document signing work easily. I work as a Dietician, manage a homeopathy clinic, and also handle diet and content related client work. Earlier, I used Dropbox Sign to send patient consent forms, simple follow up reports, and bills for digital signatures, which saved time because I did not have to print or scan papers repeatedly. Customer Support was helpful too. But When my work grew, my document needs changed, so I stopped using it as my main tool.

For my diet and content work, I also used it to send basic service agreements and invoices to clients for signing. It was easy to use and quick to set up, so I could start working without any technical issues. At that time, the features were sufficient for straightforward signing needs, and document sharing and signing worked smoothly. Overall, Dropbox Sign helped keep my clinic and client paperwork organized when my workflow was simple.

**What do you dislike about Dropbox Sign (formerly HelloSign)?**

As my daily work increased, Dropbox Sign began to feel a bit limited. It works fine for simple signatures, but when I had to handle multiple documents like consent forms, follow-ups, and client agreements, it was not always easy to manage everything in one place. There are fewer options to customize or track documents in detail, which can make work feel a little slow when things get busy.
As my clinic and client work grew and I had to manage more consent forms, follow ups, bills, and agreements, I needed more advanced document handling, so I started using PandaDoc instead.

**What problems is Dropbox Sign (formerly HelloSign) solving and how is that benefiting you?**

Dropbox Sign solved the problem of handling document signatures without paperwork. In my work as a dietician and while managing a homeopathy clinic, it helped me send consent forms, follow-up documents, bills, and simple agreements for digital signature instead of printing and scanning.
This saved time and made the process easier for both me and the other person signing. It helped keep basic clinic and client documents organized and allowed me to complete simple signing tasks quickly when my workflow was straightforward.

  ### 7. Simple way to collect patient consent forms digitally

**Rating:** 4.5/5.0 stars

**Reviewed by:** Shubham S. | Owner, Hospital & Health Care, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 20, 2025

**What do you like best about Dropbox Sign (formerly HelloSign)?**

I am a dermatologist and dietitian, and I use Dropbox Sign mostly for patient consent forms and treatment approvals. What I like most is how simple it is to use. I didn’t need any training or setup guide,  I just uploaded my form, added the signature box, and sent it to the patient. The overall interface feels very clean and easy to understand, even during a busy clinic day.
I use it a few times every week, especially before laser treatments or procedures where written consent is important. It fits smoothly into my routine and doesn’t disturb my workflow. The number of features is just right, not too many confusing options, only what I actually need for sending, signing, tracking, and storing forms.

Integration was also smooth. It works well with my email, Microsoft Onedrive and Google Drive, so saving signed documents or sharing them is quick. I didn’t face any technical issues while setting it up. I haven’t needed customer support yet because everything worked as expected from the start.

Overall, it makes the signing process faster, professional, and fully digital, which is very helpful in a clinic environment.

**What do you dislike about Dropbox Sign (formerly HelloSign)?**

Sometimes my patients donot receive the signing email instantly, or it goes into their spam folder. This causes a small delay, especially when I’m waiting for a consent form before starting a skin procedure. I wish the email delivery was a bit more reliable.
Also, when I send more than one document at the same time, it becomes slightly hard to track which patient has signed and which one is still pending. The dashboard works fine, but it could be more clear when handling multiple ongoing requests.

**What problems is Dropbox Sign (formerly HelloSign) solving and how is that benefiting you?**

As a dermatologist, I need written consent before treatments like lasers or chemical peels. Earlier I used to print the form, get it signed, and then scan and store it. It was slow and sometimes I misplaced forms or forgot which patient had submitted it. Dropbox Sign has made this part much easier. I can send the consent form digitally, the patient signs from their phone, and the completed file is saved automatically. It helps me keep everything in one place. It has reduced my paperwork and I don’t spend extra time searching or organising documents. It keeps my clinic workflow more clear and I can pay more attention to the patient instead of admin tasks.

  ### 8. Secure, Real-Time Collaboration Made Easy

**Rating:** 4.0/5.0 stars

**Reviewed by:** Dave M. | T, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 20, 2025

**What do you like best about Dropbox Sign (formerly HelloSign)?**

Dropbox allows our group to share confidential information on a real time basis. These shared documents are stored in a secure password protected environment. All parties are able to access this from a remote location

**What do you dislike about Dropbox Sign (formerly HelloSign)?**

Not all users are proficient at retrieving and updating these documents. There are no clear cut steps on how to proceed with this process. There should be an AI assist to help novice users.

**What problems is Dropbox Sign (formerly HelloSign) solving and how is that benefiting you?**

Remote access to documents that we share with auditors. All parties have real time data that is needed for this audit process on an annual basis.

  ### 9. Simple and reliable tool for client signatures in insurance

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 30, 2025

**What do you like best about Dropbox Sign (formerly HelloSign)?**

As an insurance agency owner, I use HelloSign daily to send out applications, endorsements, and payment authorizations. What I like most is how easy it is for my clients to use, even those who are not very tech-savvy. The process is quick, straightforward, and saves me a lot of time compared to printing and scanning documents. I also like that it keeps everything organized, and I can track when a client has opened and signed.

**What do you dislike about Dropbox Sign (formerly HelloSign)?**

Sometimes, there are small delays with the email notifications, and a few clients have reported that the signature link landed in their spam folder. It would also be nice to have a bit more customization for branding on the signature requests. But overall, these are minor compared to the convenience it provides.

**What problems is Dropbox Sign (formerly HelloSign) solving and how is that benefiting you?**

In the insurance business, getting signatures used to take days because clients had to print, sign, scan, or even come into the office. With HelloSign, I can send applications, endorsements, and payment authorizations instantly and get them back the same day. It saves me hours of follow-up, keeps everything legally compliant, and makes the process much smoother for my clients. It’s especially helpful for busy clients or those who aren’t nearby.

  ### 10. Fast, Intuitive E-Signatures with Easy Integrations

**Rating:** 5.0/5.0 stars

**Reviewed by:** David Alejandro C. | Desktop and network consultant, Information Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 17, 2026

**What do you like best about Dropbox Sign (formerly HelloSign)?**

HelloSign works quickly and is very intuitive. In addition, the integration features are easy to deploy and help a lot with my own development work. I also like that the signing trace helps clear up any doubts on the signer’s side.

**What do you dislike about Dropbox Sign (formerly HelloSign)?**

Nothing to report at the moment—everything is working well so far.

**What problems is Dropbox Sign (formerly HelloSign) solving and how is that benefiting you?**

It helps with signing confidential documents, and it also helps reduce paper consumption, which is better for the planet.


## Dropbox Sign (formerly HelloSign) Discussions
  - [Can we get a Referral Program](https://www.g2.com/discussions/can-we-get-a-referral-program) - 1 comment, 1 upvote
  - [how to make changes to docs that are uploaded for signature](https://www.g2.com/discussions/how-to-make-changes-to-docs-that-are-uploaded-for-signature) - 1 comment, 1 upvote
  - [Where can I find a tutorial about using HelloSign?](https://www.g2.com/discussions/37758-where-can-i-find-a-tutorial-about-using-hellosign) - 1 comment, 1 upvote
  - [Are you planning or is it part of your strategy to improve API?](https://www.g2.com/discussions/37699-are-you-planning-or-is-it-part-of-your-strategy-to-improve-api) - 1 comment, 1 upvote
  - [Can I use this for personal reasons?](https://www.g2.com/discussions/37695-can-i-use-this-for-personal-reasons) - 1 comment, 1 upvote

- [View Dropbox Sign (formerly HelloSign) pricing details and edition comparison](https://www.g2.com/products/dropbox-sign-formerly-hellosign/reviews/dropbox-sign-formerly-hellosign-review-4367597?section=pricing&secure%5Bexpires_at%5D=2026-05-29+16%3A33%3A20+-0500&secure%5Bsession_id%5D=6b084a42-0f5e-4ad8-b902-9aab49c33686&secure%5Btoken%5D=8ea9ef5837fd7fc0eebfcf7a427418d522a6de02bdc94f6df119814b111c99e2&format=llm_user)
## Dropbox Sign (formerly HelloSign) Integrations
  - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews)
  - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews)
  - [Windows 11](https://www.g2.com/products/windows-11/reviews)

## Dropbox Sign (formerly HelloSign) Features
**Signature Process**
- Document Signing
- Reminders and Expirations
- Sign-In Process
- Mobile Signatures
- Signature Workflow
- Bulk Digital Signatures 
- Reporting
- Signature Document Creation

**Agentic AI - E-Signature**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Security and Scalability**
- Regulatory Compliance
- Signature History and Audit
- Enterprise Scalability

**Platform**
- Custom Branding
- User, Role, and Access Management
- Internationalization
- Performance and Reliability
- Integration APIs

## Top Dropbox Sign (formerly HelloSign) Alternatives
  - [Adobe Acrobat](https://www.g2.com/products/adobe-acrobat/reviews) - 4.5/5.0 (4,543 reviews)
  - [PandaDoc](https://www.g2.com/products/pandadoc/reviews) - 4.7/5.0 (3,312 reviews)
  - [Xodo Sign](https://www.g2.com/products/xodo-sign/reviews) - 4.8/5.0 (2,740 reviews)

