I use Auris Payroll to process payroll for my company as a payroll assistant, and it has made everything easy. The support from Natalia and Tyler is fantastic, helping me with the liability aspect of taxes to various state agencies and taking away the stress involved. I like that it's easy to contact the support team and get questions answered right away. They are always friendly and very willing to help, which has made my experience better since switching. The initial setup was easy and fast. Review collected by and hosted on G2.com.

There is nothing in particular that I dislike. Review collected by and hosted on G2.com.

I am very happy with Auris Payroll for handling my firm's payroll along with many client payrolls. Dan Ruhl, our firm's representative, takes great care of us and is always there to help alongside the Auris team whenever we have questions or problems. I love that I never have to worry about quarterly or annual reports as Auris Payroll handles that, which is a huge weight off my shoulders. What I like most about Auris Payroll is the comprehensive human resource application that allows me to put all my HR documents in one spot. I also really appreciate Dan's help with the initial setup, which made it very easy for us. Auris Payroll integrates with our Workers Compensation insurance, and that saves me a ton of time! Review collected by and hosted on G2.com.

I would like to see older clients that we no longer work with be removed from our platform. Review collected by and hosted on G2.com.

I love how Auris Payroll makes sure my payroll is processed on time every time, and the process is super quick and easy. I appreciate the support they provide through their portal, the handy email reminders, and the wicked fast response from their customer service team whenever I email them. It's amazing how Auris treats me like a human being rather than just a number, which is especially important as a small business. The initial setup was so easy that I don't even remember doing it, which says a lot about how seamless the experience was. Review collected by and hosted on G2.com.

I don't really navigate the online portal very often, and I've just gotten into the habit of emailing my payroll processing requests because it gets handled so quickly and easily. So maybe encouraging me to process my own payroll that way would help. Also, while I love the service, it's a little bit higher price than what I'd like to be paying, but the customer service is very much worth every penny. So it's a give and take. Review collected by and hosted on G2.com.

Easy to use overall. Customer service is incredibly helpful and quick to respond whenever I have a question. The pricing feels extremely fair, and the ROI is strong given the low fees. The website is straightforward to navigate and performs well. I’m looking forward to continuing to use Auris Tim, especially for the easy integration of timecards into the payroll function. I’d also like to learn more about the AI features and how they could further expedite our process. Review collected by and hosted on G2.com.

I would prefer a timecard entry system that automatically calculates hours and feeds directly into the payroll function. Review collected by and hosted on G2.com.

I use Auris Payroll to manage payroll for our hourly employees and appreciate how it simplifies and makes the process more efficient. It helps us process direct deposits, ensuring employees are paid on time, and accurately calculates payroll taxes. Managing employee records and onboarding helps reduce paperwork and keeps all employee information organized and up to date, making onboarding new hires faster. Having payroll, employee information, and reporting all in one system has significantly reduced the administrative work involved each pay period, saving us valuable time. Review collected by and hosted on G2.com.

I find the lack of integration with the POS system inconvenient, as it means I have to manually update the hours. Additionally, the absence of a mobile app means I have to use the website all the time, which is not always convenient. Review collected by and hosted on G2.com.

I like Auris Payroll for its ease of use and strong client support. The setup was easy, and overall, it handles payroll taxes and filings well. Live support is always at your finger tips, online or over the phone which gives you confidence that you can connect with a real person and receive help quickly. Review collected by and hosted on G2.com.

I feel the employer portal could use an upgrade and be easier to use, as well as running reports could be simpler. Review collected by and hosted on G2.com.

As an administrator, Auris Payroll has transformed our company's personnel management. The initial setup process was incredibly fast, and the automation of tax calculations and direct deposits saves us hours of work every week. What truly sets this platform apart is its customer service; having access to a dedicated specialist provides great peace of mind. The reporting dashboards are very clear and greatly simplify accounting tasks. It is a robust tool that comes highly recommended for any small or medium-sized business. Review collected by and hosted on G2.com.

I really don't dislike anything about it; all the functions have been very easy to use. Review collected by and hosted on G2.com.

The interface looks like it will be easy to use and feels non-intimidating. Review collected by and hosted on G2.com.

There is no ability to customize at all. Something as simple as changing the names of pay categories requires calling into customer support during business hours. You have no ability to change employee access levels (a paper form must be filled out for Heartland to adjust that for you, including changing their email addresses if needed). The clock in/clock out feature frequently mixes up "clock out" and "meal break" so this is often wrong on employee timesheets and needs correction. Technical support is hit or miss - you might get a rep who understands the system and you might not. You get a "dedicated" customer rep who is usually not available and the one we had lied about certain features that required 2 months worth of back and forth to discover the truth about from a higher up. Reports are not intuitive and you have to "hunt" them down because they are not where you would think a certain report would be. The on-boarding is not robust, for example, when new employees upload their ID, its often upside down or zoomed in -- meaning Heartland does not provide them a guide or check or fix what is being uploaded. I don't think I can sum up just how much of a pain payroll has been since switching to Heartland. Review collected by and hosted on G2.com.

I like that I can use one platform with a single login to access and process payroll for multiple clients. I also appreciate how user-friendly the portal is, and how easy it is to switch between different client portals when I’m working. Customer support is consistently helpful and responsive, and it’s easy to get in contact with them when I need assistance. Review collected by and hosted on G2.com.

I haven’t had any issues with Auris that I dislike. Whenever an issue has arisen, it’s been taken care of right away. Review collected by and hosted on G2.com.

I really like how Auris Payroll helped us transition from an outdated timekeeping system and cumbersome seasonal onboarding. It's made payroll much easier and has been a huge time saver, which I really appreciate. The customer service stands out as an incredible value; they’re quick to resolve issues every payroll so I can keep moving forward. Review collected by and hosted on G2.com.

Reports have been my biggest negative. I can't always find what I need, and sometimes, the data I need to extract is too large (we have a big company file) and the report is not concise. The initial setup was also quite lengthy and took several months to get it right. Review collected by and hosted on G2.com.