--- title: Heartbeat Reviews meta\_title: 'Heartbeat Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 31 reviews by the users' company size, role or industry to find out how Heartbeat works for a business like yours. aggregate\_rating: rating\_value: 4.8 review\_count: 31 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing --- # Heartbeat Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Heartbeat but has limited features. Are you part of the Heartbeat team? [Upgrade your plan](https://my.g2.com/heartbeat-chat-heartbeat/upgrade?utm_campaign=s3&utm_medium=claim-popup&utm_source=g2) to enhance your branding and engage with visitors to your profile! Heartbeat is the all-in-one platform for community businesses. We bring together all the tools needed to run a profitable, scalable, community business — discussions, chats, courses, documents, event pages, voice channels, analytics, referral program management, and full payments suite — all under your own website. * * * Seller [Heartbeat Chat](https://www.g2.com/sellers/heartbeat-chat) Discussions [Heartbeat Community](https://www.g2.com/products/heartbeat-chat-heartbeat/discuss) Languages Supported English Solution Type Best-of-Breed Overview by Murtaza Bambot Show More ## Pricing Pricing provided by Heartbeat. ### Starter Starting at $40.00 Per Month ### Growth Starting at $108.00 Per Month [ View More Pricing Information ](https://www.g2.com/products/heartbeat-chat-heartbeat/pricing) ## Top-Rated Alternatives [ ![Circle](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Circle") Circle 4.5/5(515) ](https://www.g2.com/products/circle-so-circle/reviews) [ ![Mighty Networks](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mighty Networks") Mighty Networks 4.5/5(768) ](https://www.g2.com/products/mighty-networks/reviews) [ ![Thinkific](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Thinkific") Thinkific 4.5/5(405) ](https://www.g2.com/products/thinkific/reviews) [ View All Alternatives ](https://www.g2.com/products/heartbeat-chat-heartbeat/competitors/alternatives) ## User Insights Average based on 31 real user reviews. Implementation Time 2 months Perceived Cost $$$$$ Typical contract price $0k - $0k [Sign in to view](/login) Per Month [Log in to unlock pricing and user insights](/login) ## Heartbeat Integrations (2) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") MailerLite ](https://www.g2.com/products/mailerlite/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zenler ](https://www.g2.com/products/zenler/reviews) Show More ![Jolene U.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jolene U.") JU Jolene U. Writer, Coach, Emotional Health Warrior, Soul Care Mentor Small-Business (50 or fewer emp.) 9/7/2024 "Great Community & Course Platform with Consistent Updates & Support" 5/5 What do you like best about Heartbeat? Heartbeat offers a lot of great features for creating a community platform. I love having the Heartbeat app, with courses included. Heartbeat listens to their users, provides consistent updates, and continually makes improvements to serve their users. The townhalls, educational videos, community for Heartbeat community managers, and overall energy from the team is amazing. Review collected by and hosted on G2.com. What do you dislike about Heartbeat? Heartbeat is available as an integration option with more and more companies. I can use it in Pabbly, Zapier, and many other solutions. I would love to see Heartbeat continue direct connections without using Zapier or Pabbly. There are so many options out there, so this is not a negative with Heartbeat. Review collected by and hosted on G2.com. What problems is Heartbeat solving and how is that benefiting you? An app for private communities. Courses in the app. Locked documents, videos, channels, etc. Video and voice rooms for users to use. Heartbeat provides so much more than just an online community space. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Adrian R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Adrian R.") AR Adrian R. Marketing Strategist Small-Business (50 or fewer emp.) 7/26/2023 "Great for creating your own engaging community" 4/5 What do you like best about Heartbeat? The platform it's very intuitive, reducing friction for users to participate writing threads, asking questions, adding images, etc. versus the great majority of community platforms that feels like an old forum-style space. Review collected by and hosted on G2.com. What do you dislike about Heartbeat? The overall design (fonts, layout, UI) feels a bit rough in compare to other community platforms with a more cleaner-trendy look. Also, the mobile (and Mac) app are slow. Review collected by and hosted on G2.com. What problems is Heartbeat solving and how is that benefiting you? With Heartbeat I'm able to gather my audience in a private space and engage with them in ways I couldn't with other marketing tools (online course, email marketing and social media platforms). I truly believe communities will become the best way to monetize an audience and Heartbeat is very good at helping you with exactly that. Review collected by and hosted on G2.com. Show More 3/23/2024 Current UserValidated ReviewerSource: Organic SH Stephanie H. Small-Business (50 or fewer emp.) 2/8/2024 "Best Customer Service Experience!" 5/5 What do you like best about Heartbeat? One of the number 1 things I look for in a product is how great the customer experience is and I have never had a better customer experience than with Heartbeat! We had a pretty complex case and our rep, Nick, was patient, communicative, and supported us through every challenge we had. Heartbeat has so many helpful articles; tutorials; and the thing I love most about it for our community is that everything is on ONE place! Review collected by and hosted on G2.com. What do you dislike about Heartbeat? There is a learning curve, which is to be expected but they really do everything to make it as smooth as possible for you. Review collected by and hosted on G2.com. What problems is Heartbeat solving and how is that benefiting you? We used to have a slack channel; a hub for call recordings; and had to send communciations and calendar invites through other external platforms. Now we have everything we need in ONE place with Heartbeat. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Shade O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shade O.") SO Shade O. Events Strategist Small-Business (50 or fewer emp.) 12/10/2023 "Beyond Impressive!" 5/5 What do you like best about Heartbeat? Heartbeat is a community platform that continues to innovate in exciting ways! The platform is full-featured - with community, courses, events, audio & video capabilities, documentation, etc. It has almost everything you can think of to run a successful and robust community. The Heartbeat workflows is one of my favorite features! 🎉 This feature allows you to automate things within the Heartbeat platform without having to use external automation tools like Zapier. Heartbeat is also extremely versatile so you can setup the kind of community you want by turning on/off features that you may not need in your particular setup. Heartbeat itself is quite intuitive. The Heartbeat team, in addition to being very accessible, actively listen and respond to feedback. Their customer support is great! They have monthly Townhalls where the latest features are unveiled and we can offer our feedback and make suggestions LIVE right there during the Townhall. They even give 1-on-1 live support to customers who need it! Heartbeat is a community platform with much heart! Review collected by and hosted on G2.com. What do you dislike about Heartbeat? Honestly, there's nothing I dislike. The developments can't come fast enough 🙃 For example, I would like some more features added to the event's calendar such as the ability to embed the event Calender in external pages. It's currently on the roadmap and I'm confident the team will get to it. Review collected by and hosted on G2.com. What problems is Heartbeat solving and how is that benefiting you? Heartbeat provides an online meeting spot for my members. I love scheduling events in the calendar as the Hwartbeat calendar is very robust. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic SD Sofia D. Small-Business (50 or fewer emp.) 7/17/2023 Business partner of the seller or seller's competitor, not included in G2 scores. "Phenomenal experience building a conscious online community!" 5/5 What do you like best about Heartbeat? It is hard to pick one thing, to be honest! There are many amazing features on this platform. What I appreciate the most is the tools for communication and automation. This makes it simple to manage a large community of people while still building meaningful relationships with members. I have saved so much time on repetitive tasks and I now have more energy to do the things that I love to do in my company. Review collected by and hosted on G2.com. What do you dislike about Heartbeat? The one hurdle with using Heartbeat is that it is quite new so people are unfamiliar with the space. This requires a bit more work than a Facebook group to get people to make profiles and engage within the community. Review collected by and hosted on G2.com. What problems is Heartbeat solving and how is that benefiting you? I wanted to build my own app for my company however, that was a huge project that I was not ready for quite yet. Finding Heartbeat allowed me to have everything that I was looking for in a custom-built app for an affordable monthly subscription. This has benefited my company because we are able to have a custom-built online community space without having to build everything from scratch. Furthermore, I am connected with a wonderful network of online community builders by being a member of Heartbeat. I can attend group calls and easily upskill. It is a huge benefit to not have to do all of these community-building parts of my business alone. Community builders also benefit from being in a supportive community! Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Susan B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Susan B.") SB Susan B. Founder Small-Business (50 or fewer emp.) 7/25/2023 "I love Heartbeat" 5/5 What do you like best about Heartbeat? I love the responsiveness of the team. I like that I can go at my own pace to build my community. I like the look of my community. I find the platform to be more intuitive than others I had investigated. Review collected by and hosted on G2.com. What do you dislike about Heartbeat? There is a LOT to learn about building my community. Some of the help topics are hard to find, outdated by new features on the platform or not informative. They do offer a monthly live event for questions so if a help topic isn't helpful, I can always ask. Review collected by and hosted on G2.com. What problems is Heartbeat solving and how is that benefiting you? It is providing an online space where invited members can develop relationships. It is providing me an online home for my teaching and writing. It offers me the ability to connect with free members and to a more committed audience as well. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![⛰ Jordan R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "⛰ Jordan R.") ⛰R ⛰ Jordan R. Co-Founder & #NoCode CTO Small-Business (50 or fewer emp.) 8/8/2023 "Game-Changer. Amazing platform!" 5/5 What do you like best about Heartbeat? Having the community, courses, docs, search, DMs, and everything - ALL IN ONE SPOT is a game-changer. I recently switched from my own custom-built course platform, and my students are LOVING this (and so am I, because now I can focus on the community/education, without having to maintain my own software). Heartbeat is AMAZING! Review collected by and hosted on G2.com. What do you dislike about Heartbeat? Mobile app is a bit clunky and not white-labeled, desktop app seems to slow things down (as opposed to just using the web app) but I'm ok with that. Not a huge deal. Login flow has been a bit of a headache (several users email me with issues logging in and/or receiving their magic email) I'd love to be able to tweak a few things on the UX, but again, not big issues. Heartbeat support has been very helpful in resolving the login issues, and much of the time, it's user error. Overall, I would HIGHLY recommend. Review collected by and hosted on G2.com. What problems is Heartbeat solving and how is that benefiting you? All-in-one online academy! My students are absolutely loving it! The value of using heartbeat as opposed to a course platform + facebook community have been AWESOME. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Individual & Family Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Individual & Family Services") CI Verified User in Individual & Family Services Small-Business (50 or fewer emp.) 7/24/2023 "Excellent New Solution Available in the Digital Info Marketing and Community Platform Industry" 5/5 What do you like best about Heartbeat? One of the more immediate values realized with Heartbeat is how quickly you can customize the platform to integrate digital information products and a community and be validating and selling sooner than you thought possible! Review collected by and hosted on G2.com. What do you dislike about Heartbeat? From day one, I've been very impressed with Hearbeat's responsiveness to feedback and active learning from their wide variety of customers' needs and experience levels. The user interface has been a particular development roadmap I've been paying attention to as I've been actively and successfully using the platform. You can clearly see the improvements have been well-informed by a larger solution-focused vision and the feedback from admins, end users, and business owners. They make "work-in-progress" look and feel good! Review collected by and hosted on G2.com. What problems is Heartbeat solving and how is that benefiting you? Heartbeat is in a sweet spot that no other platform offers: an affordable, simple plan with all the top-level capabilities the most basic of businesses could use and more experienced digital marketers would expect. And, Heartbeat's leadership is visible and actively investing in making the platform and experience better every day -- so much so, that as a customer, you actually feel excited to be part of their future because you can trust they are going to make your future all the more successful using their platform! Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Courtney K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Courtney K.") CK Courtney K. Small-Business (50 or fewer emp.) 7/13/2023 "Very well supported simple platform with responsive team" 4.5/5 What do you like best about Heartbeat? - All-in-one community platform that is responsive to the needs of most communities - The Heartbeat team is incredibly fast and empathetic with iterations and new features - Heartbeat Community (The Geadth) is an incredible community that demonstrates and what's possible while also providing the training to help other community builders Review collected by and hosted on G2.com. What do you dislike about Heartbeat? Struggle to get customers to use the app. FB still in the lead for the masses. Would love more integrations to make pushing out content and doing lives easier and more efficient Review collected by and hosted on G2.com. What problems is Heartbeat solving and how is that benefiting you? They are making community experiences extremely easy to execute by pulling together events, courses and pre-built templates for other experiences like office hours, book clubs, etc Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Katie A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Katie A.") KA Katie A. Small-Business (50 or fewer emp.) 7/14/2023 "Heartbeat is Fantastic for Creative Entreprenuers" 5/5 What do you like best about Heartbeat? I love how on brand my community is and it feels like a fun platform and that is part of my brand. I love that when I toggle bt other communities that mine feels like me! Review collected by and hosted on G2.com. What do you dislike about Heartbeat? There are some tech features that I wish Heartbeat had, but they are really good at adding and updating constantly! I am excited to watch it grow from ground up! Review collected by and hosted on G2.com. What problems is Heartbeat solving and how is that benefiting you? That I have a space to meet and chat with my community and engage with them through prompts! I also love that it's off of social media! It really was the confidence I needed to go ahead and start a community! Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ## Pricing Options Pricing provided by Heartbeat. ### Starter Starting at $40.00 Per Month ### Growth Starting at $108.00 Per Month ### Business Starting at $333.00 Per Month [ View More Pricing Information ](https://www.g2.com/products/heartbeat-chat-heartbeat/pricing) Heartbeat Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_20979aeec04ca91f5579296c934bcfb5/circle-so-circle.jpg "Product Avatar Image") Circle 4.5/5(515) [ Compare Now ](https://www.g2.com/compare/circle-so-circle-vs-heartbeat-chat-heartbeat) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_895f4a10ba4cfeb527017bb63ed54fd1/mighty-networks.png "Product Avatar Image") Mighty Networks 4.5/5(768) [ Compare Now ](https://www.g2.com/compare/heartbeat-chat-heartbeat-vs-mighty-networks) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_e2418dce29521f667d2113941f75217c/kajabi-kajabi.png "Product Avatar Image") Kajabi 4.1/5(93) [ Compare Now ](https://www.g2.com/compare/heartbeat-chat-heartbeat-vs-kajabi-kajabi) ##### ##### Heartbeat Features Community Building Member Profiles Customer Analytics Community Insights Community Engagement Analytics Downloadable Reports Community Management Community Feeds & Discussions [ View More Features ](https://www.g2.com/products/heartbeat-chat-heartbeat/features) ##### Categories on G2 [Online Community Management](https://www.g2.com/categories/online-community-management) ##### Explore More [Which ABM analytics solution is best for revenue growth tracking?](https://www.g2.com/discussions/which-abm-analytics-solution-is-best-for-revenue-growth-tracking)[Which cloud security monitoring tools give security teams better control and visibility over their cloud environment without drowning in dashboards?](https://www.g2.com/discussions/which-cloud-security-monitoring-tools-give-security-teams-better-control-and-visibility-over-their-cloud-environment-without-drowning-in-dashboards)[Which sales gamification mobile app do SDRs actually enjoy using versus platforms that feel like a management surveillance tool dressed up in leaderboard clothing?](https://www.g2.com/discussions/which-sales-gamification-mobile-app-do-sdrs-actually-enjoy-using-versus-platforms-that-feel-like-a-management-surveillance-tool-dressed-up-in-leaderboard-clothing) [Top-rated sales performance tools in the software sector](https://www.g2.com/discussions/top-rated-sales-performance-tools-in-the-software-sector)[Most reliable revenue intelligence platform for services industry](https://www.g2.com/discussions/most-reliable-revenue-intelligence-platform-for-the-services-industry)[Pros and Cons Details](https://www.g2.com/products/heartbeat-chat-heartbeat/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)