I have heard great things about some of its capabilities. Unfortunately, I haven't been able to get it set up properly after 4 weeks. The customer service reps will only offer assistance through text-chat. It takes forever. They'll ask you to keep sending them screenshots of all of these settings, and then in the end, they will tell you, "watch this video" or "take this training course" in order to learn how to do this. Review collected by and hosted on G2.com.

I can't believe a company can exist with customer support that is this bad. I came from a lower priced competitor who I could jump on a quick zoom call with, they'd take over my computer for 5 minutes and voila, everything was fixed.Helium 10 needs to jump into modern times and start giving better options to support their customers. I so much regret switching, I've wasted dozens of hours and still not fixed. "If it ain't broke, don't try to fix it" with Helium10. Review collected by and hosted on G2.com.

Being able to compare products against one another for both Walmart and Amazon was really helpful when trying to see what is trending and what is being searched for the most. It helped to filter out items that are doing better than others, which is helpful when doing product research. The category list is very wide and covers anything you need to research. Review collected by and hosted on G2.com.

It will not let me delete old queries for some reason. So, now I have a really long list of product searches and I have to keep scrolling to find the one I want. Not efficient at all. I was also not very intuitive at first. With more use, I realized certain features that were not really apparent when I first started using it. Also, the top keywords are in random order for some reason. Maybe I am doing it wrong? Review collected by and hosted on G2.com.

The wide varienty of tools and plugins means I have a solution to almost all my SEO questions. Review collected by and hosted on G2.com.

I'm not 100% confident in the actual numbers it produces nut i do trust the relitivity between the numbers. Review collected by and hosted on G2.com.

Providing a vast array of features, I have yet to fully explore all of them, but the ones I have utilized have undoubtedly proven to be immensely valuable. Notably, Helium 10 emerges as an exceptionally useful tool for enhancing account sales, offering comprehensive functionalities such as data analysis, keyword research, competitor analysis, and beyond. Review collected by and hosted on G2.com.

While conducting keyword research, it is typical to come across both pertinent and inconsequential keywords related to our product. To unlock supplementary functionalities like multiple user access, it is advisable to consider upgrading your plan. Review collected by and hosted on G2.com.

Giving a huge swath of highlights, I still can't seem to completely investigate every one of them, yet the ones I have used have without a doubt demonstrated to be enormously significant. Quite, Helium 10 arises as an especially helpful apparatus for upgrading account deals, offering extensive functionalities, for example, information examination, catchphrase research, contender investigation, and then some. Review collected by and hosted on G2.com.

While directing watchword research, it is ordinary to run over both relevant and insignificant catchphrases connected with our item. To open valuable functionalities like numerous client access, it is fitting to consider redesigning your arrangement Review collected by and hosted on G2.com.

Not much any more. Their egos outweigh the usefulness and trustworthiness of the tools they provide. Sloppy overall. Everything is an upsell and you have sit through boring useless events if you do have any interest in the stuff they peddle. Review collected by and hosted on G2.com.

Support is the worst. The lag time and results are embarrassing. For a tech company, you would think they would get this aspect fixed. It's not uncommon to see the group's posts constantly reaching out for help with existing support cases only to have them be ignored or removed. There's better software out there to use. Review collected by and hosted on G2.com.

A plentitude of features. Haven't gone through all of them yet. Those that I have used, are indeed useful. Review collected by and hosted on G2.com.

The software has a lot of things going on, but I stumble upon things that are not fine almost every time I use it. The most frustrating of all is that the support has never been helpful, not once. Review collected by and hosted on G2.com.

only if they would refund and not randomly charge you, charge you without notification, take your hard earned money. Review collected by and hosted on G2.com.

I havent paid for helium10 for months and they would automatically charge my card for diamond plan randomly. I havent even logged in for months, my usage is zero.

Thats how they catch you

I tried to reach out to billing and customer rep and they refuse to refund.

horrible customer service Review collected by and hosted on G2.com.

All feature is the best and mind-blowing. It is most helpful to grow your business and develop your carrier as a virtual assistant. It gives accurate data and the best idea for finding your winning products. Review collected by and hosted on G2.com.

Suppose its selling plan breakdown will be more flexible for virtual assistants. If the starter plan price is $10, it will be better for students graduating in marketing and Amazon virtual assistants. Please offer a low cost for students and virtual assistants. Review collected by and hosted on G2.com.

There are some good features in H10 with good info. Review collected by and hosted on G2.com.

Customer experience, very very bad. I unsubscribed at the date of renew, they simply charge for a new month. And they didn't do any refund with a very rude customer rep, and no response from CEO as well. Not a company I will work anymore. Review collected by and hosted on G2.com.