It’s easy to use with an intuitive layout, although they do give you a short Zoom training before you start using it. Once you’ve gone through it the first time, it becomes super easy. I also like their customer service—if you have a question, you can always call, and they’ll help you figure it out. Review collected by and hosted on G2.com.

They won’t mail your W-4 at the end of the year unless you pay extra. Overall, it’s not too expensive, but there are cheaper payroll services out there, and you get what you pay for. I briefly switched to QB and regretted it, so I switched back to Auris (Heartlad at the time). Review collected by and hosted on G2.com.

Anytime I have an issue I can reach out to them and get it resolved no matter how wonky the issue is. It is never a fight to get things fixed or adjusted. My payroll stress and time has been cut in half since I switched to Auris. Review collected by and hosted on G2.com.

It is a little more costly that Paychex was but honestly I think it is work it in the end. My day to day stress is majorly cut down. Review collected by and hosted on G2.com.

Auris Payroll has all of the features of the larger payroll companies as well as the customer service of the smaller companies. In particular, I have been very impressed by my local customer service rep. I never have to wait more than a few hours to have any issue resolved. Review collected by and hosted on G2.com.

I’ve never had any issues with Auris Payroll that weren’t resolved very quickly. Review collected by and hosted on G2.com.

I like the ease and affordability of Auris. The upsides are easy to use and customer service Review collected by and hosted on G2.com.

I honestly can’t think of anything I dislike about Auris Payroll. The platform has been reliable, easy to use, and supported by excellent customer service. Every part of the experience has been smooth and efficient, so there hasn’t been anything that stands out as a drawback in my workflow. Review collected by and hosted on G2.com.

I use Auris Payroll because it makes my life easier, especially during tax time, as they handle all state and federal taxes without any surprises from the IRS. Unlike my previous payroll company, Auris takes out taxes for my local city, solving a big problem for me. It's a smooth operation, and when I need to make changes, they handle it promptly without disrupting the schedule. The initial setup was very easy, which was a big plus. Overall, I'm very satisfied and would highly recommend it. Review collected by and hosted on G2.com.

I dont dislike anything. Review collected by and hosted on G2.com.

I like that Auris Payroll is paying my taxes correctly, and my employees are receiving accurate paychecks. I also appreciate the US-based customer service, as it means there isn't a language barrier when problem-solving issues. Review collected by and hosted on G2.com.

Screen sharing with customer service doesn't currently exist, and it's not quite as user-friendly as I would like. I would prefer if they used real words to define a cell. Review collected by and hosted on G2.com.

Easy and helpful to use, with a smooth payroll process. The support from Auris was incredible, the integration from another payroll provider was super smooth and the performance of Auris Payroll us easy to use. Competitive pricing and AI is being used on their platform as well. Review collected by and hosted on G2.com.

Nothing to report—we haven’t had any problems with Auris at all. Review collected by and hosted on G2.com.

Auris makes payroll simple and takes a lot of the stress out of the process. When we first started, I had no payroll experience, but the system is straightforward and easy to follow. Whenever I have questions, support is always available, and I typically receive a helpful response within 24 hours. Dan Ruhl has been especially helpful along the way. Review collected by and hosted on G2.com.

Adding a bonus isn’t very user-friendly. Most of the time I end up having to contact support and ask them to add it for me, which makes the process more complicated than it should be. Review collected by and hosted on G2.com.

Auris is easy to use and has great customer service. They are very responsive to requests or questions. We switched from Paychex and got a better deal for our needs. Our rep Dan Ruhl has worked with us for many years and he is the best! Review collected by and hosted on G2.com.

We have had a few clients have issues with additional reporting on their W2s being correct, but they have been quick to fix any discrepancies when they do arise. Review collected by and hosted on G2.com.

I like how easy it is to process payroll and get our team paid with Auris Payroll. I also appreciate the customer service, especially how our rep Vanessa Gaytan has always gone above and beyond to help us. She's always available to answer any questions we may have, and thanks to her, the initial setup was easy. Review collected by and hosted on G2.com.

I find the multiple interface updates and changes sometimes make it difficult to navigate when the switch happens. I suggest that they do not do interface switches often. Review collected by and hosted on G2.com.