--- title: HelloFax Reviews meta\_title: 'HelloFax Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 57 reviews by the users' company size, role or industry to find out how HelloFax works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 57 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # HelloFax Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by HelloFax but has limited features. Are you part of the HelloFax team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! By removing paper from the process, HelloFax has removed your need to own a fax machine. With HelloFax, everyone in your company can conveniently send and receive faxes online. * * * Seller [Dropbox](https://www.g2.com/sellers/dropbox) Discussions [HelloFax Community](https://www.g2.com/products/hellofax/discuss) Solution Type Best-of-Breed Overview by Matthew Faraclas Show More ## Pricing Pricing provided by HelloFax. ### Free $0 ### Home Office $9.99 per month [ View More Pricing Information ](https://www.g2.com/products/hellofax/pricing) ## Top-Rated Alternatives [ ![Documo](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Documo") Documo 4.6/5(230) ](https://www.g2.com/products/documo/reviews) [ ![CocoFax](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "CocoFax") CocoFax 4.6/5(188) ](https://www.g2.com/products/cocofax/reviews) [ ![iFax](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "iFax") iFax 4.7/5(480) ](https://www.g2.com/products/ifax/reviews) [ View All Alternatives ](https://www.g2.com/products/hellofax/competitors/alternatives) ## User Insights Average based on 57 real user reviews. Implementation Time \<1 month Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) RL Raymond L. Account Coordinator Mid-Market (51-1000 emp.) 8/6/2019 "A better way for me to deal with faxing and receiving faxes" 4/5 What do you like best about HelloFax? The layout of the HelloFax account is well-spaced and organized with concise menu items and tools. I can add new documents very quickly and get a fax sent with just an internet connection, as opposed to a phone connection a standard fax machine might require. The costs are not bad and are totally worth the time savings and reduced efforts needed to manage faxes going in and out of my office. It's also nice that I can get notifications about account activity. Review collected by and hosted on G2.com. What do you dislike about HelloFax? I think using HelloFax on my mobile web browser isn't nearly as intuitive as it is using the standard computer version. I think they can do a better job at sizing and positioning the controls to make HelloFax more comfortable to use on the phone. Review collected by and hosted on G2.com. Recommendations to others considering HelloFax: I think people that I work with like the fact that I use HelloFax and can process faxes in very little time. I think the same benefits can be enjoyed by new users that want to reduce the obstacles involved in managing faxes. Review collected by and hosted on G2.com. What problems is HelloFax solving and how is that benefiting you? HelloFax is a faxing platform that I can easily access through the website portal or through email. It has been a versatile faxing system that allows me to stay on top of faxes regardless of where I'm located. HelloFax helps to move business transactions forward faster and also allows me to track transmissions in a way that wouldn't be possible with a standard physical fax machine. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller SN Samuel N. Account Manager Mid-Market (51-1000 emp.) 4/21/2019 "I no longer loath the prospect of dealing with faxes" 4/5 What do you like best about HelloFax? I like being able to send and receive faxes online through a website or my email. I can work with faxes identically to how I deal with most other digital communications like email. The process of sending a fax is relatively simple and quick for me to do. I don't have to print out or convert Word docs to PDFs in order to fax them. Review collected by and hosted on G2.com. What do you dislike about HelloFax? I don't think there are quite enough advanced capabilities or features to warrant the full price levels of HelloFax. I still think it's worth it, but if HelloFax can develop more features to maybe increase productivity or enhance the capabilities of other software platforms, I think that could make me more satisfied with the pricing. Review collected by and hosted on G2.com. Recommendations to others considering HelloFax: I think HelloFax is simple enough for most people to use, so I would recommend anyone to use HelloFax to bring your faxing online. Review collected by and hosted on G2.com. What problems is HelloFax solving and how is that benefiting you? HelloFax lets me do all of my faxing online and removes the time-consuming steps I would typically need to perform with a regular fax machine. HelloFax also gives me the ability to keep a history of my faxes and stores faxes for future access. I can often turnaround faxes quickly and improve my workflow and processing times to help business get done faster. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller CW Cameron W. Senior Consultant Mid-Market (51-1000 emp.) 4/17/2019 "A smooth online platform for me to send and receive faxes" 4/5 What do you like best about HelloFax? The HelloFax website has a nice design with clear instructions on what I need to do to send and receive faxes. After I signed up, I was able to send a fax pretty quickly. I like not having to rely on an office fax machine, which is something that obviously isn't very portable. I can send and receive faxes on the go through the HelloFax website or through my email. Review collected by and hosted on G2.com. What do you dislike about HelloFax? There are some vendors I work with that don't accept online fax communications, so I'll occasionally have to drop by an office service store and pay for a few faxes. It probably wouldn't hurt for the cost of HelloFax to be lower or if we got higher fax limits. Also, I don't like that there isn't a mobile app version of HelloFax. Review collected by and hosted on G2.com. Recommendations to others considering HelloFax: I'd recommend HelloFax if you prefer not to hassle with office fax machines and want to speed up the process of faxing. There are also many tools included that actually help you with creating documents to fax. So it's not only good for the actual faxing process. Review collected by and hosted on G2.com. What problems is HelloFax solving and how is that benefiting you? Most of the time, I can avoid having to use or stand by an office fax machine waiting for a fax to come through. HelloFax lets me handle all of my faxing needs in the digital realm. I can access a log of faxes, which is great for keeping track of faxes and having backup copies in case I lose them somehow in my local device storage. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller PH Paul H. Marketing Associate Mid-Market (51-1000 emp.) 3/21/2019 "HelloFax brought all my faxing capabilities into the digital realm" 4/5 What do you like best about HelloFax? HelloFax is a very user-friendly online faxing service with tools that almost anyone can use with ease. I can send and receive faxes online and get notifications through email. I get my own unique fax number that can be used to receive faxes from standard fax machines. I can view faxes in the common PDF file format, which makes is both convenient for viewing and sending to others. HelloFax is a highly flexible system that allows me to use their service on a standard computer web browser or through an email client on my phone. Review collected by and hosted on G2.com. What do you dislike about HelloFax? The mobile capabilities are a rather lacking. There is no mobile app I can use to access the HelloFax service. I don't have many file editing features in HelloFax. The sending and receiving limits aren't really that great for what we're paying. Review collected by and hosted on G2.com. Recommendations to others considering HelloFax: HelloFax is a strong and capable online faxing service that can be well worth the price if you're constantly on the go. If you don't want to commit to a monthly or annual plan, you can actually pay as you go. Review collected by and hosted on G2.com. What problems is HelloFax solving and how is that benefiting you? HelloFax helps me to bring all my major forms of communication into the digital space. It drastically reduces my need to go to the office supply store for fax services or equipment. I can basically manage my faxes with as much ease as I do with email. By connecting to Google Docs, I can quickly create and send documents completely online without the need to download any software. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") UC Verified User in Computer Software Mid-Market (51-1000 emp.) 10/6/2017 "Easy to use" 4/5 What do you like best about HelloFax? It's free for a limited number of fax each month. Also, it's simple and easy to use. Review collected by and hosted on G2.com. What do you dislike about HelloFax? When I have more than 1 page to send to one recipient, I need to sign up for the paid plan. Too bad... Review collected by and hosted on G2.com. What problems is HelloFax solving and how is that benefiting you? Some vendors don't accept the important info via email. While, not everyone has fax in their office anymore. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness") UH Verified User in Health, Wellness and Fitness Small-Business (50 or fewer emp.) 1/18/2018 "Awesome " 3.5/5 What do you like best about HelloFax? Great really like it meets needs well thanks Review collected by and hosted on G2.com. What do you dislike about HelloFax? Nothing to complain about here it’s great Review collected by and hosted on G2.com. What problems is HelloFax solving and how is that benefiting you? Easy! Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Alonso G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alonso G.") AG Alonso G. Procurement Analyst Automotive Small-Business (50 or fewer emp.) 6/11/2016 "Awesome, given the current state of Fax in our Days" 4/5 What do you like best about HelloFax? Cheap. You pay per use, instead of paying unnecessary subscriptions. Integrated with Google, can send off docs. Easy to use interface. What's best is that you get free monthly credits. An average professional would save a lot of money. Review collected by and hosted on G2.com. What do you dislike about HelloFax? Quality could be better , given the fact that files don't suffer from image distortion due to copy. Review collected by and hosted on G2.com. What problems is HelloFax solving and how is that benefiting you? Editing PDFs and faxing them off. Saving on Paper. Saving money on Fax equipment. Fast and Easy Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Market Research](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Market Research") GM Verified User in Market Research Small-Business (50 or fewer emp.) 8/18/2016 "Hello Fax" 4/5 What do you like best about HelloFax? I can receive faxes on line. A lot of people can get them at one time. Oversea coverage can fax up to 70 plus countries. You can use your Google password to sign in Review collected by and hosted on G2.com. What do you dislike about HelloFax? Minimal support- the only way you can get in contact with somebody for tech support or other problems you might have are through a email ticket system, It may take a while for a response from support representative. Limited contact management resources. You have to have a gmail account or a yahoo account. You have upload large csv files with many contacts Review collected by and hosted on G2.com. Recommendations to others considering HelloFax: Yes, I would recommend Hello Fax to other people. Review collected by and hosted on G2.com. What problems is HelloFax solving and how is that benefiting you? I am using it for faxing documents for personal use. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Medical Practice](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Medical Practice") UM Verified User in Medical Practice Mid-Market (51-1000 emp.) 6/1/2016 "I'm and end user" 3.5/5 What do you like best about HelloFax? It's pretty easy to use, it has a nice interface and file uploads are easy. Review collected by and hosted on G2.com. What do you dislike about HelloFax? There are times that larger faxes can hang up for hours and sometimes need to be restarted. Review collected by and hosted on G2.com. Recommendations to others considering HelloFax: Research all the available options and make and then make your decision. Review collected by and hosted on G2.com. What problems is HelloFax solving and how is that benefiting you? It does the job, it sends faxes electronically and works most of the time. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ## Questions about HelloFax? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about HelloFax ](https://www.g2.com/products/hellofax/discussions/new) GU Guest User • Last activity over 2 years ago What is HelloFax used for? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/what-is-hellofax-used-for) [ View all Discussions ](https://www.g2.com/products/hellofax/discuss) ## Pricing Options Pricing provided by HelloFax. ### Free $0 ### Home Office $9.99 per month ### Professional $19.99 per month [ View More Pricing Information ](https://www.g2.com/products/hellofax/pricing) HelloFax Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_a654305de0dd720b0f32e3ee030c3297/documo.png "Product Avatar Image") Documo 4.6/5(230) [ Compare Now ](https://www.g2.com/compare/documo-vs-hellofax) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_edbe92b4049fb44cf5d5f49057908b7f/cocofax.png "Product Avatar Image") CocoFax 4.6/5(188) [ Compare Now ](https://www.g2.com/compare/cocofax-vs-hellofax) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_28ad0ea059a00eacf4b949663a5f5360/ifax.png "Product Avatar Image") iFax 4.7/5(480) [ Compare Now ](https://www.g2.com/compare/hellofax-vs-ifax) ##### ##### HelloFax Features Documents Editing Document Signature Storage Sending Fax Number Existing Numbers Cross-Platform Sending [ View More Features ](https://www.g2.com/products/hellofax/features) ##### Categories on G2 [Online Fax](https://www.g2.com/categories/online-fax) ##### Explore More [How accurately does the platform track SaaS licenses, including per-user, per-feature, or tiered licensing models?](https://www.g2.com/discussions/how-accurately-does-the-platform-track-saas-licenses-including-per-user-per-feature-or-tiered-licensing-models)[Are there background check platforms with pay-per-use pricing for a team that hires infrequently and does not want to pay a monthly minimum for checks they are not running?](https://www.g2.com/discussions/are-there-background-check-platforms-with-pay-per-use-pricing-for-a-team-that-hires-infrequently-and-does-not-want-to-pay-a-monthly-minimum-for-checks-they-are-not-running%20)[What fleet management tools are worth using for a mid-size company that wants solid functionality without paying for features designed for massive enterprise fleets?](https://www.g2.com/discussions/what-fleet-management-tools-are-worth-using-for-a-mid-size-company-that-wants-solid-functionality-without-paying-for-features-designed-for-massive-enterprise-fleets) [best data science and machine learning platforms](https://www.g2.com/discussions/help-me-find-the-best-data-science-and-machine-learning-platforms-advice-needed)[Best sales AI software according to reviews](https://www.g2.com/discussions/what-s-the-best-sales-ai-software-according-to-reviews)[Which mobile app debugging platforms are best rated by engineers for avoiding steep initial setup pain?](https://www.g2.com/discussions/which-mobile-app-debugging-platforms-are-best-rated-by-engineers-for-avoiding-steep-initial-setup-pain) [Show MoreShow Less](javascript:void(0);)