--- title: Heidi Reviews meta\_title: 'Heidi Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 17 reviews by the users' company size, role or industry to find out how Heidi works for a business like yours. aggregate\_rating: rating\_value: 4.9 review\_count: 17 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Health Care url: https://www.g2.com/categories/health-care --- # Heidi Reviews & Product Details Visit Website Heidi is building an AI Care Partner, with a mission to double the world’s healthcare capacity by supporting every stage of care delivery. In addition to its popular AI scribe, Heidi has introduced Evidence – giving clinicians access to trusted medical research to support clinical decisions at the point of care – and Comms, a calls function that enables healthcare teams to coordinate patient communications. Together, these capabilities support various aspects of the clinical workflow, enabling clinicians to focus on providing quality patient care. Heidi supports more than 2.5 million consults each week in 110 languages from 190 countries. Founded in Melbourne, Australia, Heidi has raised $96.6M USD from global investors including Point72 Private Investments, Blackbird, Headline, Phoenix Court's growth fund - Latitude, Possible Ventures, and Archangel. Heidi adheres to international standards including the NHS, HIPAA, GDPR, and Australian Privacy Principles, and has obtained enterprise-grade security certifications such as SOC2 and ISO27001. Learn more at heidihealth.com. * * * Product Website Heidi Seller [Heidi AI (Heidi Health)](https://www.g2.com/sellers/heidi-ai-heidi-health) Discussions [Heidi Community](https://www.g2.com/products/heidi/discuss) Overview by Stella Lee Show More ## Pricing Pricing provided by Heidi. ### Heidi Free Free 1 User Per Month [ View More Pricing Information ](https://www.g2.com/products/heidi/pricing) ## Heidi Integrations (22) What do users say about integrations? Verified by Heidi [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Accuro EMR ](https://www.g2.com/products/accuro-emr/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") AlayaCare ](https://www.g2.com/products/alayacare-alayacare/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Athena ](https://www.g2.com/products/bennett-technologies-pvt-ltd-athena/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Best Practice Software ](https://www.g2.com/products/best-practice-software-best-practice-software/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") CareStack ](https://www.g2.com/products/carestack/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Cerner ](https://www.g2.com/products/cerner/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Cliniko ](https://www.g2.com/products/cliniko/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Core Practice ](https://www.g2.com/products/core-practice/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") eClinicalWorks ](https://www.g2.com/products/eclinicalworks/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Elixir Electronic Health Record ](https://www.g2.com/products/elixir-electronic-health-record/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Epic ](https://www.g2.com/products/epic/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Genie ](https://www.g2.com/products/growth-engineering-genie/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") MasterCare EMR ](https://www.g2.com/products/mastercare-emr/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") MedAdvisor International ](https://www.g2.com/products/medadvisor-international/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Medical Director ](https://www.g2.com/products/medical-director-medical-director/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Nookal ](https://www.g2.com/products/nookal/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") PracticeQ ](https://www.g2.com/products/practiceq/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Semble ](https://www.g2.com/products/semble/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") TotalCare Application Suite ](https://www.g2.com/products/totalcare-application-suite/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Veradigm EHR ](https://www.g2.com/products/veradigm-ehr/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") WRS Health ](https://www.g2.com/products/wrs-health/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zedmed ](https://www.g2.com/products/zedmed/reviews) Show More ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") CH Verified User in Hospital & Health Care Small-Business (50 or fewer emp.) 7/26/2026 "Easy, OS-Agnostic AI Letter Creation with Powerful Templates and Great Value" 5/5 What do you like best about Heidi? Easy to use, with a web-browser interface that’s OS-agnostic. The customisable templates are very useful for “power” users, and the specialty-specific default templates are a nice touch. The settings let you choose between detailed and more superficial letters, depending on what you need. Manual edits can also be done by dictation. Paid plans are fast enough for realtime letter creation between consults. Integrations useful, but not critical for my workflow. Excellent value vs traditional typists (in Asutralia). AI is effective. Support is reasonable, but rarely required, and individual level onboarding is possible for larger organisations. Review collected by and hosted on G2.com. What do you dislike about Heidi? I’ve had occasional technology failures: sometimes transcription doesn’t start correctly, and at other times I’m unable to “paste” into the context. That means I need workarounds, or I have to revert to traditional dictation and lose the ambient scribe benefit. Thankfully, these issues are infrequent and generally not a problem when using it in a browser, although the Android app has been less reliable. Review collected by and hosted on G2.com. What problems is Heidi solving and how is that benefiting you? Typing turnaround Review collected by and hosted on G2.com. Show More Response from Assa Negline of Heidi [Editedit](https://www.g2.com/survey_responses/heidi-review-13167954/official_response/edit) We're glad to hear that you find Heidi easy to use and appreciate the OS-agnostic web-browser interface and customizable templates. We understand the occasional technology failures can be frustrating, and we're continuously working to improve the reliability of our platform, including the Android app. We will relay this feedback to our respective teams. Thank you for your support and we're committed to providing a seamless experience for all users. Current UserValidated ReviewerSource: Organic ![Morgan J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Morgan J.") MJ Morgan J. General practitioner Small-Business (50 or fewer emp.) 7/27/2026 "Heidi Saves Time with Clear, Structured Clinical Documentation" 5/5 What do you like best about Heidi? What I like most about Heidi is how much time it saves me during and after consultations. It allows me to focus more fully on the patient rather than constantly taking notes. The clinical documentation is well structured, detailed and easy to review and edit, which significantly reduces my administrative workload. Review collected by and hosted on G2.com. What do you dislike about Heidi? Occasionally the generated notes can be overly detailed or include information that is not clinically relevant, so they still require review and editing. I would also like greater consistency in how information is prioritised and summarised. Review collected by and hosted on G2.com. What problems is Heidi solving and how is that benefiting you? Heidi significantly reduces the administrative burden of clinical documentation. It allows me to focus on the patient during consultations rather than typing notes, while producing structured documentation afterwards. This saves considerable time, improves my workflow and allows me to spend more of my working day actually seeing and caring for patients. Review collected by and hosted on G2.com. Show More Response from Assa Negline of Heidi [Editedit](https://www.g2.com/survey_responses/heidi-review-13173328/official_response/edit) We're glad to hear that Heidi is saving you time and improving your workflow during consultations. We appreciate your feedback about the level of detail in the generated notes and the consistency of information prioritised, this is something we will take on board for how we can improve our models to make clinical admin as efficient as possible for clinicians like yourself! Validated ReviewerSource: Organic ![Deborah H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Deborah H.") DH Deborah H. Pharmacist Small-Business (50 or fewer emp.) 7/27/2026 "Heidi Feels Like the Co-Pilot I Needed—Made Me a Better Clinician" 5/5 What do you like best about Heidi? Heidi is the co-pilot I never knew I needed but am such a better clinician since they came on board Review collected by and hosted on G2.com. What do you dislike about Heidi? I use my phone app for Heidi and it does chew through the battery as I use it so much so I need to take a charge with me - but hopefully the remote will change that Review collected by and hosted on G2.com. What problems is Heidi solving and how is that benefiting you? Heidi is saving me hours a day in admin and report writing - the evidence function also takes my reports to a whole new level Review collected by and hosted on G2.com. Show More Response from Assa Negline of Heidi [Editedit](https://www.g2.com/survey_responses/heidi-review-13168436/official_response/edit) Hi Deborah! We're thrilled to hear Heidi has had such a positive impact on your work! Thank you for your feedback about battery usage, we will include it as a consideration for future improvements; You are right in saying that Remote will be complimentary to these efforts in the meantime. We'd love to hear more about how Evidence has taken your reports to new heights! Current UserValidated ReviewerSource: Organic ![Kieren M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kieren M.") KM Kieren M. Veterinary consultant Small-Business (50 or fewer emp.) 7/25/2026 "Keeps Me Focused on Patients and Captures Key Consultation Details" 4.5/5 What do you like best about Heidi? It allows me to focus entirely on my patient & picks up on points I may have missed during a consultation Review collected by and hosted on G2.com. What do you dislike about Heidi? There is a learning curve (as with any new technology), and it can occasionally be frustrating while you’re working out how to get the best out of it. Review collected by and hosted on G2.com. What problems is Heidi solving and how is that benefiting you? It minimises the time I spend on admin and improves the accuracy of my clinical note-taking. It also frees up precious mental bandwidth, so I can focus more fully on patient care. Review collected by and hosted on G2.com. Show More Response from Assa Negline of Heidi [Editedit](https://www.g2.com/survey_responses/heidi-review-13164872/official_response/edit) Hearing how Heidi helps you focus entirely on your patients is so humbling to hear and we're so glad we can help make admin easier on you! We hear you about navigating the learning curve and we want to make the experience of starting with Heidi better in any way we can. Please feel free to share with us what you wished the learning experience was like, we are dedicated to providing the support you need to maximise the benefits of using Heidi! Current UserValidated ReviewerSource: Organic AN Verified User in Hospital & Health Care 7/15/2026 "Creating capacity for our Care Partners and Clinical Teams" 5/5 What do you like best about Heidi? Heidi AI scribe has allowed our Care Partners and Clinical Teams to focus more on the interactions with our clients. It has streamlined note taking, assessments and reviews, and we are beginning to leverage form completion on the Heidi platform to further optimise our teams' capacity. Support from the Heidi team has been excellent, both in the context of training for staff and resolution of any issues that we may encounter. Review collected by and hosted on G2.com. What do you dislike about Heidi? Nothing worth noting from an operational perspective. Review collected by and hosted on G2.com. What problems is Heidi solving and how is that benefiting you? Optimising our teams' capacity to serve our clients, noting that in the Aged Care space funding is very tight. Since starting to use Heidi, we have benefited from increased staff productivity, which more than offsets the costs of the licences. Review collected by and hosted on G2.com. Show More Response from Assa Negline of Heidi [Editedit](https://www.g2.com/survey_responses/heidi-review-13114792/official_response/edit) Thank you for your feedback on how Heidi has helped optimise your team's capacity and increase staff productivity. We're committed to providing a seamless experience and are glad to hear that our platform has been beneficial in the Aged Care space in particular. Current UserValidated ReviewerSource: In-app ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness") UH Verified User in Health, Wellness and Fitness Enterprise (\> 1000 emp.) 7/27/2026 "Fast, Customisable AI That Saves Time and Helps Track Patients" 5/5 What do you like best about Heidi? SAVES ALOT OF TIME MULTIPLE LANGUAGE ABLE TO SUMMARISE IN A WAY THAT IS USEFUL FOR ME CUSTOMISABLE HELPS TRACK PATIENTS AFFORDABLE AND NOT TOO EXPENSIVE GIVES GOOD AI RECOMMENDATIONS AND IS EASY TO USE WITH NO TRAINING I LIKE THE UX - AND IT LOADS VERY FAST SO I CAN JUST SWITCH IT ON JUST BEFORE I START CONSULTATION WITHIN 10 SECS Review collected by and hosted on G2.com. What do you dislike about Heidi? THAT IT ISNT ALWAYS ACCURATE SO I STILL NEED TO DOUBLE CHECK IT MAY NOT BE ABLE TO PROCESS SINGAPOREAN ACCENT Review collected by and hosted on G2.com. What problems is Heidi solving and how is that benefiting you? SAVES ALOT OF TIME HELPS ME MAKE SURE I REMEMBER EVERYTHING I TELL MY PATIENTS HELPS ME KEEP A LIST Review collected by and hosted on G2.com. Show More Response from Assa Negline of Heidi [Editedit](https://www.g2.com/survey_responses/heidi-review-13173105/official_response/edit) Hi there! We're overjoyed to hear your experience using Heidi has been smooth overall and a time saver! We understand your concern about accuracy and processing accents; Our team is constantly researching ways we can generate outputs more accurately; Part of this rides on general advancements in AI, but we are committed to & focused on what we can enhance today. Our Heidi team in Singapore is working behind the scenes to tailor Heidi to the local experience and endeavour to take both pieces of feedback as considerations for improvement. Current UserValidated ReviewerSource: Organic ![Reedy Creek Vet - J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Reedy Creek Vet - J.") RJ Reedy Creek Vet - J. Director Small-Business (50 or fewer emp.) 7/27/2026 "Market-Leading AI for Clinics That Streamlines Workflow" 4.5/5 What do you like best about Heidi? Market leading AI tool for clinics, continually innovating, improved work flow with intuitive templating and minimal effrot required. Review collected by and hosted on G2.com. What do you dislike about Heidi? Pricing structure- tricky for practices with multiple part-time vets or locums. Lack of integration with PMS (Ezyvet) Review collected by and hosted on G2.com. What problems is Heidi solving and how is that benefiting you? Vets forgetting notes or details from consultations, time management in consultation, utilisation of notes to generate other documents Review collected by and hosted on G2.com. Show More Response from Assa Negline of Heidi [Editedit](https://www.g2.com/survey_responses/heidi-review-13173227/official_response/edit) Thank you for sharing your positive experience with Heidi's AI tool and how it has benefited your clinic. We hear you with your concerns about the pricing structure to accommodate clinician-teams with varying shifts and integration with PMS; We'll relay this to our team so we can address these issues to provide a better experience for you. Current UserValidated ReviewerSource: Organic AN Verified User in Medical Practice 7/23/2026 "Heidi, the Game Changer!" 5/5 What do you like best about Heidi? It has almost entirely relieved me of the burden of physical documentation. The accuracy of the documentation has been excellent. It has saved me countless hours of time from actually manually typing. I am now able to focus on direct patient care which improves patient and my own job satisfaction. Review collected by and hosted on G2.com. What do you dislike about Heidi? Can't think of anything of the top of my head Review collected by and hosted on G2.com. What problems is Heidi solving and how is that benefiting you? 1) Physical documentation time 2) Quality of notes 3) Quality of memos and referrals 4) Improved patient interaction 5) Improved job satisfaction Review collected by and hosted on G2.com. Show More Response from Assa Negline of Heidi [Editedit](https://www.g2.com/survey_responses/heidi-review-13148148/official_response/edit) Thank you for your kind words! Being able to support clinicians like yourself in the work you do every day, in the service of others, is an honour; We're glad we can help improve the quality of your documentation and allowed you to focus more on patient care. Current UserValidated ReviewerSource: In-app AN Verified User in Health, Wellness and Fitness 7/30/2026 "Great detailed note-taking with easy setup." 5/5 What do you like best about Heidi? Amazing notes that require minimal editing once everything is setup. very good with dental terminology and medical terminology. My notes have become significantly more compliant and detailed without being too wordy. Review collected by and hosted on G2.com. What do you dislike about Heidi? Some setup is required with tweaking but generally quite easy. Review collected by and hosted on G2.com. What problems is Heidi solving and how is that benefiting you? Note detail and reduction in use of "quicknotes" which strong increase in how compliant my notes are as they include everythign I talk about it. the old addage "if it isn't in the notes it didn't happen" Review collected by and hosted on G2.com. Show More Response from Assa Negline of Heidi [Editedit](https://www.g2.com/survey_responses/heidi-review-13190030/official_response/edit) It's fantastic to hear Heidi has been seamless to use in your everyday work; We're especially proud to hear it's helped your notes become more compliant and detailed, without compromising on quality. We understand the initial setup may require some tweaking but we're glad to hear it's generally easy to navigate. Thank you for sharing your experience with us! Current UserValidated ReviewerSource: In-app AN Verified User in Veterinary 8/6/2026 "Adaptable, helpful and improving all the time" 5/5 What do you like best about Heidi? The customisability of the templates, and the fact that the business is always working to improve. Review collected by and hosted on G2.com. What do you dislike about Heidi? It is relatively common that an update (one presumes) will suddenly change how a template is working. It requires some ongoing tweaking but is the consequence of a product that is evolving. Review collected by and hosted on G2.com. What problems is Heidi solving and how is that benefiting you? Vet time on admin, improving owner communications (we now send email summaries after every visit). Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: In-app ## Pricing Options Pricing provided by Heidi. ### Heidi Free Free 1 User Per Month ### Clinician $85.00 1 User Per Month ### Practice $130.00 1 User Per Month [ View More Pricing Information ](https://www.g2.com/products/heidi/pricing) ## Top-Rated Alternatives [ ![Carepatron](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Carepatron") Carepatron 4.5/5(700) ](https://www.g2.com/products/carepatron/reviews) [ ![ModMed](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ModMed") ModMed 4.5/5(362) ](https://www.g2.com/products/modmed/reviews) [ ![EHRYourWay](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "EHRYourWay") EHRYourWay 4.7/5(338) ](https://www.g2.com/products/ehryourway/reviews) [ View All Alternatives ](https://www.g2.com/products/heidi/competitors/alternatives) ##### Categories on G2 [Clinical Documentation](https://www.g2.com/categories/clinical-documentation)[Medical Transcription](https://www.g2.com/categories/medical-transcription)[Ambient AI Scribe Platforms](https://www.g2.com/categories/ambient-ai-scribe-platforms) ##### Explore More [What are the best co-browsing platforms for support agents who need to guide customers through complex checkout and form processes in real time?](https://www.g2.com/discussions/what-are-the-best-co-browsing-platforms-for-support-agents-who-need-to-guide-customers-through-complex-checkout-and-form-processes-in-real-time)[Top-rated platforms for workforce shift planning](https://www.g2.com/discussions/top-rated-platforms-for-workforce-shift-planning)[Which public records management systems offer OCR and automated document classification?](https://www.g2.com/discussions/which-public-records-management-systems-offer-ocr-and-automated-document-classification) [What survey platforms come with a solid template library so you are not building every survey from scratch?](https://www.g2.com/discussions/what-survey-platforms-come-with-a-solid-template-library-so-you-are-not-building-every-survey-from-scratch)[Which columnar database solution works best for log analytics and time-series style data where query patterns are append-heavy and dashboards need to refresh in near-real-time?](https://www.g2.com/discussions/which-columnar-database-solution-works-best-for-log-analytics-and-time-series-style-data-where-query-patterns-are-append-heavy-and-dashboards-need-to-refresh-in-near-real-time)[Best employee intranet software](https://www.g2.com/discussions/what-is-the-best-employee-intranet-software) [Show MoreShow Less](javascript:void(0);)