---
title: Heartland Dinerware Reviews
meta_title: 'Heartland Dinerware Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 14 reviews by the users' company size, role or industry to
  find out how Heartland Dinerware works for a business like yours.
aggregate_rating:
  rating_value: 3.4
  review_count: 14
  scale: '5'
date_modified: '2026-08-07'
parent_category:
  name: Restaurant
  url: https://www.g2.com/categories/restaurant
---


# Heartland Dinerware Reviews
**Vendor:** Heartland Payment Systems  
**Category:** [Restaurant POS Systems](https://www.g2.com/categories/restaurant-pos)  
**Average Rating:** 3.4/5.0  
**Total Reviews:** 14
## About Heartland Dinerware
Dinerware makes restaurant management and customer service simple, so your staff can focus on your guests instead of a complicated restaurant point of sale (POS) system — your guests can focus on each other and a great experience dining out.




## Heartland Dinerware Reviews
  ### 1. User friendly,  but underdeveloped and not good for a multi unit business

**Rating:** 2.0/5.0 stars

**Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 15, 2021

**What do you like best about Heartland Dinerware?**

The layout from a user perspective is very straightforward and easy to train on

**What do you dislike about Heartland Dinerware?**

The backend is very repetitive and slow when doing anything new. The online system isn’t reliable and everything must be done directly in the brain. Very behind on technology compared to other systems.

**Recommendations to others considering Heartland Dinerware:**

Good if your business only has a few locations. Once you exceed 3-5 it can be challenging.

**What problems is Heartland Dinerware solving and how is that benefiting you?**

It has been consistent to train across all stores but other than that we haven’t noticed any benefits from an operational/business perspective

  ### 2. review

**Rating:** 1.5/5.0 stars

**Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 19, 2017

**What do you like best about Heartland Dinerware?**

I like the simple layout of the pos system

**What do you dislike about Heartland Dinerware?**

it is very simple, almost too simple. Not a lot of features compared to other systems

**What problems is Heartland Dinerware solving and how is that benefiting you?**

We ended up switching form dinerware because it didn't meet our needs


## Heartland Dinerware Discussions
  - [What is Heartland Dinerware used for?](https://www.g2.com/discussions/what-is-heartland-dinerware-used-for)

- [View Heartland Dinerware pricing details and edition comparison](https://www.g2.com/products/heartland-dinerware/reviews?filters%5Bnps_score%5D%5B%5D=2&section=pricing&secure%5Bexpires_at%5D=2026-08-14+07%3A50%3A04+-0500&secure%5Bsession_id%5D=6a3e6bc5-6103-45a8-891e-531087217784&secure%5Btoken%5D=3f9ec80d70a6245a1af302d72f2c0b74375d70963dbfa0dc36bb4a8e1cb9938f&format=llm_user)

## Heartland Dinerware Features
**Administration**
- Menu Building
- Inventory Management
- Employee Scheduling
- Accounting
- Reporting & Analytics
- Loyalty Management
- Retail Inventory Management
- Invoice Management
- Layaway Management
- Delivery Management
- Real-Time Reporting
- Reporting & Statistics

**Meal Service**
- Payment Gateway
- Table Management
- Check Adjustment
- Kitchen Tickets
- Takeout & Delivery
- Receipt Management
- Sales Tax Management
- Gift Card Management
- Promotions Management
- Purchase Order Management
- Returns Management
- eCommerce Management
- Commission Management
- Sales Order Management
- Discount Management
- Order Management
- Recipe Management
- Reservations Management
- Tips Management
- Bar Tab Management
- Employee Management
- Cash Management
- Kitchen/Menu Management
- Partial Payments
- Stock Management
- Pricing Management
- Price/Margin Management
- Split Checks

**Additional Functionality**
- Barcode/Ticket Scanning
- Access Controls/Permissions
- Activity Dashboard
- Accounting Integration
- API
- Order Tracking
- AI Copilot
- Customer History
- Payment Processing
- Third-Party Integrations
- Dynamic Pricing
- Transaction History
- Customizable Reports
- Multi-Location
- For Bars/Clubs
- Clock In/Out
- Credit Card Processing
- Customer Database
- Time Clock
- Inventory Control
- Product Catalog
- Generative AI
- Offline Access
- Loyalty Program
- Sales Trend Analysis
- Customizable Categories
- Sales Reports
- CRM
- Restaurant POS
- Data Import/Export
- Inventory Tracking
- Point of Sale (POS)
- Customer Accounts
- For iPad Devices
- SSL Security
- Real-Time Data
- For Retail
- Barcode Recognition
- Reporting & Statistics
- Real-Time Updates
- Billing & Invoicing
- Ordering Automation
- Retail POS
- Alerts/Notifications
- For Restaurants
- Order Entry
- Mobile Access
- Online Ordering

## Top Heartland Dinerware Alternatives
  - [Toast](https://www.g2.com/products/toast/reviews) - 4.2/5.0 (353 reviews)
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