--- title: Hear.ai Reviews meta\_title: 'Hear.ai Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter reviews by the users' company size, role or industry to find out how Hear.ai works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 2 scale: '5' date\_modified: '2026-07-17' parent\_category: name: Generative AI url: https://www.g2.com/categories/generative-ai --- # Hear.ai Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Hear.ai but has limited features. Are you part of the Hear.ai team? [Upgrade your plan](https://my.g2.com/hear-ai/upgrade?utm_campaign=s3&utm_medium=claim-popup&utm_source=g2) to enhance your branding and engage with visitors to your profile! Hear Contact Center Intelligence Platform empowers businesses to effortlessly unlock the value of their conversation data. With Hear, organizations can centralize customer feedback from calls, surveys, emails, chats, tickets, and more to gain a clear understanding of what their customers want, need, and expect from their products and services. Hear consolidates all customer insights into one intuitive platform, leveraging AI to analyze data at scale and deliver actionable insights. Key Features: - Interactive Insights Chat - Data Dashboard - Advanced Reporting - Risk & Alert Monitoring - Compliance Tracking - Agent Performance Evaluation - Seamless API Integration Hear integrates with any platform! Transform your customer experience and drive business growth with the power of Hear. * * * Seller [Hear.ai](https://www.g2.com/sellers/hear-ai) Discussions [Hear.ai Community](https://www.g2.com/products/hear-ai/discuss) Languages Supported Arabic, Welsh, Danish, German, Greek, English, Finnish, French, Hebrew, Hindi, Icelandic, Italian, Lithuanian, Luxembourgish, Portuguese, Russian, Slovenian, Spanish, Ukrainian, Chinese (Simplified) Overview by Ana Gurman Show More ## Pricing Pricing provided by Hear.ai. ### General Package Starting at $2,500.00 Per Month [ View More Pricing Information ](https://www.g2.com/products/hear-ai/pricing) ## Top-Rated Alternatives [ ![SurveyMonkey](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "SurveyMonkey") SurveyMonkey 4.4/5(23,900) ](https://www.g2.com/products/surveymonkey/reviews) [ ![Birdeye](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Birdeye") Birdeye 4.7/5(4,203) ](https://www.g2.com/products/birdeye/reviews) [ ![SurveySparrow](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "SurveySparrow") SurveySparrow 4.4/5(2,067) ](https://www.g2.com/products/surveysparrow/reviews) [ View All Alternatives ](https://www.g2.com/products/hear-ai/competitors/alternatives) ## Hear.ai Integrations (3) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Feefo ](https://www.g2.com/products/feefo/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Freshdesk ](https://www.g2.com/products/freshdesk/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Trustpilot ](https://www.g2.com/products/trustpilot/reviews) Show More ![Ben O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ben O.") BO Ben O. Head of Customer Service Small-Business (50 or fewer emp.) 11/12/2025 "Hear AI Drives Data-Backed Improvements and Seamless QA Integration" 5/5 What do you like best about Hear.ai? Hear AI has been able to produce Data that drives new business approaches. With Hear AI - We have been able to full import all service and product reviews to be able to understand more in depth analysis to help drive company improvements. We have also been able to integrate a full QA process, aligned with company expectations that drives continuous improvements with agents. Hear AI set up process has been smooth and had great support team to help implement Review collected by and hosted on G2.com. What do you dislike about Hear.ai? None found as of yet, We met at a Conference and they have been able to continue ticking the boxes Review collected by and hosted on G2.com. What problems is Hear.ai solving and how is that benefiting you? Hear AI - Has enabled us to be able to have all calls supported from a QA perspective looking at training and process gaps. while enabling our Team Leaders to have real time coaching, As a business we are now able to receive more feedback/data to help drive business performance. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: G2 invite ![Verified User in Accounting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Accounting") UA Verified User in Accounting Small-Business (50 or fewer emp.) 10/8/2024 "Hearing AI" 4/5 What do you like best about Hear.ai? Help in understanding sound modulation and understanding communication data Review collected by and hosted on G2.com. What do you dislike about Hear.ai? difficult to understand how to use and less of demo on use of app Review collected by and hosted on G2.com. What problems is Hear.ai solving and how is that benefiting you? Analysing communication data, analyse meeting and calls of companies Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ### There are not enough reviews of Hear.ai for G2 to provide buying insight. Below are some alternatives with more reviews: [ 1 ![SurveyMonkey Logo](https://images.g2crowd.com/uploads/product/hd_favicon/14719688a688f7283815b6565517d7ee/surveymonkey.svg "SurveyMonkey Logo") SurveyMonkey 4.4 (23,900) SurveyMonkey is a leading survey and feedback management solution, trusted by millions of users across more than 300,000 organizations around the world. 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The result: more leads and foot traffic, reduced costs, and accelerated revenue growth. At the core of Birdeye is its Agentic Platform, which powers a growing suite of specialized AI agents designed to function like always-on teammates. These agents manage reviews, engage leads, respond to customers, streamline social media, run surveys, maintain listings, send reminders, provide insights, and coordinate across locations. By collaborating seamlessly, they form a scalable digital workforce—always learning, always on-brand, and always driving outcomes. Birdeye stands apart with its agentic AI platform that brands can customize using Birdeye’s unique outcome-framework. Businesses can configure agents with specific triggers that deliver measurable tasks and results for each location, while maintaining the authentic voice of the brand across every interaction. With location-aware AI and a fully integrated platform that brings together reputation, messaging, social, surveys, listings, insights, and more, Birdeye eliminates the need for fragmented point solutions. For multi-location and franchise brands in industries such as healthcare, retail, financial services, real estate, restaurants, and beyond, Birdeye delivers scalability without sacrificing precision. By uniting automation with actionable insights, Birdeye enables organizations to boost visibility, increase customer engagement, and grow revenue—faster and more efficiently. With Birdeye, businesses don’t just adopt AI—they gain an agentic workforce dedicated to delivering real business outcomes. Birdeye: Always On. Always On-Brand. 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Easily uncover areas of opportunity, automate actions, and drive critical organizational outcomes with an extremely powerful, agile Experience Management Platform. ](https://www.g2.com/products/qualtrics-customer-experience/reviews "Qualtrics Customer Experience") [Show More](#) ## Pricing Options Pricing provided by Hear.ai. ### General Package Starting at $2,500.00 Per Month [ View More Pricing Information ](https://www.g2.com/products/hear-ai/pricing) ##### Categories on G2 [Feedback Analytics](https://www.g2.com/categories/feedback-analytics)[Generative AI Infrastructure](https://www.g2.com/categories/generative-ai-infrastructure) ##### Explore More [Best A/B Testing Platforms](https://www.g2.com/discussions/best-a-b-testing-software-or-platform)[What are the most reliable energy management platforms based on reviews from facilities achieving 10% consumption reduction?](https://www.g2.com/discussions/what-are-the-most-reliable-energy-management-platforms-based-on-reviews-from-facilities-achieving-10-consumption-reduction)[Which digital advertising intelligence platforms give the most accurate attribution modeling and customer journey tracking for a brand that needs to move beyond last-click reporting?](https://www.g2.com/discussions/which-digital-advertising-intelligence-platforms-give-the-most-accurate-attribution-modeling-and-customer-journey-tracking-for-a-brand-that-needs-to-move-beyond-last-click-reporting%20) [FP&A Tools](https://www.g2.com/discussions/best-options-for-fp-a-tools-in-2025)[Which Google Workspace utilities enable helpdesk teams to resolve user issues without escalating to senior admins?](https://www.g2.com/discussions/which-google-workspace-utilities-enable-helpdesk-teams-to-resolve-user-issues-without-escalating-to-senior-admins)[Pros and Cons Details](https://www.g2.com/products/hear-ai/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)