Verified User in Publishing
AP
Verified User in Publishing
Small-Business (50 or fewer emp.)
"Great to build a paid community which also offers courses"
5/5
What do you like best about Heartbeat?

Heartbeat always keeps the goal of community in mind when looking at current and future features. They run their own community which provides a place to connect with others using the tool, share ideas, and encouragement. Review collected by and hosted on G2.com.

What do you dislike about Heartbeat?

I really want SSO (Single Sign On) so I can transition seamlessly betwen Heartbeat App and my website. Review collected by and hosted on G2.com.

Emma B.
EB
Emma B.
Marketing Systems Provider
Small-Business (50 or fewer emp.)
"Heartbeat is an excellent community platform with fantastic support"
5/5
What do you like best about Heartbeat?

I love that you can have your community and course all on the one platform. There are so many great features and the founders are very responsive to suggestions and improvements. Review collected by and hosted on G2.com.

What do you dislike about Heartbeat?

Nothing really - they are working hard to improve every aspect of the platform and it is really amazing that there is a mobile app that you can keep connected to the community on the go. Review collected by and hosted on G2.com.

Verified User in Professional Training & Coaching
AP
Verified User in Professional Training & Coaching
Small-Business (50 or fewer emp.)
"Affordable & user-friendly"
5/5
What do you like best about Heartbeat?

Heartbeat is a very affordable tool in comparison to most other community management tools out there. It's easy to use for me as an administrator and my community loves it too.

For me the events section is certainly the most important part of my business and Heartbeat offers everything I need to manage the events effectively (RSVP, reminders, feedback etc.)

If you are looking for an affordable and user-friendly tool to manage your online community, I highly recommend Heartbeat. Review collected by and hosted on G2.com.

What do you dislike about Heartbeat?

For me, Heartbeat has everything I need to manage my events (with is the heart of my business) and engage with my community. Review collected by and hosted on G2.com.

KW
Karen W.
Small-Business (50 or fewer emp.)
"I love Heartbeat"
5/5
What do you like best about Heartbeat?

Heartbeat has been so responsive to my questions and problems. My community is thrilled to be off of Facebook and on our own platform. It is easy to use, and I cannot express how wonderful it is to have a platform in my price range with so many features! Review collected by and hosted on G2.com.

What do you dislike about Heartbeat?

Nothing I can think of right now. Every issue I have had so far has either been solved, is planned to release, or currently being worked on! Review collected by and hosted on G2.com.

Kat W.
KW
Kat W.
CEO
Mid-Market (51-1000 emp.)
"Best for community building!"
5/5
What do you like best about Heartbeat?

I have been a Heartbeat user for over a year and we recommend it to so many other communities. I love the versatility, branding, and ease compared to Circle or Slack. Review collected by and hosted on G2.com.

What do you dislike about Heartbeat?

We have been happy users for a while. We tried another platform and our community loved Heartbeat so much that we went back to it. No complaints here! We're proud paying members. Review collected by and hosted on G2.com.

Verified User in Staffing and Recruiting
AS
Verified User in Staffing and Recruiting
Mid-Market (51-1000 emp.)
"Excellent community app with rich features"
5/5
What do you like best about Heartbeat?

I like how the HB team is fast and efficient to help you out. Additionally, I love the features like the watercooler chat and the overall best control on the community. Review collected by and hosted on G2.com.

What do you dislike about Heartbeat?

I don't especifically dislike anything about Heartbeat because if I see something that needs to change, I ask the team and they add it to the wish list. Right now they have already worked on some features I needed in my community, so I'm quite satisfied. Review collected by and hosted on G2.com.

Michael R.
MR
Michael R.
Small-Business (50 or fewer emp.)
"The most incredible community platform"
5/5
What do you like best about Heartbeat?

Extremely user-friendly, intuitive, robust, and simple to use. Review collected by and hosted on G2.com.

What do you dislike about Heartbeat?

After uoloading all of our videos, they were unable to be viewed on android. This has since been fixed. Also, support was very also very slow to respond though this has since also been rectified. Over extremely pleased! Review collected by and hosted on G2.com.

Marc D.
MD
Marc D.
Manager
Small-Business (50 or fewer emp.)
"Fun and easy to use platform that is really good for the cost"
5/5
What do you like best about Heartbeat?

It has great systems in place for onboarding you to the platform and also for you to help onboard your members when they join. Review collected by and hosted on G2.com.

What do you dislike about Heartbeat?

There are still a few issues with the mobile app, but at least they have one. Review collected by and hosted on G2.com.

Verified User in Professional Training & Coaching
UP
Verified User in Professional Training & Coaching
Small-Business (50 or fewer emp.)
"Great platform, even better creators and developers"
5/5
What do you like best about Heartbeat?

The developers listen to feedback, are engaged and supportive and are continually improving the platform. There is also a very support community of other Heartbeat community leaders who help each other. Review collected by and hosted on G2.com.

What do you dislike about Heartbeat?

There are a few glitches still but these are being continually improved. I am looking forward to having more functionality within 'courses' and the onboarding process being improved. Review collected by and hosted on G2.com.

Tim Jones T.
TT
Tim Jones T.
Member Board Of Trustees
Small-Business (50 or fewer emp.)
"Super easy and intuitive platform to build a community with"
5/5
What do you like best about Heartbeat?

Plug an play.

Just sign in and it guides you all the way through the set-up process.

There are loads of features built in that you can switch on and off. Review collected by and hosted on G2.com.

What do you dislike about Heartbeat?

The course's function is just not quite there yet as you can't upload videos >10mb and so you need to link to a YT video.

And live-streaming into the group is also missing. Review collected by and hosted on G2.com.