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HelloFax Reviews & Product Details

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Free

$0

Home Office

$9.99
per month
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HelloFax Reviews (57)

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Reviews

HelloFax Reviews (57)

View 1 Video Reviews
4.5
57 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the ease of use and convenience of HelloFax, highlighting its ability to send faxes without the need for a physical machine. Many appreciate the straightforward interface and quick access to faxing from anywhere, making it a practical solution for modern communication. However, some users note a desire for a mobile app to enhance accessibility.
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Rebecca D.
RD
Software Development Engineer
Hospitality
Mid-Market (51-1000 emp.)
"Hellofax saves us from the hassles of a physical Fax gadget."
What do you like best about HelloFax?

A colleague of mine almost a decade ago , described the Fax machine as the worst office device in the universe.Few professionals who still have access to the Fax machine , probably think so too. However , years after my colleague made the above statement ,I still get to make use of the Fax machine ;without actually haven seen one in over two years ,not to talk about touching it.

You ask how? Hellofax made this possible. Hellofax assigned my organization a Fax number , where partners send us fax documents, while we get our fax documents as a pdf emailed to our official email address.We also get an email confirmation for every time fax messages we send get delivered to the recipient. Thus we get the benefit of being able to use the Fax ,without actually having this horrible but useful gadget within the office space. Review collected by and hosted on G2.com.

What do you dislike about HelloFax?

Nothing to dislike about Hellofax. It has eliminated the need for my company to own a physical fax machine. Review collected by and hosted on G2.com.

Jennifer H.
JH
Owner
Individual & Family Services
Mid-Market (51-1000 emp.)
"Negative business impact"
What do you like best about HelloFax?

I am VERY disappointed in HelloFax. My HelloFax annual account lapsed without notice so I cannot send/receive faxes and I'm not allowed to quickly set my account back up with the same fax number. I have this fax number on all my business cards and many insurance companies have this fax number and they need to fax me information. HelloFax doesn't have phone customer service nor have you responded to my inquiries to get this straightened out. If this doesn't get fixed asap I will have no choice but to choose another fax number and it won't be with HelloFax and I will make sure everyone knows my issue/huge business impact so they won't use HelloFax either. All I want is my account/number back! Why would you make that so difficult?? Review collected by and hosted on G2.com.

What do you dislike about HelloFax?

I am VERY disappointed in HelloFax. My HelloFax annual account lapsed without notice so I cannot send/receive faxes and I'm not allowed to quickly set my account back up with the same fax number. I have this fax number on all my business cards and many insurance companies have this fax number and they need to fax me information. HelloFax doesn't have phone customer service nor have you responded to my inquiries to get this straightened out. If this doesn't get fixed asap I will have no choice but to choose another fax number and it won't be with HelloFax and I will make sure everyone knows my issue/huge business impact so they won't use HelloFax either. All I want is my account/number back! Why would you make that so difficult?? Review collected by and hosted on G2.com.

RO
Sales & Marketer
Mid-Market (51-1000 emp.)
"Review"
What do you like best about HelloFax?

I love that you can even do it on your phone or tablet when you are on the go. This is very beneficial when your job requires you to travel. Review collected by and hosted on G2.com.

What do you dislike about HelloFax?

I dont dislike anything about HelloFax. They are very effective and super helpful.Simce using Hellosign I am now having to be less in office. Review collected by and hosted on G2.com.

WS
Small-Business (50 or fewer emp.)
"HelloFax makes faxing so much easier than using a fax machine."
What do you like best about HelloFax?

The reason I moved from eFax to HelloFax is because we were getting spammed from spoofed eFax email addresses. I asked eFax for their IP address so we could whitelist it but they refused. HelloFax was very accommodating and promptly allowed us to whitelist them. Now that we have been using HelloFax for several years I really like the user interface on their website. It is intuitive so I do not have to spend much time training someone how to use it. It just works, and works well. Review collected by and hosted on G2.com.

What do you dislike about HelloFax?

I have no dislikes about HelloFax, the product is great as is. Review collected by and hosted on G2.com.

Luis C.
LC
Consultor superior
Enterprise (> 1000 emp.)
" Strong fax service"
What do you like best about HelloFax?

What I like most about HelloFax is that its use is very simple, especially on the desktop platform. Another positive aspect is that I can send faxes through my cell phone which saves me a lot of time. Review collected by and hosted on G2.com.

What do you dislike about HelloFax?

What I dislike about this application is that it is not possible to program the faxes that I need to send automatically. This is an inconvenience for me since I waste a lot of time doing it manually. Review collected by and hosted on G2.com.

Verified User in Construction
AC
Small-Business (50 or fewer emp.)
"Great service for a reasonable price "
What do you like best about HelloFax?

It works! It’s simple to use and affordable. I’ve used their sites and they don’t hold a candle to this one. Review collected by and hosted on G2.com.

What do you dislike about HelloFax?

There’s really nothing to not Iike. It’s user friendly and at a great value. Review collected by and hosted on G2.com.

Sarah A.
SA
receptionist
Medical Practice
Small-Business (50 or fewer emp.)
"faxing made simple"
What do you like best about HelloFax?

no waiting for long faxes to go trough on a traditional fax machine! Review collected by and hosted on G2.com.

What do you dislike about HelloFax?

nothing, it is the best invention ever! Review collected by and hosted on G2.com.

Temitope E.
TE
Customer Service Team Manager
Enterprise (> 1000 emp.)
"Gets the basics of sending and receiving fax documents. "
What do you like best about HelloFax?

Hellofax allows us fax documents to our clients without the need of a fax machine. I like Hellofax's idea of sending us a PDF version of sent fax documents and a confirmation mail upon every successfully received document sent to a clients fax. Review collected by and hosted on G2.com.

What do you dislike about HelloFax?

Hellofax does a basic task and that involves enabling us send and receive fax and so far, it does this job perfectly well. Review collected by and hosted on G2.com.

RO
Resolution Specialist
Outsourcing/Offshoring
Small-Business (50 or fewer emp.)
"Review"
What do you like best about HelloFax?

I love that it’s paperless and offers other features. Review collected by and hosted on G2.com.

What do you dislike about HelloFax?

I wish they could change the color of the site to be more energy friendly. It’s already paperless why not add energy saving as well. Review collected by and hosted on G2.com.

Olabisi O.
OO
QA Specialist
Enterprise (> 1000 emp.)
"Eliminates the need of a fax machine. "
What do you like best about HelloFax?

I like that we are able to fax documents to our clients and partners without the need for a fax machine. I also like how hellofax sends us a PDF attachment containing our sent fax confirmation alongside a copy of the faxed document. Review collected by and hosted on G2.com.

What do you dislike about HelloFax?

Hellofax works perfectly, thus no complaints as of this moment. Review collected by and hosted on G2.com.

Pricing Options

Pricing provided by HelloFax.

Free

$0

Home Office

$9.99
per month

Professional

$19.99
per month
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HelloFax Features
Editing
Document Signature
Storage
Fax Number
Existing Numbers
Cross-Platform Sending
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HelloFax