# Perforce ALM Reviews **Vendor:** Perforce **Category:** [ALM Software](https://www.g2.com/categories/alm-software) **Average Rating:** 4.1/5.0 **Total Reviews:** 102 ## About Perforce ALM Perforce ALM (formerly Helix ALM) offers a robust, unified requirements, issue, and test management platform that provides best-in-class traceability and brings order, clarity, and consistency to your development process. It is a great fit for organizations in regulated industries and companies with a strong focus on product quality and safety. By improving alignment and collaboration, ALM helps reduce product development risk and increases the efficiency of your team so you can deliver on time. Automated, end-to-end traceability improves product quality and safety, increases your confidence in project health and releases, and makes it easy to prove compliance with industry regulations. Perforce ALM is a secure, scalable, and integrated platform with modules for Requirements Management, Test Case Management, and Issue Management: · Requirements Management: Centralize & organize requirements to keep teams aligned and projects moving forward. · Test Management: Streamline all types of testing in a single tool to achieve a holistic testing strategy and ensure comprehensive test coverage. · Issue Management: Create, prioritize, and manage high volumes of issues, defects, tasks, and feature requests. Organizations can start with one module to help reduce up-front costs and grow into the full solution to improve all processes over time – while ensuring traceability & compliance along the way. ## Perforce ALM Pros & Cons **What users like:** - Users value the **automation capabilities** of Helix ALM, which enhance efficiency in defect detection and project management. (2 reviews) - Users value the **comprehensive features** of Helix ALM, enabling effective management of development and QA processes. (2 reviews) - Users appreciate the **easy integrations** of Perforce ALM, facilitating seamless workflows with tools like Git and Jenkins. (2 reviews) - Users value the **robust features** of Helix ALM, appreciating its comprehensive support for managing development processes effectively. (2 reviews) - Users value the **flexibility** of Helix ALM, benefiting from customizable workflows and seamless tool integration. (2 reviews) - Users find the **easy implementation** of Helix ALM beneficial, enabling quick setup and effective project management. (2 reviews) - Integrations (2 reviews) - Users value the **responsive and helpful customer support** of Helix ALM, enhancing their issue resolution experience. (1 reviews) - Custom Fields (1 reviews) - Customizability (1 reviews) **What users dislike:** - Users find the **difficult customization** of Helix ALM time-consuming and challenging for teams with limited technical resources. (1 reviews) - Users find the **difficult setup** process of Helix ALM time-consuming, especially for teams with limited technical resources. (1 reviews) - Users find Helix ALM to be **expensive** , especially for larger teams seeking budget-friendly options. (1 reviews) - Users experience **integration issues** with Helix ALM, particularly lacking real-time collaboration features in their workflows. (1 reviews) - Users note the **lack of chat functionality** in Helix ALM, hindering effective real-time collaboration with team members. (1 reviews) - Licensing Issues (1 reviews) - Poor Customer Support (1 reviews) ## Perforce ALM Reviews ### 1. Excellent and comprehensive tool **Rating:** 5.0/5.0 stars **Reviewed by:** Het P. | Systems Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** September 24, 2024 **What do you like best about Perforce ALM?** Covers multiple aspects of the development process, including requirements management, test case management, issue tracking, and source code management. Integrates well with other tools like Jira, Jenkins, and Git, creating a more seamless workflow.Highly customizable workflows that can be tailored to the specific needs of different teams or projects. You can create custom fields, forms, and rules to match your team's processes.Includes audit trails and detailed records for compliance, making it easier to manage projects that must meet regulatory requirements (e.g., ISO, FDA).Helix ALM includes strong test management features, helping teams to organize and track their test cases, test runs, and results. Automated defect detection links failed tests directly to the issue-tracking system. **What do you dislike about Perforce ALM?** Helix ALM is a premium tool, and licensing costs can add up, especially for larger teams. It may not be the best option for companies looking for budget-friendly solutions.While the tool is highly customizable, setting it up for a specific workflow can take considerable time and effort, which may be challenging for teams with limited technical resources.Although it integrates well with other tools, Helix ALM doesn't natively offer the same level of real-time collaboration features (e.g., chat or collaboration spaces) that some other project management tools do. **What problems is Perforce ALM solving and how is that benefiting you?** Provides excellent traceability throughout the entire development lifecycle. You can trace from requirements to test cases, test results, and issues, ensuring comprehensive coverage. Allows for impact analysis to see how changes to requirements affect other areas. ### 2. Overview of Helix ALM **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** September 17, 2024 **What do you like best about Perforce ALM?** Helix ALM offers a user-friendly interface, though it requires some initial training. Implementation is straightforward, with flexible options for cloud or on-premise setups. The platform’s customer support is highly responsive and helpful, making issue resolution smooth. thanks to its robust features for managing requirements, test cases, and issues. Helix ALM provides a wide range of features, though mastering them takes time. Integration with other tools like Git and Jenkins is seamless, enhancing its adaptability within various toolchains. Overall, it's a comprehensive and versatile ALM solution. It’s frequently used by development and QA teams. **What do you dislike about Perforce ALM?** for now, there's nothing I dislike about it but if I've any suggestions in the future I'll share them with you. **What problems is Perforce ALM solving and how is that benefiting you?** it's help me in Reducing Errors and Miscommunication, Collaboration Across Teams and Centralized Requirement Management ### 3. best for Issue tracking **Rating:** 5.0/5.0 stars **Reviewed by:** Gaurav P. | Quality Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** May 05, 2024 **What do you like best about Perforce ALM?** helix ALM allows my developers to manage issues and testing during software development ease . which help us to use frequency and helping with small bussiness . they also provide best customer support which help us with queck problem solve and implementation **What do you dislike about Perforce ALM?** At the moment, I have no complaints as my experience has greatly improved. **What problems is Perforce ALM solving and how is that benefiting you?** As a team management i use this tool and it will help me with tracking all the bug's with my product ### 4. A must have for Application Lifecycle Tracking **Rating:** 4.0/5.0 stars **Reviewed by:** Aishwarya S. | DC Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** March 01, 2024 **What do you like best about Perforce ALM?** The overall UI is easy to use, and the features that allow developers to track the progress, log defects and test the E2E business scenarios. **What do you dislike about Perforce ALM?** Limited scope of customize configurations. **What problems is Perforce ALM solving and how is that benefiting you?** It's providing a very good user friendly interface to track the defects and cause of it. Which makes it easier for developers as well to understand the E2E business scenarios and do the implementation accordingly! ### 5. Helix ALM **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** February 22, 2024 **What do you like best about Perforce ALM?** Helix ALM product was widely used in my last company for project planning and scoping.I was working with TLM module and the best feature was that it help me to document and write test case and organize them in a great way. **What do you dislike about Perforce ALM?** More false positives a major problem was on the execution side.QT framework was a pain and results was not as promising **What problems is Perforce ALM solving and how is that benefiting you?** Track and execute test case was done seemlesly .TCM allows users to link test cases to specific requirements, providing visibility into which requirements have been covered by testing.I was able to monitor and track my test cases easily ### 6. End to end integration **Rating:** 5.0/5.0 stars **Reviewed by:** Sejal K. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 17, 2024 **What do you like best about Perforce ALM?** It deliveres traceability for complex development **What do you dislike about Perforce ALM?** As per my experience there is nothing the dislike about the product **What problems is Perforce ALM solving and how is that benefiting you?** It provides end to end integration and helps in software development also ### 7. Comprehensive review for Helix ALM **Rating:** 4.0/5.0 stars **Reviewed by:** Gautam A. | Software Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** February 08, 2024 **What do you like best about Perforce ALM?** The reason I like Helix ALM is because it helps reduce risk by increasing visibility of devs into project health and traceability. **What do you dislike about Perforce ALM?** Some workflows becomes extremely difficult and less vague to understand. **What problems is Perforce ALM solving and how is that benefiting you?** It helps in advanced collaboration and communication of any risks throughout the team. Also its high level of customization allows my team to manage and track hardware/software bugs and requirements effectively. ### 8. Awesome experience **Rating:** 5.0/5.0 stars **Reviewed by:** rajat k. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 17, 2024 **What do you like best about Perforce ALM?** Helix ALM is a very apporiate tool to work on and gain hands on expierience **What do you dislike about Perforce ALM?** It;s show updates in a veryu lesser time **What problems is Perforce ALM solving and how is that benefiting you?** Bug tracking ### 9. Test case management **Rating:** 3.0/5.0 stars **Reviewed by:** Muheed W. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 16, 2024 **What do you like best about Perforce ALM?** The support provided is very good, highly recommended to small businesses **What do you dislike about Perforce ALM?** Making changes are very complicated, license cost also seems to be on the higher end **What problems is Perforce ALM solving and how is that benefiting you?** Data can be copied from requirements easily, no need for double data entry, tabs like component, summary are auto filled. Work flow is configurable ### 10. Recommended: Very Good Application Life Cycle Management tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** February 09, 2024 **What do you like best about Perforce ALM?** I am Solution engineer works on mutiple products for Project management. This is one of the best tool that i have ever experinced and used for my requirements management and also my Qa team used it for test case management **What do you dislike about Perforce ALM?** I think all the features are good but if you enhance the UI more user friendly then this tool will be more awesome **What problems is Perforce ALM solving and how is that benefiting you?** It benifits me more on my requirement management. This helps my prodcut team to have a proper requirement management journey ### 11. Very nice product **Rating:** 5.0/5.0 stars **Reviewed by:** Het P. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 21, 2023 **What do you like best about Perforce ALM?** It's effectiveness and quality of the software product makes it stands out than others in the market. **What do you dislike about Perforce ALM?** Little bit improvements in UI makes it worth to use **What problems is Perforce ALM solving and how is that benefiting you?** Finds the bug quickly ### 12. Requirements management and traceability **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Medical Devices | Small-Business (50 or fewer emp.) **Reviewed Date:** December 07, 2023 **What do you like best about Perforce ALM?** Helix ALM makes requirements management and traceability easy. It's important to be able to trace requirements through subrequirements, testing, and issues. This tool is intuitive and enables me to generate documents for our quality management system. **What do you dislike about Perforce ALM?** Learning how to create templates took a while. Customer support was very responsive when I had questions. **What problems is Perforce ALM solving and how is that benefiting you?** It helps us better track our requirements in a systematic way. This saves time and money. ### 13. The tracking overall status of the product **Rating:** 4.0/5.0 stars **Reviewed by:** Ritesh J. | Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** February 12, 2024 **What do you like best about Perforce ALM?** Tracking requirement Improves safety measure and quality Increase efficiency of the product **What do you dislike about Perforce ALM?** Integration with other software is not available **What problems is Perforce ALM solving and how is that benefiting you?** Tracking the requirement changes and logging the bugs ### 14. Definitely a good investment! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Biotechnology | Enterprise (> 1000 emp.) **Reviewed Date:** September 15, 2023 **What do you like best about Perforce ALM?** Helix is great, my team went from paper documents to manage requirements, testing, issues to helix. It is a day and night change - the traceability and tracking within the system is fantastic! It really helped us work with broader teams easier and allow better collaboration. **What do you dislike about Perforce ALM?** The setup of the system initially, is a big haul. It definitely takes 1 or 2 people to become SMEs to understand what is available and explore all the options. This can be a bit tedious. **What problems is Perforce ALM solving and how is that benefiting you?** This allows us to have 1 version of a requirement and/or test case, with our paper tracking - it was easy to get confused or not understand who previously edited some of the details. Helix's audit trail has resolved this. ### 15. Helix ALM **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** December 20, 2023 **What do you like best about Perforce ALM?** Helix ALM is known for its robust application lifecycle management features, helping teams manage and streamline their development processes effectively. Users often appreciate its traceability, collaboration, and reporting capabilities. **What do you dislike about Perforce ALM?** its traceability, collaboration, and reporting capabilities. **What problems is Perforce ALM solving and how is that benefiting you?** users find it beneficial for solving challenges in software development, such as ensuring traceability throughout the development lifecycle, managing requirements, and improving collaboration among team members. Its comprehensive features contribute to a more organized and efficient development process. ### 16. Helix ALM Best Tool for development **Rating:** 4.5/5.0 stars **Reviewed by:** Akanksha S. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 13, 2023 **What do you like best about Perforce ALM?** I am a software developer, and in my perspective, Helix ALM is outstanding software as it has excellent automation and versatile options in development artefacts. It also allows us to join ties between its features like test runs, test cases, issues, requirements etc. **What do you dislike about Perforce ALM?** Over all, Helix ALM is good software, and there is nothing to dislike about it, but in my pov, somethings can be updated, like the word template, which will help more effectively in projects. **What problems is Perforce ALM solving and how is that benefiting you?** This software allows showing where we stand in a development project. It also gives an advantage over other software that it allows you to create only one pathway for your system development project. ### 17. Excellent in the field of traceability. **Rating:** 4.5/5.0 stars **Reviewed by:** Jeannine G. | Human Resources Management, Enterprise (> 1000 emp.) **Reviewed Date:** January 13, 2022 **What do you like best about Perforce ALM?** Among the range of good features that this platform has, definitely highlights the management of errors or workflow problems, and of course the fact that it allows you to store risk management information without affecting any other process. Another very good point in favor of Traceability for design checks. **What do you dislike about Perforce ALM?** This software would get a lot of user customization with a simpler configuration on the back, customization is available, but the interface is not intuitive, and of course, as things get better, better integration with electronic document control such as Arena PLM. **Recommendations to others considering Perforce ALM:** It is also a good program for troubleshooting and storing / linking protocols and test reports for verification and validation. Allows users to customize reports to create a traceability array or any other required report. Helix ALM is ideal for maintaining consistency between user needs, requirements, and testing for medical device design controls. **What problems is Perforce ALM solving and how is that benefiting you?** HelixALM deals with the commercial problems of traceability of design controls and the effective management of the error tracking process. The software is mainly used by the research and development and quality departments. My organization uses HelixALM to manage and track our hardware and software errors, as well as our requirements, risk management documentation, and verification or validation tests. ### 18. Highly flexible tool and easy to customize **Rating:** 5.0/5.0 stars **Reviewed by:** Amita N. | Team Lead, Quality Assurance, Financial Services, Mid-Market (51-1000 emp.) **Reviewed Date:** October 15, 2021 **What do you like best about Perforce ALM?** Helix ALM is a very flexible tool and provides easy ways to manage Requirements, Tests, and Defects in one place. Support Team is very quick in responding and helping. **What do you dislike about Perforce ALM?** It offers too much flexibility that users sometimes get overwhelmed because the view on every user's screen is different and they are nervous they do not have visibility to some information. **What problems is Perforce ALM solving and how is that benefiting you?** Managing Traceability effectively. ### 19. A great ALM tool that is applicable to any level of device complexity **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Medical Devices | Mid-Market (51-1000 emp.) **Reviewed Date:** November 26, 2021 **What do you like best about Perforce ALM?** The variety of possibilities it offers: custom fields, links, .. **What do you dislike about Perforce ALM?** the time needed to configure the tool. the Word exports could be nicer looking, it is not very intuitive to create those Word export templates. no possibility to link requirements from different projects **What problems is Perforce ALM solving and how is that benefiting you?** have everything in the same repository to facilitate collaboration between Requirement team, HW/FW/SW engineers, V&V team... ### 20. Helix ALM has helped us successfully move from paper to paperless! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Enterprise (> 1000 emp.) **Reviewed Date:** March 03, 2021 **What do you like best about Perforce ALM?** - Customizable workflows for all objects - Robust reporting capabilities, including being able to customize reports - Ability to create documents - Price is better than some other ALM tools that do more than what we need **What do you dislike about Perforce ALM?** - Some customizations that we have wanted aren't possible (yet) due to limitations with how the system is set up - Inability to 'copy' project and/or security configurations to other projects **Recommendations to others considering Perforce ALM:** Helix is a great tool that lets you customize your workflows - but be careful not to make them too complicated! We tried to follow the "less is more" motto when developing our workflows, which has helped tremendously now that we're in the 'maintenance' phase. **What problems is Perforce ALM solving and how is that benefiting you?** We're solving the inherent inefficiencies of a paper-based process. Not only can our testers get more actual testing done faster (as they are not having to create and print new Word docs for each test), but the testing format is also more consistent across the team. Helix also gives us a central place to more easily document requirements across all our projects, and has fostered more engagement from our end users in actually documenting their requirements (as it is much better than trying to maintain a huge Word document!) ### 21. Industry Workhorse **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Medical Devices | Mid-Market (51-1000 emp.) **Reviewed Date:** February 23, 2021 **What do you like best about Perforce ALM?** The software works. 1. I can rely on the system as setup and configured time and time again because it doesn't auto-update. This makes validation and compliance simple. 2. I can create project after project based on a configuration and validate it by comparing the configuration download. - validation can be done once on a configuration and never need be done again unless I change the configuration. 3. While everything can be configured, that makes me thing "Too Much Work," the help and support system is always up to date by Perforce, so I know I won't run into unsolvable problems. 4. Since the system has been around, every question I can think of has been answered and collated into either video or help file. 5. All compliance considerations are covered. FDA Part 11, ISO, everything is covered. I have yet to run into a feature needed that can't be had. Pretty much as the click of a button. 6. Report generation is straight forward. 7. Import from WS Word is a snap 8. XML import and export is even easier 9. Generating tabular lists are easy 10. Finding anything in a project is easy. 11. I can make Helix ALM perform for document control, system development and software dev pipeline. 12. Are you still reading this? 13. The price is very affordable 14. Sales is very responsive with the right information and documents for me to do my financial requests and projections. **What do you dislike about Perforce ALM?** If I had to make some improvement I would like: 1. Cross project relationships. I want to have an SOP project, a WI project, development projects and validation projects. If I could relate SOP items from the SOP project to WI items in the WI project then create relationships into development projects to show how our SOPs are followed during development and validation. **What problems is Perforce ALM solving and how is that benefiting you?** I call Helix the sausage maker. We use it for validation of tools, development of product and document update. The system allows evidence of different people doing different parts of a workflow. We can show that nothing gets rubber stamped. So that problem is solved. We use it for development and the biggest return is the engineers use the system with very little guidance to generate their documentation and evidence. Nothing is wasted or lost and they can be left to solve problems on product rather than learn how to use the tool. ### 22. Workflow Management Using HelixALM **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Utilities | Mid-Market (51-1000 emp.) **Reviewed Date:** March 02, 2021 **What do you like best about Perforce ALM?** The ability to create customized, secure workflows that are accessible both on our internal network but also accessibly via the internet. **What do you dislike about Perforce ALM?** The data import tools are somewhat limited, in particular bulk updates. We had to develop a customer tool to import merge updates. I also think the reporting tools are somewhat limited and difficult to customize. SQL Based reporting is powerful but difficult to setup and maintain. **What problems is Perforce ALM solving and how is that benefiting you?** We originally started with Helix ALM (TestTrack Pro) for bug tracking. However we quickly found we could apply it as a workflow management tool to many other areas of our business. This included workflows requiring secure access by external users. ### 23. HeliX ALM Usage in Life Sciences Industry **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Enterprise (> 1000 emp.) **Reviewed Date:** March 09, 2021 **What do you like best about Perforce ALM?** Helix ALM comes in with outstanding capabilities to customize as per industry need, which enables us to showcase traceability across various development artifacts (Business/Functional Requirements to Test Scenarios/Scripts through to Issues). The customization enables us to implement processes that comply with the regulatory needs (mostly 21 CFR Part 11). **What do you dislike about Perforce ALM?** I think Test Management capabilities like a forecasting module with extensive off-the-shelf capabilities would be an advantage. Currently, this can be achieved through customization. **What problems is Perforce ALM solving and how is that benefiting you?** We are able to deliver quality products on time while complying with all regulatory needs that need to be met in Software development. ### 24. A great tool to produce quality products while minimizing risks to a great extent. **Rating:** 5.0/5.0 stars **Reviewed by:** Dave P. | Project Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 23, 2020 **What do you like best about Perforce ALM?** Helix Alm, contains functions that are quite relevant and interesting, which could be very useful for most companies, dedicated to any subject, all due to its versatility, one of these outstanding tools that are necessary and key, which this software offers, is that it maintains the information of the risk management that it possesses in an incredible way, especially in web applications, since its error management flow is totally effective in every aspect, being one of the points that most attract my attention. **What do you dislike about Perforce ALM?** You should consider an update for integrations with other platforms that allow electronic document control, in order to promote better performance when using this software, to carry out a consistent administration, mentioning that the configurations can be simpler in the backend, that is, It allows customization but its user interface is not very intuitive, since it does not offer useful information regarding the system's functionalities. **Recommendations to others considering Perforce ALM:** Helix Alm is ideal to maintain traceability between the most urgent needs that a company could have, including the requirements and user tests for design controls for the platforms that are most useful worldwide, which is the medical sector. , without excluding that it allows these individuals to customize reports to create a matrix in a formidable margin or any other analysis that is necessary, being perfect for companies that are dedicated to development, to deliver quality products. **What problems is Perforce ALM solving and how is that benefiting you?** My organization implemented this software mainly to manage and track the errors presented in our digital platform, in order to make updates with constant renewals for greater usability in the system we have, since Helix Alm helps us in the same way to address commercial problems to a great extent, above all to maintain the traceability of design controls and effectively manage the constant failure tracking process, for us to provide better productivity and minimize the inconveniences that we usually get. ### 25. Small footprint but covers all areas of running a project **Rating:** 4.0/5.0 stars **Reviewed by:** Ken K. | Manager Development Support, Mid-Market (51-1000 emp.) **Reviewed Date:** March 02, 2021 **What do you like best about Perforce ALM?** Ease of use from an end user perspective and interfaces well between the various components within the tool **What do you dislike about Perforce ALM?** Agile projects usage and reporting capabilities needs more capabilities **What problems is Perforce ALM solving and how is that benefiting you?** Defect management and qa test cases ### 26. One of the best configuration management software out there **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Management Consulting | Enterprise (> 1000 emp.) **Reviewed Date:** August 05, 2020 **What do you like best about Perforce ALM?** I like where you have the provision to install a proxy server for better performance. So I commonly used them. Improved file search features. The data is stored in RDBMS which is perfect for the place I work. **What do you dislike about Perforce ALM?** There is no provision for electronic signatures which I think is a huge disadvantage. The user interface sometimes has a lot of bugs **Recommendations to others considering Perforce ALM:** Good software to start with but keep in mind of the disadvantages like constant bugs. New users will also find it confusing. **What problems is Perforce ALM solving and how is that benefiting you?** I use this to store my vendor master data in the RDBMS form. And mainly use this information to compare vendors and decide on the RFQs. ### 27. Great tool for collaboration, but it would be better if it were faste. **Rating:** 5.0/5.0 stars **Reviewed by:** David C. | Key Accounts Analyst , Mid-Market (51-1000 emp.) **Reviewed Date:** November 25, 2019 **What do you like best about Perforce ALM?** Instant update to use the latest version to make it easy to create new users and licenses, update the fields and text easier to adapt to project requirements, capture errors and testing in one place. **What do you dislike about Perforce ALM?** The software part that I like least, is Text Editing. Copy and past seem to be a waste of progress in the line and a built-in bulleted list is inconsistent and it is incredibly awkward to try to create or edit a table. The editor is still available, but for a text editor today it is below minimum requirements. **Recommendations to others considering Perforce ALM:** It is also a very flexible software that can be classified easily using catalogs and can be tailored according to our needs. **What problems is Perforce ALM solving and how is that benefiting you?** With this program the software requirements linked to the test cases are successfully recorded and ultimately put to test. This helped our team to much better understand how much more work is needed and how advanced we are in quality control testing. ### 28. Large Backlog and Multiple Project Management **Rating:** 4.0/5.0 stars **Reviewed by:** Jodie L. | Senior Business Analyst, Insurance, Mid-Market (51-1000 emp.) **Reviewed Date:** November 09, 2018 **What do you like best about Perforce ALM?** My favorite part is how we have been able to handle our Backlog in HelixALM. We previously had 3 different programs and multiple spreadsheets. With HelixALM I have been able to bring the entire Backlog into one 'source of truth' . **What do you dislike about Perforce ALM?** The reports are outdated and very hard to malipulate a template for a basic user. I would really like to see WORD Templates that are easier to customize so they can be distributed. I would also like to see the ability to move templates for Defect/Issues, User Stories/Tasks, etc.. from one project type to another. For Instance, I would like to use User Stories in my Traditional Template without having to create them manually. I would like to simply have use of all of the 'types' within any project type. **Recommendations to others considering Perforce ALM:** It's Customize-able but some of the customizations are a little tough to get used to. Plan to spend time on training with your teams and the transition. It will take some planning on leaderships part to establish your companys workflows and processes with the product, but it will be well worth it. **What problems is Perforce ALM solving and how is that benefiting you?** Our backlog was all over the place and hundreds of items. We have now brought that all into 1 location and the visibility and prioritization is 100x better now. We also were beginning to do our own in house development and this product is allowing us to have full tractability from code to test. Our entire team is transitioning to HelixALM and PerforceCore to streamline our process. **Official Response from Rich Clyde:** > Thanks for taking the time to review Helix ALM and for your suggestions. Regarding the Word templates, I was not sure if you were aware of the existing Word templates functionality or if you felt the existing Word templates could be easier to use. Starting in version 2016.0, users have the ability to export all item types to a Microsoft Word output or PDF output. Use Word templates that contain tags and field codes to control the formatting and data exported to the resulting Word document. These templates are configured in Microsoft Word and can be uploaded to the server to share with all ALM users. It is easy to move the Word templates between Helix ALM projects. https://help.perforce.com/alm/help.php?product=helixalm&type=client&topic=ExportToMicrosoftWord ### 29. 6+ Years of experience with surroundsound SCM **Rating:** 5.0/5.0 stars **Reviewed by:** Saurabh S. | Database Architect, Mid-Market (51-1000 emp.) **Reviewed Date:** August 16, 2018 **What do you like best about Perforce ALM?** User friendly application. Easy t o manage multiple version. It provides the flexibility to see the code from multiple version, and you can compare it side by side **What do you dislike about Perforce ALM?** Nothing as such, I found this tool easy compared to other version control tools . It provides the flexibility to see the code from multiple version, and you can compare it side by side **Recommendations to others considering Perforce ALM:** Keep doing the good job. I like the product and I am sure many other likes as well **What problems is Perforce ALM solving and how is that benefiting you?** Version control ### 30. Outstanding Product with Superior Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Rob C. | Director Of Quality Assurance, Banking, Enterprise (> 1000 emp.) **Reviewed Date:** November 16, 2018 **What do you like best about Perforce ALM?** I consider Helix ALM an extremely powerful workflow engine with excellent automation and dashboard capabilities. While it supports ALM out of the box, we also use this product for many other workflows to support our business. With integrated Kanban, it is perfect for agile development. I view Helix as the best Price / Performer on the market today. A "warm knowledgeable body" is reachable in customer service within minutes consistently if needed. This is just not the norm these days, especially with larger companies. **What do you dislike about Perforce ALM?** Would love to see a mobile app in the future to increase the level of accessibility. An integrated chat would also be cool. **Recommendations to others considering Perforce ALM:** Definitely include Helix in your ALM or workflow engine evaluations. and make sure you look at price versus performance. Helix ALM was at the top for us and we considered many. **What problems is Perforce ALM solving and how is that benefiting you?** Greatly enhanced development efficiency. Helix ALM paved the way for tighter collaboration between I/T and our business folks. Dynamic dashboards allows us to understand exactly where we are within a development project. ### 31. Helix ALM has been excellent for our team to manage requirements, issues, and test cases **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Medical Devices | Mid-Market (51-1000 emp.) **Reviewed Date:** November 09, 2018 **What do you like best about Perforce ALM?** The support staff is always extremely helpful and ready to help us with any issues we encounter. We love the ability to create our own Microsoft Word Export Templates and exporting protocols, reports, trace matrices, and much more out of Helix automatically. It helps us create consistent documentation that follows our strict Quality Policy in our heavily regulated industry. **What do you dislike about Perforce ALM?** We recently purchased the InSync Tool and we wish it were a bit more user friendly. The interface has been difficult to work with, however the Tool itself will be a great help once we get it fully functioning. **What problems is Perforce ALM solving and how is that benefiting you?** We have been able to cut down the time to write reports speeding up our Verification and Validation efforts tremendously. ### 32. Helped streamline the tracking of test status **Rating:** 5.0/5.0 stars **Reviewed by:** Mark B. | Mr, Enterprise (> 1000 emp.) **Reviewed Date:** November 12, 2018 **What do you like best about Perforce ALM?** Flexibility has been good, but could still be improved **What do you dislike about Perforce ALM?** The REST API still needs some work to be complete. Some things work differently over API to within client **Recommendations to others considering Perforce ALM:** Nail down the workflow in a trial system before rolling out **What problems is Perforce ALM solving and how is that benefiting you?** Tracking completion of complex test suites with huge perumtations of variants. We gained enormously on the visibility of testing and how to highlight areas which are problematic in some way. ### 33. Easier done than said! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Entertainment | Small-Business (50 or fewer emp.) **Reviewed Date:** December 08, 2018 **What do you like best about Perforce ALM?** Make the flow for testing during product development for defects much easier. I like how it intergrates with JIRA **What do you dislike about Perforce ALM?** I have not found anything strong enough that I can not work around to dislike anything about the product yet! **What problems is Perforce ALM solving and how is that benefiting you?** We are using it to test products during development ### 34. Helix ALM Suite **Rating:** 4.0/5.0 stars **Reviewed by:** Steve P. | Applications Engineer - Technical Lead Engineer, Aviation & Aerospace, Enterprise (> 1000 emp.) **Reviewed Date:** December 05, 2017 **What do you like best about Perforce ALM?** We are using Helix ALM 2016 (formally Testtrack). The customization is really versatile. It allows you to tailor your system management process to the specific needs of the organization. One of the main reasons we chose Helix ALM is for their licensing scheme. We needed a solution that allowed us to collaborate with our customers. Other products required individual licenses which is inconvenient to have the customer buy their own license or buy one for them. Adoption of you process by the customer is easier if the impact to them is minimal. The licenses for Helix ALM are floating which allow the customer to access our web client for free. **What do you dislike about Perforce ALM?** I have three things that could improve or be added functionality. 1. The web client is a little clunky. The user/customer is responsible for setting up their views, which means they have to become somewhat knowledgeable with Helix. To get them to adopt it needs to be easy and seamless for them. I think it would be useful if the administrators could set up web views for customers or user types. Even better would be to do this through the desk top client. 2. Reports, Export document templates, and dashboard widgets are a little difficult to set up. The new document template wizard helps but still takes some time to figure out. I also ran into some variables that were not available that I was hoping to use. Same thing with the reports. I would like more options and customization for the desktop widgets. An example; I was trying to set up a burn down chart, currently we do not use the time tracking feature so I wanted to track open issues within a folder. I found a work around but it was difficult. 3. I have been asking for some kind of Model Based Systems Engineering (MBSE) integration. I think this is the only module that Helix ALM is missing. This tool will allow the systems engineer to define and architect the early system concept that should be able to be linked to requirements. **Recommendations to others considering Perforce ALM:** Hire a Helix ALM consultant to help with the initial architecture setup. We did and learned a lot which made our experience better. **What problems is Perforce ALM solving and how is that benefiting you?** Previously requirements were tracked using Microsoft office or DOORs (which I find to be painful to work with). Helix ALM has allowed use to create a single source of truth for our system development projects. We use all three modules, requirement management, test cases, and issue tracking. Helix allows us to show traceability of our validation back to our requirements and manage our issues (which includes issue traceability back to requirements). We are starting to see our quality improve as well as reduce development time because of requirements and test case reuse across similar systems. **Official Response from Rich Clyde:** > Thanks for taking the time to review Helix ALM and thanks for your suggestions. Regarding suggestion #1, you might want to check out the latest Helix ALM version. Helix ALM 2017.2 introduced the ability to share saved list window tabs and requirement document views with specific users, customers, and security groups. The administrator can set the default tabs or view to display the first time new users in a security group log in to help with onboarding new team members. As you suggested, the administrator can do this setup from either the desktop client or the web client. ### 35. Helix ALM flexible enough for just about any need **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Mechanical or Industrial Engineering | Enterprise (> 1000 emp.) **Reviewed Date:** December 05, 2017 **What do you like best about Perforce ALM?** We've been using Helix ALM for about 10 years now and they have grown with our needs. They have always been responsive to issues and very helpful when we ran into a problem. We currently only use the "Issue Management" portion of ALM, but use it to track the full lifecycle of an "issue", be it a bug report or enhancement that gets spec'ed, assigned and implemented. We have a workflow that enforces reviews & testing to make sure that bugs don't make it into the hands of customers. *note only one division currently uses this software **What do you dislike about Perforce ALM?** Prior to 2017 you would have to close & restart the client if the server went offline, but that has been addressed. There's very little for me to not like about Helix ALM **What problems is Perforce ALM solving and how is that benefiting you?** Items have more traceability now, we can easily see what codelines a change/fix has been made and know immediately if we need to schedule some time for additional fixes. The API has proven invaluable. We have been able to automate a number of systems to better serve ourselves as well as our customers. ### 36. Helix Issue Management **Rating:** 4.0/5.0 stars **Reviewed by:** Javier Enrique Q. | Ingeniero asistente de sistemas, Telecommunications, Small-Business (50 or fewer emp.) **Reviewed Date:** August 22, 2017 **What do you like best about Perforce ALM?** It is a good software where we can track all the issues of software development and with the bug tracker we improve and guarantee our software with the best quality **What do you dislike about Perforce ALM?** Our users dislike the lack of administrators functions that previous TestTrack versions had and our users cannot create the reports from the Web **Recommendations to others considering Perforce ALM:** It is a good software where you can track the issue with software development and It makes easier the integration with other areas of your company. It also helps us to guarantee the products you provide to your clients and the Support Team is always ready to help us in any issue we have **What problems is Perforce ALM solving and how is that benefiting you?** It makes easier the integration with QA, Support and Development and it helps us to guarantee our software and provide it with no errors. We have been working with TestTrack for like 5 years (I guess because we have TestTrack v2011 installed) and it has really helped to improve the software development processes in our company ### 37. Test Track has keept up with us for years **Rating:** 4.0/5.0 stars **Reviewed by:** charles c. | ISO 9001:2008 Manager, University Liaison, Defense & Space, Mid-Market (51-1000 emp.) **Reviewed Date:** July 11, 2016 **What do you like best about Perforce ALM?** Highest marks go to database stability and custom workflow. We started with Test Track almost ten years ago as a company of ten engineers. Now over 90 software developers, electrical engineers, production technicians and quality engineers collaborate with our custom work flows. **What do you dislike about Perforce ALM?** As an administrator I have had to work around the default data types in the client. As the company changed I was not able to freely move types of data into and out of the 'custom fields'. I am 'stuck' with the data fields that are hard wired into the client. Also, I cannot freely rearrange the client form, so we all have to use the same 'look' of the edit screen in our work. Lastly, the only group is a SECURITY GROUP, that is painful. I would want to provide users into groups in a one to many relationship. I would like to make filters and rules on these flexible groups for workflow. (When activity is applied to defect and defect passes filter ALPHA-GROUP send email to ALPHA-GROUP). When people in the group change I would change the GROUP, not the automation rules and filters. I frequently have to edit automation rules when an engineer changes roles in the company. **What problems is Perforce ALM solving and how is that benefiting you?** We use one Test Track project to manage hardware and software problem reports for all product lines. The calculated fields feature provides us with an automated triage of defect reports by calculating a prioritization for lead engineers to review. We use a second Test Track project to implement change notice and configuration management of devices in production. We use a third Test Track project as our ISO 9001:2008 Quality Management System log for audits and Preventive and Corrective Action problem solving. ### 38. Helix Review **Rating:** 3.5/5.0 stars **Reviewed by:** Matt S. | Sr. Solution Architect, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** July 11, 2016 **What do you like best about Perforce ALM?** I like the configurability of the Helix in that it allows me to define multiple requirement artifacts and control what data elements to associate to them so that you don't just have a generic description field to store info in. This tied in with the custom filter function makes it easy to find and sort requirements to make using the system much easier. The ability to customize the workflow to support how a customer want to do approvals is great **What do you dislike about Perforce ALM?** I wish that there was a way to keep a base project that you can inherit other projects from in such a way that as you make changes to the template project they reflect in those projects that are based on the template. Now you can clone a project but once the clone is made any changes you want to make has to be done in both the base project and the cloned project **Recommendations to others considering Perforce ALM:** There are alot of other ALM systems out there that have all the features of testtrack and more, but all of those come with a very high pricetag. For the pricepoint where testtrack is, it was a great tool for it's value. **What problems is Perforce ALM solving and how is that benefiting you?** The ability to show traceability in requirements and the ability to use that tracability to create matrix like reports has been great and has impressed or customers. ### 39. Effienciency in project planning and communication **Rating:** 4.0/5.0 stars **Reviewed by:** Chuck N. | Sr. Manager, Technology Development, Mechanical or Industrial Engineering, Enterprise (> 1000 emp.) **Reviewed Date:** August 22, 2017 **What do you like best about Perforce ALM?** I have been using the Helix requirements management tool for the first time and am setting up a new project. Working with the program manager and systems engineer we have captured the requirements, and flowed those requirements down to specifications. I really like the workflow tools built into this tool that allows me to assign requirements and tasks and receive feedback on risk and level of effort and capture that information within the tool. I also like how easy it is to customize the tool for our needs which allows me to filter requirements across various phases of the project, The requirements are stored in a database which allows me to simply add products to a requirement and those requirements then become part of that new products requirements. This is useful for requirements such as agency certifications with a simple selection in a pull down menu that I can create and add or subtract from. **What do you dislike about Perforce ALM?** Requirements are stored in a database, which I like, but to add a child to a requirement I have to first create a requirements document, then add the child to the requirements document. This is not bad once you understand it, but it was confusing at first **What problems is Perforce ALM solving and how is that benefiting you?** Helix is an effective communication and information gathering tool. We have gone from using Word and Excel documents to communicate requirements to using the Helix tool. The Helix tool keeps a record of requirements reviews and approvals as well as changes to requirements. Using the Word document approach, changing requirements were not always communicated to all stakeholders. ### 40. Tracks issues, manages test cases and requirements, allows modification of workflow **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Electronics | Mid-Market (51-1000 emp.) **Reviewed Date:** December 27, 2017 **What do you like best about Perforce ALM?** Helix ALM is not tied to any specific process, but can be tailored to how your organization works. The default, out-of-the-box process is fine. Helix ALM allows creating ties between requirements, test cases, test runs and issues, which is nice for determining test coverage. Helix ALM allows for addition of custom fields and reports, which also makes it nice to adapt the system to a specific corporate process. **What do you dislike about Perforce ALM?** It would be nice if Helix ALM had a WYSIWYG report creator. There is a method to directly manipulate the report template, which is written in XSLT and stored on the back-end server. However, it is not very convenient. Similarly, It would be good if Helix ALM included a tool for creating requirements templates to match an existing corporate requirement document template. **Recommendations to others considering Perforce ALM:** We also performed evaluations of Atlassian-based tools, and found that they weren't as easy to use as they appeared. The integration of the Helix tools are intuitive and work as they should, and also provide integration with Git and Jira. **What problems is Perforce ALM solving and how is that benefiting you?** Helix ALM allows for a single data source for all requirements and test artifacts, and allows multiple users to simultaneously review and edit data within the system. Helix ALM also allows interfacing directly to Jira and Git, while extending the functionality to provide more details and insight into these project artifacts. Users can access Helix ALM through a PC client or web interface (if web service is running). As more importance is placed on tracing requirements to development and test execution to satisfy that implementation was performed correctly, Helix ALM is being recognized as a single solution for inspecting these ties between the various work items. ### 41. Underwhelmed by Perforce rebrand and updates - doubts about commitment to integrate OSS DVCS **Rating:** 3.0/5.0 stars **Reviewed by:** George B. | Director IT, Higher Education, Small-Business (50 or fewer emp.) **Reviewed Date:** October 12, 2017 **What do you like best about Perforce ALM?** Works almost as well as it did before. I'm hopeful that they continue their external programing SOAP interface support. I also see they may have provided an admin web client interface that they used to have before. Also, in the past when it was Seapine, they had seriously excellent support. I hope that continues. **What do you dislike about Perforce ALM?** Some issues with 2017.1 update migration and documentation with failed links - indicates poor QC. Wiped out settings for email notifications. 32bit->64 bit migration was not as straightforward as it could be with a message after install that further manual configuration was needed - and then a useless link for instructions which failed and then the Perforce site search was clueless on how to find the documentation - Google was able to find the relevant document - but the Perforce site left me with a bad feeling) Also, we use Mercurial for source control - and Perforce buying this may wipe out any chance that Mercurial will be supported by Helix ALM. **Recommendations to others considering Perforce ALM:** If you read best security practices with web accessible database interfaces, you will see that a separate machine/VM is strongly recommended for the "backend" database storage - so you should implement on a minimum of 2 machines - one web server and one database server. Helix ALM enables this - but they provide little to no support if you want to do this in the Cloud. The only support they provide in that situation is for a single machine running both the Web Server and storing the data..... disappointing. **What problems is Perforce ALM solving and how is that benefiting you?** Centralized resource for software development issue management through a web client - we are a 100% telecommuting company. This resource (formerly Seapine TestTrack Pro) has been very reliable for us. And when we needed to manipulate hundreds of issues with our own program through the SOAP interface Seapine provided excellent support. I was unhappy with the previous upgrade removing the web administration interface, that interface capability may be back. ### 42. Very solid product - works very well for our needs. **Rating:** 4.0/5.0 stars **Reviewed by:** Shai H. | Programmer Analyst, Mining & Metals, Enterprise (> 1000 emp.) **Reviewed Date:** July 11, 2016 **What do you like best about Perforce ALM?** One of the best features is that this Product work hand-in-hand with their Project Tracking tool called TestTrack. The shared Libraries and history are great. **What do you dislike about Perforce ALM?** It doesn't alert the User if the Application repository changed or missing files when new files are added. **What problems is Perforce ALM solving and how is that benefiting you?** When you check-in your code you attach it to a project and provide more accountability. ### 43. Changing bug tracking tool from Clearcase to TestTrack **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Entertainment | Enterprise (> 1000 emp.) **Reviewed Date:** August 21, 2017 **What do you like best about Perforce ALM?** Ease of use. Intuitive interface. Easily configurable. **What do you dislike about Perforce ALM?** No french version available. Buttons and menus on the user interface cannot be renamed (translated). **What problems is Perforce ALM solving and how is that benefiting you?** The short Learning curve for users allowed our software development team to use it rapidly and effectively. ### 44. Great Software (For Bug Tracking) **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Banking | Small-Business (50 or fewer emp.) **Reviewed Date:** August 22, 2017 **What do you like best about Perforce ALM?** The easy way to work with this tool, it's all we need here in the company. **What do you dislike about Perforce ALM?** The Client App dislike me, it's more better the Web Interface to work and manage all. **Recommendations to others considering Perforce ALM:** Please, go back all the things that have the Client Application to the Web Interface again..... (The Web Rules) **What problems is Perforce ALM solving and how is that benefiting you?** In my continuity process to develop all bug tracking is solved through Helix ALM (Development Area, QA, and Support) ### 45. Review of Helix ALM **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** August 22, 2017 **What do you like best about Perforce ALM?** Able so share software defect database over a much wider area due to use of cloud. **What do you dislike about Perforce ALM?** Unable to fix mistakes once an update is saved. It would be nice to correct a version number (for example) on a "fix" report. **What problems is Perforce ALM solving and how is that benefiting you?** Able so share software defect database over a much wider area due to use of cloud. ### 46. Solid PLM software **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Aviation & Aerospace | Enterprise (> 1000 emp.) **Reviewed Date:** August 29, 2017 **What do you like best about Perforce ALM?** Longevity and customization. Works well for projects requiring traceability from requirements to test as well as an exceptional customer interface. **What do you dislike about Perforce ALM?** Source code support is still lacking, allowing comments to be linked to issues or requirements when checking code in. **What problems is Perforce ALM solving and how is that benefiting you?** Customer collaboration and input in requirements. Better test plans than we had previously. ### 47. Excellent Version Control Software **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Medical Devices | Enterprise (> 1000 emp.) **Reviewed Date:** October 06, 2016 **What do you like best about Perforce ALM?** The program is great at setting up Working Directories and Repositories. Baselines and different snapshots are a great feature for organizing different versions and final releases. Excellent network option for multiple users. **What do you dislike about Perforce ALM?** No integration with AD, just another account to keep track of. Program can be a little hard to learn with so many different features. Would recommending taking a crash course. Creating repositories, baselines and working directories can be hard to figure out with you do not know what you are doing. UI isn't super straight forward. **Recommendations to others considering Perforce ALM:** This is a great application to use if you are considering a networkable software with multiple users. I would recommend that you take a crash course in order to properly utilize the software as it can be a little daunting at first. The program overall works well and is relative easy to use once you understand it. **What problems is Perforce ALM solving and how is that benefiting you?** Storage of Firmwares, recipes, software. Is great for version control, lets me access files anywhere I have access to the network, including via VPN. **Official Response from Rich Clyde:** > Thanks for taking the time to review Surround SCM. Surround SCM does integrate with Active Directory so you would not need to keep track of another account. You can also log into Surround SCM using single signon. The Active Directory options are configured in the Seapine License Server. You can read more about those options in the Seapine user documentation at http://help.seapine.com/licenseserver/2016.1.0/lsadmin/Default.htm#LicenseServerAdmin/AddingActiveDirectoryServers.htm If you have any further questions, don't hesitate to contact the Seapine Support group. - The Seapine Development team ### 48. TestTrack Defect Tracking System **Rating:** 5.0/5.0 stars **Reviewed by:** David G. | QA, Paper & Forest Products, Enterprise (> 1000 emp.) **Reviewed Date:** July 11, 2016 **What do you like best about Perforce ALM?** Some of the things I like best about TestTrack are how easy it is to use and very configurable to adapt to your company and projects. There are many views and options on how to get data to the user including the new Task Board where you can drag and drop tickets from one status to another. **What do you dislike about Perforce ALM?** We have used TestTrack for over 12 years now and are very happy with it. We tried a couple of times to integrate with Surround SCM and did not have much luck with that and did not find benefit. **Recommendations to others considering Perforce ALM:** Give TestTrack a trial on a test server and experience how it can work for your organization. It is very configurable and can be very strict or open depending on how you want it to behave. It's been a great system for us for many years. **What problems is Perforce ALM solving and how is that benefiting you?** TestTrack is great with tracking issues and projects through the entire lifecycle and it provides visibility to all the stakeholders both onsite and offsite. ### 49. Review of Test Track Pro Managers perspective **Rating:** 4.5/5.0 stars **Reviewed by:** Daniel K. | Configuration Manager, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** July 18, 2016 **What do you like best about Perforce ALM?** Easy to use and understand. Extremely quick to deploy. Using it around 12 years I do not recall any bugs. Customer support team is extremely effective. We have also contracted their professional services and training, and they are also highly effective. I am a manager of 30 years and I do not give good reviews easily. The product is also cost effective, the system is easy to admistrate and it will save you money compared to some high power solutions. Our user base is around 300 people and it has never been a problem. Floating license model is perfect. **What do you dislike about Perforce ALM?** The database is relational to an extent but if you try to use too many levels in custom field and attain a relational model, you may run into inconveniences, but no show stoppers. **Recommendations to others considering Perforce ALM:** Fully review with stakeholders your intended model and workflow before deployment and all will be well. **What problems is Perforce ALM solving and how is that benefiting you?** Manages the complete development to QA handoff including release to production. ### 50. Use on numerous medical device development & testing projects. **Rating:** 4.5/5.0 stars **Reviewed by:** Harold P. | Program Manager, Medical Devices, Small-Business (50 or fewer emp.) **Reviewed Date:** July 15, 2016 **What do you like best about Perforce ALM?** Very configurable in workflows, fields, filters, and reports. Numerous uTube tutorials. Very responsive support. Agile and different examples and templates. On demand configurable trace matrix. **What do you dislike about Perforce ALM?** Need Baselining on Reqts & Test Cases, not just Docs. Differences between client and web functionality. With the numerous fields, sometimes hard to find correct field. Import / Export to other tools. XML seems to have compatibility issues. Still have limitations of integration between the 3 tools (RM, TCM & Pro) in tracing and displaying fields intermixed. Text editing functionality(would like it more Word like) and round tripping to Word or Excel. Would like greater use of multi-line fields other than in just documents. **Recommendations to others considering Perforce ALM:** Get the consulting to help train and setup initial TT. It will make users much more productive. Start simple, don't get carried away with all the possible automation or you'll create a mess. Consider tool validation and documentation from day 1 to simplify effort. **What problems is Perforce ALM solving and how is that benefiting you?** Medical device development and testing Requirements, Test Cases, Testing, Risk Analysis, Issues and tracing between.. Collaboration between multiple groups. Changes during project and impact analysis, cost analysis. Agile project process ## Perforce ALM Discussions - [What is Helix ALM used for?](https://www.g2.com/discussions/what-is-helix-alm-used-for) - 1 comment, 1 upvote - [View Perforce ALM pricing details and edition comparison](https://www.g2.com/products/perforce-alm/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+11%3A52%3A15+-0500&secure%5Bsession_id%5D=823f4990-2b64-48e3-bbfd-720aded5180f&secure%5Btoken%5D=928730ba80739f7e4dd7347f8b22ad303d4ecbb51adb93725e93a64f94b33352&format=llm_user) ## Perforce ALM Features **Bug Reporting** - User Reports & Feedback - Tester Reports & Feedback - Team Reports & Comments **Core Lifecycle Management - ALM Software** - Test Management - Traceability - Requirements Management **Agentic AI - Software Testing** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance **Bug Monitoring** - Analytics - Bug History - Data Retention **Administration** - Requirements Listing - Centralized Information - Traceability **Organization - ALM Software** - Reporting - Collaboration - Project Planning **Communication** - Stakeholder Communication - Internal Communication Enablement **Agentic AI - Bug Tracking** - Adaptive Learning - Natural Language Interaction - Proactive Assistance **Procedural** - Automated Creation & Testing ## Top Perforce ALM Alternatives - [OpenText Application Quality Management](https://www.g2.com/products/opentext-application-quality-management/reviews) - 4.0/5.0 (125 reviews) - [codebeamer](https://www.g2.com/products/codebeamer/reviews) - 4.3/5.0 (139 reviews) - [IBM Engineering Requirements Management DOORS Next](https://www.g2.com/products/ibm-engineering-requirements-management-doors-next/reviews) - 4.0/5.0 (123 reviews)