During implementation, the support was impeccable, with very quick responses whenever we needed help. Processing payroll feels about the same as with our prior HRIS, which was already working well for us. We also really enjoy being able to recruit and onboard within the same system, which keeps everything in one place. Review collected by and hosted on G2.com.
There are little to no options for customization or for fully controlling the HRIS system. If we ever have a question, almost everything has to be escalated to the Auris team, which doesn’t leave much room for autonomy at the local level. We also had a really hard time during the implementation for our total rewards, and it took months to resolve. The scheduling portal isn’t user-friendly, and neither is the app as a whole; there are too many different places to look, which discourages employees. Review collected by and hosted on G2.com.
