# Top 10 Crowd Alternatives & Competitors (4)4.9 out of 5 While Crowd is a leading solution in Enterprise Feedback Management Software, it's frequently compared with similar tools that offer different strengths. Enterprise Feedback Management Software is used by teams seeking popular, powerful platforms with features like system monitoring, device responsiveness, and ai text generation, according to G2 reviews. In most cases, users compare alternatives based on reliability and ease of use. The best overall alternative to Crowd is [UserTesting](https://www.g2.com/products/usertesting/reviews), rated ~4.4 stars on G2 from 734+ reviewers. It is frequently praised for helpful and time-saving. Other well-known alternatives to Crowd are: - [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) – known for case management and efficiency (G2 star rating ~4.4) - [Qualtrics Market Research](https://www.g2.com/products/qualtrics-market-research/reviews) – highly rated for survey creation and intuitive (G2 star rating ~4.4) - [HubSpot Service Hub](https://www.g2.com/products/hubspot-service-hub/reviews) – offers helpful and efficiency (G2 star rating ~4.4) - [LiveAgent](https://www.g2.com/products/liveagent/reviews) – best suited for teams that need customer support and helpful (G2 star rating ~4.5) Browse top options below. Based on G2 review data, Crowd is most commonly used in industries like [Enterprise Feedback Management Software](https://www.g2.com/categories/enterprise-feedback-management), [User Research Tools](https://www.g2.com/categories/user-research), [Help Desk Software](https://www.g2.com/categories/help-desk). Compare user ratings by vertical to find the best fit. ## Best Paid & Free Alternatives to Crowd - UserTesting - Agentforce Service (formerly Salesforce Service Cloud) - Qualtrics Market Research - HubSpot Service Hub - LiveAgent - Heap by Contentsquare - AskNicely - User Interviews ## Top 10 Alternatives to Crowd Recently Reviewed By G2 Community Browse options below. Based on reviewer data, you can see how Crowd stacks up to the competition, check reviews from current & previous users in industries like Automotive, Hospitality, and Information Technology and Services, and find the best product for your business. [![G2 Advertising](/assets/my-g2-logo-41632af6f81a240a0a9886638f412b2ac9a29f4001534f8c83be89a58ef9d45d.svg "G2 Advertising")](https://sell.g2.com/case-studies/how-aisdr-uses-g2-ads-to-turn-g2-into-top-5-traffic-source) Sponsored G2 Advertising Get 2x conversion than Google Ads with G2 Advertising! G2 Advertising places your product in premium positions on high-traffic pages and on targeted competitor pages to reach buyers at key comparison moments. [ Learn More ](https://sell.g2.com/case-studies/how-aisdr-uses-g2-ads-to-turn-g2-into-top-5-traffic-source) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/2c76bc59390c8d8eb7065dd8c478a664/usertesting.png "Product Avatar Image") ](https://www.g2.com/products/usertesting/reviews) [ UserTesting ](https://www.g2.com/products/usertesting/reviews) By [UserTesting](https://www.g2.com/sellers/usertesting) [ 4.4/5(792) ](https://www.g2.com/products/usertesting/reviews#reviews) Product Description UserTesting is an AI-enhanced human insight platform that helps organizations collect fast, actionable feedback from real users—empowering teams to validate decisions, co-innovate at scale, and deliver better products, services, and customer experiences. Trusted by leading enterprises to reduce risk, accelerate innovation, and exceed customer expectations. Categories in common with Crowd: [ User Research Software ](/categories/user-research)[ Enterprise Feedback Management ](/categories/enterprise-feedback-management) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/e63eb2d0ef10e2df421befaed80bed3c/agentforce-service-formerly-salesforce-service-cloud.jpg "Product Avatar Image") ](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) [ Agentforce Service (formerly Salesforce Service Cloud) ](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) By [Salesforce](https://www.g2.com/sellers/salesforce) [ 4.4/5(7,358) ](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews#reviews) Product Description Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform. Categories in common with Crowd: [ Enterprise Feedback Management ](/categories/enterprise-feedback-management) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/fe76bf3316a5e8115c0bec8ce0556322/qualtrics-market-research.png "Product Avatar Image") ](https://www.g2.com/products/qualtrics-market-research/reviews) [ Qualtrics Market Research ](https://www.g2.com/products/qualtrics-market-research/reviews) By [Qualtrics](https://www.g2.com/sellers/qualtrics) [ 4.4/5(3,018) ](https://www.g2.com/products/qualtrics-market-research/reviews#reviews) Product Description Get the data you need to make the most important decisions. From product, pricing, market segmentation, or brand tracking, Qualtrics CoreXM is the gold standard in experience management. Qualtrics combines powerful features like 100+ question types and robust logic with ease of use to make research easier than ever. Categories in common with Crowd: [ User Research Software ](/categories/user-research) [![G2 Advertising](/assets/my-g2-logo-41632af6f81a240a0a9886638f412b2ac9a29f4001534f8c83be89a58ef9d45d.svg "G2 Advertising")](https://sell.g2.com/case-studies/how-aisdr-uses-g2-ads-to-turn-g2-into-top-5-traffic-source) Sponsored G2 Advertising Get 2x conversion than Google Ads with G2 Advertising! G2 Advertising places your product in premium positions on high-traffic pages and on targeted competitor pages to reach buyers at key comparison moments. [ Learn More ](https://sell.g2.com/case-studies/how-aisdr-uses-g2-ads-to-turn-g2-into-top-5-traffic-source) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/4a91439aa6f7e57f756acaa150ec767f/hubspot-service-hub.png "Product Avatar Image") ](https://www.g2.com/products/hubspot-service-hub/reviews) [ HubSpot Service Hub ](https://www.g2.com/products/hubspot-service-hub/reviews) By [HubSpot](https://www.g2.com/sellers/hubspot) [ 4.4/5(2,920) ](https://www.g2.com/products/hubspot-service-hub/reviews#reviews) Product Description Deliver personalized support at scale with Breeze customer agent and an AI-powered knowledge base that work together to identify content gaps and enhance self-service. Boost CSAT with proactive tools like health scores and usage analytics that drive adoption. HubSpot Smart CRM powers everything, giving your customer-facing teams unified data and immediate insights without complex setup. Categories in common with Crowd: [ Enterprise Feedback Management ](/categories/enterprise-feedback-management) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/433a328317c6e0de0c6956bb38f34fd8/liveagent.png "Product Avatar Image") ](https://www.g2.com/products/liveagent/reviews) [ LiveAgent ](https://www.g2.com/products/liveagent/reviews) By [QualityUnit](https://www.g2.com/sellers/qualityunit) [ 4.5/5(1,538) ](https://www.g2.com/products/liveagent/reviews#reviews) Product Description LiveAgent helps businesses provide better customer service across all communication channels including email, chat and phone. Deliver customer Wow and grow your business with LiveAgent, a customer service software trusted by 30.000+ companies worldwide. Categories in common with Crowd: [ Enterprise Feedback Management ](/categories/enterprise-feedback-management) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/1a1e9c3a4487178e0881361329a48be9/heap-by-contentsquare.png "Product Avatar Image") ](https://www.g2.com/products/heap-by-contentsquare/reviews) [ Heap by Contentsquare ](https://www.g2.com/products/heap-by-contentsquare/reviews) By [Contentsquare](https://www.g2.com/sellers/contentsquare) [ 4.4/5(1,097) ](https://www.g2.com/products/heap-by-contentsquare/reviews#reviews) Product Description Heap’s mission is to power business decisions with truth. We empower product teams to focus on what matters — building the best products — not wrestling with their analytics platform. Categories in common with Crowd: [ Enterprise Feedback Management ](/categories/enterprise-feedback-management) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/445a26ebb2994878a27e1c965e65c363/asknicely.png "Product Avatar Image") ](https://www.g2.com/products/asknicely/reviews) [ AskNicely ](https://www.g2.com/products/asknicely/reviews) By [AskNicely](https://www.g2.com/sellers/asknicely) [ 4.7/5(1,050) ](https://www.g2.com/products/asknicely/reviews#reviews) Product Description The simple way to measure and improve customer happiness using the Net Promoter Score (NPS) framework. Categories in common with Crowd: [ Enterprise Feedback Management ](/categories/enterprise-feedback-management) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/9d6effe97d0d1b677ec48c1a7f36d188/user-interviews.jpg "Product Avatar Image") ](https://www.g2.com/products/user-interviews/reviews) [ User Interviews ](https://www.g2.com/products/user-interviews/reviews) By [UserTesting](https://www.g2.com/sellers/usertesting) [ 4.6/5(1,046) ](https://www.g2.com/products/user-interviews/reviews#reviews) Product Description User Interviews is designed to help designers, researchers, product managers, and entrepreneurs form better business decisions by making user research easier, faster, and more joyful. Categories in common with Crowd: [ User Research Software ](/categories/user-research) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/526503459c23a2b855b4fe2a0526aa48/glassbox.png "Product Avatar Image") ](https://www.g2.com/products/glassbox/reviews) [ Glassbox ](https://www.g2.com/products/glassbox/reviews) By [Glassbox](https://www.g2.com/sellers/glassbox) [ 4.9/5(809) ](https://www.g2.com/products/glassbox/reviews#reviews) Product Description Glassbox provides digital customer experience analytics for web and mobile apps. Drive revenue, profitability & loyalty with optimized digital CX. Categories in common with Crowd: [ Enterprise Feedback Management ](/categories/enterprise-feedback-management) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/8b0d76705d1a8283c70e93d765cd1735/mouseflow.png "Product Avatar Image") ](https://www.g2.com/products/mouseflow/reviews) [ Mouseflow ](https://www.g2.com/products/mouseflow/reviews) By [Mouseflow](https://www.g2.com/sellers/mouseflow) [ 4.6/5(690) ](https://www.g2.com/products/mouseflow/reviews#reviews) Product Description With more than 190,000 happy clients, Mouseflow is the behavior analytics platform of choice for digital marketers, Product & UX professionals on startups and enterprises across the world. Mouseflow lets you record all your website visits, not a fraction of them. It also allows you to instantly-build 6 types of heatmaps on all your pages, analyze funnels, forms, launch feedback campaigns and much more. 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