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HelloFax Reviews & Product Details

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Pricing provided by HelloFax.

Free

$0

Home Office

$9.99
per month
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HelloFax Reviews (57)

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Reviews

HelloFax Reviews (57)

View 1 Video Reviews
4.5
57 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the ease of use and convenience of HelloFax, highlighting its ability to send faxes without the need for a physical machine. Many appreciate the straightforward interface and quick access to faxing from anywhere, making it a practical solution for modern communication. However, some users note a desire for a mobile app to enhance accessibility.
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Elodie H.
EH
Talent Acquisition Specialist.
Enterprise (> 1000 emp.)
"We no longer have to own a fax machine."
What do you like best about HelloFax?

Hellofax simply makes it easier to send and receive fax messages, without going through the hassle of actually owning a fax machine. It is way cheaper than owning and managing a fax machine. Review collected by and hosted on G2.com.

What do you dislike about HelloFax?

Nothing actually. I have never been upset at anytime while using Hellofax. It is available from the comfort of my browser and I get notified every time I receive a new fax message. Review collected by and hosted on G2.com.

Stella N.
SN
Laboratory Technician
Mid-Market (51-1000 emp.)
"HelloFax is the best solution for an old technology of Fax in this century"
What do you like best about HelloFax?

Free 5 fax is given when you first register to Hellofax. As you use HelloFax more, you feel needof buying Fax credits. Its user interface is simple and useful, also sendind a scanned document as fax tooks only two clicks. Fast and basic. Review collected by and hosted on G2.com.

What do you dislike about HelloFax?

Mobile application is not available, hope they will release mobile application of HelloFax. So, instead of sending phone-scanned files to computer, I can directly fax them via mobile. Review collected by and hosted on G2.com.

Michael C.
MC
Senior Cybersecurity Specialist - Information Assurance
Small-Business (50 or fewer emp.)
"HelloFraud"
What do you like best about HelloFax?

Having a vendor that will do ad hoc faxes for you is a great asset. It is just too bad that they cannot get their billing straightened out. Review collected by and hosted on G2.com.

What do you dislike about HelloFax?

I did a 30-day trial and canceled before the 30-day trial was up. I was still charged from July through December 2019 for $9.99, although I had canceled the recurring charge in June 2019. Review collected by and hosted on G2.com.

Drae B.
DB
Small-Business (50 or fewer emp.)
"Fast and Convenient"
What do you like best about HelloFax?

You do not have to leave your desk and everything is handled electronically. Review collected by and hosted on G2.com.

What do you dislike about HelloFax?

It takes a while to deliver the fax when there are multiple pages. Review collected by and hosted on G2.com.

RL
Account Coordinator
Mid-Market (51-1000 emp.)
"A better way for me to deal with faxing and receiving faxes"
What do you like best about HelloFax?

The layout of the HelloFax account is well-spaced and organized with concise menu items and tools. I can add new documents very quickly and get a fax sent with just an internet connection, as opposed to a phone connection a standard fax machine might require. The costs are not bad and are totally worth the time savings and reduced efforts needed to manage faxes going in and out of my office. It's also nice that I can get notifications about account activity. Review collected by and hosted on G2.com.

What do you dislike about HelloFax?

I think using HelloFax on my mobile web browser isn't nearly as intuitive as it is using the standard computer version. I think they can do a better job at sizing and positioning the controls to make HelloFax more comfortable to use on the phone. Review collected by and hosted on G2.com.

AI
Enterprise (> 1000 emp.)
"Fax is an old technology but HelloFax is still new"
What do you like best about HelloFax?

HelloFax gives free fax when you sign up first. After you use your free credits, it attracts you to buy credits as it is a perfect solution for Faxing. Fax is an old technology but still some companies accepting it and I need it. It is international fax fees are reaaly conveinent. User interface and fax process is very simple. Review collected by and hosted on G2.com.

What do you dislike about HelloFax?

They need to release a mobile application. It will make our experience better. Review collected by and hosted on G2.com.

MJ
Office Manager
Small-Business (50 or fewer emp.)
"Hellofax is FAST and easy! Available from anywhere!"
What do you like best about HelloFax?

I love that I can fax things from anywhere - I'm not tied to a machine in a corner from 1995. I can fax digital files or scan in paper files and zip them off. I also don't have to stay on the page while it faxes. Review collected by and hosted on G2.com.

What do you dislike about HelloFax?

Nothing, honestly, I really enjoy every aspect of HelloFax. It's simple, easy to use, I don't have issues with it. I have two fax numbers - my own, and the main office one. Review collected by and hosted on G2.com.

MJ
Senior Account Manager
Mid-Market (51-1000 emp.)
"I much prefer using HelloFax over a fax machine"
What do you like best about HelloFax?

Dealing with fax machines has always been one of the more complicated office document activities. I have sent faxes online before through various computer and web browser applications, but HelloFax makes everything easier to where I can just log in and have all of the tools laid out for me in a simple form. When I signed up, HelloFax provided me with all the basic information to get started and actually send faxes within 10 minutes. Review collected by and hosted on G2.com.

What do you dislike about HelloFax?

I think that having an internet connection is pretty much the only major requirement needed to use HelloFax. So if there are cases where I don't have an internet connection, then sending a fax would be a problem. Using the email-to-fax feature isn't as intuitive as using the you website-based faxing tools. Review collected by and hosted on G2.com.

GD
Event Coordinator
Mid-Market (51-1000 emp.)
"I can basically manage faxes as simply as I manage my emails"
What do you like best about HelloFax?

HelloFax has been a simple faxing website and email fax service I can use to send and receive faxes online. I used to have to need a phone connection, so I really like that I don't have to depend on that any longer. The HelloFax interface is relatively straightforward and makes things easy to find and use. I like being able to have a log history of my faxes that I can access anytime. The quality of the faxes I receive and send are often more clear compared to standard paper faxes. Review collected by and hosted on G2.com.

What do you dislike about HelloFax?

The fee to use HelloFax is more than some of the competitors I've seen out there. I can't really talk about value though since I haven't used any other similar online faxing service. About using HelloFax though, there isn't really anything I dislike about it in the time I've used it. Review collected by and hosted on G2.com.

SN
Account Manager
Mid-Market (51-1000 emp.)
"I no longer loath the prospect of dealing with faxes"
What do you like best about HelloFax?

I like being able to send and receive faxes online through a website or my email. I can work with faxes identically to how I deal with most other digital communications like email. The process of sending a fax is relatively simple and quick for me to do. I don't have to print out or convert Word docs to PDFs in order to fax them. Review collected by and hosted on G2.com.

What do you dislike about HelloFax?

I don't think there are quite enough advanced capabilities or features to warrant the full price levels of HelloFax. I still think it's worth it, but if HelloFax can develop more features to maybe increase productivity or enhance the capabilities of other software platforms, I think that could make me more satisfied with the pricing. Review collected by and hosted on G2.com.

Pricing Options

Pricing provided by HelloFax.

Free

$0

Home Office

$9.99
per month

Professional

$19.99
per month
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HelloFax Features
Editing
Document Signature
Storage
Fax Number
Existing Numbers
Cross-Platform Sending
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HelloFax
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