--- title: HelloFax Reviews meta\_title: 'HelloFax Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 57 reviews by the users' company size, role or industry to find out how HelloFax works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 57 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # HelloFax Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by HelloFax but has limited features. Are you part of the HelloFax team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! By removing paper from the process, HelloFax has removed your need to own a fax machine. With HelloFax, everyone in your company can conveniently send and receive faxes online. * * * Seller [Dropbox](https://www.g2.com/sellers/dropbox) Discussions [HelloFax Community](https://www.g2.com/products/hellofax/discuss) Solution Type Best-of-Breed Overview by Matthew Faraclas Show More ## Pricing Pricing provided by HelloFax. ### Free $0 ### Home Office $9.99 per month [ View More Pricing Information ](https://www.g2.com/products/hellofax/pricing) ## Top-Rated Alternatives [ ![Documo](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Documo") Documo 4.6/5(230) ](https://www.g2.com/products/documo/reviews) [ ![CocoFax](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "CocoFax") CocoFax 4.6/5(188) ](https://www.g2.com/products/cocofax/reviews) [ ![iFax](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "iFax") iFax 4.7/5(480) ](https://www.g2.com/products/ifax/reviews) [ View All Alternatives ](https://www.g2.com/products/hellofax/competitors/alternatives) ## User Insights Average based on 57 real user reviews. Implementation Time \<1 month Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ![Barbara O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Barbara O.") BO Barbara O. Small-Business (50 or fewer emp.) 12/15/2023 "Does what it's supposed to do" 5/5 What do you like best about HelloFax? Online cyrrent platform for an outdated concept Review collected by and hosted on G2.com. What do you dislike about HelloFax? There is nothing to dislike. It's fax it does what you need it to and not much more. Review collected by and hosted on G2.com. What problems is HelloFax solving and how is that benefiting you? HelloFax solved the problem of having a VOIP line and not wanting to have a whole fax machine but still needing to send the periodic fax. Review collected by and hosted on G2.com. Show More 12/16/2024 Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness") IH Verified User in Health, Wellness and Fitness Small-Business (50 or fewer emp.) 2/5/2024 "Ease of use and quality are hreat" 5/5 What do you like best about HelloFax? Fax without a fax? Yes, please. We don't have this functionality built into our phone system, so having it here and easy to use it great. Review collected by and hosted on G2.com. What do you dislike about HelloFax? I wish it was integrated into my EMR, but I think this is possible with some dev work. Review collected by and hosted on G2.com. What problems is HelloFax solving and how is that benefiting you? Fax is somehow outdated but also necessary, this is meeting the need and filling the gaps. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Christopher W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Christopher W.") CW Christopher W. Director of Finance Mid-Market (51-1000 emp.) 2/8/2023 "Good Experience with HelloFax" 5/5 What do you like best about HelloFax? Easy way to send faxes without the paper and expensive machines. Review collected by and hosted on G2.com. What do you dislike about HelloFax? No real downsides right now - suits our needs well. Review collected by and hosted on G2.com. What problems is HelloFax solving and how is that benefiting you? In the Healthcare Industry, lots of work is still done on paper. This is a good way to digitize some of that paper and still communicate as needed. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite FB Ferdinand B. IT Professional Mid-Market (51-1000 emp.) 2/17/2022 "HelloFax is great for faxing" 5/5 What do you like best about HelloFax? Getting started with HelloFax only takes a few minutes. The plans are priced relatively low compared to other faxing services I've looked at or tried. The overall service quality is excellent. Faxes are sent and received very quickly. The account dashboard is designed with basic graphic elements and simple buttons and links to navigate to different features. I like being able to access my old faxes and pull up contact information within the HelloFax account. Also, we don't have to hear the squeaky sound of a fax machine. Review collected by and hosted on G2.com. What do you dislike about HelloFax? There isn't a whole lot other than sending receiving faxes that we can do with HelloFax. Other faxing platforms offer enhanced solutions for teams, but HelloFax mainly focuses on its core faxing service compared to some other online faxing services. Review collected by and hosted on G2.com. What problems is HelloFax solving and how is that benefiting you? I can upload documents straight from my computer and have them faxed to any phone number within minutes. I get email notifications when a fax has been sent, or one has been received to my account. I have access to all my previously sent faxes, so I can stay organized and keep track of the faxes that I worked on and processed. We can use HelloFax for a low price that is comparable or less in cost than standard faxing services with a fax machine or internet-based faxing. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller MR Melvin R. Account Executive Mid-Market (51-1000 emp.) 12/1/2021 "We can send faxes with little hassle" 5/5 What do you like best about HelloFax? Just the simplicity of it. HelloFax focuses on faxing rather than all sorts of auxiliary business services like some other online communications software. The fees are reasonable and flexible. I don't feel stuck in some plan that can lose value over time. The support people can be reached easily to help us work through problems that might present themselves. Review collected by and hosted on G2.com. What do you dislike about HelloFax? I dislike having to think of something to dislike since I like HelloFax a lot. I think one downside of using an online faxing service like this, compared to a regular fax machine, is the security risks of someone accessing your account and being able to view and alter things in it. Review collected by and hosted on G2.com. What problems is HelloFax solving and how is that benefiting you? I can make life easier when it comes to faxing. All of my faxes are organized with timestamps and other sending and receiving data. I can maintain a list of contacts to access for future faxes. When I didn't have this service, I'd have to look for fax machines or pay more for pay-as-you-go faxing services. I use HelloFax to send and receive contracts and other business documents. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ED Ella D. Account Representative Mid-Market (51-1000 emp.) 2/5/2022 "Simple and low priced" 5/5 What do you like best about HelloFax? HelloFax keeps faxing tasks as simplified as can be. I like that we can get notifications and access our faxes through our HelloFax online account at any time from anywhere. HelloFax is great for accounting and keeping track of the faxes that come in and out of our account. Review collected by and hosted on G2.com. What do you dislike about HelloFax? HelloFax has been great. I can't really think of anything negative about it so far. When compared to other online faxing services though, it probably doesn't have the most features for online faxing platforms. Review collected by and hosted on G2.com. What problems is HelloFax solving and how is that benefiting you? I've used HelloFax for quite a while now to send and receive faxes through the internet instead of a phone line. It saves me a boatload of time from having to use a fax machine and also reduces the cost of faxing. I can perform faxing duties completely online and have dependable accountability for all the fax transmissions. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Legal Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Legal Services") UL Verified User in Legal Services Mid-Market (51-1000 emp.) 11/16/2021 "Paperless has never been easier" 5/5 What do you like best about HelloFax? I would recommend HelloFax to anyone that works in an office with a high amount of correspondence. As we live in an increasingly paperless age, we must communicate using fast, efficient, electronic methods. Hellofax accomplishes this on every front. Review collected by and hosted on G2.com. What do you dislike about HelloFax? If it doesn't already, Hellofax should have an option to add a contacts list for frequently used numbers. It does remember them and makes suggestions using the numbers only, but it would be far more convenient to have a contacts list. Review collected by and hosted on G2.com. What problems is HelloFax solving and how is that benefiting you? The obvious solution is that it allows us to send a high amount of faxes simultaneously. The amount of time we save is incredible. The confirmations are also sent right away. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Mark B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mark B.") MB Mark B. Director Mid-Market (51-1000 emp.) 5/10/2020 "We don't have to own a fax machine" 5/5 Validated ReviewerSource: Organic ![J.R. D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "J.R. D.") JD J.R. D. Senior Editor & Personal Finance Reporter Small-Business (50 or fewer emp.) 7/27/2020 "Easy way to send faxes!" 5/5 What do you like best about HelloFax? What I really enjoyed is that I could send faxes for free without leaving home. I had to do this for student loans when I was living abroad, do Hello Fax was a savior. Review collected by and hosted on G2.com. What do you dislike about HelloFax? I was worried that the transmission wouldn't go through, even though it almost always did. In one case (IIRC) the fax just wouldn't go through, but I don't think this is any different than using a regular fax machine. Review collected by and hosted on G2.com. Recommendations to others considering HelloFax: Just try it. I think you'll find that it lives up to the hype: simple, efficient and reliable. Review collected by and hosted on G2.com. What problems is HelloFax solving and how is that benefiting you? Simple. I don't have to pay a fee to fax something at a local office supply store, and I don't need to buy a fax machine. I send everything online and have digital records I can save to my laptop. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Dusty K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dusty K.") DK Dusty K. Leerwerkmakelaar Enterprise (\> 1000 emp.) 2/7/2020 "Use less fax machine with HelloFax!" 4.5/5 What do you like best about HelloFax? The handling of fax devices was always one of the most difficult tasks for office papers. I've already submitted faxes electronically using a variety of device and a browser, however HelloFax makes it much easier to sign in and get all the resources ready for me in simplified form. HelloFax gave me all the general information when I agreed to sign up to continue and simply fax in a moment. Review collected by and hosted on G2.com. What do you dislike about HelloFax? I guess the only important qualification to use HelloFax is to have a connection to the internet. And submitting a fax would be a concern if there are situations when I don't get a connection to the internet. The e-mail message to fax function is not as straightforward as the use of fax tools on your site. Review collected by and hosted on G2.com. Recommendations to others considering HelloFax: I personally believe that HelloFax is a positive tool and may make faxing far increasingly less difficult to access because everything on a single account is descriptive and online. Review collected by and hosted on G2.com. What problems is HelloFax solving and how is that benefiting you? HelloFax has made it easier for me to photocopy and not to choose a fax device frequently. I reckon that profitability is quite good although it can sometimes be a little expensive than most other faxing techniques. I could go to business locations though, to fax a lot of times, so the costs are definitely more then what HelloFax would pay me. I could have a fax-number via HelloFax that enables me, because I would with document text or email, to obtain faxes at a certain time. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ## Questions about HelloFax? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about HelloFax ](https://www.g2.com/products/hellofax/discussions/new) GU Guest User • Last activity over 2 years ago What is HelloFax used for? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/what-is-hellofax-used-for) [ View all Discussions ](https://www.g2.com/products/hellofax/discuss) ## Pricing Options Pricing provided by HelloFax. ### Free $0 ### Home Office $9.99 per month ### Professional $19.99 per month [ View More Pricing Information ](https://www.g2.com/products/hellofax/pricing) HelloFax Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_a654305de0dd720b0f32e3ee030c3297/documo.png "Product Avatar Image") Documo 4.6/5(230) [ Compare Now ](https://www.g2.com/compare/documo-vs-hellofax) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_edbe92b4049fb44cf5d5f49057908b7f/cocofax.png "Product Avatar Image") CocoFax 4.6/5(188) [ Compare Now ](https://www.g2.com/compare/cocofax-vs-hellofax) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_28ad0ea059a00eacf4b949663a5f5360/ifax.png "Product Avatar Image") iFax 4.7/5(480) [ Compare Now ](https://www.g2.com/compare/hellofax-vs-ifax) ##### ##### HelloFax Features Documents Editing Document Signature Storage Sending Fax Number Existing Numbers Cross-Platform Sending [ View More Features ](https://www.g2.com/products/hellofax/features) ##### Categories on G2 [Online Fax](https://www.g2.com/categories/online-fax) ##### Explore More [What are the highest rated cloud kitchen management platforms for independent restaurant brands wanting to launch ghost kitchen operations within 30 days?](https://www.g2.com/discussions/what-are-the-highest-rated-cloud-kitchen-management-platforms-for-independent-restaurant-brands-wanting-to-launch-ghost-kitchen-operations-within-30-days)[Which performance management software do big tech firms use](https://www.g2.com/discussions/which-performance-management-software-do-big-tech-firms-use-and-why)[What is the most cost-effective log monitoring tool for SMBs?](https://www.g2.com/discussions/what-is-the-most-cost-effective-log-monitoring-tool-for-smbs) [Which application shielding tools prevent binary reverse engineering while keeping app launch times fast and the user experience clean?](https://www.g2.com/discussions/which-application-shielding-tools-prevent-binary-reverse-engineering-while-keeping-app-launch-times-fast-and-the-user-experience-clean)[Which food safety management solutions maintain reliability and uptime in production environments?](https://www.g2.com/discussions/which-food-safety-management-solutions-maintain-reliability-and-uptime-in-production-environments)[What is the best punch list software for construction projects tracking final defects and rework?](https://www.g2.com/discussions/what-is-the-best-punch-list-software-for-construction-projects-tracking-final-defects-and-rework) [Show MoreShow Less](javascript:void(0);)