HelloFund Auction and Event Management Software Reviews & Product Details

I’ve been working with Phil and using his nonprofit event software for over seven years now, and I can’t recommend it highly enough. From day one, the experience has been wonderful—from setup to daily use, everything about the platform is incredibly user-friendly. Whether you're managing a small gathering or a large-scale fundraiser, the tools are built to support your success without adding complexity. I personally use this software for over 6 events each year, ranging from small ticket sales to a large-scale gala. Copying event info from one year to the next is a breeze, making setup easy.

One of the biggest standouts is the amazing customer service. Over the years, I’ve had the pleasure of working closely with Phil, and I can confidently say he’s one of the most dedicated and genuine professionals in the industry. He truly values his customers and is always willing to go the extra mile to make sure we feel supported and empowered. It’s rare to find someone who not only listens to feedback but actively works to implement meaningful improvements—Phil does just that.

Speaking of improvements, the software is constantly evolving. The team is always working behind the scenes to roll out updates that reflect the real-world needs of users. Every time I log in, I’m impressed by the new features and enhancements that make our work easier and more impactful.

If you're looking for an event platform that combines top-tier functionality with unparalleled support, look no further. I’m proud to be a long-time customer and look forward to many more years of partnership.

Highly recommend! Review collected by and hosted on G2.com.

One of the improvements this software made was adding the ability to print bid sheets through the system! I wish the bid sheets were more customizable, but hopefully that can be upgraded in the future. Review collected by and hosted on G2.com.

I have been using HelloFund for the last three years for the last three years for our school gala, golf tournament, GivingTuesday and more. The more I use it, the more I realize "oh, I can use it for that!" and it's been really convenient having all the data in one place. I have become better at it as I use it more but I will say that even the first year of using the auction site, I understood how to navigate it. It's pretty intuitive in my opinion. Review collected by and hosted on G2.com.

Not knowing everything I need to know right away! But that just comes with time. The second year we used it, I learned more and again and again as the years have gone on. Review collected by and hosted on G2.com.

HelloFund offered a super simple way for our students to fundraise and keep track of their goals. Our parents had no problem learning how to use the new system, and we didn't have to troubleshoot payment issues like we had to with other systems. Review collected by and hosted on G2.com.

I wish there were a front-facing way to get to individual fundraising pages, instead of just the links we have to share individually. Review collected by and hosted on G2.com.

There’s so much to appreciate about HelloFund. Their event website interface is intuitive, attractive, and easy for our guests to navigate, making it simple for us to highlight key information and drive engagement. Their day-of-event support is outstanding — they are responsive, present, and proactive, helping everything run smoothly behind the scenes. Throughout the planning process, their commitment to accuracy and consistency shines through in the multiple check-in meetings they schedule, making sure every detail is in place.

Additionally, the guest checkout process is streamlined and user-friendly, creating a seamless experience for bidders and donors. Finally, their payment closeout procedures are thorough and efficient, allowing us to wrap up event finances cleanly and quickly.

Overall, HelloFund provides a perfect blend of thoughtful planning, responsive support, and technical excellence — all while feeling like true partners in our mission. Review collected by and hosted on G2.com.

Honestly, there’s very little we would change about working with HelloFund. If anything, we wish Phil and the team were based in our city so we could have their incredible support for all of our events, big and small. Their expertise and partnership are so valuable that we find ourselves wishing we could collaborate with them even more often! Review collected by and hosted on G2.com.