--- title: HeartCount Reviews meta_title: 'HeartCount Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 21 reviews by the users' company size, role or industry to find out how HeartCount works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 21 scale: '5' date_modified: '2026-08-07' parent_category: name: Talent Management url: https://www.g2.com/categories/talent-management --- # HeartCount Reviews **Vendor:** HeartCount **Category:** [Employee Engagement Software](https://www.g2.com/categories/employee-engagement) **Average Rating:** 4.8/5.0 **Total Reviews:** 21 ## About HeartCount An AI-powered employee intelligence platform that helps you take meaningful action to boost retention, satisfaction, and performance. HeartCount is your real-time employee engagement intelligence platform, making it simple for executives, HR and managers to clearly see what is happening within your organization. We help you quickly pinpoint issues, truly measure employee sentiment, and drive meaningful actions that boost satisfaction, reduce costly turnover, and build a healthier, more productive workplace. It has grown beyond a listening tool focused on surveys, to a communication tool enabling fast actions and empowering organizations to foster a healthy, engaged, and productive workforce. Data Collection Sends regular (e.g., weekly) pulse surveys with short, targeted questions. Gathers behavioral signals (e.g., response time, sentiment, participation). Integrates with tools like Slack, email, or larger HRIS systems. Analysis & Insights Uses AI to detect trends in sentiment, motivation, stress, or burnout. Flags individuals or teams at risk of disengagement or churn. Tracks changes over time to spot emerging issues early Actionable Recommendations Provides managers and HR with real-time guidance on how to respond. Suggests interventions, conversations, or resources to improve engagement. Helps prioritize focus areas across teams or departments. Business Impact Tracking Links engagement data to outcomes like performance, turnover, and satisfaction → eNPS, Intent to leave and Employee Engagement Index Helps leadership understand how engagement affects business KPIs (revenue) Why HeartCount is better than other Employee Engagement tools? Intentional, Ongoing Feedback - Without the Fatigue: HeartCount uses rotating, research-backed questions to keep weekly check-ins fresh and engaging — no long surveys, no repetition, just real signals in real time. You can dig deeper into specific issues by building unlimited custom surveys. Impactful Insights and Risk Prediction, Not Just Data: HeartCount’s AI-powered insights help you detect early signs of disengagement and identify employees at risk of leaving—before it’s too late. Managers and HR get tailored, practical suggestions to address issues quickly and effectively. You can also choose a transparent (non-anonymous) mode to gain valuable, individual-level insights when deeper support is needed. Turn Feedback Into Action, Instantly: HeartCount enables fast, two-way feedback by allowing managers to respond directly to employee comments—building trust and resolving issues before they escalate. HR Data That Fuels Business Strategy: HeartCount connects engagement data to key outcomes like performance, turnover, and employee satisfaction—giving leadership a clear view of how engagement impacts business results. It also integrates with your existing HR tools, making it easy for HR teams to deliver meaningful, data-driven insights that support smarter business decisions. ## HeartCount Pros & Cons **What users like:** - Users value the **insightful analytics** of HeartCount, enhancing their understanding of team satisfaction and engagement effectively. (7 reviews) - Users find HeartCount's **ease of use** invaluable for tracking employee satisfaction effortlessly across remote teams. (4 reviews) - Users appreciate HeartCount's **employee engagement capabilities** , enhancing team satisfaction and effective management through real-time feedback. (3 reviews) - Users value the **simplicity and effectiveness** of HeartCount, finding it easy to gather actionable employee insights. (3 reviews) - Users highlight HeartCount's **"People at Risk" feature** as crucial for retaining key team members and enhancing management. (2 reviews) - Recognition (2 reviews) - Users appreciate the **insight into job satisfaction** that HeartCount provides, enhancing employee engagement across multiple locations. (1 reviews) - Customer Support (1 reviews) - Users appreciate the **easy setup** of HeartCount, enabling a smooth and uncomplicated experience from the start. (1 reviews) - Integrations (1 reviews) **What users dislike:** - Users express a strong desire for a **mobile app** to enhance usability and responsiveness while on the go. (2 reviews) - Users find the **lack of data migration options** and export capabilities limiting for deeper analysis and market expansion. (2 reviews) - Users express concerns regarding **survey timing and accessibility** , which hinder participation and create confusion in responses. (2 reviews) - Users find **email issues** frustrating, as the process to access and complete surveys is overly complicated. (1 reviews) - Users experience **technical difficulties** with the distribution of questions, impacting the overall functionality of HeartCount. (1 reviews) ## HeartCount Reviews ### 1. Great tool to keep up with employees, to connect and follow up **Rating:** 4.0/5.0 stars **Reviewed by:** Ivana C. | Human Resources Director, Mid-Market (51-1000 emp.) **Reviewed Date:** January 11, 2024 **What do you like best about HeartCount?** I like that Heartcount is developing all the time and offers new ways of using the platform. Also, service is great and client oriented. **What do you dislike about HeartCount?** It is not related to Heartcount but response rate always decrease during time. People feel less motivated to use it and that requires attention all the time. Maybe Heartcount can share some good practice how to prevent it. **What problems is HeartCount solving and how is that benefiting you?** Heartcount is great way to evaluate management decisions, to ask for opinion, to offer user friendly channel for communication to employees. ### 2. Due to the rapid collection of data, as well as the constant insight into employee satisfaction. **Rating:** 4.0/5.0 stars **Reviewed by:** Kristina M. | Mid-Market (51-1000 emp.) **Reviewed Date:** January 16, 2024 **What do you like best about HeartCount?** It is easy to use, clear, and efficient. **What do you dislike about HeartCount?** Insufficient number of questions in the database that we can use for surveys, as well as the inability to modify all questions (locked questions) **What problems is HeartCount solving and how is that benefiting you?** It helps us to quickly gather the necessary information in order to assess the atmosphere and satisfaction within the company. - [View HeartCount pricing details and edition comparison](https://www.g2.com/products/heartcount-heartcount/reviews?filters%5Bnps_score%5D%5B%5D=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+15%3A12%3A35+-0500&secure%5Bsession_id%5D=51a8b525-abbb-45a7-9c1f-70ff10588b05&secure%5Btoken%5D=4e51c8ec920cf2bd6dc59e4daf97ecbbffd8a8f08ef457f10837c9bdaecc979f&format=llm_user) ## HeartCount Integrations - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews) - [Paycor](https://www.g2.com/products/paycor/reviews) - [Slack Connector for Jira](https://www.g2.com/products/slack-connector-for-jira/reviews) ## HeartCount Features **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Additional Functionality** - Onboarding - Individual Development Plans - Career Development - Approval Process Control - Customizable Branding - AI Copilot - Reminders - Customizable Templates - Employee Profiles - Employee Engagement - Learning & Development - API **Platform Basics** - Performance Benchmarking - Reporting & Dashboards - Interoperability **Platform Content** - Employee Pulse Surveys - Survey Customization - Goal and Challenge Creation - Science-based templates - Customizable Templates **Platform Additional Functionality** - Employee Segmenting - Goal and Challenge Creation - Peer Recognition - Social Feedback Portal - Employee Portal - Surveys & Feedback - Peer-to-Peer Recognition **Additional Functionality** - Real-Time Reporting - Customizable Branding - Rewards Program - Reporting/Analytics - Learning & Development - Social Engagement - Chat/Messaging - Customizable Questions - Customizable Reports - Commenting/Notes - Engagement Tracking - Generative AI - Employee Profiles - Question Library - Gamification - Real-Time Data - Performance Metrics - Scoring - AI Copilot - Offboarding - Visual Analytics - Employee Onboarding - Alerts/Notifications - Employee Database **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Activity Dashboard - Activity Dashboard - Mobile Access - Activity Dashboard - Training Management - Goal Management - Feedback Management - Action Management - Mobile Access - Activity Dashboard - Benefits Dashboard - Activity Dashboard - Feedback Management - Performance Management - Recruitment Management - Compliance Management - Training Management - Calendar Management - Employee Management - Orientation Workflow Management - Task Management - HR Management - Help Desk Management - Mobile Access - Payroll Management - Document Management - Job Description Management - Social Media Integration - Mobile Access - Activity Dashboard - Third-Party Integrations - Assessment Management - Social Media Integration - Activity Dashboard - Mobile Access - Third-Party Integration - Initiative Management - Workflow Management - Community Management - Employee Referral Management - Candidate Management - Workflow Management - Communication Management - Advertising Management - Application Management - Email Management - Job Management - Discount Management - Pipeline Management - File Management - Job Management - Data Storage Management - Compensation Management - Employee Management - Job Application Management - HR Management - Competency Management - Performance Management - Compliance Management - Job Description Management - Evaluation Management - User Management - Role-Based Permissions - Third-Party Integrations ## Top HeartCount Alternatives - [Culture Amp](https://www.g2.com/products/culture-amp/reviews) - 4.5/5.0 (1,597 reviews) - [Lattice](https://www.g2.com/products/lattice-lattice/reviews) - 4.6/5.0 (3,955 reviews) - [Leapsome](https://www.g2.com/products/leapsome/reviews) - 4.8/5.0 (2,498 reviews)