--- title: Hello Patient Reviews meta\_title: 'Hello Patient Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter reviews by the users' company size, role or industry to find out how Hello Patient works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 7 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Patient Experience url: https://www.g2.com/categories/patient-experience-88bbaea1-3b81-4636-8255-4b3ab72d3675 --- # Hello Patient Reviews & Product Details Visit Website Hello Patient is a healthcare AI company whose AI agents handle every patient conversation, inbound and outbound, across voice, text, and web chat. Multi-location practices and consumer health brands use Hello Patient's agents to handle more conversations without adding staff. What the agents do Agents answer calls, book appointments, run new-patient intake, answer insurance questions, take refill requests, follow up after visits, run recall outreach, convert referrals, and handle billing and collections, around the clock. When a conversation needs a human, the agent hands off with full context, never gives medical advice, and logs every interaction. Who it is for Multi-location medical groups and health systems across ENT, urgent care, primary care, dental, and multi-specialty care, plus veterinary practices. Hello Patient also serves consumer health and virtual care brands, including GLP-1 and subscription wellness, across the member journey from first touch to re-engagement. One brand saw a 140% lift over its prior static re-engagement program. Results Groups see around 20% more appointments booked, bills paid faster, lapsed patients brought back, fewer repeat calls, and hours back for their teams to focus on the patients in front of them. Integrations Hello Patient integrates with the EHR, practice management, and CRM systems healthcare already runs on, including ModMed, athenahealth, and eClinicalWorks. Security and compliance Hello Patient is HIPAA-compliant, SOC 2 Type 2 certified, and signs a BAA with every client. Founded in 2024 and based in Austin, Texas. FAQ Who is Hello Patient for? Multi-location medical groups, health systems, and consumer health and virtual care brands. What does it do? Its AI agents handle patient calls, texts, and web chat, inbound and outbound, from scheduling and intake to billing, recall, and follow-up. What does it integrate with? The EHR, practice management, and CRM systems healthcare already runs on, including ModMed, athenahealth, and eClinicalWorks. Is it secure? Yes. Hello Patient is HIPAA-compliant, SOC 2 Type 2 certified, and signs a BAA with every client. * * * Product Website Hello Patient Seller [Hello Patient](https://www.g2.com/sellers/hello-patient) Discussions [Hello Patient Community](https://www.g2.com/products/hello-patient/discuss) Languages Supported English, Spanish Overview by Alexander Cohen (Building Bits) Show More ## Pricing Pricing provided by Hello Patient. ### Contact Us for Pricing Pay As You Go Per Month [ View More Pricing Information ](https://www.g2.com/products/hello-patient/pricing) ## Hello Patient Integrations (9) What do users say about integrations? Verified by Hello Patient [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") AdvancedMD ](https://www.g2.com/products/advancedmd/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") athenaOne ](https://www.g2.com/products/athenaone/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Covetrus Pulse ](https://www.g2.com/products/covetrus-pulse/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Customer.io ](https://www.g2.com/products/customer-io/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") eClinicalWorks ](https://www.g2.com/products/eclinicalworks/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Freshdesk ](https://www.g2.com/products/freshdesk/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") HubSpot Service Hub ](https://www.g2.com/products/hubspot-service-hub/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") ModMed ](https://www.g2.com/products/modmed/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zenoti ](https://www.g2.com/products/zenoti/reviews) Show More ![Arman C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Arman C.") AC Arman C. Associate Chief Informatics Officer Mid-Market (51-1000 emp.) 7/10/2026 "Hello Patient Streamlines Scheduling and Intake for a Smoother Patient Experience" 5/5 What do you like best about Hello Patient? What I like best about Hello Patient is how it simplifies the scheduling and intake process for both patients and staff. It reduces manual work, keeps information organized, and makes the overall patient experience more convenient. Review collected by and hosted on G2.com. What do you dislike about Hello Patient? What I sometimes dislike about Hello Patient is that certain workflows are not always as intuitive or flexible as they could be. Certain issues still require staff intervention, and when something is not configured correctly, it can create extra steps instead of reducing them. Review collected by and hosted on G2.com. What problems is Hello Patient solving and how is that benefiting you? Hello Patient is helping solve inefficiencies in scheduling, patient intake, and communication. It allows patients to complete more of the process on their own, which reduces phone calls and repetitive administrative work for staff. This benefits me by making workflows more organized, reducing manual follow-up, and giving the team more time to focus on patients and other operational priorities. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite GF Genesis F. Medical Assistant/ Medical Scribe Small-Business (50 or fewer emp.) 7/31/2026 "Streamlined Patient Scheduling and Tracking from Start to Finish" 5/5 What do you like best about Hello Patient? I like being able to keep track of patients throughout the scheduling process, which makes it easier to stay organized and follow each patient from start to finish. Review collected by and hosted on G2.com. What do you dislike about Hello Patient? The platform centers tightly on intake, scheduling, and routine conversational outreach, meaning it lacks deeper long-term engagement tools found in broader health suites. Review collected by and hosted on G2.com. What problems is Hello Patient solving and how is that benefiting you? It helps schedule more patients who are looking for a provider to perform specific procedures and surgical interventions that can improve their condition. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Jessica S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jessica S.") JS Jessica S. Office Manager Small-Business (50 or fewer emp.) 7/31/2026 "Frees Up Phone Lines and Helps Patients Get Answers Fast" 4.5/5 What do you like best about Hello Patient? It frees up our telephone lines, allowing patients to get the answers they need. Review collected by and hosted on G2.com. What do you dislike about Hello Patient? There are occasional glitches where patients can bypass important triage questions, such as providing insurance information. Review collected by and hosted on G2.com. What problems is Hello Patient solving and how is that benefiting you? It doesn’t allow patients to skip the required demographic and intake questions when scheduling. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Mental Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Mental Health Care") UM Verified User in Mental Health Care Mid-Market (51-1000 emp.) 8/10/2026 "Great Automation, but Inconsistent Call and Message Quality" 3.5/5 What do you like best about Hello Patient? I like how it automates manual work. It takes tedious steps away from live humans so we can focus on other work. Review collected by and hosted on G2.com. What do you dislike about Hello Patient? The latency and quality of the calls and messages are inconsistent. Review collected by and hosted on G2.com. What problems is Hello Patient solving and how is that benefiting you? Hello Patient is a real time support to our clients who are inquiring about Octave's services. It benefits us by saving headcount and reducing manual workflows. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Medical Practice](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Medical Practice") UM Verified User in Medical Practice Small-Business (50 or fewer emp.) 7/31/2026 "Easy Appointment Scheduling and Access to Care Anytime" 5/5 What do you like best about Hello Patient? I like that patients have the opportunity to schedule appointments and receive care even when the office isn’t available. Review collected by and hosted on G2.com. What do you dislike about Hello Patient? Sometimes it does not gather enough information to be able to process new patients, like insurances, sex, or even correct phone numbers. Review collected by and hosted on G2.com. What problems is Hello Patient solving and how is that benefiting you? access to new patient appointments, ,which ultimately helps the clinic grow. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite KG Kimberly G. Cosmetic Supervisor Mid-Market (51-1000 emp.) 7/28/2026 "Every Call Answered, Real-Time Appointment Booking" 4.5/5 What do you like best about Hello Patient? That every call gets answered. It books appointments in real time. Review collected by and hosted on G2.com. What do you dislike about Hello Patient? AI struggles with unusual situations. Conversation delays. Patients don't always realize they are talking to ai. Review collected by and hosted on G2.com. What problems is Hello Patient solving and how is that benefiting you? Making sure every call is answered and freeing up staff. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") AH Verified User in Hospital & Health Care Small-Business (50 or fewer emp.) 7/31/2026 "Easy Appointment Scheduling and Cancellations" 5/5 What do you like best about Hello Patient? Easy to cancel or schedule an appointment for patients Review collected by and hosted on G2.com. What do you dislike about Hello Patient? no way to know why patients cancel appointments Review collected by and hosted on G2.com. What problems is Hello Patient solving and how is that benefiting you? It makes it easier to schedule patients so we know how many we have on clinic days Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ## Pricing Options Pricing provided by Hello Patient. ### Contact Us for Pricing Pay As You Go Per Month [ View More Pricing Information ](https://www.g2.com/products/hello-patient/pricing) ## Top-Rated Alternatives [ ![Weave](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Weave") Weave 4.6/5(433) ](https://www.g2.com/products/weave-weave/reviews) [ ![Epic](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Epic") Epic 4.2/5(938) ](https://www.g2.com/products/epic/reviews) [ ![MaxAssist](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "MaxAssist") MaxAssist 4.7/5(285) ](https://www.g2.com/products/maxassist/reviews) [ View All Alternatives ](https://www.g2.com/products/hello-patient/competitors/alternatives) ##### Categories on G2 [Patient Relationship Management (PRM)](https://www.g2.com/categories/patient-relationship-management-prm)[AI Patient Engagement & Operations](https://www.g2.com/categories/ai-patient-engagement-operations) ##### Explore More [Top-rated AI chatbot platforms for customer retention](https://www.g2.com/discussions/top-rated-ai-chatbot-platforms-for-customer-retention)[Best secure data rooms for investment banking](https://www.g2.com/discussions/best-secure-data-rooms-for-investment-banking)[Which vendor offers the fastest location data updates?](https://www.g2.com/discussions/which-vendor-offers-the-fastest-location-data-updates) [What are the best audio engine platforms with genuinely outstanding customer support and comprehensive training resources?](https://www.g2.com/discussions/what-are-the-best-audio-engine-platforms-with-genuinely-outstanding-customer-support-and-comprehensive-training-resources)[What is the best tool for centralized log monitoring across systems?](https://www.g2.com/discussions/what-is-the-best-tool-for-centralized-log-monitoring-across-systems)[What are the most trusted financial consulting firms by CFOs and finance leaders based on user reviews?](https://www.g2.com/discussions/what-are-the-most-trusted-financial-consulting-firms-by-cfos-and-finance-leaders-based-on-user-reviews) [Show MoreShow Less](javascript:void(0);)