--- title: Auris Payroll Reviews meta_title: 'Auris Payroll Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 207 reviews by the users' company size, role or industry to find out how Auris Payroll works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 207 scale: '5' date_modified: '2026-08-10' parent_category: name: HR url: https://www.g2.com/categories/hr --- # Auris Payroll Reviews **Vendor:** Acrisure Cyber Services **Category:** [Payroll Software](https://www.g2.com/categories/payroll) **Average Rating:** 4.4/5.0 **Total Reviews:** 207 ## About Auris Payroll Auris is a payroll, HR, and benefits platform built on a simple belief: when it comes to your people, "it ran" isn't enough — it has to be right. Where most payroll providers hand you tools and leave you to manage the risk, Auris takes ownership of the outcome. That means verifying payroll before it runs, catching issues before they reach employees, and standing behind resolution when things get complicated. What makes Auris different isn't just the software — it's the combination of automation and dedicated human expertise. Every client works with a dedicated expert who knows their business, understands their setup, and is personally accountable when something needs to be fixed. No phone trees, no starting over from scratch, no weekend catch-up work. The platform brings payroll, time and attendance, HR, benefits administration, and compliance together in one connected system, so changes flow through correctly and nothing falls through the cracks. Customers describe the experience as finally feeling like someone actually owns their payroll — not just processes it. Auris exists for business owners who are done second-guessing their payroll and want the confidence that comes from knowing it's handled, verified, and backed by people who stand behind the result. ## Auris Payroll Pros & Cons **What users like:** - Users find Auris Payroll to have an **easy-to-use interface** , making scheduling and payroll management straightforward and efficient. (2 reviews) - Users appreciate the **automation** of Auris Payroll, making scheduling and payroll management simple and efficient. (1 reviews) - Users value the **easy integrations** of Auris Payroll, streamlining scheduling and communication for better management. (1 reviews) - Users find the **easy setup** of Auris Payroll beneficial for onboarding new staff efficiently. (1 reviews) - Users find Auris Payroll's **helpful support team** and seamless scheduling integration very beneficial for their payroll management. (1 reviews) - Users find the **implementation ease** of Auris Payroll exceptional, with supportive representatives guiding them through features seamlessly. (1 reviews) - Onboarding (1 reviews) - Users appreciate the **easy scheduling and payroll forecasting** features of Auris Payroll, enhancing overall efficiency. (1 reviews) - Users find **payroll scheduling effortless** with Auris Payroll, enhancing efficiency and clarity in managing employee availability. (1 reviews) - Reliability (1 reviews) **What users dislike:** - Users express frustration over **high fees** imposed even for errors made by Auris Payroll, complicating their experience. (3 reviews) - Users highlight a significant **lack of knowledge** from support, leading to frustrating unresolved payroll issues. (3 reviews) - Users often face **poor customer support** , with slow responses and reliance on off-shore centers for assistance. (2 reviews) - Users face **account management issues** , with inconsistent service leading to ongoing complications even after ending the service. (1 reviews) - Users face **complex reporting** issues with Auris Payroll, resulting in frustration and delays in accessing necessary data. (1 reviews) - Download Issues (1 reviews) - Users report **inadequate verification** , leading to account issues and frustrating delays in communication and support. (1 reviews) - Integration Issues (1 reviews) - Invoicing Issues (1 reviews) - Misleading Sales Practices (1 reviews) ## Auris Payroll Reviews ### 1. Easy platform to navigate with great customer service **Rating:** 4.5/5.0 stars **Reviewed by:** Rose H. | Executive Director, Small-Business (50 or fewer emp.) **Reviewed Date:** January 18, 2019 **What do you like best about Auris Payroll?** Not only is the site to enter payroll easy to navigate the customer service that is provided is top notch. Whether it is a simple question about the use of the site, challenges with entries or user error the support and response by Heartland Payroll Specialists are thorough and timely! **What do you dislike about Auris Payroll?** Downloading reports is sometimes a slow process, however that may be attributed to slower download speeds on our network more than a platform issue. **What problems is Auris Payroll solving and how is that benefiting you?** We use Heartland for payroll services the ease of the system is great. And the fixed expense is appreciated. **Official Response from Casey C.:** > Great to hear. Thank you for the review, Rose! ### 2. Personal Service at a reasonable cost. **Rating:** 5.0/5.0 stars **Reviewed by:** Jay T. | MR, Small-Business (50 or fewer emp.) **Reviewed Date:** August 20, 2019 **What do you like best about Auris Payroll?** Having our own and same representative for each payroll. **What do you dislike about Auris Payroll?** All good! Great service. All good. All good. **What problems is Auris Payroll solving and how is that benefiting you?** The online reports are very helpful. ### 3. Excellent service and easy payroll! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** January 23, 2019 **What do you like best about Auris Payroll?** Easily my favorite part of Heartland is my representative and my payroll specialist! These 2 individuals have made the experience with Heartland Payroll a breeze! Beside this the program is so easy! It all boils down to entering the hours per employee and then writing a check. Cannot beat it! **What do you dislike about Auris Payroll?** I don't really dislike anything about Heartland Payroll. **What problems is Auris Payroll solving and how is that benefiting you?** When I took over running the office for a contractor everything had been done old school. I spent all my hours bookkeeping and any time spent on any other project just took too much time away from this necessary task. Heartland has allowed me to have a powerful payroll engine working for me which allows me to focus on other pressing matters. **Official Response from Casey C.:** > Thank you for the feedback on our incredible customer service! ### 4. payroll service rep communicate with client very well and solve the problem on time. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Wholesale | Small-Business (50 or fewer emp.) **Reviewed Date:** August 13, 2019 **What do you like best about Auris Payroll?** response very quick. any question and request, as soon as I sent over, I got help and answer . **What do you dislike about Auris Payroll?** the Q and year report , if you can sent out reminder to pick up before the due day will be very good. **What problems is Auris Payroll solving and how is that benefiting you?** Since we got reminder on the payroll input day, make the work more organized. ### 5. Heartland Payroll **Rating:** 5.0/5.0 stars **Reviewed by:** Lisa S. | General Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 17, 2019 **What do you like best about Auris Payroll?** I have used Heartland Payroll for over 8 years. We are a very small business, but still feel that the value we get from HPS more that makes up for the cost. Our payroll specialist, Lauri Lacey, has been professional and responsive. If I have a question or send an email, it is immediately addressed. **What do you dislike about Auris Payroll?** We have not ever had occasion to consider doing payroll in-house or using another company. **What problems is Auris Payroll solving and how is that benefiting you?** Payroll processing and all taxes, forms and filing are done on time. **Official Response from Casey C.:** > Thank you, Lisa! ### 6. Simple to use **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.) **Reviewed Date:** May 22, 2019 **What do you like best about Auris Payroll?** I love how simple it is to complete employee time entries, and process payrolls. **What do you dislike about Auris Payroll?** I dislike how difficult it is to generate reports with the exact information that you want. **Recommendations to others considering Auris Payroll:** Take the time to learn during implementation how to properly generate reports because it’s very confusing. **What problems is Auris Payroll solving and how is that benefiting you?** Payroll **Official Response from Casey C.:** > Glad to hear you are having such a positive experience with us. We'll pass along the feedback regarding generating reports. ### 7. Great customer support! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** August 21, 2019 **What do you like best about Auris Payroll?** They have good, experienced people to help answer questions. The online portal has everything needed to manage payroll. And the ability to print your own payroll checks is great. **What do you dislike about Auris Payroll?** Could use a bit more customization abilities for end user in the payroll entry table screen. **What problems is Auris Payroll solving and how is that benefiting you?** Nothing. ### 8. They have been amazing from day one. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Environmental Services | Small-Business (50 or fewer emp.) **Reviewed Date:** January 21, 2019 **What do you like best about Auris Payroll?** The first acct rep I had set up a spread sheet for me to price out various jobs. I have to be able to account for how much money each job is costing me for payroll. I have a commercial cleaning company and have several accounts that staff work every night.They developed the spread sheet and the monthly report so I can see monthly, quarterly, yearly my real costs for payroll per account. My previous payroll company didn't/wouldn't do that. **What do you dislike about Auris Payroll?** Haven't found anything yet. They are always open to talking about any challenges I may/may not have. **Recommendations to others considering Auris Payroll:** Heartland is a company I suggest all the time as a company that can solve problems for payroll, not create them. They have professional and knowledgeable staff that are capable to see a challenge and run with it until it's solved. **What problems is Auris Payroll solving and how is that benefiting you?** The biggest benefit was the report they customized for me so I can see how much I'm actually spending on the various cleaning accounts. That has been a major, major benefit and help. **Official Response from Casey C.:** > Thank you for recommending us to others! So glad we could help you with your spreadsheets. ### 9. Excellent service with a dedicated team to help with any problems. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** August 13, 2019 **What do you like best about Auris Payroll?** They accommodate any and all requests in a timely manner. **What do you dislike about Auris Payroll?** PTO system had some glitches that need to be corrected within the system **Recommendations to others considering Auris Payroll:** Great service and excellent support. **What problems is Auris Payroll solving and how is that benefiting you?** Simply and easy payroll processing from start to finish. Integration with quick books and job costing per employee per pay period. ### 10. EXCELLENT COMPANY **Rating:** 5.0/5.0 stars **Reviewed by:** RHONDA H. | HR DIRECTOR, Mid-Market (51-1000 emp.) **Reviewed Date:** January 18, 2019 **What do you like best about Auris Payroll?** WHAT IS NOT TO LOVE ABOUT HEARTLAND. THEY ARE ALL TOP NOTCH PROFESSIONALS TO WORK WITH. I ESPECIALLY LOVE THE ENTHUSIASM THAT LEE ANN AND JOYCE PUT INTO THEIR WORK. IT MAKES IT A REAL PLEASURE TO DEAL WITH THESE REPS. **What do you dislike about Auris Payroll?** NOTHING/NOTHING/NOTHING/NOTHING X INFINITY **What problems is Auris Payroll solving and how is that benefiting you?** No problems with them at all. Having three stores to be responsible for, it saves me a lot of time having them do my payroll, be responsible for filing the taxes, etc. **Official Response from Casey C.:** > Thank you for the ⭐️⭐️⭐️⭐️⭐️Rhonda! ### 11. Efficient and Effective Payroll Services **Rating:** 5.0/5.0 stars **Reviewed by:** David S. | Member, Small-Business (50 or fewer emp.) **Reviewed Date:** January 21, 2019 **What do you like best about Auris Payroll?** I have been a client of Heartland for several years and everything is handled efficiently and effectively. I have had no issues whatsoever and appreciate having a dedicated payroll specialist to make sure everything is done correctly. **What do you dislike about Auris Payroll?** I have no complaints or dislikes at this time. **What problems is Auris Payroll solving and how is that benefiting you?** Payroll is done. Employees are paid on time, and taxes are all submitted and paid as required by law. I don't have to worry that I forgot something. **Official Response from Casey C.:** > Thank you, David! ### 12. Great customer service **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** January 11, 2019 **What do you like best about Auris Payroll?** When I have an issue, they figure it out. **What do you dislike about Auris Payroll?** That I can no longer get through to anyone after 5pm **Recommendations to others considering Auris Payroll:** The only criticism I have is that I no longer have access to my older payroll information since you switched to a new payroll platform. I receive a lot of requests for employment verification and need to refer back to old records for that purpose, as well as payment history, which is now impossible to retrieve unless my specialist puts in a request for each and every inquiry. It is time consuming and inconvenient, as I work many nights/weekends, when your specialists are not available. **What problems is Auris Payroll solving and how is that benefiting you?** The tax withholdings is the biggest problem and benefit. **Official Response from Casey C.:** > Thank you for the positive review of our great customer service! ### 13. helpful and friendly staff **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** May 24, 2019 **What do you like best about Auris Payroll?** The ease of being able to contact my representative when I need to. Whether it is via phone or email she is always great about responding . **What do you dislike about Auris Payroll?** When my representative is sick and I have to work with a different person. Only because my accounts are a little confusing and my person is awesome. **What problems is Auris Payroll solving and how is that benefiting you?** I don't have any problems that are being solved by Heartland unless you include that I myself do not have to do payroll, I just have to produce the hours. **Official Response from Casey C.:** > Another ⭐️⭐️⭐️⭐️⭐️! Thank you! ### 14. Always helpful and courteous **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mining & Metals | Small-Business (50 or fewer emp.) **Reviewed Date:** August 13, 2019 **What do you like best about Auris Payroll?** Easy to process payroll on line, very easy to use **What do you dislike about Auris Payroll?** There is nothing that I dislike about using Heartland Payroll **What problems is Auris Payroll solving and how is that benefiting you?** Eliminate the need to get checks signed. No need to worry about getting employees paid on time even if they aren't here. ### 15. Simple but lacks convenient functions **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.) **Reviewed Date:** March 18, 2019 **What do you like best about Auris Payroll?** I like how easy it is to complete time entries and process payrolls. **What do you dislike about Auris Payroll?** I dislike how difficult it is to run reports whether it is an employee census, payroll report or deduction report, they are very hard and confusing to get all of the information you need. **Recommendations to others considering Auris Payroll:** Great for simple payroll processing but if you are looking for an all in one HRIS software I suggest looking at other products. **What problems is Auris Payroll solving and how is that benefiting you?** Simplifying the payroll process for employees as well as the payment of quarterly payroll taxes. It has been beneficial because it has saved our company lots of time that would have been spent handling quarterly payroll tax and year end tax forms for employees. **Official Response from Casey C.:** > Thank you for taking the time to give us feedback on our payroll product! We're thrilled to learn how smoothly you're able to complete the time entires and process payroll. We'll make sure to pass along your feedback on the other aspects of the product for future improvements. ### 16. Heartland Payroll **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** August 15, 2019 **What do you like best about Auris Payroll?** I like the quick response I always receive when contacting Heartland Payroll **What do you dislike about Auris Payroll?** I don't like that they have a lot of turnover in their payroll specialists **What problems is Auris Payroll solving and how is that benefiting you?** The ease of payroll makes my job so much easier. ### 17. Seamless transfer & consistent, top notch service! **Rating:** 5.0/5.0 stars **Reviewed by:** LISA V. | Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 14, 2019 **What do you like best about Auris Payroll?** The multifunctional dashboard makes it easy to keep employee information in one safe place, as well as retrieve reports easily. **What do you dislike about Auris Payroll?** Haven't really hurdled any dislikes at this point. **Recommendations to others considering Auris Payroll:** Give them an opportunity to show you what they can offer - you may be pleasantly surprised! **What problems is Auris Payroll solving and how is that benefiting you?** PTO/Vacations are easy to track! Pretax deductions are clearly listed and easy to keep track of. **Official Response from Casey C.:** > Hi, Lisa! Thank you for your review, and great to hear the multifunctional dashboard is working great for your business. ### 18. Mostly helpful staff and easy to use! **Rating:** 4.0/5.0 stars **Reviewed by:** Brad G. | Co-Founder, Photography, Small-Business (50 or fewer emp.) **Reviewed Date:** March 27, 2019 **What do you like best about Auris Payroll?** I appreciate the ease of using the online dashboard. **What do you dislike about Auris Payroll?** I dislike how long it has taken to have the properly quarterly employment forms filed with our state. **Recommendations to others considering Auris Payroll:** Use your resources within the organization so you can make sure you are taking advantage of everything possible for your business. **What problems is Auris Payroll solving and how is that benefiting you?** Year end taxes are a lot easier with everything completed through Heartland. **Official Response from Casey C.:** > Thank you for taking the time to leave us a review, Brad. Glad we could help out! 👍 ### 19. Heartland Payroll is great **Rating:** 5.0/5.0 stars **Reviewed by:** Debi M. | Bookkeeper, Small-Business (50 or fewer emp.) **Reviewed Date:** March 27, 2019 **What do you like best about Auris Payroll?** It is easy to use and gives good reporting **What do you dislike about Auris Payroll?** I don't like the way it shows the additional hours because it lumps them together instead of having the hours listed separately. **What problems is Auris Payroll solving and how is that benefiting you?** Payroll and Reporting. The benefits are the software is easy to use and the reporting gives us everything we need. Also the customer service is amazing. **Official Response from Casey C.:** > Great to hear! Thank you, Debi! ### 20. Very happy with personalized customer service. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** March 27, 2019 **What do you like best about Auris Payroll?** The ability to get an American human on the phone immediately, to support me. And, my rep, Michelle, is always looking out for us... She will remind us if we have not submitted payroll! **What do you dislike about Auris Payroll?** The web application needs updating badly! **What problems is Auris Payroll solving and how is that benefiting you?** I can easily and affordably process payroll and remove this burden from my very small staff. **Official Response from Casey C.:** > Thank you for the feedback! We'll pass along the kind words to Michelle. ### 21. Responsive and Helpful **Rating:** 5.0/5.0 stars **Reviewed by:** Allan B. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 16, 2019 **What do you like best about Auris Payroll?** I can reach a person whenever it is convenient for me. It doesn't matter if our personal representative is on vacation, sick or helping someone else. **What do you dislike about Auris Payroll?** I have no suggestions for improvement. Everything has been better than expected. **Recommendations to others considering Auris Payroll:** Although Heartland may be a large corporation it delivers a personal touch and you can always speak to a person **What problems is Auris Payroll solving and how is that benefiting you?** The biggest problem Heartland has solved for us is that we no longer need to deal with the IRS for any reason and we are never penalized for a trivial mistake. ### 22. Simplest and Efficent Payroll System - Heartland Payroll **Rating:** 5.0/5.0 stars **Reviewed by:** Erica G. | VP of Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** January 17, 2019 **What do you like best about Auris Payroll?** I have the ability to input the payroll in an easy and efficient manner, always have my Associate Payroll specialist available when I need support and I can generate any payroll report anytime. I also appreciate the Human Resources Support - available to me again anytime. **What do you dislike about Auris Payroll?** I have nothing to dislike about Heartland Payroll. I am pleased with everything. **What problems is Auris Payroll solving and how is that benefiting you?** I save time because of the efficient and easy to use system. I am able to generate reports if I need to allocate payroll hours to projects. ### 23. I love the Heartland Staff **Rating:** 5.0/5.0 stars **Reviewed by:** Toni Lynn A. | Front Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 17, 2019 **What do you like best about Auris Payroll?** The reps are always very helpful and kind **What do you dislike about Auris Payroll?** Phone system when calling to reach our company rep. **Recommendations to others considering Auris Payroll:** Heartland is worry free and is able to help with all payroll issues and HR situations. **What problems is Auris Payroll solving and how is that benefiting you?** Payroll / HR Our rep always gets me the answers and results needed ASAP. ### 24. Great Payroll Company **Rating:** 5.0/5.0 stars **Reviewed by:** Jane L. | Principal/Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** January 17, 2019 **What do you like best about Auris Payroll?** Their customer service is amazing and the platform is easy to use. **What do you dislike about Auris Payroll?** Nothing. I've had no substantial problems with payroll and the minor ones always get fixed. **Recommendations to others considering Auris Payroll:** You can't go wrong with them. They are responsive and will hold your hand through the whole transition and implementation. **What problems is Auris Payroll solving and how is that benefiting you?** I am an HR consultant and use Heartland for 5 of my clients. We use it only for payroll. Their customer service is excellent and their prices are really good. We never have problems. ### 25. Angelia Van Swearingen **Rating:** 5.0/5.0 stars **Reviewed by:** Jenny C. | Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 22, 2019 **What do you like best about Auris Payroll?** In this day and age we lack the personal touch way too often. That is why I recommend Heartland to everyone! Angelia has been my specialist at the last 3 Jobs I have run. She goes above and beyond for me every time I call and always does it with a smile!!! **What do you dislike about Auris Payroll?** When Angelia goes on vacation (she spoils me lol) **Recommendations to others considering Auris Payroll:** Absolutely wonderful to work with! **What problems is Auris Payroll solving and how is that benefiting you?** They take the headache out of payroll for me. **Official Response from Casey C.:** > Thank you for the ⭐️⭐️⭐️⭐️⭐️Jenny! ### 26. Very pleased with the quality of service provided **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** March 27, 2019 **What do you like best about Auris Payroll?** Heartland consistently provides quality service at all levels. Their response to customer inquiries or requests for assistance is exceptional. I am frequently contacted by other payroll processing companies but I would never consider switching to another company. Heartland is just too good at what they do. i cannot think of one thing that I would want them to change. **What do you dislike about Auris Payroll?** There is nothing that we dislike about Heartland. **Recommendations to others considering Auris Payroll:** Sign up with Heartland. They do not disappoint. **What problems is Auris Payroll solving and how is that benefiting you?** Consistently excellent and accurate service. **Official Response from Casey C.:** > Thank you! ### 27. Heartland Payroll **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.) **Reviewed Date:** March 27, 2019 **What do you like best about Auris Payroll?** I like that my rep is always available to help. **What do you dislike about Auris Payroll?** Wish there was a mobile app for me to submit payroll on. Would like to be able to use it on my iphone or on the ipad. **What problems is Auris Payroll solving and how is that benefiting you?** Helps me keep payroll organized. **Official Response from Casey C.:** > Thank you for the review! We'll gladly pass along your suggestions. ### 28. 2 years with Heartland Payroll **Rating:** 5.0/5.0 stars **Reviewed by:** Shirley S. | Treasurer, Small-Business (50 or fewer emp.) **Reviewed Date:** January 21, 2019 **What do you like best about Auris Payroll?** During the two years we have been with Heartland, I have experienced great customer service, ease of operation online, and follow through from the staff. I have appreciated the HR tool immensely. **What do you dislike about Auris Payroll?** Still working on an accurate PTO accrual. At present, I re-enter the allotted PTO at the beginning of each year - usage is subtracted; however, the number as to be re-entered each year. **What problems is Auris Payroll solving and how is that benefiting you?** Employee Handbook rewrite. Monthly HR newsletter. ### 29. Love Heartland Payroll **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** February 02, 2019 **What do you like best about Auris Payroll?** I love how easy it is to use and I love the customer service I always receive. **What do you dislike about Auris Payroll?** I can't think of any problems I've had with Heartland that would cause me to dislike anything. **What problems is Auris Payroll solving and how is that benefiting you?** Heartland Payroll takes care of paying the employees and filing any tax requirements on a State and Federal level. I don't have to try and figure out taxes and social security. **Official Response from Casey C.:** > Thank you for the 5-Star review! ### 30. Love Heartland Payroll **Rating:** 5.0/5.0 stars **Reviewed by:** Vane L. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** January 11, 2019 **What do you like best about Auris Payroll?** Self-service entry and responsiveness from support. And they deal with the federal and state governments. **What do you dislike about Auris Payroll?** There is nothing I dislike about Heartland. I'm very pleased. **What problems is Auris Payroll solving and how is that benefiting you?** I don't have to mail anything and all my payments are direct deposited. **Official Response from Casey C.:** > Thank you for your review, Vane! We'll pass along your review to our great support team! ### 31. Payroll specialist **Rating:** 5.0/5.0 stars **Reviewed by:** Misty B. | Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** January 18, 2019 **What do you like best about Auris Payroll?** The payroll specialist is always available or very prompt in returning calls. She will take the time to walk you through each step and assist in reviewing to make sure everything is correct. **What do you dislike about Auris Payroll?** The cost to run an extra payroll. Example: want to run a separate check for bonuses and the costs to do this. **What problems is Auris Payroll solving and how is that benefiting you?** Having Heartland complete our payroll creates time for our administration to handle other issues. ### 32. Our rep is amazing! **Rating:** 5.0/5.0 stars **Reviewed by:** Colby N. | Co-Founder & Creative Director, Graphic Design, Small-Business (50 or fewer emp.) **Reviewed Date:** January 11, 2019 **What do you like best about Auris Payroll?** She is so great, helpful, and knowledgeable. I couldn't do Payroll without her. **What do you dislike about Auris Payroll?** The online portal is clunky and ugly. I wish this would improve. **What problems is Auris Payroll solving and how is that benefiting you?** They are a great payroll partner for my business. **Official Response from Casey C.:** > It's great to hear about your positive experience with your payroll rep, Colby. Those reps work really hard to help Heartland customers every day. Also, thank you for the feedback on the online portal! ### 33. Heartland payroll **Rating:** 5.0/5.0 stars **Reviewed by:** Angie K. | Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 18, 2019 **What do you like best about Auris Payroll?** The communication and the fast response. **What do you dislike about Auris Payroll?** There is nothing to dislike, they have answered all my questions when needed and have taken care of any issues I might of had with great professionalism and courtesy! **What problems is Auris Payroll solving and how is that benefiting you?** I realized I do not have to worry about filing the company taxes or worry about any new changes that has to be applied to payroll. They take care of everything. ### 34. Not very user friendly **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Medical Devices | Small-Business (50 or fewer emp.) **Reviewed Date:** January 17, 2019 **What do you like best about Auris Payroll?** Hard to say. It meets expectations. Direct deposits are made on time. Quarterly reports are submitted in timely manner. No issues with 401k submission reports. **What do you dislike about Auris Payroll?** It is not easy to navigate through the system. There is no "search" or "help" module when needing assistance. **Recommendations to others considering Auris Payroll:** Ask for training!! **What problems is Auris Payroll solving and how is that benefiting you?** I am saving time processing payroll checks, quarterly report filings, and year-end W2 and 1099 reporting. ### 35. Heartland is great! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** January 21, 2019 **What do you like best about Auris Payroll?** I like that we have a specific customer service representative. In the past, we just had to call customer service with our old platform. We never knew if the information we were told was accurate or not and half the time it wasn't! We don't have that issue with Heartland! **What do you dislike about Auris Payroll?** I honestly can't think of anything I dislike. Maybe the only thing is that we don't have the history because of the fact we switched, but that's not Heartland's fault! **Recommendations to others considering Auris Payroll:** Switch! It's totally worth it! **What problems is Auris Payroll solving and how is that benefiting you?** Switching to Heartland saves us time in managing our payroll and HRIS structure! ### 36. Heartland Payroll works well for us **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.) **Reviewed Date:** March 27, 2019 **What do you like best about Auris Payroll?** The payroll specialist is usually available with a quick response time to any of my questions or problems. **What do you dislike about Auris Payroll?** Once in a while there is an issue so I do always have to review my payroll even if there are no changes requested. **Recommendations to others considering Auris Payroll:** Heartland does a great job at a reasonable cost. **What problems is Auris Payroll solving and how is that benefiting you?** It quick - usually very accurate and the service is great **Official Response from Casey C.:** > Wonderful to hear. Thank you! ### 37. Excellent Service **Rating:** 5.0/5.0 stars **Reviewed by:** Marc B. | Founder & President, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** January 21, 2019 **What do you like best about Auris Payroll?** The customer service & account reps are outstanding. They answer any questions quickly and effectively. **What do you dislike about Auris Payroll?** I don't have a single complaint thus far. **Recommendations to others considering Auris Payroll:** 100000% recommend. Extremely easy, saves time, customer services/account reps are extremely helpful and responsive.. **What problems is Auris Payroll solving and how is that benefiting you?** Heartland handles my credit card processing and payroll. It's extremely easy and saves me a ton of time with invoicing and nonsense paperwork. ### 38. Outstanding service with awesome customer support is what Heartland Payroll is all about **Rating:** 5.0/5.0 stars **Reviewed by:** Walter H. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** January 11, 2019 **What do you like best about Auris Payroll?** Customer service is why I have used Heartland Payroll for over 15 years. **What do you dislike about Auris Payroll?** The one this I dislike is that Heartland Payroll use Fedex to delivery my paychecks & the driver comes before we open **Recommendations to others considering Auris Payroll:** The price is right, customer service is spot on & easy to use **What problems is Auris Payroll solving and how is that benefiting you?** The payroll service is quick and easy to do so it saves mr time **Official Response from Casey C.:** > Walter, we are honored to have earned your business and trust over the past 15 years. Thank you so much for your continued patronage, and for taking the time to leave us a ⭐️⭐️⭐️⭐️⭐️review! ### 39. Customer Value! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** March 27, 2019 **What do you like best about Auris Payroll?** Whenever we have a question or issue - our rep has been right on it and easy to solve for us **What do you dislike about Auris Payroll?** Really no dislike at this time. We are a small company and they serve us well. **Recommendations to others considering Auris Payroll:** Ease of use and monthly fees **What problems is Auris Payroll solving and how is that benefiting you?** We use Heartland for payroll- and it has been easy to do online an track **Official Response from Casey C.:** > Great to hear! ### 40. Scudiero Agency **Rating:** 5.0/5.0 stars **Reviewed by:** Sal S. | Agency Owner, Financial Services, Small-Business (50 or fewer emp.) **Reviewed Date:** January 21, 2019 **What do you like best about Auris Payroll?** They are always available and no voice response units and the CSRs are always helpful and knowledgeable **What do you dislike about Auris Payroll?** I really do not dislike anything about the service I receive from Heartland. **Recommendations to others considering Auris Payroll:** Very easy to do business with. **What problems is Auris Payroll solving and how is that benefiting you?** Easy of business, as well as tax reporting et al ### 41. Great customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** March 27, 2019 **What do you like best about Auris Payroll?** Their website is easy to use, and if you need some help my payroll specialist is always ready to assist me. **What do you dislike about Auris Payroll?** i have not had any problems with this product. **Recommendations to others considering Auris Payroll:** worth it! **What problems is Auris Payroll solving and how is that benefiting you?** Makes paying my employees easy, and I don't have to worry about filing the tax returns or preparing W2s **Official Response from Casey C.:** > Great to hear about your positive experience. Thank you for the review! ### 42. The Best! **Rating:** 5.0/5.0 stars **Reviewed by:** Robbie L. | Agent, Insurance, Small-Business (50 or fewer emp.) **Reviewed Date:** January 13, 2019 **What do you like best about Auris Payroll?** Simple, common-sense way to do payroll. Screen flows make sense and it saves TIME, the most precious commodity that I have. **What do you dislike about Auris Payroll?** There is nothing I dislike about Heartland Payroll. **Recommendations to others considering Auris Payroll:** Easy to set up, great support from company, and easy to use. Try it! **What problems is Auris Payroll solving and how is that benefiting you?** Save PLENTY of time! **Official Response from Casey C.:** > Considering how precious a commodity time is for you, Robbie, we can't thank you enough for taking a little bit more time out of your day to leave us such a great review. Thrilled to hear your happiness with our payroll services and user experience with the product. ### 43. Solid Dependable Service **Rating:** 4.5/5.0 stars **Reviewed by:** Amy S. | Accountant, Small-Business (50 or fewer emp.) **Reviewed Date:** January 18, 2019 **What do you like best about Auris Payroll?** having an assigned rep is awesome, the system is easy to use and reasonably priced **What do you dislike about Auris Payroll?** sometimes the system goes down right before the cut-off time to process also would like to be able to add manual checks on our own **What problems is Auris Payroll solving and how is that benefiting you?** solid service ### 44. Friendly, convenient service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** January 17, 2019 **What do you like best about Auris Payroll?** The system is well organized, so fairly intuitive to manage. And when I need help, our payroll specialist is always friendly and helpful. **What do you dislike about Auris Payroll?** Nothing that I can think of at this time. **Recommendations to others considering Auris Payroll:** Great service **What problems is Auris Payroll solving and how is that benefiting you?** Payroll processing and tax reporting/paying. ### 45. The word "Trustworthy" is already in English and means someone or something that is reliable and can be trusted. **Rating:** 5.0/5.0 stars **Reviewed by:** Janisse, L. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** January 15, 2019 **What do you like best about Auris Payroll?** Professional Trustworthy professional Every step is efficient and is always timely and accurate. **What do you dislike about Auris Payroll?** I have ever had a negative experience with Heartland! **What problems is Auris Payroll solving and how is that benefiting you?** I can count every week, month, quarterly, and end of the year accounting to be accurate! **Official Response from Casey C.:** > Janisse, you summed it up perfectly with "Trustworthy." Thank you for helping us spread the word about our consistent goal to put forth a professional and trustworthy product and service. Thank you! ### 46. Controller **Rating:** 5.0/5.0 stars **Reviewed by:** Ron S. | Controller, Small-Business (50 or fewer emp.) **Reviewed Date:** January 14, 2019 **What do you like best about Auris Payroll?** Friendly and capable staff; Checks are always delivered on time. **What do you dislike about Auris Payroll?** We haven't experienced any negatives which were serious enough to remember **Recommendations to others considering Auris Payroll:** Strongly recommended **What problems is Auris Payroll solving and how is that benefiting you?** Tax info is always current and tax reports automatically filed on time **Official Response from Casey C.:** > Ron, your "Strongly recommended" review is exactly what we strive for every day. Thank you for taking the time to let us know that we always deliver on time for your company! Another ⭐️⭐️⭐️⭐️⭐️! ### 47. Easy, stress free payroll! **Rating:** 5.0/5.0 stars **Reviewed by:** Gary R. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** January 17, 2019 **What do you like best about Auris Payroll?** No more keeping up with always changing payroll regulations. **What do you dislike about Auris Payroll?** Nothing at all. Leave the payroll to them! **What problems is Auris Payroll solving and how is that benefiting you?** Frees up time for me to run my business instead of being an accountant ### 48. Above & Beyond **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Commercial Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** January 14, 2019 **What do you like best about Auris Payroll?** Heartland Payroll has always been extremely responsive, helpful and friendly to work with. **What do you dislike about Auris Payroll?** There is nothing negative I could say about Heartland Payroll. **Recommendations to others considering Auris Payroll:** Personal, professional, affordable and accurate service **What problems is Auris Payroll solving and how is that benefiting you?** Heartland Payroll takes the headache out of doing payroll and provides us with prompt service and great records. We are a tiny company but they treat us with the same urgency as I expect they would a larger company/client. **Official Response from Casey C.:** > Thank you for the great feedback. We look forward to continue serving you with "extremely responsive, helpful and friendly" representatives! ### 49. ok **Rating:** 4.0/5.0 stars **Reviewed by:** TERRY H. | CPA, Small-Business (50 or fewer emp.) **Reviewed Date:** January 18, 2019 **What do you like best about Auris Payroll?** online reports and historical reports. **What do you dislike about Auris Payroll?** impossible to get Heartland to refer to clients by their name and not a number. **Recommendations to others considering Auris Payroll:** Setup takes too much communication. **What problems is Auris Payroll solving and how is that benefiting you?** Needed payroll processor. ### 50. Very easy **Rating:** 5.0/5.0 stars **Reviewed by:** Doug G. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** January 17, 2019 **What do you like best about Auris Payroll?** Very easy to use and specialist are very helpful **What do you dislike about Auris Payroll?** nothing. very thing is very easy and very professional **What problems is Auris Payroll solving and how is that benefiting you?** one stop shop ## Auris Payroll Discussions - [Is there a way to add an Earning at the end of month payroll, every other payroll automatically?](https://www.g2.com/discussions/is-there-a-way-to-add-an-earning-at-the-end-of-month-payroll-every-other-payroll-automatically) - 1 comment, 1 upvote - [How can I get my employee set up to view her payroll details?](https://www.g2.com/discussions/how-can-i-get-my-employee-set-up-to-view-her-payroll-details) - 1 comment, 1 upvote - [View Auris Payroll pricing details and edition comparison](https://www.g2.com/products/auris-payroll/reviews?page=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-10+19%3A09%3A21+-0500&secure%5Bsession_id%5D=10938ace-1f86-4c36-a9bd-7d5480853515&secure%5Btoken%5D=40dd2f76700502bac91c3defaa5f63d4c958346b08081d6d558e52c4852e3fb6&format=llm_user) ## Auris Payroll Integrations - [401GO](https://www.g2.com/products/401go/reviews) - [Employee Navigator](https://www.g2.com/products/employee-navigator/reviews) - [Human Interest](https://www.g2.com/products/human-interest/reviews) - [InfiniTime 7.0](https://www.g2.com/products/infinitime-7-0/reviews) - [InfiniTime Online](https://www.g2.com/products/infinitime-online/reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) ## Auris Payroll Features **Employee Self Service** - Web Portal - Benefits Manager - Mobile - Self Service Portal **Administration** - Payroll Entry - Time Off Accrual - Direct Deposit - Expense Reimbursement - Pre-tax Deductions - Wage Garnishment - Approvals - Check/W-2 Printing - Check/W-2 Delivery - Split Deposits **Taxes** - Tax Calculation - Tax Filing **Integration** - API / Integration - Time Tracking Integration - Accounting Integration - Core HR Integration - API - 401(k) Tracking - Expense Tracking - Vacation/Leave Tracking - Third-Party Integrations - Third-Party Integration **Platform** - Payroll Reporting - User, Role, and Access Management - Performance and Reliability - Scalability - Payroll Reporting - Activity Dashboard - Compensation Management - Timesheet Management - Performance Management - Benefits Management - Document Management - Payroll Management - Compliance Management - Cash Flow Management - Team Management - Policy Management - Calendar Management - Mobile Access - Attendance Management - Deduction Management - Employee Management - Reimbursement Management - Audit Management - Receipt Management - Time Off Management - Workflow Management - Expense Management **Additional Functionality** - Reminders - Employee Profiles - Generative AI - Alerts/Notifications - W-2 Preparation - Multi-Country - Employee Database - Reporting & Statistics - Employee Self Service - AI Copilot - Data Import/Export - Multi-State - Approval Process Control - Tax Compliance - Access Controls/Permissions - Time Tracking - Customizable Reports - Web-based Deployment - Payroll Outsourcing - Expense Claims - Multi-Currency - Corporate/Business - Chatbot - 1099 Preparation - Auto Update - Time & Attendance - AI/Machine Learning - Employee Onboarding - Batch Processing - Accounting - For Accountants - For CPA Firms - Multi-Location - Reporting/Analytics - For Small Businesses - Workflow Automation ## Top Auris Payroll Alternatives - [Gusto](https://www.g2.com/products/gusto/reviews) - 4.6/5.0 (12,198 reviews) - [Paycom](https://www.g2.com/products/paycom/reviews) - 4.5/5.0 (4,702 reviews) - [RUN Powered by ADP](https://www.g2.com/products/run-powered-by-adp/reviews) - 4.7/5.0 (6,064 reviews)