---
title: Heartbeat Reviews
meta_title: 'Heartbeat Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 31 reviews by the users' company size, role or industry to
  find out how Heartbeat works for a business like yours.
aggregate_rating:
  rating_value: 4.8
  review_count: 31
  scale: '5'
date_modified: '2026-08-07'
parent_category:
  name: Marketing
  url: https://www.g2.com/categories/marketing
---


# Heartbeat Reviews
**Vendor:** Heartbeat Chat  
**Category:** [Online Community Management Software](https://www.g2.com/categories/online-community-management)  
**Average Rating:** 4.8/5.0  
**Total Reviews:** 31
## About Heartbeat
Heartbeat is the all-in-one platform for community businesses. We bring together all the tools needed to run a profitable, scalable, community business — discussions, chats, courses, documents, event pages, voice channels, analytics, referral program management, and full payments suite — all under your own website.



## Heartbeat Pros & Cons
**What users like:**

- Users love the **ease of use** of Heartbeat, enjoying its straightforward navigation and helpful resources. (5 reviews)
- Users commend Heartbeat for its **dedicated community and robust support** , enjoying a seamless, ad-free environment. (3 reviews)
- Users appreciate the **easy setup** of Heartbeat, allowing for a quick and smooth initiation of the platform. (2 reviews)
- Users enjoy the **navigation ease** of Heartbeat, finding it straightforward and user-friendly like a social network. (2 reviews)
- Users value how Heartbeat enhances **communication and emotional stability** with easy, instant check-ins throughout the day. (1 reviews)
- Users commend the **excellent customer support** of Heartbeat, appreciating their responsiveness and commitment to user feedback. (1 reviews)
- Users love the **design quality** of Heartbeat, finding it easy to use and visually appealing. (1 reviews)
- Users value the **seamless integrations** of Heartbeat, which enhance communication and streamline workflow for daily tasks. (1 reviews)
- Intuitive (1 reviews)
- Intuitive Design (1 reviews)

**What users dislike:**

- Users report **glitches and bugs** in Heartbeat that need addressing, but see potential for improvement. (2 reviews)
- Users find the **difficult setup** of Heartbeat requires significant study and possibly third-party solutions for efficiency. (1 reviews)
- Users feel that the **expensive plans** of Heartbeat hinder accessibility and lack trial opportunities for proper evaluation. (1 reviews)
- Users face **integration issues** with Heartbeat, making it hard to effectively embed features and manage community joins. (1 reviews)
- Users find the **lack of integrations** frustrating, limiting their ability to trial features effectively before commitment. (1 reviews)
- Missing Features (1 reviews)
- Users face **payment issues** with Heartbeat, as Stripe isn't supported in all countries, limiting access to paid plans. (1 reviews)
- Platform Limitations (1 reviews)
- Technical Glitches (1 reviews)
- Update Issues (1 reviews)



- [View Heartbeat pricing details and edition comparison](https://www.g2.com/products/heartbeat-chat-heartbeat/reviews?page=2&section=pricing&secure%5Bexpires_at%5D=2026-08-10+16%3A50%3A35+-0500&secure%5Bsession_id%5D=89f05796-2083-4894-9bc5-39d9ad9d2d6d&secure%5Btoken%5D=8249f3be0e24e627b2fdb190e85cfe8cd95be02763111488a72c6a4fb90e9d92&format=llm_user)
## Heartbeat Integrations
  - [MailerLite](https://www.g2.com/products/mailerlite/reviews)
  - [Zenler](https://www.g2.com/products/zenler/reviews)

## Heartbeat Features
**Community Building**
- Member Profiles
- Real-Time Notifications
- Member Discovery
- Member Referrals
- Community Spaces
- Paid Memberships
- Multimedia Sharing
- Courses
- Alerts/Notifications

**Community Improvement**
- Gamification
- Polls & Questions
- Automation Rules

**Customer Analytics**
- Community Insights
- Community Engagement Analytics
- Downloadable Reports
- ROI Tracking
- Engagement Tracking
- Activity Tracking

**Community Management**
- Community Feeds & Discussions
- Live Streaming
- Chat & Messaging
- Events Management
- Admin Roles & Permissions
- Knowledge Base Management
- Group Management
- Content Management
- Feedback Management
- Membership Management
- Email Management
- Website Management
- Communication Management
- User Management
- Calendar Management

**Agentic AI - Online Community Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Natural Language Interaction
- Proactive Assistance
- Decision Making
- Social Media Integration
- Third-Party Integrations
- Multi-Language

**Additional Functionality**
- Activity Dashboard
- Generative AI
- Single Sign On
- Email Reminders
- API
- Discussions/Forums
- Ideation
- Personalization
- Reporting & Statistics
- Contact Database
- Moderation
- @mentions
- Member Directory
- Mobile Access
- Filtering
- Data Import/Export
- Commenting/Notes
- Document Storage
- Customizable Branding
- AI Copilot
- Drag & Drop
- SSL Security
- Customizable Templates

## Top Heartbeat Alternatives
  - [Circle](https://www.g2.com/products/circle-so-circle/reviews) - 4.5/5.0 (501 reviews)
  - [Mighty Networks](https://www.g2.com/products/mighty-networks/reviews) - 4.5/5.0 (745 reviews)
  - [Thinkific](https://www.g2.com/products/thinkific/reviews) - 4.5/5.0 (385 reviews)