Verified User in Design
UD
Verified User in Design
Small-Business (50 or fewer emp.)
"Good antivirus with easy to use interface and some robust features"
4/5
What do you like best about Heimdal?

The nice thing about Heimdal is the fact that it enables auto updating of some very basic and favorite apps. This is a really nice feature as a lot of users often fail to update the software that this updates. The interface is clean, and easy to use as well. Review collected by and hosted on G2.com.

What do you dislike about Heimdal?

Overall, there is not a lot that I dislike. There appears to be a few bugs in the fact that it will not remember you ran a scan. The software fixes itself upon reboot, but for the end user, it seems like you are "unprotected" when you just completed a scan. Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
AC
Verified User in Computer & Network Security
Small-Business (50 or fewer emp.)
"Ease of use, best of breed security product"
4/5
What do you like best about Heimdal?

Simple and straightforward user interface - Entry level security personnel can find their way around the solution

Robust security - Most stable platform which gives the warm and fuzzy feeling

Bargain for money - Affordable solution when comparing what you pay and the value you get Review collected by and hosted on G2.com.

What do you dislike about Heimdal?

The solution is so secured when I forget the master password I struggle to break into my own system. I had a few struggles with support when I started using the product but all were resloved as I got better aquainted with the solution Review collected by and hosted on G2.com.

SB
Skye B.
Mentor
Small-Business (50 or fewer emp.)
"Best Software"
5/5
What do you like best about Heimdal?

I have used Heimdal for the last two years and couldn't be happier. It has stopped things dead in their tracks. Easy to use! Review collected by and hosted on G2.com.

What do you dislike about Heimdal?

I don't think I have not liked anything Heimdal has offered. Review collected by and hosted on G2.com.

CS
Christian S.
System Administrator
Small-Business (50 or fewer emp.)
"Great product for Patch Management, PAM and more."
4.5/5
What do you like best about Heimdal?

Heimdal offers many different modules in their product, but you can mix and match them as you like so you don't have to pay for something you're not going to use. It is also very easy to manage and implement most things in Heimdal. Review collected by and hosted on G2.com.

What do you dislike about Heimdal?

I think some modules use a bit more complexity. It's nice that it's simple to use, but sometimes I'd like a few more possibilities in what I can set up. Review collected by and hosted on G2.com.

Response from Alina Georgiana Petcu of Heimdal

Hi Christian! We really appreciate you taking the time to leave us a review. Your feedback is very important to us. Thank you for sharing your thoughts with us and the G2 community.

Maarten v.
MV
Maarten v.
ICT Manager
Mid-Market (51-1000 emp.)
"Easy to use, Easy to install great reporting module, perfect support channel."
4.5/5
What do you like best about Heimdal?

Easy to use, Easy to install great reporting module, perfect support channel. Review collected by and hosted on G2.com.

What do you dislike about Heimdal?

You have to buy several different modules. I would like to see one product with everything included. Review collected by and hosted on G2.com.

KK
Kent K.
IT Manager
Mid-Market (51-1000 emp.)
"Fantastic and very cost effective IT security package"
5/5
What do you like best about Heimdal?

I like that many application is bundled in one application, making it easy to administrate and very effective. Effective means saving time and money. Review collected by and hosted on G2.com.

What do you dislike about Heimdal?

Policy setup could be better. Make a baseline policy and create different policies only based on changes compared to the baseline policy. If we want to make a basic change, we have to modify all policies and not just the baseline. Review collected by and hosted on G2.com.

Verified User in Internet
UI
Verified User in Internet
Small-Business (50 or fewer emp.)
"A vital layer of additional security"
5/5
What do you like best about Heimdal?

Heimdal is light weight. Very little impact on system resources. The other thing though is it's "quiet" ... it works in the background helping to sheild from threats without interfering with your work with dialog boxes. The other things that's particularly nice is that it keeps other applications up to date with the latest patches and builds, thus removing what otherwise could be entry points for system exploits. Review collected by and hosted on G2.com.

What do you dislike about Heimdal?

Frankly, not much. I do wish the software had a built in update button but other than that, the updates are OK to install manually and their primarly interface updates I believe anyway since their system is constantly being updated throughout the day if I'm not mistaken. Review collected by and hosted on G2.com.

Response from Alina Georgiana Petcu of Heimdal

Hi there! Thank you so much for this 5-star review. We are very happy to hear that our products are vital to your company's cybersecurity. We really appreciate you being a customer and helping to share the word about us among the G2 community. Your feedback is what helps our solutions grow continuously. Have a lovely day!

Verified User in Construction
AC
Verified User in Construction
Mid-Market (51-1000 emp.)
"Alot of great features and great customer support"
3.5/5
What do you like best about Heimdal?

The support definitely. We use support a lot to help optimize our environment and make desired changes. Review collected by and hosted on G2.com.

What do you dislike about Heimdal?

The one size fits all UI. There are some things that we would like to change. Unfortunately, it's not something Heimdal can do. Review collected by and hosted on G2.com.

SV
Stephan V.
Head of Group IT
Mid-Market (51-1000 emp.)
"Frontrow security like a swiss knife"
5/5
What do you like best about Heimdal?

Solid security foundation product with a wide selection of features without being a drag to your system. We use almost every feature and we evaluate them before buying them. Review collected by and hosted on G2.com.

What do you dislike about Heimdal?

Getting more and more advanced and not easy to remember where the features are put in the dashboard. And it requires more and more training and dedicated people in IT to handle. Review collected by and hosted on G2.com.

Razvan P.
RP
Razvan P.
Customer Support Engineer
Mid-Market (51-1000 emp.)
"Very good software!"
0/5
What do you like best about Heimdal?

It will keep you protected from cyber-attacks, easy to use and install. Great live support with quick response to the issue and fix. I will recommend it to my friends also. Review collected by and hosted on G2.com.

What do you dislike about Heimdal?

Well, I like the product, so there is nothing that I don't like about it. Also, they update the app every month, so you don't have time to get bored. :) Review collected by and hosted on G2.com.