--- title: Heartbeat Reviews meta\_title: 'Heartbeat Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 31 reviews by the users' company size, role or industry to find out how Heartbeat works for a business like yours. aggregate\_rating: rating\_value: 4.8 review\_count: 31 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing --- # Heartbeat Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Heartbeat but has limited features. Are you part of the Heartbeat team? [Upgrade your plan](https://my.g2.com/heartbeat-chat-heartbeat/upgrade?utm_campaign=s3&utm_medium=claim-popup&utm_source=g2) to enhance your branding and engage with visitors to your profile! Heartbeat is the all-in-one platform for community businesses. We bring together all the tools needed to run a profitable, scalable, community business — discussions, chats, courses, documents, event pages, voice channels, analytics, referral program management, and full payments suite — all under your own website. * * * Seller [Heartbeat Chat](https://www.g2.com/sellers/heartbeat-chat) Discussions [Heartbeat Community](https://www.g2.com/products/heartbeat-chat-heartbeat/discuss) Languages Supported English Solution Type Best-of-Breed Overview by Murtaza Bambot Show More ## Pricing Pricing provided by Heartbeat. ### Starter Starting at $40.00 Per Month ### Growth Starting at $108.00 Per Month [ View More Pricing Information ](https://www.g2.com/products/heartbeat-chat-heartbeat/pricing) ## Top-Rated Alternatives [ ![Circle](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Circle") Circle 4.5/5(515) ](https://www.g2.com/products/circle-so-circle/reviews) [ ![Mighty Networks](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mighty Networks") Mighty Networks 4.5/5(768) ](https://www.g2.com/products/mighty-networks/reviews) [ ![Thinkific](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Thinkific") Thinkific 4.5/5(405) ](https://www.g2.com/products/thinkific/reviews) [ View All Alternatives ](https://www.g2.com/products/heartbeat-chat-heartbeat/competitors/alternatives) ## User Insights Average based on 31 real user reviews. Implementation Time 2 months Perceived Cost $$$$$ Typical contract price $0k - $0k [Sign in to view](/login) Per Month [Log in to unlock pricing and user insights](/login) ## Heartbeat Integrations (2) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") MailerLite ](https://www.g2.com/products/mailerlite/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zenler ](https://www.g2.com/products/zenler/reviews) Show More ![Verified User in Publishing](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Publishing") AP Verified User in Publishing Small-Business (50 or fewer emp.) 10/26/2023 "Great to build a paid community which also offers courses" 5/5 What do you like best about Heartbeat? Heartbeat always keeps the goal of community in mind when looking at current and future features. They run their own community which provides a place to connect with others using the tool, share ideas, and encouragement. Review collected by and hosted on G2.com. What do you dislike about Heartbeat? I really want SSO (Single Sign On) so I can transition seamlessly betwen Heartbeat App and my website. Review collected by and hosted on G2.com. What problems is Heartbeat solving and how is that benefiting you? We needed a community that would be easy to maneuver for non-techies, something as accessible as FB but completely private and under our control. Our community loves the intimacy and privacy we offer. It feels like an actual community of people who genuinely care about each other. It also allows white labeling so to our members it seems like an extension of our business, not a separate entity as many competitors see to do. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Emma B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Emma B.") EB Emma B. Marketing Systems Provider Small-Business (50 or fewer emp.) 7/16/2023 "Heartbeat is an excellent community platform with fantastic support" 5/5 What do you like best about Heartbeat? I love that you can have your community and course all on the one platform. There are so many great features and the founders are very responsive to suggestions and improvements. Review collected by and hosted on G2.com. What do you dislike about Heartbeat? Nothing really - they are working hard to improve every aspect of the platform and it is really amazing that there is a mobile app that you can keep connected to the community on the go. Review collected by and hosted on G2.com. What problems is Heartbeat solving and how is that benefiting you? Combining the course aspect with the community chat and resources. So often the course platform is a stand alone platform and there is no ability for the students to ask questions or engage with other students. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Professional Training & Coaching](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Professional Training & Coaching") AP Verified User in Professional Training & Coaching Small-Business (50 or fewer emp.) 7/14/2023 "Affordable & user-friendly" 5/5 What do you like best about Heartbeat? Heartbeat is a very affordable tool in comparison to most other community management tools out there. It's easy to use for me as an administrator and my community loves it too. For me the events section is certainly the most important part of my business and Heartbeat offers everything I need to manage the events effectively (RSVP, reminders, feedback etc.) If you are looking for an affordable and user-friendly tool to manage your online community, I highly recommend Heartbeat. Review collected by and hosted on G2.com. What do you dislike about Heartbeat? For me, Heartbeat has everything I need to manage my events (with is the heart of my business) and engage with my community. Review collected by and hosted on G2.com. What problems is Heartbeat solving and how is that benefiting you? It's putting everything in one place - events plus the ability for the members of my community to engage with me and each other. And it's less distracting than hosting a free online community on something like Facebook. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic KW Karen W. Small-Business (50 or fewer emp.) 7/17/2023 "I love Heartbeat" 5/5 What do you like best about Heartbeat? Heartbeat has been so responsive to my questions and problems. My community is thrilled to be off of Facebook and on our own platform. It is easy to use, and I cannot express how wonderful it is to have a platform in my price range with so many features! Review collected by and hosted on G2.com. What do you dislike about Heartbeat? Nothing I can think of right now. Every issue I have had so far has either been solved, is planned to release, or currently being worked on! Review collected by and hosted on G2.com. What problems is Heartbeat solving and how is that benefiting you? It got us off Facebook. Because of this, I have more members in my community than before! Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Kat W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kat W.") KW Kat W. CEO Mid-Market (51-1000 emp.) 7/18/2023 "Best for community building!" 5/5 What do you like best about Heartbeat? I have been a Heartbeat user for over a year and we recommend it to so many other communities. I love the versatility, branding, and ease compared to Circle or Slack. Review collected by and hosted on G2.com. What do you dislike about Heartbeat? We have been happy users for a while. We tried another platform and our community loved Heartbeat so much that we went back to it. No complaints here! We're proud paying members. Review collected by and hosted on G2.com. What problems is Heartbeat solving and how is that benefiting you? Direct lines of communication with our community and ease of use. We love how we have versatility in creating channels, managing users, and cultivating high quality engagement. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Staffing and Recruiting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Staffing and Recruiting") AS Verified User in Staffing and Recruiting Mid-Market (51-1000 emp.) 8/14/2023 "Excellent community app with rich features" 5/5 What do you like best about Heartbeat? I like how the HB team is fast and efficient to help you out. Additionally, I love the features like the watercooler chat and the overall best control on the community. Review collected by and hosted on G2.com. What do you dislike about Heartbeat? I don't especifically dislike anything about Heartbeat because if I see something that needs to change, I ask the team and they add it to the wish list. Right now they have already worked on some features I needed in my community, so I'm quite satisfied. Review collected by and hosted on G2.com. What problems is Heartbeat solving and how is that benefiting you? It's helping me have a personalized space for the members of my community. My team and I wanted a controlled space with rich features and spaces for personalized content. Heartbeat is helping us have a wonderful community platform where our members enjoy interacting with eachother and learning from the vast content that is shared in the app. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Michael R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michael R.") MR Michael R. Small-Business (50 or fewer emp.) 7/14/2023 "The most incredible community platform" 5/5 What do you like best about Heartbeat? Extremely user-friendly, intuitive, robust, and simple to use. Review collected by and hosted on G2.com. What do you dislike about Heartbeat? After uoloading all of our videos, they were unable to be viewed on android. This has since been fixed. Also, support was very also very slow to respond though this has since also been rectified. Over extremely pleased! Review collected by and hosted on G2.com. What problems is Heartbeat solving and how is that benefiting you? Heartbeat has community and authentic connection built into it. It can be scary to connect with others but the layout of the playform creates a sense of comfort. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Marc D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marc D.") MD Marc D. Manager Small-Business (50 or fewer emp.) 7/13/2023 "Fun and easy to use platform that is really good for the cost" 5/5 What do you like best about Heartbeat? It has great systems in place for onboarding you to the platform and also for you to help onboard your members when they join. Review collected by and hosted on G2.com. What do you dislike about Heartbeat? There are still a few issues with the mobile app, but at least they have one. Review collected by and hosted on G2.com. What problems is Heartbeat solving and how is that benefiting you? Community and courses. It is great that it is also a platform that works really well in India. Other platforms the payment processors do not work here. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Professional Training & Coaching](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Professional Training & Coaching") UP Verified User in Professional Training & Coaching Small-Business (50 or fewer emp.) 7/18/2023 "Great platform, even better creators and developers" 5/5 What do you like best about Heartbeat? The developers listen to feedback, are engaged and supportive and are continually improving the platform. There is also a very support community of other Heartbeat community leaders who help each other. Review collected by and hosted on G2.com. What do you dislike about Heartbeat? There are a few glitches still but these are being continually improved. I am looking forward to having more functionality within 'courses' and the onboarding process being improved. Review collected by and hosted on G2.com. What problems is Heartbeat solving and how is that benefiting you? Heartbeat has given me a community space that brings together the people I am working with along with events. I looked at several other products (including facebook) and this has been great and had very good feedback from the users. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Tim Jones T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tim Jones T.") TT Tim Jones T. Member Board Of Trustees Small-Business (50 or fewer emp.) 7/19/2023 "Super easy and intuitive platform to build a community with" 5/5 What do you like best about Heartbeat? Plug an play. Just sign in and it guides you all the way through the set-up process. There are loads of features built in that you can switch on and off. Review collected by and hosted on G2.com. What do you dislike about Heartbeat? The course's function is just not quite there yet as you can't upload videos \>10mb and so you need to link to a YT video. And live-streaming into the group is also missing. Review collected by and hosted on G2.com. What problems is Heartbeat solving and how is that benefiting you? Helping me create a community hub for networking and sharing of information with my client base. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ## Pricing Options Pricing provided by Heartbeat. ### Starter Starting at $40.00 Per Month ### Growth Starting at $108.00 Per Month ### Business Starting at $333.00 Per Month [ View More Pricing Information ](https://www.g2.com/products/heartbeat-chat-heartbeat/pricing) Heartbeat Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_20979aeec04ca91f5579296c934bcfb5/circle-so-circle.jpg "Product Avatar Image") Circle 4.5/5(515) [ Compare Now ](https://www.g2.com/compare/circle-so-circle-vs-heartbeat-chat-heartbeat) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_895f4a10ba4cfeb527017bb63ed54fd1/mighty-networks.png "Product Avatar Image") Mighty Networks 4.5/5(768) [ Compare Now ](https://www.g2.com/compare/heartbeat-chat-heartbeat-vs-mighty-networks) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_e2418dce29521f667d2113941f75217c/kajabi-kajabi.png "Product Avatar Image") Kajabi 4.1/5(93) [ Compare Now ](https://www.g2.com/compare/heartbeat-chat-heartbeat-vs-kajabi-kajabi) ##### ##### Heartbeat Features Community Building Member Profiles Customer Analytics Community Insights Community Engagement Analytics Downloadable Reports Community Management Community Feeds & Discussions [ View More Features ](https://www.g2.com/products/heartbeat-chat-heartbeat/features) ##### Categories on G2 [Online Community Management](https://www.g2.com/categories/online-community-management) ##### Explore More [Which ABM analytics solution is best for revenue growth tracking?](https://www.g2.com/discussions/which-abm-analytics-solution-is-best-for-revenue-growth-tracking)[Which cloud security monitoring tools give security teams better control and visibility over their cloud environment without drowning in dashboards?](https://www.g2.com/discussions/which-cloud-security-monitoring-tools-give-security-teams-better-control-and-visibility-over-their-cloud-environment-without-drowning-in-dashboards)[Which sales gamification mobile app do SDRs actually enjoy using versus platforms that feel like a management surveillance tool dressed up in leaderboard clothing?](https://www.g2.com/discussions/which-sales-gamification-mobile-app-do-sdrs-actually-enjoy-using-versus-platforms-that-feel-like-a-management-surveillance-tool-dressed-up-in-leaderboard-clothing) [Top-rated sales performance tools in the software sector](https://www.g2.com/discussions/top-rated-sales-performance-tools-in-the-software-sector)[Most reliable revenue intelligence platform for services industry](https://www.g2.com/discussions/most-reliable-revenue-intelligence-platform-for-the-services-industry)[Pros and Cons Details](https://www.g2.com/products/heartbeat-chat-heartbeat/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)