Jimi W.
JW
Jimi W.
CTO/CIO
Mid-Market (51-1000 emp.)
"Lightweight and very effective"
5/5
What do you like best about Heimdal?

I like the online management, the complete package of all security applications needed, all-in-one place. Easy to search and filter logs and get information about clients wellfare. Review collected by and hosted on G2.com.

What do you dislike about Heimdal?

From my perspective, I have no issues with the product at the moment. The web portal gives you an instant overlook of the crucial information needed to have a high-security baseline. Review collected by and hosted on G2.com.

Verified User in Oil & Energy
AO
Verified User in Oil & Energy
Mid-Market (51-1000 emp.)
"Solid Product with a great team."
4.5/5
What do you like best about Heimdal?

A solid dependable solution which works well. The best test is that I don't need to think about it on a daily basis, Heimdal simply does it's thing whilst I get on with tackling other problems. Review collected by and hosted on G2.com.

What do you dislike about Heimdal?

I am nitpicking, but the dashboard needs to be updated and allow for more customisation, and a better process for adding exceptions would be helpful. Overall it would be nice if the interface was a little more intuative. Review collected by and hosted on G2.com.

AB
Andre B.
IT Consultant
Small-Business (50 or fewer emp.)
"Good Security"
4/5
What do you like best about Heimdal?

Heimdal is a good clean interface with little load on your pc. I have found that there have been no infections and anything questionable this suite has caught. Review collected by and hosted on G2.com.

What do you dislike about Heimdal?

Pricing. I wish it was more affordable. Need more coupon codes. Review collected by and hosted on G2.com.

DH
David H.
IT Director
Enterprise (> 1000 emp.)
"Heimdal Review"
4/5
What do you like best about Heimdal?

The product is technically very good and well priced compared to its competitors. Review collected by and hosted on G2.com.

What do you dislike about Heimdal?

You get a feeling from the sales and support staff that whilst they understand their product they do not come from a background where it would be implemented so do understand implementation in a production environment. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"Great 3-party patchmanagement"
4.5/5
What do you like best about Heimdal?

We have used Heimdal security for many years now. We have tried most of their offerings. Now we use patch management of 3-party applications and email protection and Network threat prevention. The products are great and simple to use. Especially the 3-party application patch management has saved us hours of work. Review collected by and hosted on G2.com.

What do you dislike about Heimdal?

The portal can be a bit messy to look at, and it has changed a couple of times over the years. The report on ROI does not make sense. Difficult to estimate the cost of traffic blocked. Review collected by and hosted on G2.com.

LP
Lars P.
Kontor medhjælper
Mid-Market (51-1000 emp.)
"Pleasent and fast anwsers in the support"
3.5/5
What do you like best about Heimdal?

Their patchmannagement and their remote the remote desktop Review collected by and hosted on G2.com.

What do you dislike about Heimdal?

Their error report system and the fact that you cant even force reboot a computer or force check if its on Review collected by and hosted on G2.com.

Response from Alina Georgiana Petcu of Heimdal

Hi Lars! Thank you for taking the time to leave us a review. Our team values your feedback and will take it into account for future product development sprints. Please let us know if there is anything else we can help you with :)

HB
Heidi B.
IT Consultant
Mid-Market (51-1000 emp.)
"Good Cloud solution for patching"
3.5/5
What do you like best about Heimdal?

The easy setup of a patch. That I do not have to have my own server environment that has to be maintained. That I do not have to create patches for the most commonly used programs. Review collected by and hosted on G2.com.

What do you dislike about Heimdal?

That users cannot repair and uninstall from the client. That you cannot easily create uninstall packages for your patches/software. That you cannot automatically uninstall a patch if the computer/user falls out of scope. Review collected by and hosted on G2.com.

Response from Alina Georgiana Petcu of Heimdal

Hi Heidi! Thank you for taking the time to leave us a review and for sharing your thoughts with us and the entire G2 community. Your feedback is an important part in our product development cycle, so please don't hesitate to reach out to your customer satisfaction manager about any new features that you feel might enrich the solutions that you are using.

Verified User in Higher Education
AH
Verified User in Higher Education
Mid-Market (51-1000 emp.)
"Next Gen AV + EDR = Piece of Mind"
4/5
What do you like best about Heimdal?

Everything is displayed in the Dashboard, from Threats to Critical patches and the bonus of having ransomware protection is great for piece of mind. Review collected by and hosted on G2.com.

What do you dislike about Heimdal?

Dark Layer Guard is great for protecting our environment but does cause no internet issues from time to time. Review collected by and hosted on G2.com.

MW
Michael W.
CIO
Enterprise (> 1000 emp.)
"Great all in one product."
5/5
What do you like best about Heimdal?

Quality in relation to price is 10 / 10, all in one product and good central admin and dashboard Review collected by and hosted on G2.com.

What do you dislike about Heimdal?

admin privilege just missing the last one. does not take into account services. Review collected by and hosted on G2.com.

Response from Alina Georgiana Petcu of Heimdal

Hi Michael! Thank you for leaving us a positive review. Your feedback is very valuable to us and helps us continuously improve our products. We appreciate you taking the time to share your thoughts with the G2 community.

Jeremiah E.
JE
Jeremiah E.
RST
Small-Business (50 or fewer emp.)
"Great Service / Trusted"
5/5
What do you like best about Heimdal?

Always updated. I use this Service to protect my families computers. Review collected by and hosted on G2.com.

What do you dislike about Heimdal?

It doesn't include their malware defense services. I would like it if a lifetime subscription was offered for the malware defense service. Review collected by and hosted on G2.com.

Response from Alina Georgiana Petcu of Heimdal

Hi Jeremiah! We are very grateful for your 5-star review and we appreciate you taking the time to leave it. Thanks for sharing your rating with us and the entire G2 community. Your feedback is what helps our company evolve as a cybersecurity provider. Have a lovely day!