--- title: Auris Payroll Reviews meta\_title: 'Auris Payroll Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 212 reviews by the users' company size, role or industry to find out how Auris Payroll works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 212 scale: '5' date\_modified: '2026-08-10' parent\_category: name: HR url: https://www.g2.com/categories/hr --- # Auris Payroll Reviews & Product Details Visit Website Auris is a payroll, HR, and benefits platform built on a simple belief: when it comes to your people, "it ran" isn't enough — it has to be right. Where most payroll providers hand you tools and leave you to manage the risk, Auris takes ownership of the outcome. That means verifying payroll before it runs, catching issues before they reach employees, and standing behind resolution when things get complicated. What makes Auris different isn't just the software — it's the combination of automation and dedicated human expertise. Every client works with a dedicated expert who knows their business, understands their setup, and is personally accountable when something needs to be fixed. No phone trees, no starting over from scratch, no weekend catch-up work. The platform brings payroll, time and attendance, HR, benefits administration, and compliance together in one connected system, so changes flow through correctly and nothing falls through the cracks. Customers describe the experience as finally feeling like someone actually owns their payroll — not just processes it. Auris exists for business owners who are done second-guessing their payroll and want the confidence that comes from knowing it's handled, verified, and backed by people who stand behind the result. * * * Product Website Auris Payroll Seller [Acrisure Cyber Services](https://www.g2.com/sellers/acrisure-cyber-services) Discussions [Auris Payroll Community](https://www.g2.com/products/auris-payroll/discuss) Languages Supported English Solution Type All-in-One Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 1 month [ View More Pricing Information ](https://www.g2.com/products/auris-payroll/pricing) ## Auris Payroll Integrations (6) What do users say about integrations? Verified by Auris Payroll [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") 401GO ](https://www.g2.com/products/401go/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Employee Navigator ](https://www.g2.com/products/employee-navigator/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Human Interest ](https://www.g2.com/products/human-interest/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") InfiniTime 7.0 ](https://www.g2.com/products/infinitime-7-0/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") InfiniTime Online ](https://www.g2.com/products/infinitime-online/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") QuickBooks Online ](https://www.g2.com/products/quickbooks-online/reviews) Show More ![Bennett O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bennett O.") BO Bennett O. Principal Consultant/Owner Small-Business (50 or fewer emp.) 11/12/2023 "Could not properly advise and support on proper setup" 1/5 What do you like best about Auris Payroll? Onboarding tool was helpful to bring on new staff and setup Review collected by and hosted on G2.com. What do you dislike about Auris Payroll? They will hit you with fees even after it was there mistakes and not support their client. My assigned payroll person will not follow up on my calls. Then general team is to friendly or helpful to work with. Over all promised great things but every issue was a pain to work out and put back on me for not knowing something. Isnt that why I hire a payroll service to understand payroll rules? Review collected by and hosted on G2.com. What problems is Auris Payroll solving and how is that benefiting you? Processed our payroll and only was good for onboarding new staff. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Telecommunications](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Telecommunications") AT Verified User in Telecommunications Small-Business (50 or fewer emp.) 9/18/2023 "Just say no and save yourself the headache" 1/5 What do you like best about Auris Payroll? That we are leaving Heartland Payroll, honestly it's been a horrible experience all around and I truly can't think of any positives. Support is responsive but they make a lot of mistakes that cost customers time and in some cases money, so I'm not sure that's really a positive. Review collected by and hosted on G2.com. What do you dislike about Auris Payroll? Website is one of the worst, it goes down often and is very frustrating. Support is lackluster, make mistakes that result in fradulent charges, although they do refund every time you point them out. Really expensive compared to QB payroll considering they don't do everything for you. Problems, problems, and more problems every step of the way. They don't make it easy for a customer to add an extra payroll, you have to reach out to support every time an employee in a new location starts and every time you have to run a termination payroll that doesn't fall on normal payroll run. They bad mouth other payroll companies to try to make themselves "look better". I wouldn't reccomend Heartland to anyone and we've only used it for 2 quarters and we're switching because it's been awful. Review collected by and hosted on G2.com. What problems is Auris Payroll solving and how is that benefiting you? It's a way to run payroll, but far from the best payroll solution. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Nina J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nina J.") NJ Nina J. Real Estate Investor Small-Business (50 or fewer emp.) 3/6/2023 "poor communication and inconsistent practices that impacted my business marketing" 0/5 What do you like best about Auris Payroll? I gave them a try since it was affiliated to my bank but was not pleased at all. Review collected by and hosted on G2.com. What do you dislike about Auris Payroll? I setup merchant services with this company since it's affiliated to Navy Fed but they are nothing like NFCU. After asking me for much more than required and taking weeks to approve me I was finally approved. I have a newer company formed with EIN and LLC so I thought they were being cautious. I used the links to attached to my business and began marketing and checked it 2 days later to find the link was not working. I called, no response. Emailed the rep, no resolution. After a week, I called directly again to be told it was de-activated and a ticket will be submitted to re-initiate. I eventually hear back from the rep telling me after they opened my account, they reconsidered and closed it with suspicion of fraud. There was no explanation or notice and I had already went live in my business to accept payments with the link. Very unprofessional. I submitted all the legal documents showing my business structure and formation, bank account info etc to be told yes and then no 2 days later. Not to mention, they were slow to respond in general. I do not recommend this company for merchant services. Review collected by and hosted on G2.com. What problems is Auris Payroll solving and how is that benefiting you? created problems by not communicating and changing their minds after approving my business. I launched my new product with the link and noone informed me they cancelled without even informing me. Made me look unprofessional launching a product with a link that did not work. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic TM Tim M. Small-Business (50 or fewer emp.) 5/12/2023 "Inconsistent reps and incomplete fillings with every State entity" 0/5 What do you like best about Auris Payroll? Heartland payroll was convenient because they were connected to our POS and credit card processing service. Beyond that small convenience there was nothing positive Review collected by and hosted on G2.com. What do you dislike about Auris Payroll? Heartland payroll had continual turnover in staff which made consistency impossible and even months after ending service with them we still get letters from the state of Maine, Mass and New Hampshire stating that they filed either late, incorrectly,or not at all. Review collected by and hosted on G2.com. What problems is Auris Payroll solving and how is that benefiting you? Integration with the POS system was the only problem they helped to solve but even with this, they still got our payroll incorrect most weeks Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Construction](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Construction") AC Verified User in Construction Small-Business (50 or fewer emp.) 12/28/2022 "Spotty customer service, not worth the cost" 2.5/5 What do you like best about Auris Payroll? I like that I can process payroll, print checks and run reports by myself. I typically do not need customer service help. But when I do need help - it sometimes takes a long time to get a response, and I'm not sure why sometimes, during business hours, they do not answer their phone. Are people still working from home?? There is an option to reach another person in the department, and I still cannot get anyone on the line. One time issue, and it seems to have been fixed (so far). Review collected by and hosted on G2.com. What do you dislike about Auris Payroll? Our end-of-the-year payroll is typically higher cost due to bonuses; I understand there are additional complications and regulations associated with that. I do not know why I have to wire money to their account to cover the costs when funds come directly out of our account. Their customer service is spotty, depending on the rep. Review collected by and hosted on G2.com. What problems is Auris Payroll solving and how is that benefiting you? They are doing our payroll now, but I was previously with Quickbooks, and it seemed to be about the same. I was able to input, process and print myself. Heartland does have a little better report capability.. but otherwise I'm not sure if it's worth the price. Review collected by and hosted on G2.com. Show More 1/5/2023 Current UserValidated ReviewerSource: Organic ![Verified User in Facilities Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Facilities Services") AF Verified User in Facilities Services Mid-Market (51-1000 emp.) 4/7/2023 "HORRIBLE Company" 0/5 What do you like best about Auris Payroll? Our Payroll Specialist responds timely. Clean look. Review collected by and hosted on G2.com. What do you dislike about Auris Payroll? This system is horrendous. We have had nothing but issues since implementating it. It's very limited on it's reporting. The time system does not integrate seamlessly with payroll . If you have any issues with taxes, they give you a generic response that the tax team will get back to you with no indication of when. Every issue we have encountered has taken several MONTHS to resolve. Also, I constantly run into issues with the GL import to Quickbooks as something gets messed up with mapping. This system might be good for a very small company, but if you have any sort of complexity to your payroll RUN. Review collected by and hosted on G2.com. What problems is Auris Payroll solving and how is that benefiting you? It is creating more problems than solving. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic KL Kathleen L. Director Small-Business (50 or fewer emp.) 4/28/2022 "6 weeks later and their error is still not fixed" 0/5 What do you like best about Auris Payroll? Unfortunately I would not recommend anything. I lack confidence in their resolution to our problems. The information they provided was incorrect and they did not verify the information before sending it to me. In fact payroll was run without me approving it. Review collected by and hosted on G2.com. What do you dislike about Auris Payroll? The Heartland payroll staff wiped out all staff PTO and it's been 18 days and they still have not resolved the issue with 8 members of their staff. The Heartland Time and Attendance are also unable to resolve an issue we are having adding new staff to our account. I as given a report that they "fixed" only to find multiple errors and the data used was the original data that was incorrect. Neither team responds to emails & voicemails. Their excuse is they were in meetings all day. After 18 days of pure frustration I have asked for the district manager's supervisor's contact infirmantion and was denied. Review collected by and hosted on G2.com. What problems is Auris Payroll solving and how is that benefiting you? None and none Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Human Resources](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Human Resources") CH Verified User in Human Resources Mid-Market (51-1000 emp.) 4/20/2022 "If we want biweekly problems, sign your company up with Heartland Payroll! Guaranteed mess." 0/5 What do you like best about Auris Payroll? Honestly from the get-go it has been issue after issue. The sales rep's exact words "this will be a simple transaction, sign the forms and we handle the rest" Since signing, we have had so many problems I'd rather check time cards manually and hand writes checks to 100 staff members. The training was subpar- calls which said oh this dept. doesn't handle that but we will put you in contact with another dept. No one ever told us Heartland Payroll was two companies when signing up, the Payroll is separate from their timekeeping and no one knows anything about the other. We were told this would be turnkey and hands-off... I would pay 10x more just be be back on Quick books basic version or 20x more to be with ADP Review collected by and hosted on G2.com. What do you dislike about Auris Payroll? Since we signed up a few months ago each pay period there have been anywhere from 5-12 people missing pay, people with incorrect wages, every pay period. We will submit changes and they go missed or not adjusted, not to mention we were told we would have 1 payroll specialist but I've spoken to no less than 5-8 different people. The icing on the cake is they have you fill out Authorization forms on who can access what but do not follow the forms they send all condiment payroll information to people who are not authorized to see others' wages. I'm not sure what else can get screwed up at this point. Please pay extra to use another service or get someone fresh out of high school to handle your payroll! Review collected by and hosted on G2.com. What problems is Auris Payroll solving and how is that benefiting you? they have created many more problems for me! Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic MM Michelle M. Business Manager Small-Business (50 or fewer emp.) 12/19/2021 "Frustration!! After Frustration!!" 0/5 What do you like best about Auris Payroll? There is NOTHING I like best about HEARTLAND. It has been one of the worst experiences! Review collected by and hosted on G2.com. What do you dislike about Auris Payroll? I was recommended to Heartland by a colleague, so I thought this had to be a good fit. I was so wrong. What the Sales Rep representative as to what the company was willing and able to do and have knowledge on is entirely inaccurate. First, the transition was a complete disaster. I expected that there would be a couple of bumps in the road, but not a total derailment. I spent several hours reviewing the payroll information to have an accurate payroll. I was told that I could provide our payroll hours however our timesheet tracking system would allow, and they would work with it. WRONG! They paid my State withholdings late the first month I was with the company and then tried to blame it on me and that it was somehow my fault when all the documentation provided stated the frequency of the withholding to the state that needed to be paid. This is just one of many issues/errors I have experienced with this company. I was told that I would have a dedicated specialist working on my account and available. WRONG! I have sent emails not to be replied back to. I had a payroll almost not posted; because my approval email was not received, and the specialist did not see fit to contact me on the status of approval. I am caught between a rock and a hard spot for transitioning to another company. If would not recommend this payroll company to any company!! Review collected by and hosted on G2.com. Recommendations to others considering Auris Payroll: DON'T USE THIS COMPANY! Review collected by and hosted on G2.com. What problems is Auris Payroll solving and how is that benefiting you? NO benefits realized. Several problems: We the dislike information for additional information. Although, it does not outline them all. It gives you an idea of what you would be facings. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management") AN Verified User in Non-Profit Organization Management Small-Business (50 or fewer emp.) 7/11/2022 "Human resource coordinator" 4/5 What do you like best about Auris Payroll? Customer service representatives are very helpful Review collected by and hosted on G2.com. What do you dislike about Auris Payroll? Some of the reports are not that convenient Review collected by and hosted on G2.com. What problems is Auris Payroll solving and how is that benefiting you? It's helping with completing our payroll in a seamless manner Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ## Questions about Auris Payroll? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Auris Payroll ](https://www.g2.com/products/auris-payroll/discussions/new) GU Guest User What is Heartland Payroll used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-heartland-payroll-used-for) DG Debbie Gilia • Last activity over 6 years ago Is there a way to add an Earning at the end of month payroll, every other payroll automatically? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/is-there-a-way-to-add-an-earning-at-the-end-of-month-payroll-every-other-payroll-automatically) [ View all Discussions ](https://www.g2.com/products/auris-payroll/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 11 months ### Average Discount 7% [ View More Pricing Information ](https://www.g2.com/products/auris-payroll/pricing) Auris Payroll Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_89a931cd8cd567a53fa1b5d81df2fbaf/paychex.png "Product Avatar Image") Paychex 4.1/5(1,734) [ Compare Now ](https://www.g2.com/compare/auris-payroll-vs-paychex) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_de7b0518c01aad23330b32c4acb323dd/adp-workforce-now.jpg "Product Avatar Image") Workforce Now 4.2/5(4,303) [ Compare Now ](https://www.g2.com/compare/adp-workforce-now-vs-auris-payroll) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_cac7f9ce289eaae52b299fac3ae5ef66/paylocity.jpg "Product Avatar Image") Paylocity 4.4/5(6,154) [ Compare Now ](https://www.g2.com/compare/auris-payroll-vs-paylocity) ##### ##### Auris Payroll Features Employee Self Service Web Portal Administration Payroll Entry Time Off Accrual Direct Deposit Taxes Tax Calculation Tax Filing Platform Payroll Reporting User, Role, and Access Management Performance and Reliability [ View More Features ](https://www.g2.com/products/auris-payroll/features) ## Top-Rated Alternatives [ ![Gusto](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gusto") Gusto 4.6/5(12,321) ](https://www.g2.com/products/gusto/reviews) [ ![Paycom](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Paycom") Paycom 4.5/5(6,852) ](https://www.g2.com/products/paycom/reviews) [ ![RUN Powered by ADP](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "RUN Powered by ADP") RUN Powered by ADP 4.7/5(6,184) ](https://www.g2.com/products/run-powered-by-adp/reviews) [ View All Alternatives ](https://www.g2.com/products/auris-payroll/competitors/alternatives) ##### Categories on G2 [Payroll](https://www.g2.com/categories/payroll) ##### Explore More [Which low code mobile app builder tools provide the strongest implementation support for large enterprise deployments?](https://www.g2.com/discussions/which-low-code-mobile-app-builder-tools-provide-the-strongest-implementation-support-for-large-enterprise-deployments)[What is the best software for tracking brand asset usage?](https://www.g2.com/discussions/what-is-the-best-software-for-tracking-brand-asset-usage)[Which call center management software is best rated](https://www.g2.com/discussions/which-call-center-management-software-is-best-rated) [Which Quote-to-Cash platforms work best for a SaaS company managing subscription billing, renewals and usage-based pricing all in one place?](https://www.g2.com/discussions/which-quote-to-cash-platforms-work-best-for-a-saas-company-managing-subscription-billing-renewals-and-usage-based-pricing-all-in-one-place)[Which cloud workload protection platforms can detect and shut down attacks across cloud workloads in real time at enterprise scale without introducing latency?](https://www.g2.com/discussions/which-cloud-workload-protection-platforms-can-detect-and-shut-down-attacks-across-cloud-workloads-in-real-time-at-enterprise-scale-without-introducing-latency%20)[Pros and Cons Details](https://www.g2.com/products/auris-payroll/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)