# Best Social Commerce Platforms

## How Many Social Commerce Platforms Products Does G2 Track?

**Total Products under this Category:** 105

### Category Stats (Jul 2026)

- **Average Rating:** 4.48/5 (↑0.02 vs Jun 2026) The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** ChannelSight (+0.96%) - Among all products in this category, ChannelSight recorded the largest rating increase compared to last month

_Last updated: July 31, 2026_

## How Does G2 Rank Social Commerce Platforms Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 5,100+ Authentic Reviews
- 105+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Social Commerce Platforms
 ![G2 Grid® for Social Commerce Platforms plotting products by satisfaction and market presence](https://www.g2.com/categories/social-commerce-platforms/grids.png?focus%5B%5D=2374&focus%5B%5D=1200485&focus%5B%5D=155303&focus%5B%5D=81700&focus%5B%5D=131220&focus%5B%5D=1310570&focus%5B%5D=63581&focus%5B%5D=134856)

Highlighted products: Sprinklr Social, Octadesk, Videowise, Later Social, Dash Social, Sprii.io, Manychat, and MikMak.

Underlying data: [Grid® JSON](https://www.g2.com/categories/social-commerce-platforms/grids.json?focus%5B%5D=sprinklr-social&focus%5B%5D=octadesk&focus%5B%5D=videowise&focus%5B%5D=later-social&focus%5B%5D=dash-social&focus%5B%5D=sprii-io&focus%5B%5D=manychat&focus%5B%5D=mikmak)

**Sponsored**

### Bambuser

Trusted by the world's leading and largest retailers, Bambuser is the #1 platform for live video shopping and shoppable video. Bring real-time selling to your store and engage customers like never before. Explore the platform. Bambuser is a type of video commerce solution designed to help brands enhance their e-commerce strategies through innovative streaming services. This platform focuses on Social Commerce, Shoppable Video, and Digital Clienteling, enabling businesses to engage with their customers in real-time. By creating immersive shopping experiences, Bambuser blends the convenience of online shopping with the personal touch of in-store interactions, allowing brands to foster deeper connections with their audience. Targeted primarily at retailers and brands seeking to modernize their online presence, Bambuser serves a diverse range of industries, including fashion, beauty, and lifestyle products. The platform's capabilities extend to over 240 countries, making it a versatile option for businesses looking to expand their reach and boost customer engagement. By leveraging live streaming technology, Bambuser facilitates interactive shopping experiences that encourage immediate purchasing decisions, ultimately driving sales and enhancing customer loyalty. Key features of Bambuser include an intuitive interface for live streaming, customizable shoppable video options, and comprehensive analytics tools. Brands can easily set up live shopping events, showcasing their products in real-time while allowing viewers to engage through comments and questions. This interactive element not only fosters a sense of community among customers but also provides brands with valuable insights into consumer preferences and behaviors. The shoppable video feature allows brands to create content that directly links to product pages, streamlining the purchasing process and reducing friction for customers. Additionally, Bambuser's Digital Clienteling solution empowers brands to offer personalized shopping experiences by connecting customers with sales associates through live video. This service enhances the customer journey by providing tailored recommendations and support, akin to the assistance one would expect in a physical store. The combination of these features positions Bambuser as a leader in the virtual commerce space, equipping brands with the necessary tools to thrive in an increasingly digital marketplace. Bambuser distinguishes itself in its category by offering a comprehensive suite of solutions that not only enhance the shopping experience but also deliver measurable results for brands. By integrating live streaming with e-commerce, Bambuser enables businesses to adapt to evolving consumer behaviors and preferences, ensuring they remain competitive in a rapidly changing retail landscape. This innovative approach to video commerce represents a significant advancement in how brands can engage with their customers and drive sales in the digital age.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=1002945&secure%5Bchosen_at%5D=2026-07-31T11%3A59%3A49Z&secure%5Bdisplayable_resource_id%5D=1002945&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=1002945&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=55837&secure%5Bresource_id%5D=1002945&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fsocial-commerce-platforms%3Fopen_modal_url%3D%252Fproducts%252Fhello24%252Fwishlists%253Fhost_path%253D%25252Fcategories%25252Fsocial-commerce-platforms%2526source%253Dcategory&secure%5Btoken%5D=0857fe1c18892dae711ff32d8263762197b023570a102bfd2c31982b89266d30&secure%5Burl%5D=https%3A%2F%2Fbambuser.com%2Fsocial-commerce%3Futm_medium%3Dcpc%26utm_source%3Dg2.com%26utm_campaign%3Dg2_clicks%26utm_content%3Dtopics%26utm_term%3Dsocial_commerce_platforms&secure%5Burl_type%5D=custom_url)

### [Sprinklr Social](https://www.g2.com/products/sprinklr-social/reviews)

Sprinklr Social’s industry-leading platform empowers enterprise teams of all sizes to deliver a consistent brand experience across 35+ digital and social channels to drive engagement and revenue, with in-depth capabilities across publishing, engagement, listening, analytics, employee advocacy, influencer marketing and commerce. - Plan and schedule content using an editorial calendar, store all media assets in a digital asset manager and simultaneously publish across channels at AI-recommended times with an omni- channel publisher - Generate engaging, platform-specific content instantly with Sprinklr AI+ - Engage with your audience across 35+ social and messaging channels using a unified inbox - Leverage AI-powered classification to efficiently analyze sentiment and intent of the inbound messages and engage better and faster with AI Smart Response, Smart Compose, and auto- responses - Analyze performance across owned, earned and paid media, and integrate data from multiple sources into a unified report and get on-demand or routine access - Get 5 times more granular business insights with custom metrics and out-of-the-box dashboards - Uncover AI-powered, critical insights across brand health, campaign performance, competitor benchmarking and more - Empower your sales teams to grow leads by reaching more prospects and delivering personalized content faster - Amplify reach by empower your employees to share your branded content easily, leveraging user-generated content and engaging influencers - Leverage truly enterprise-grade with 10x more granular & customizable compliance and approval workflows for unique business needs

**Average Rating:** 4.1/5.0

**Total Reviews:** 1,143

#### How Do G2 Users Rate Sprinklr Social?

- **Has the product been a good partner in doing business?:** 8.0/10 (Category avg: 9.0/10)
- **Omnichannel:** 7.2/10 (Category avg: 8.4/10)
- **Types:** 8.0/10 (Category avg: 8.7/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10)

#### Who Is the Company Behind Sprinklr Social?

- **Seller:** [Sprinklr](https://www.g2.com/sellers/sprinklr)
- **Company Website:** www.sprinklr.com
- **Year Founded:** 2009
- **HQ Location:** New York
- **Twitter:** @Sprinklr  
38,047 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=2651bb6e84447f3b01d63e29fe0f8afcc3c5f50fd7788def648e7d5319fcae4f&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F399351%2F&secure%5Burl_type%5D=linkedin_company_website)  
4,380 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Social Media Specialist, Social Media Manager
- **Top Industries:** Marketing and Advertising, Information Technology and Services
- **Company Size:** 48% Large, 29% Medium

#### What Do G2 Reviewers Say About Sprinklr Social?

_AI-generated summary from verified user reviews_

##### Pros

- Users find **Sprinklr Social easy to use** , enhancing team collaboration and simplifying content scheduling effortlessly.
- Users value the **centralized management** of Sprinklr Social for seamless control over multiple social media platforms.
- Users appreciate the **omni-channel experience** of Sprinklr Social, valuing its comprehensive support and customizable features.
- Users value the **advanced analytics and reporting tools** of Sprinklr Social, enhancing insights into performance and strategy.
- Users value the **omni-channel integration** of Sprinklr Social, enhancing engagement across all major social media platforms.

##### Cons

- Users find the **complex usage** of Sprinklr Social to be overwhelming, hindering their ability to fully utilize the platform.
- Users find the **learning curve steep** for Sprinklr, requiring significant IT knowledge to navigate its complexities.
- Users find Sprinklr Social's **complex setup and configuration** challenging, often requiring external assistance for effective use.
- Users feel there is a need for **improvement in AI capabilities** and desire more user-friendly workflows and statistics.
- Users experience a **steep learning curve** with Sprinklr Social, citing its overwhelming interface and multitude of features.

#### What Are Recent G2 Reviews of Sprinklr Social?

**["All-in-One Social Management with a Powerful Unified Inbox"](https://www.g2.com/survey_responses/sprinklr-social-review-13134659)**

**Rating:** 4.0/5.0 stars

_— lindokuhle n._

[Read full review](https://www.g2.com/survey_responses/sprinklr-social-review-13134659)

**["Feature Rich Social Platform That Keeps Getting Smarter"](https://www.g2.com/survey_responses/sprinklr-social-review-11426970)**

**Rating:** 5.0/5.0 stars

_— Shruti D._

[Read full review](https://www.g2.com/survey_responses/sprinklr-social-review-11426970)

### [Octadesk](https://www.g2.com/products/octadesk/reviews)

The only AI service platform for all teams: from marketing to sales and after-sales. Centralize conversations and calls, prioritize what matters and automate what you can.

**Average Rating:** 4.6/5.0

**Total Reviews:** 66

#### How Do G2 Users Rate Octadesk?

- **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 9.0/10)
- **Omnichannel:** 8.8/10 (Category avg: 8.4/10)
- **Types:** 8.6/10 (Category avg: 8.7/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10)

#### Who Is the Company Behind Octadesk?

- **Seller:** [Octadesk](https://www.g2.com/sellers/octadesk)
- **Year Founded:** 2008
- **HQ Location:** Sao Paulo, SP
- **Twitter:** @octadesk  
85 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c96e189a7218c75176b539950e47f72d557498dc724631dd5693ec56c645bc76&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Foctadesk%2F&secure%5Burl_type%5D=linkedin_company_website)  
120 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 62% Small, 35% Medium

#### What Do G2 Reviewers Say About Octadesk?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Octadesk, finding it intuitive and efficient for managing customer interactions.
- Users value the **intuitive design** of Octadesk, enhancing customer interactions and making management efficient and organized.
- Users enjoy the **AI efficiency** of Octadesk, streamlining customer interactions and enhancing organization and personalization.
- Users appreciate the **intuitive automation** in Octadesk, which enhances efficiency and personalizes client interactions effectively.
- Users appreciate the **automation features** of Octadesk, enhancing customer interactions and saving valuable time.

##### Cons

- Users find it challenging due to **limited chatbot setup features** , particularly in creating flows for multiple connections.
- Users find the **limited chatbot features** in Octadesk hinder their ability to create effective workflows for multiple numbers.
- Users find the **chatbot setup limited** , particularly when creating flows for each connected number, affecting usability.
- Users find the **chatbot setup limited** , particularly struggling with creating flows for multiple connected numbers.
- Users find the **chatbot setup limited** , especially when needing to create individual flows for different numbers.

#### What Are Recent G2 Reviews of Octadesk?

**["Practical and dynamic system, with features that facilitate daily life"](https://www.g2.com/survey_responses/octadesk-review-12355384)**

**Rating:** 4.5/5.0 stars

_— Thaina T._

[Read full review](https://www.g2.com/survey_responses/octadesk-review-12355384)

**["Octadesk changed the game: Integrated WhatsApp, efficient bots, and reports that organize everything"](https://www.g2.com/survey_responses/octadesk-review-12357353)**

**Rating:** 5.0/5.0 stars

_— Augusto B._

[Read full review](https://www.g2.com/survey_responses/octadesk-review-12357353)

### [Videowise](https://www.g2.com/products/videowise/reviews)

Videowise is the all-in-one video commerce platform for ecommerce brands that want shoppable video, live shopping, AI-generated product visuals, and AI video clipping in a single tool. Built for Shopify and headless storefronts, Videowise is trusted by +4,000 brands like Dr. Squatch, Hot Ones, True Classic, Tibi, Sculpted by Aimee, Skullcandy and Fresh Patch to turn video into their highest-converting channel on-site. Key Features: - Shoppable Video & Images: Build interactive shoppable videos, hotspot images, and video quizzes that let customers check out directly from the content. A/B test widgets across homepage, PDPs, collection pages, and checkout to prove lift. Bare Biology saw a 47% increase in homepage CVR after going live. - Live Shopping: Run multi-host live shows with shoppable products, real-time chat, giveaways, RSVP flows, and instant shoppable replays. Tibi generated over $2.8M across 27 episodes. Andar generated $134K in a single 3-hour show. - AI Studio: Turn a single product photo into studio-grade video assets without a shoot. Four generation modes: 180° product spin videos, lookbook videos, image-to-video, and product try-on images. - Clips: AI that understands video and audio context and automatically slices long content (live replays, demos, UGC, interviews) into categorized short clips that are ready to publish back to your site and social. - UGC & Content Import: Upload your own footage or import from TikTok, Instagram (posts, reels, stories), and YouTube. UGC social listening surfaces every brand mention across platforms, with one-click rights requests. - Video Channels: Launch Netflix-style, SEO-indexed video hubs for tutorials, story-driven content, and on-demand live replays. - AI-Optimized Performance: Every video and image is compressed and delivered up to 5x faster with zero impact on Core Web Vitals or SEO. - Native Integrations: Shopify, Shop app, Tapcart, Klaviyo emails, headless setups, and every major ecommerce stack. - Analytics & A/B Testing: Track video-driven revenue, RPS, AOV, completion rate, and engagement down to individual widget placements, with built-in split testing on every surface. - SEO-Optimized Metadata: Video and image assets are indexed with structured metadata to drive organic traffic from Google video results. Why Choose Videowise? Videowise is what brands switch to after Tolstoy, Firework, Vimeo, and LyveCom stop keeping up. One platform covers content generation, shoppable on-site experiences, live shopping, and AI-powered video repurposing, so your team stops stitching tools together. Every feature ships with A/B testing and real performance data, backed by a support team that helps you ship. Turn your product catalog into video at scale, and your storefront into the highest-converting channel you own.

**Average Rating:** 4.8/5.0

**Total Reviews:** 66

#### How Do G2 Users Rate Videowise?

- **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 9.0/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 2.1/10 (Category avg: 10/10)

#### Who Is the Company Behind Videowise?

- **Seller:** [Videowise](https://www.g2.com/sellers/videowise)
- **Company Website:** videowise.com
- **Year Founded:** 2021
- **HQ Location:** Dover, DE
- **Twitter:** @VideoWiseHQ  
921 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e9e6f9adbaa143458db718500f087d22746d24618d4612e22c500d42b0daffe7&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fvideowisehq%2F&secure%5Burl_type%5D=linkedin_company_website)  
40 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Consumer Goods, Retail
- **Company Size:** 79% Small, 17% Medium

#### What Do G2 Reviewers Say About Videowise?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise the **outstanding customer support** from Videowise, highlighting helpful representatives who provide effective implementation strategies.
- Users appreciate the **helpfulness of Videowise's team** , noting their responsiveness and collaborative support during setup and beyond.
- Users find Videowise to be extremely **easy to use** , enhancing their website experience and ensuring seamless integration.
- Users commend Videowise for its **exceptional response time** , with team members being quick and helpful in addressing needs.
- Users love the **seamless integrations** of Videowise with eCommerce platforms, enhancing engagement and boosting conversions effortlessly.

##### Cons

- Users find the **learning curve and disorganized library** of Videowise challenging, especially with numerous features available.
- Users find the **pricing prohibitive** , which can deter potential clients from using Videowise.
- Users desire more **advanced customization options** in Videowise to better align the app with their branding.
- Users feel that the **limited features** of Videowise hinder their experience and video library organization could improve.
- Users find Videowise to be **not user-friendly** , as it can feel clunky and difficult to visualize content before going live.

#### What Are Recent G2 Reviews of Videowise?

**["Videowise: Stellar onboarding and easy imports turn existing videos into value"](https://www.g2.com/survey_responses/videowise-review-13047688)**

**Rating:** 5.0/5.0 stars

_— Katie C._

[Read full review](https://www.g2.com/survey_responses/videowise-review-13047688)

**["Exceptional Video Hosting with Outstanding Support"](https://www.g2.com/survey_responses/videowise-review-12806417)**

**Rating:** 4.0/5.0 stars

_— Verified User in Cosmetics_

[Read full review](https://www.g2.com/survey_responses/videowise-review-12806417)

### [Later Social](https://www.g2.com/products/later-social/reviews)

Later is a social media marketing and commerce platform that helps business owners, creators, agencies, and social media teams grow their brands and businesses online. Later helps you save time and grow your business by making it easy to manage your entire social media strategy, all in one place. Schedule posts to every social platform, get hashtag suggestions, best times to post, turn your images into clickable, shoppable posts with a custom link in bio, and much more!

**Average Rating:** 4.5/5.0

**Total Reviews:** 381

#### How Do G2 Users Rate Later Social?

- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.0/10)
- **Omnichannel:** 8.5/10 (Category avg: 8.4/10)
- **Types:** 9.2/10 (Category avg: 8.7/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10)

#### Who Is the Company Behind Later Social?

- **Seller:** [Later](https://www.g2.com/sellers/later-be4d4c43-6bd8-437c-acbb-08e5b98f3c0d)
- **Company Website:** later.com
- **Year Founded:** 2014
- **HQ Location:** Boston, MA
- **Twitter:** @latermedia  
37,928 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9433f47bc11b517a610f32ca8decb49ccf3fc1525b86b5155064bc37571e0e0e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Flatergram-me%2F&secure%5Burl_type%5D=linkedin_company_website)  
2,021 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner, CEO
- **Top Industries:** Marketing and Advertising, Health, Wellness and Fitness
- **Company Size:** 80% Small, 14% Medium

#### What Do G2 Reviewers Say About Later Social?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Later Social, enjoying its intuitive interface for scheduling across platforms.
- Users appreciate the **easy post scheduling** with Later Social, simplifying content management across multiple platforms.
- Users value the **easy scheduling** features of Later Social, streamlining the process across multiple social media platforms.
- Users appreciate the **time-saving capabilities** of Later Social, streamlining their social media scheduling and management efficiently.
- Users love the **easy scheduling of posts** with Later Social, allowing efficient management of multiple social media accounts.

##### Cons

- Users are frustrated by **publishing limitations** such as scheduling options for BlueSky or X and clunky story management.
- Users find the **limited features** of Later Social inadequate, especially regarding music options and detailed analytics.
- Users express frustration over **missing features** like folder organization and music addition, affecting their overall experience.
- Users experience **scheduling issues** with Later Social, including difficulties in adding accounts and managing stories.
- Users often face **linking issues** that disrupt functionality, requiring manual reconnections and causing posting inconsistencies.

#### What Are Recent G2 Reviews of Later Social?

**["Later Is a Life-Saver for Scheduling and Platform-Specific Post Tweaks"](https://www.g2.com/survey_responses/later-social-review-12630522)**

**Rating:** 4.5/5.0 stars

_— Jessica G._

[Read full review](https://www.g2.com/survey_responses/later-social-review-12630522)

**["I'm a huge fan and have been using Later for at least a decade. I highly recommend it!"](https://www.g2.com/survey_responses/later-social-review-12939701)**

**Rating:** 4.5/5.0 stars

_— David M._

[Read full review](https://www.g2.com/survey_responses/later-social-review-12939701)

#### What Are G2 Users Discussing About Later Social?

- [What is Later used for?](https://www.g2.com/discussions/what-is-later-used-for)
- [What is later for Instagram?](https://www.g2.com/discussions/what-is-later-for-instagram) - 1 comment
- [Is later a good app?](https://www.g2.com/discussions/is-later-a-good-app) - 1 comment
- [Is later free?](https://www.g2.com/discussions/is-later-free) - 1 comment
- [What is later software?](https://www.g2.com/discussions/what-is-later-software) - 1 comment

### [Dash Social](https://www.g2.com/products/dash-social/reviews)

Dash Social is a social media management platform built for modern marketing teams. It combines social media analytics, influencer marketing, social listening, and social commerce tools to help brands effortlessly plan, publish, measure, and optimize content for the best impact. It delivers brand-specific intelligence that turns social into a driver of market insight, competitive advantage, and revenue growth. Key Features & Benefits: - Brand predictive insights to optimize content and investment decisions - Fully customizable cross-channel social media analytics with actionable data - Campaign reporting across owned, earned, paid, and creator content - In-depth competitive analysis, share of voice, and industry benchmarking - Social listening to track trends, audience sentiment, and brand health - Social media scheduling tool for efficient content planning and publishing - Collaborative social media inbox management to engage audiences across channels - Link-in-bio and UGC galleries to drive sales from social - End-to-end creator discovery, management, and measurement to scale influencer partnerships Trusted by leading consumer brands across retail, beauty, fashion, media, and CPG, Dash Social ensures teams can effectively link social performance to revenue, unify fragmented data into executive-ready insights, and confidently scale their brand reach across markets and channels.

**Average Rating:** 4.7/5.0

**Total Reviews:** 406

#### How Do G2 Users Rate Dash Social?

- **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 9.0/10)
- **Omnichannel:** 8.5/10 (Category avg: 8.4/10)
- **Types:** 8.9/10 (Category avg: 8.7/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10)

#### Who Is the Company Behind Dash Social?

- **Seller:** [Dash Social](https://www.g2.com/sellers/dash-social)
- **Company Website:** www.dashsocial.com
- **Year Founded:** 2013
- **HQ Location:** Halifax, NS
- **Twitter:** @DashSocialHQ  
1,856 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7a3ff2b9ef950267cb1559972563b165886a5b5d0fcbedef54e9ac05c7a7bd41&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fdashsocialhq%2F&secure%5Burl_type%5D=linkedin_company_website)  
299 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Social Media Manager, Social Media Coordinator
- **Top Industries:** Apparel & Fashion, Cosmetics
- **Company Size:** 41% Small, 40% Medium

#### What Do G2 Reviewers Say About Dash Social?

_AI-generated summary from verified user reviews_

##### Pros

- Users love the **user-friendly design** of Dash Social, praising its inviting interface and easy navigation.
- Users appreciate the **analytics focus** of Dash Social, which helps in tracking insights and competitors effectively.
- Users value the **robust analytics** of Dash Social, enhancing content performance understanding and marketing strategy effectiveness.
- Users love Dash Social for its **intuitive scheduling and analytics** , making social media management effortless and effective.
- Users value the **robust analytics and scheduling features** of Dash Social, making marketing campaigns more effective and organized.

##### Cons

- Users express frustration over **Instagram limitations** , particularly with auto-posting and tracking engagement for reels.
- Users note **missing features** , such as limited integration with certain channels and inadequate Salesforce connectivity.
- Users desire more **robust features** in Dash Social, including Reddit integration and enhanced influencer tools.
- Users highlight the **API limitations** of Dash Social, impacting scheduling and reporting capabilities for various platforms.
- Users feel the **feature limitations** of Dash Social hinder effective scheduling, reporting, and in-depth data insights.

#### What Are Recent G2 Reviews of Dash Social?

**["Dash Makes Scheduling Effortless with a Clean UI and Reliable Posting"](https://www.g2.com/survey_responses/dash-social-review-12846720)**

**Rating:** 4.0/5.0 stars

_— Ryan M._

[Read full review](https://www.g2.com/survey_responses/dash-social-review-12846720)

**["Streamlined Social Media Scheduling with Powerful Analytics and Insights"](https://www.g2.com/survey_responses/dash-social-review-12861498)**

**Rating:** 5.0/5.0 stars

_— Veronica G._

[Read full review](https://www.g2.com/survey_responses/dash-social-review-12861498)

#### What Are G2 Users Discussing About Dash Social?

- [What is Dash Hudson used for?](https://www.g2.com/discussions/what-is-dash-hudson-used-for)

### [Sprii.io](https://www.g2.com/products/sprii-io/reviews)

Sprii is the #1 innovative live shopping and video commerce solution designed to help brands and retailers host fully shoppable events on social media and their websites. This platform enables users to transform live and recorded video content into a dynamic sales channel, allowing customers to engage, ask questions, and make purchases directly from the video interface without navigating from the viewing experience. By integrating interactive elements into video content, Sprii enhances customer engagement and streamlines the purchasing process. Targeted at brands and retailers looking to elevate their e-commerce strategies, Sprii caters to businesses (brands and retailers) of all sizes that wish to leverage the power of live streaming and video commerce. The platform is particularly beneficial for those aiming to maximize their reach and revenue through interactive shopping experiences. With the ability to host fully shoppable live events, Sprii provides a unique opportunity for businesses to connect with their audience in real-time, fostering a sense of community and loyalty among customers. One of the standout features of Sprii is its capability to facilitate multi-channel live streaming. Users can simultaneously broadcast their events across various social media platforms (Instagram and Facebook) and their own websites, ensuring that they reach a broader audience while maintaining control over customer data and conversions. This feature is complemented by the ability to embed shoppable video content, reminiscent of TikTok and Instagram Reels, into your webshop, creating a seamless and engaging shopping experience that can drive sales through your social media content/video content. Sprii also excels in e-commerce integrations and automation, seamlessly connecting with major e-commerce platforms to synchronize products, inventory, and orders automatically. This integration minimizes manual work and reduces technical complexities, allowing businesses to focus on creating compelling content rather than managing logistics. Additionally, Sprii provides hands-on onboarding, strategic guidance, and access to performance insights, empowering users to continuously optimize their live shopping and video commerce initiatives. With proven results, Sprii is trusted by over 3,000 brands globally, driving conversion rates that can be up to 20 times higher than traditional e-commerce methods. The platform has facilitated thousands of live shows, resulting in millions of products sold and significant revenue generation. With comprehensive support and best-practice guidance, Sprii is designed to be accessible even for teams new to the concept of live shopping, making it a valuable tool for businesses looking to set themselves apart from their competitors.

**Average Rating:** 4.7/5.0

**Total Reviews:** 24

#### How Do G2 Users Rate Sprii.io?

- **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.0/10)
- **Omnichannel:** 10.0/10 (Category avg: 8.4/10)
- **Types:** 10.0/10 (Category avg: 8.7/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 10.0/10 (Category avg: 10/10)

#### Who Is the Company Behind Sprii.io?

- **Seller:** [Sprii.io](https://www.g2.com/sellers/sprii-io)
- **Company Website:** sprii.io
- **HQ Location:** Denmark, DK
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=226316cb702d678a6f3266863714f0bd8e0408db28a2a089e0832ffa2d52544b&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Feasylivesales&secure%5Burl_type%5D=linkedin_company_website)  
37 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner
- **Top Industries:** Retail
- **Company Size:** 92% Small, 8% Medium

#### What Do G2 Reviewers Say About Sprii.io?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate Sprii for its **affordability** , making it accessible for businesses of all sizes to thrive.
- Users rave about the **fantastic customer support** from Sprii.io, noting their responsiveness and genuine investment in success.
- Users commend Sprii.io for its **innovative product development** , enhancing sales with purpose-built tools and excellent support.
- Users highlight Sprii.io's **fantastic support and innovative tools** that significantly enhance sales and business growth.

#### What Are Recent G2 Reviews of Sprii.io?

**["Easy Live Shopping with Seamless Shopify Integration"](https://www.g2.com/survey_responses/sprii-io-review-13160729)**

**Rating:** 4.0/5.0 stars

_— Martine F._

[Read full review](https://www.g2.com/survey_responses/sprii-io-review-13160729)

**["Easy-to-Use UI and Exceptionally Helpful Support"](https://www.g2.com/survey_responses/sprii-io-review-13148820)**

**Rating:** 5.0/5.0 stars

_— Tomas B._

[Read full review](https://www.g2.com/survey_responses/sprii-io-review-13148820)

### [Manychat](https://www.g2.com/products/manychat/reviews)

Manychat is the #1 omnichannel platform for D2C brands, Retail stores, Non-profits, Restaurants, Real Estate companies in the world. Founded in 2016, Manychat powers over 1 billion conversations every year and is used in over 190 countries. Engage your customers instantly. Automate interactive conversations in Instagram Direct Messages, Facebook Messenger, WhatsApp and SMS to grow your brand. Whether you are looking to generate more leads, automating your campaigns, or improving customer satisfaction by increasing your SLA times, Manychat has all the tools to solve your business's marketing needs. This is what Chat Marketing is and what Manychat is.

**Average Rating:** 4.5/5.0

**Total Reviews:** 151

#### How Do G2 Users Rate Manychat?

- **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 9.0/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10)

#### Who Is the Company Behind Manychat?

- **Seller:** [ManyChat](https://www.g2.com/sellers/manychat)
- **Year Founded:** 2016
- **HQ Location:** Palo Alto, US
- **Twitter:** @ManyChatHQ  
3,747 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4ef3801e651bd8830c57841dcfa85d4ed3b3aeac3af81b59430dff194590a20c&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F11058494%2F&secure%5Burl_type%5D=linkedin_company_website)  
558 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner, Founder
- **Top Industries:** Marketing and Advertising, Health, Wellness and Fitness
- **Company Size:** 87% Small, 10% Medium

#### What Do G2 Reviewers Say About Manychat?

_AI-generated summary from verified user reviews_

##### Pros

- Users love the **ease of use** in Manychat, enabling quick setup and personalized customer interactions effortlessly.
- Users love the **automation features** of Manychat, finding it user-friendly and time-saving for managing interactions.
- Users appreciate the **ease of automation** with ManyChat, enhancing response rates and saving valuable time.
- Users admire the **user-friendly and intuitive features** of Manychat, enhancing client engagement and streamlining communication effortlessly.
- Users find Manychat **extremely user-friendly** , simplifying automations and enhancing client engagement effortlessly.

##### Cons

- Users find Manychat's **limited features** restrictive, especially on the free plan, leading to frustration and confusion.
- Users feel Manychat is **expensive** , particularly for smaller businesses, and suggest more affordable pricing options.
- Users express dissatisfaction with **poor customer support** and unresponsive help links, complicating troubleshooting efforts.
- Users report **missing features** in Manychat, leading to frustrations with integrations and support availability.
- Users find the **pricing structure inflexible** , limiting access for smaller businesses or individuals on a budget.

#### What Are Recent G2 Reviews of Manychat?

**["Streamlined Instagram DM Automation, Saves Hours Weekly"](https://www.g2.com/survey_responses/manychat-review-12461079)**

**Rating:** 5.0/5.0 stars

_— Jordan G._

[Read full review](https://www.g2.com/survey_responses/manychat-review-12461079)

**["Streamlined Client Interaction with Robust Automation"](https://www.g2.com/survey_responses/manychat-review-12832287)**

**Rating:** 5.0/5.0 stars

_— Felipe C._

[Read full review](https://www.g2.com/survey_responses/manychat-review-12832287)

#### What Are G2 Users Discussing About Manychat?

- [Is many chat free?](https://www.g2.com/discussions/is-many-chat-free)
- [What is ManyChat app?](https://www.g2.com/discussions/what-is-manychat-app)
- [What is ManyChat?](https://www.g2.com/discussions/what-is-manychat) - 1 comment, 1 upvote
- [What is ManyChat used for?](https://www.g2.com/discussions/what-is-manychat-used-for)

### [MikMak](https://www.g2.com/products/mikmak/reviews)

MikMak, a SPINS company, provides real-time commerce intelligence and orchestration software to help brands grow in real-time. Operating in 100+ countries with 8,000+ media and retailer partners worldwide, the MikMak Platform empowers multichannel brands to quickly understand what is working, take immediate action, and plan and optimize for the future. Enable Commerce Everywhere with MikMak Commerce: Build seamless paths to checkout from any retailer across your entire media mix, leveraging AI for inventory accuracy Measure the Omnichannel Outcome with MikMak Insights: Proprietary AI synthesizes complex data into actionable recommendations, revealing retailer sales impact, consumer behavior, and more Plan and Optimize Future Outcomes with MikMak Aura: Connect full-funnel media spend to incremental retailer sales performance, providing real-time AI-powered intelligence to drive smarter, more profitable growth

**Average Rating:** 4.5/5.0

**Total Reviews:** 66

#### How Do G2 Users Rate MikMak?

- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.0/10)
- **Omnichannel:** 6.8/10 (Category avg: 8.4/10)
- **Types:** 7.1/10 (Category avg: 8.7/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10)

#### Who Is the Company Behind MikMak?

- **Seller:** [MikMak](https://www.g2.com/sellers/mikmak)
- **Company Website:** www.mikmak.com
- **Year Founded:** 2014
- **HQ Location:** New York, NY
- **Twitter:** @mikmaktv  
946 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e3dc8906ebc456ea53c639bb282ff4d5c93f0834b8bdfe067458023135a96ec3&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmikmak-tv%2F&secure%5Burl_type%5D=linkedin_company_website)  
146 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Consumer Goods, Marketing and Advertising
- **Company Size:** 39% Medium, 31% Large

#### What Do G2 Reviewers Say About MikMak?

_AI-generated summary from verified user reviews_

##### Pros

- Users commend MikMak for its **user-friendly interface and invaluable support** , enhancing campaign insights and communication.
- Users praise the **responsive customer support** of MikMak, highlighting Asma's proactive and helpful nature.
- Users value the **reliability of partnerships** with MikMak, praising excellent support and prompt communication from their team.
- Users value the **quick response time** from MikMak's support team, enhancing their overall experience with the platform.
- Users commend the **excellent communication** of MikMak, highlighting prompt and thorough support from their representative, Asma.

##### Cons

- Users find the **difficult learning curve** for understanding metrics and navigating features to be challenging with MikMak.
- Users find the **difficult navigation** challenging due to the numerous features and complex user interface.
- Users are frustrated by **missing features** like limited retailer visibility and costly filter functionality options.
- Users find **navigation issues** challenging due to the platform's complexity and suggest improvements for easier report access.
- Users find the **poor navigation** challenging, especially when trying to pull specific daily reports effectively.

#### What Are Recent G2 Reviews of MikMak?

**["Elevating your shoppable media"](https://www.g2.com/survey_responses/mikmak-review-11779051)**

**Rating:** 5.0/5.0 stars

_— Kristen K._

[Read full review](https://www.g2.com/survey_responses/mikmak-review-11779051)

**["Solved a problem for us"](https://www.g2.com/survey_responses/mikmak-review-10963211)**

**Rating:** 5.0/5.0 stars

_— B D._

[Read full review](https://www.g2.com/survey_responses/mikmak-review-10963211)

#### What Are G2 Users Discussing About MikMak?

- [What is MikMak used for?](https://www.g2.com/discussions/what-is-mikmak-used-for)

### [Emplifi](https://www.g2.com/products/emplifi-emplifi/reviews)

Emplifi is the AI-powered autonomous CX platform that unifies social marketing, commerce, and customer care in a single command center. Powered by Emplifi Fuel, its intelligence engine, the platform connects every team and every customer interaction, from content creation to conversion to post-sale support. 20,000+ global brands, including Domino's, Puma, Canon, Delta, and UFC, rely on Emplifi to manage 4 billion CX interactions per month across social, messaging, reviews, and live chat. The platform includes AI-powered publishing, community management, social listening, unified analytics, influencer marketing, UGC and visual commerce, ratings and reviews, and omnichannel customer care.

**Average Rating:** 4.4/5.0

**Total Reviews:** 373

#### How Do G2 Users Rate Emplifi?

- **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.0/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10)

#### Who Is the Company Behind Emplifi?

- **Seller:** [Emplifi](https://www.g2.com/sellers/emplifi-7f303838-0fb9-47c0-bc12-d24f181fe4b2)
- **HQ Location:** Columbus , US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=5aeabe4c65ed8808ff7358d654976880c558fe4998ce1c7d040a500b8f3d31d7&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Femplifi%2F&secure%5Burl_type%5D=linkedin_company_website)  
547 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Community Manager
- **Top Industries:** Marketing and Advertising, Retail
- **Company Size:** 44% Medium, 31% Large

#### What Do G2 Reviewers Say About Emplifi?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Emplifi, enabling seamless collaboration and efficient social media management.
- Users value the **comprehensive social media management features** of Emplifi, enhancing teamwork and analytics across platforms.
- Users value the **easy access to social media analytics** , enabling effective monitoring of campaign performance and engagement.
- Users value the **analytics capabilities** of Emplifi, enabling effective monitoring and reporting of social media performance.
- Users value the **intuitive features** of Emplifi, which effectively support community management and social media analytics.

##### Cons

- Users note **missing features** in Emplifi, particularly the lack of Excel downloads and limited functionality in analytics.
- Users report **technical issues** with Emplifi, citing glitches and inconsistent support that disrupt workflows and stability.
- Users find **feature limitations** in Emplifi, noting a lack of essential capabilities for data analysis and insights.
- Users feel there is **improvement needed** in features like data download and the effectiveness of the inspiration tab.
- Users note a **lack of features** in Emplifi, particularly for analytics and platform-specific insights.

#### What Are Recent G2 Reviews of Emplifi?

**["Emplifi’s Intuitive Platform Makes Publishing and Dashboards Effortless"](https://www.g2.com/survey_responses/emplifi-review-12624587)**

**Rating:** 4.5/5.0 stars

_— Mel H._

[Read full review](https://www.g2.com/survey_responses/emplifi-review-12624587)

**["Evolving, User-Friendly Suite with Responsive Implementation Support"](https://www.g2.com/survey_responses/emplifi-review-12580996)**

**Rating:** 4.5/5.0 stars

_— John M. C._

[Read full review](https://www.g2.com/survey_responses/emplifi-review-12580996)

#### What Are G2 Users Discussing About Emplifi?

- [What is Emplifi Social Marketing Cloud used for?](https://www.g2.com/discussions/what-is-emplifi-social-marketing-cloud-used-for)
- [What is Emplifi Service Cloud used for?](https://www.g2.com/discussions/what-is-emplifi-service-cloud-used-for)
- [What is socialbakers?](https://www.g2.com/discussions/what-is-socialbakers) - 1 comment
- [Is social Baker free?](https://www.g2.com/discussions/is-social-baker-free)
- [What is scalability in Software?](https://www.g2.com/discussions/what-is-scalability-in-software)

### [Storyly](https://www.g2.com/products/storyly/reviews)

Storyly is an AI-powered content experience platform for mobile commerce. Built for mobile-first engagement, it enables smart, goal-driven, and contextually-personalized content flows within apps and websites to guide customers toward meaningful actions. With a rich set of widgets and immersive content formats, Storyly makes it simple to deliver personalized, shoppable, and interactive experiences. Flexible placements and adaptive flows across the customer journey use behavioral data to select the right content and formats for each moment, driving more conversions, stronger retention and higher AOV. By living natively inside the mobile store, Storyly meets shoppers at the very moment of intent, helping brands capture attention, build stronger connections, and turn every session into growth. Storyly is trusted by over 400 brands in more than 40 countries, including but not limited to Sephora, Stradivarius, Idealo, Rossmann, Coca-Cola, Domino’s Pizza, Turkish Airlines, McDonald’s, NEXT, Swisscom, Coppel, Nestlé, William Hill, ING Bank, Pluxee, Zabka, and Flaconi. Headquartered in New York, USA, Storyly operates with offices in key global cities such as London, Amsterdam, and Istanbul, allowing it to maintain a broad reach and understanding of diverse market needs. By focusing on delivering personalized, interactive content experiences, Storyly stands out as a valuable tool for brands looking to enhance their mobile commerce strategies and drive growth in an increasingly competitive landscape. Recognitions: 💎 E-Commerce Personalization Momentum Leader in G2 2025 Fall Report 💎 Content Distribution Leader in G2 2025 Fall Report 💎 Mobile Marketing Leader in G2 2025 Fall Report 💎 Most Effective Mobile Marketing Platform and Most Effective eCommerce App Campaign in Effective Mobile Marketing Awards 2022

**Average Rating:** 4.7/5.0

**Total Reviews:** 278

#### How Do G2 Users Rate Storyly?

- **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 9.0/10)
- **Omnichannel:** 9.6/10 (Category avg: 8.4/10)
- **Types:** 9.8/10 (Category avg: 8.7/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10)

#### Who Is the Company Behind Storyly?

- **Seller:** [App Samurai](https://www.g2.com/sellers/app-samurai)
- **Company Website:** appsamurai.com
- **Year Founded:** 2016
- **HQ Location:** New York, US
- **Twitter:** @AppSamurai  
5,376 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=211cea4716d86ac96167fecd260249bc2b000211bb6af95b733e1dfd34c075b3&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fapp-samurai&secure%5Burl_type%5D=linkedin_company_website)  
71 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Product Manager
- **Top Industries:** Financial Services, Retail
- **Company Size:** 46% Medium, 27% Large

#### What Do G2 Reviewers Say About Storyly?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise the **ease of use** of Storyly, appreciating its user-friendly interface and seamless integration capabilities.
- Users praise the **quick assistance from specialists** at Storyly, enhancing overall experience and support during integration.
- Users enjoy the **engaging in-app communication** and appreciate the ease of managing content with Storyly.
- Users value the **excellent customer engagement** capabilities of Storyly, enhancing interactions and providing dynamic content seamlessly.
- Users praise Storyly for its **exceptional engagement tools** , enabling dynamic content that enhances customer interaction and satisfaction.

##### Cons

- Users highlight the need for **required improvements** in technical documentation and personalization for better implementation and clarity.
- Users find the **complexity** of Storyly burdensome, requiring excessive time and effort for updates and script preparation.
- Users face **technical issues** with integration efforts and bugs, which can hinder their overall experience with Storyly.
- Users find the **complex interface** of Storyly frustrating, citing unnecessary features and bugs that hinder usability.
- Users note a **lack of customization** options in Storyly, limiting the personalization needed for enhanced user experiences.

#### What Are Recent G2 Reviews of Storyly?

**["Intuitive, Efficient, and Backed by a Truly Supportive Storyly Team"](https://www.g2.com/survey_responses/storyly-review-13066429)**

**Rating:** 5.0/5.0 stars

_— Rona I._

[Read full review](https://www.g2.com/survey_responses/storyly-review-13066429)

**["Innovative Tech That Boosted Our Mobile App Engagement"](https://www.g2.com/survey_responses/storyly-review-13110073)**

**Rating:** 5.0/5.0 stars

_— Anas N._

[Read full review](https://www.g2.com/survey_responses/storyly-review-13110073)

#### What Are G2 Users Discussing About Storyly?

- [What is Storyly used for?](https://www.g2.com/discussions/what-is-storyly-used-for)

### [BIK](https://www.g2.com/products/bik/reviews)

BIK (bik.ai) is the most intelligent conversational marketing platform helping E-commerce businesses drive multiple ROI. This platform enables a brand to transact automation with Chatbots, manage multitasking with CRM, create customized broadcasts with campaigns & attain real-time growth insights. With the vision of creating a customer-centric platform, BIK (bik.ai) is helping various segments of businesses earn an ROI of 137x and empowering businesses worldwide with the slogan of Making Brands Limitless!

**Average Rating:** 4.5/5.0

**Total Reviews:** 66

#### How Do G2 Users Rate BIK?

- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.0/10)
- **Omnichannel:** 8.7/10 (Category avg: 8.4/10)
- **Types:** 8.7/10 (Category avg: 8.7/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 3.3/10 (Category avg: 10/10)

#### Who Is the Company Behind BIK?

- **Seller:** [BIK](https://www.g2.com/sellers/bik)
- **Year Founded:** 2019
- **HQ Location:** Palo Alto
- **Twitter:** @Bikglobal  
46 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=aa06fb5f4ffd7b107207c482ae11b02308a95c36d6929d5e7d307f1ef9c91a8a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fbikglobal%2F&secure%5Burl_type%5D=linkedin_company_website)  
345 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Consumer Goods, Cosmetics
- **Company Size:** 62% Small, 30% Medium

#### What Do G2 Reviewers Say About BIK?

_AI-generated summary from verified user reviews_

##### Pros

- Users commend the **superb customer support** of BIK, highlighting its fast response and helpful onboarding process.
- Users find BIK's platform exceptionally **easy to use** , enhancing their experience with seamless integration and support.
- Users value the **ease of use and excellent features** of BIK, enhancing customer analysis and support.
- Users value the **proactive support** and integration capabilities of BIK, making daily operations seamless and efficient.
- Users value the **easy integrations** of BIK, enhancing support and simplifying their workflow across multiple platforms.

##### Cons

- Users note the **missing features** like label-based segmentation hinder functionality and expect improvement in the chatbot experience.
- Users report **software bugs** causing lags, notification issues, and poor performance with large data uploads in BIK.
- Users note that BIK is **expensive** , but some believe it delivers value through its results-oriented features.
- Users find the **campaign management tedious** , struggling with data tracking and reporting due to UI limitations.
- Users suggest improvements for the **dashboard design** , seeking a more user-friendly interface and better UI.

#### What Are Recent G2 Reviews of BIK?

**["Great Brand Support"](https://www.g2.com/survey_responses/bik-review-11454398)**

**Rating:** 4.0/5.0 stars

_— Priya D._

[Read full review](https://www.g2.com/survey_responses/bik-review-11454398)

**["User-Friendly and Integrated But Needs Mobile Optimization"](https://www.g2.com/survey_responses/bik-review-11657055)**

**Rating:** 4.5/5.0 stars

_— Vidhi D._

[Read full review](https://www.g2.com/survey_responses/bik-review-11657055)

### [ChannelSight](https://www.g2.com/products/channelsight/reviews)

The Platform Powering Agentic Commerce Capture and convert demand with our AI-powered path-to-purchase platform: 1. Where To Buy to convert intent into purchase 2. Digital Shelf to ensure products are discoverable, understandable and ready to buy 3. Shoppable Media to launch & connect marketing campaigns to retail sales

**Average Rating:** 4.5/5.0

**Total Reviews:** 23

#### How Do G2 Users Rate ChannelSight?

- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.0/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10)

#### Who Is the Company Behind ChannelSight?

- **Seller:** [ChannelSight](https://www.g2.com/sellers/channelsight)
- **Year Founded:** 2013
- **HQ Location:** Dublin, Ireland
- **Twitter:** @ChannelSight  
2,151 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=fdcf65be35e2592e4f5215f6d57a47cc4818adc02d074c06d651d46d8f17d008&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fchannelsight&secure%5Burl_type%5D=linkedin_company_website)  
94 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 52% Small, 26% Large

#### What Are Recent G2 Reviews of ChannelSight?

**["A knowledgeable team solving real ecommerce challenges"](https://www.g2.com/survey_responses/channelsight-review-13148805)**

**Rating:** 5.0/5.0 stars

_— Verified User in Consumer Electronics_

[Read full review](https://www.g2.com/survey_responses/channelsight-review-13148805)

**["Fast Decisions, Smooth Builds: ChannelSight Is a Dream Partner"](https://www.g2.com/survey_responses/channelsight-review-13149234)**

**Rating:** 5.0/5.0 stars

_— Fionn L._

[Read full review](https://www.g2.com/survey_responses/channelsight-review-13149234)

#### What Are G2 Users Discussing About ChannelSight?

- [What is ChannelSight used for?](https://www.g2.com/discussions/what-is-channelsight-used-for)

### [CommentSold](https://www.g2.com/products/commentsold/reviews)

CommentSold is the North American leader of live selling technology, with over 4,000 retailers, more than 150M items sold, and $3.5B+ in lifetime GMV. CommentSold’s technology continues to provide businesses of all sizes with best-in-class solutions for delivering engaging live video commerce experiences. With end-to-end solutions for point-of-sale systems, warehouse optimization, live selling, marketing automation, shopping apps, and webstores, CommentSold offers everything businesses need to thrive online.

**Average Rating:** 4.7/5.0

**Total Reviews:** 76

#### How Do G2 Users Rate CommentSold?

- **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.0/10)
- **Omnichannel:** 7.6/10 (Category avg: 8.4/10)
- **Types:** 7.5/10 (Category avg: 8.7/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10)

#### Who Is the Company Behind CommentSold?

- **Seller:** [CommentSold](https://www.g2.com/sellers/commentsold)
- **Year Founded:** 2017
- **HQ Location:** Huntsville, Alabama
- **Twitter:** @CommentSold  
195 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ec54ae8273d075e7638c55fa8184245b227c8253643d3b97c7d3435c0a7b46ab&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcommentsold%2Fabout&secure%5Burl_type%5D=linkedin_company_website)  
120 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner, Business Owner
- **Top Industries:** Retail, Apparel & Fashion
- **Company Size:** 100% Small, 1% Large

#### What Are Recent G2 Reviews of CommentSold?

**["Fabulous Customer Service"](https://www.g2.com/survey_responses/commentsold-review-7514255)**

**Rating:** 5.0/5.0 stars

_— Cari K._

[Read full review](https://www.g2.com/survey_responses/commentsold-review-7514255)

**["Co-Owner"](https://www.g2.com/survey_responses/commentsold-review-7755456)**

**Rating:** 5.0/5.0 stars

_— Shane G._

[Read full review](https://www.g2.com/survey_responses/commentsold-review-7755456)

#### What Are G2 Users Discussing About CommentSold?

- [What is CommentSold used for?](https://www.g2.com/discussions/what-is-commentsold-used-for) - 1 comment
- [Who owns comment sold?](https://www.g2.com/discussions/who-owns-comment-sold)
- [Does CommentSold work with Shopify?](https://www.g2.com/discussions/does-commentsold-work-with-shopify) - 1 comment
- [How much is Comment sold a month?](https://www.g2.com/discussions/how-much-is-comment-sold-a-month) - 1 comment
- [What is CommentSold on Facebook?](https://www.g2.com/discussions/what-is-commentsold-on-facebook) - 2 comments

### [Bazaarvoice](https://www.g2.com/products/bazaarvoice/reviews)

Commerce is facing its biggest shift in a generation. The way shoppers discover products is being completely upended by AI, creating a new 'front door' to every brand. At the same time, consumers are drowning in a sea of fake content and polished advertising that they inherently distrust. This has created a profound trust crisis. In this new world, visibility and growth are no longer guaranteed by the biggest ad budget. They are earned through authenticity. This is where Bazaarvoice comes in. We are the trusted network that turns authentic consumer voices into confident purchases. For over 20 years, we have been dedicated to a single mission: sourcing, verifying, and amplifying authentic consumer voices on a scale unmatched by anyone else. Think of the parent anxiously choosing a baby stroller, or the gamer deciding on a new headset. They aren't looking for an ad; they're looking for a real person who can answer their one simple question: "Is this product right for me or my family?" We provide that answer, confidently and authentically. And now, AI is asking the same question. As AI agents and summaries increasingly make purchasing decisions on behalf of shoppers, they are actively designed to seek out genuine human experience. We are the essential data that teaches AI what is true. We collect, verify, and distribute this truth worldwide, transforming trust into a tangible asset. We don’t just help brands get seen; we help brands get believed. And ultimately, we help them get chosen.

**Average Rating:** 4.2/5.0

**Total Reviews:** 793

#### How Do G2 Users Rate Bazaarvoice?

- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 9.0/10)
- **Omnichannel:** 6.7/10 (Category avg: 8.4/10)
- **Types:** 7.7/10 (Category avg: 8.7/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10)

#### Who Is the Company Behind Bazaarvoice?

- **Seller:** [Bazaarvoice](https://www.g2.com/sellers/bazaarvoice)
- **Company Website:** www.bazaarvoice.com
- **Year Founded:** 2005
- **HQ Location:** Austin, Texas
- **Twitter:** @Bazaarvoice  
19,148 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=8dd6de9c56ca6b5995d8bbe4d525c2b05f815775dbc446ddc66745985646a576&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F21811%2F&secure%5Burl_type%5D=linkedin_company_website)  
1,711 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Marketing Manager, Digital Marketing Manager
- **Top Industries:** Consumer Goods, Retail
- **Company Size:** 40% Medium, 38% Small

#### What Do G2 Reviewers Say About Bazaarvoice?

_AI-generated summary from verified user reviews_

##### Pros

- Users commend the **quick and responsive customer support** of Bazaarvoice, enhancing their implementation and campaign experiences.
- Users value the **extensive retail syndication network** of Bazaarvoice, enhancing visibility and consistency of reviews across platforms.
- Users find Bazaarvoice **easy to implement** , with quick integration and a user-friendly experience throughout the process.
- Users value the **easy implementation** of Bazaarvoice, highlighting seamless integration and a fantastic support team.
- Users value the **seamless syndication of reviews** across multiple sites, enhancing visibility and customer engagement.

##### Cons

- Users find the **difficult learning curve** of Bazaarvoice frustrating, with navigation and catalog management being time-consuming challenges.
- Users find Bazaarvoice to be **expensive** , with inflexible contracts and disappointing customer support hindering their experience.
- Users express frustration over **insufficient information** and self-help reliance, complicating their experience with Bazaarvoice.
- Users express frustration with Bazaarvoice due to **rigid contract terms and poor customer support** , leading to a disappointing experience.
- Users are frustrated with Bazaarvoice's **poor customer support** , citing slow responses and unhelpfulness during challenging situations.

#### What Are Recent G2 Reviews of Bazaarvoice?

**["Game-Changer for Review Management with Stellar Support"](https://www.g2.com/survey_responses/bazaarvoice-review-12626563)**

**Rating:** 5.0/5.0 stars

_— Alice P._

[Read full review](https://www.g2.com/survey_responses/bazaarvoice-review-12626563)

**["Great Syndication Across Retail Partners Like Target, Babylist, and Walmart"](https://www.g2.com/survey_responses/bazaarvoice-review-12749488)**

**Rating:** 5.0/5.0 stars

_— Gary S._

[Read full review](https://www.g2.com/survey_responses/bazaarvoice-review-12749488)

#### What Are G2 Users Discussing About Bazaarvoice?

- [What is Bazaarvoice used for?](https://www.g2.com/discussions/what-is-bazaarvoice-used-for) - 2 comments
- [What is Affable.ai used for?](https://www.g2.com/discussions/what-is-affable-ai-used-for)

### [Shoppable Where to Buy](https://www.g2.com/products/shoppable-where-to-buy/reviews)

They say you have to crawl before you can walk. But with PriceSpider’s proprietary crawl tech, brands sprint toward higher revenue and profit margins by gaining access to every data point they need. The driving purpose of every component of PriceSpider’s Brand Commerce Platform is to help brands big and small build long-lasting relationships with shoppers across the globe by enriching the consumer journey. PriceSpider’s Where To Buy solution allows brands to provide consumers with store location, real-time pricing, stock availability, ratings & reviews, and product bundling for online and local retailers. It allows brands to leverage full-cart visibility, receipt-level data, widgets, and campaign performance to measure marketing ROI and optimize their customer experience. The soul of this technology lies in its powerful data and insights. It empowers brands to present their products at the moment of desire, across all possible digital touchpoints to close sales without friction. Shoppers get a 360 experience at every possible touchpoint; brands get to take back control of the customer journey and drive more sales with global reach and local precision.

**Average Rating:** 4.6/5.0

**Total Reviews:** 37

#### How Do G2 Users Rate Shoppable Where to Buy?

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.0/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10)

#### Who Is the Company Behind Shoppable Where to Buy?

- **Seller:** [Wayvia](https://www.g2.com/sellers/wayvia)
- **Company Website:** wayvia.com
- **Year Founded:** 2004
- **HQ Location:** Irvine, CA
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f78bd99041c6fb51721fa90eec70d77cf7a91c6ca7d4d6e08d8f5be461fd0d24&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fwayvia%2F&secure%5Burl_type%5D=linkedin_company_website)  
226 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Consumer Goods
- **Company Size:** 59% Large, 30% Medium

#### What Do G2 Reviewers Say About Shoppable Where to Buy?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **comprehensive solutions** offered by Shoppable Where to Buy, recognizing their innovative features and clear value.
- Users praise the **innovative features** of Shoppable Where to Buy, highlighting the clear value it provides.
- Users commend the **powerful capabilities** of Shoppable Where to Buy, noting its innovative solutions and clear value.
- Users praise the **innovative solutions** of Shoppable Where to Buy, highlighting their丰富 functionality and clear value.

#### What Are Recent G2 Reviews of Shoppable Where to Buy?

**["Great and innovative solutions, excellent customer service"](https://www.g2.com/survey_responses/shoppable-where-to-buy-review-11667691)**

**Rating:** 5.0/5.0 stars

_— Enzo M._

[Read full review](https://www.g2.com/survey_responses/shoppable-where-to-buy-review-11667691)

**["Retailer Connectivity to Drive Sales"](https://www.g2.com/survey_responses/shoppable-where-to-buy-review-11374379)**

**Rating:** 4.0/5.0 stars

_— Stacy G._

[Read full review](https://www.g2.com/survey_responses/shoppable-where-to-buy-review-11374379)

#### What Are G2 Users Discussing About Shoppable Where to Buy?

- [What is PriceSpider used for?](https://www.g2.com/discussions/what-is-pricespider-used-for)

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Similar Categories

- [Catalog Management](/categories/catalog-management)
- [E-Commerce Platforms](/categories/e-commerce-platforms)
- [E-Commerce Tools](/categories/e-commerce-tools)
- [E-commerce Fraud Protection](/categories/e-commerce-fraud-protection)
- [E-Merchandising](/categories/e-merchandising)

- [Multichannel Retail](/categories/multichannel-retail)
- [Review Management](/categories/review-management-software)
- [Subscription Management](/categories/subscription-management)
- [Age Verification](/categories/age-verification)
- [Brand Protection](/categories/brand-protection)

- [Conversational Commerce Platforms](/categories/conversational-commerce-platforms)
- [Drop Shipping](/categories/drop-shipping)
- [E-Commerce Analytics](/categories/e-commerce-analytics)
- [E-Commerce Personalization](/categories/e-commerce-personalization)
- [E-Commerce Search](/categories/e-commerce-search)

[Browse Social Commerce Platforms Themes](/categories/social-commerce-platforms/themes)

 ![Subhransu Sahu](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Subhransu Sahu")
SS

Researched and written by [Subhransu Sahu](https://research.g2.com/insights/author/subhransu-sahu)

Updated October 3, 2024

Social commerce platforms help companies improve online sales by using social media platforms such as Facebook, Instagram, or Twitter. This type of software allows sellers to connect and engage with buyers and influencers through social media by using user-generated content, shoppable posts, live streams, referrals, gamification, and sometimes augmented reality (AR) or virtual reality (VR) technology. Social commerce platforms are used by marketing teams to create and monitor social media campaigns and product managers to ensure that the data shared on social media is accurate and complies with brand guidelines.

This type of software should not be confused with [social media management](https://www.g2.com/categories/social-media-mgmt) and [social media marketing](https://www.g2.com/categories/social-media-marketing) solutions, which do not focus on e-commerce. Social commerce platforms integrate with [product information management (PIM) software](https://www.g2.com/categories/product-information-management-pim) to sync product data and [e-commerce platforms](https://www.g2.com/categories/e-commerce-platforms) to process orders placed on social media platforms.

To qualify for inclusion in the Social Commerce Platforms category, a product must:

- Manage multiple types of social media content such as text, video, documents, and images
- Provide social media engagement options such as live stream, chat, and private messaging
- Include features for social shopping such as shoppable links and social stores
- Deploy and monitor social media e-commerce campaigns across multiple platforms
- Embed user-generated content, reviews, and social media feedback in social shops
- Personalize the shopping experience by providing recommendations or localized content
- Manage promotions and deals available exclusively on social media platforms
- Analyze campaign performance, user sentiment, and product sales on social media

Top Tools at a Glance

| 

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Unified cross-channel social publishing and sentiment monitoring

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User Review

"All-in-One Social Management with a Powerful Unified Inbox"

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| 

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Omnichannel commerce inbox with chatbot automation

 | 

User Review

"Practical and dynamic system, with features that facilitate daily life"

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| 

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Shoppable UGC video with zero page-speed impact

 | 

User Review

"Videowise: Stellar onboarding and easy imports turn existing videos into value"

 |
| 

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Visual feed scheduling with Instagram-native commerce

 | 

User Review

"Later Is a Life-Saver for Scheduling and Platform-Specific Post Tweaks"

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| 

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AI-driven social commerce analytics with LikeShop

 | 

User Review

"Streamlined Social Media Scheduling with Powerful Analytics and Insights"

 |
| 

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Social comment-to-DM lead conversion automation

 | 

User Review

"Streamlined Instagram DM Automation, Saves Hours Weekly"

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| 

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Multi-retailer shoppable media with purchase-intent analytics

 | 

User Review

"Elevating your shoppable media"

 |
| 

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Shoppable UGC with cross-platform publishing analytics

 | 

User Review

"Emplifi’s Intuitive Platform Makes Publishing and Dashboards Effortless"

 |
| 

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In-app shoppable story commerce with interactive engagement

 | 

User Review

"Intuitive, Efficient, and Backed by a Truly Supportive Storyly Team"

 |

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