Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"Great LMS for Healthcare"
3.5/5
What do you like best about HealthStream Learning Management System?

I use it both as a student and admin. It is easy to navigate as a student. Learning modules are informative and easy to load. As an admin, I add new employees and set them up with their initial training. You can create your own training, link outside training, or use some of the many preloaded courses.

HealthStream also has some features our organization do not use. One being the student profile. You can use it similarly to an HRIS where you can upload licenses, certifications, memberships, awards...etc. You can also schedule training on the calendar within the software and allow students to sign up for courses. Review collected by and hosted on G2.com.

What do you dislike about HealthStream Learning Management System?

I have not confirmed if it is an issue with HealthStream or user error, but I have had several employees report courses being stuck or left incomplete when they claim they have finished them . Review collected by and hosted on G2.com.

Response from Kiran Edwards of HealthStream Learning...

Thank you for your detailed review! We’re thrilled to hear that the HealthStream Learning Center has been easy to navigate for both students and admins, and that its flexibility in creating, linking, and using preloaded training has been beneficial. It’s great to know you’ve found value in features like the ability to manage licenses, certifications, and awards, as well as scheduling training through the calendar.

We understand your concern about courses being marked incomplete despite employees claiming they’ve finished them. This could be due to a variety of factors, and our customer service team would be happy to assist in troubleshooting this issue. Please don’t hesitate to reach out through our customer service portal for support: https://healthstream.my.site.com/HSTMsupport/s/login/?ec=302&startURL=%2FHSTMsupport%2Fs%2F. Additionally, the HealthStream Community is a great place to connect with others and share tips: https://community.healthstream.com/join. Thank you for sharing your experience!

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Enterprise (> 1000 emp.)
"the system is not user friendly, the website is very clunky, not enough contrast of colors"
3.5/5
What do you like best about HealthStream Learning Management System?

I like that it has so many different tools to incorporate Review collected by and hosted on G2.com.

What do you dislike about HealthStream Learning Management System?

While having a variety of tools is helpful, it's easy to get overwhelmed by the complexity of the system—especially when training others on how to use HealthStream. The platform isn’t very intuitive, and the current sitemap could really benefit from a redesign to make navigation simpler.

One major improvement would be adding a comprehensive search bar. I often spend a lot of time just trying to locate a single learning item. It’s frustrating to have to toggle between different regions or hierarchies to determine whether the item is a class, course, course bundle, curriculum, or group assignment.

A smart search bar could streamline this process by offering shortcut links and clearly labeling the type of learning item. This would save a significant amount of time and reduce confusion—especially when you’re unsure of the exact format of the learning item that you’re trying to find. Review collected by and hosted on G2.com.

Response from Kiran Edwards of HealthStream Learning...

Thank you for your honest feedback. We’re glad to hear that you appreciate the variety of tools the HealthStream Learning Center offers, but we’re sorry to hear that the system's usability has been a challenge for you. Your suggestions, like adding a smart search bar and simplifying navigation, are incredibly valuable, and we’ll share them with our team as we work to improve the user experience.

We understand how frustrating it can be to feel like you’re going in circles, and we’re here to help. If you haven’t already, we encourage you to reach out to our customer support team—they can provide guidance and tips to make navigating the system easier. You can reach the support team through our portal: https://healthstream.my.site.com/HSTMsupport/s/login/?ec=302&startURL=%2FHSTMsupport%2Fs%2F. Additionally, the HealthStream Community is a great place to connect with peers and share ideas: https://community.healthstream.com/join. Thank you for sharing your experience and helping us identify areas for improvement!

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"It works for our staff"
4/5
What do you like best about HealthStream Learning Management System?

It is very simple to find the multiple different courses and to assign them to our staff. I like that there are reminders that can be assigned easily to managers as well as staff for overdue courses. I love that you can create your own courses based on the needs of your facility. I haven't needed to use customer support very often, but when I do, they help me quickly and easily. The fact that I don't have to use them is a testament to how rarely I've needed to use them. Review collected by and hosted on G2.com.

What do you dislike about HealthStream Learning Management System?

The downside that I experienced as a new administrator was finding what I needed to perform my job. My predecessor unfortunately was no longer a part of our facility when I hired on and I found it difficult navigating the system by myself.

I also found it difficult understanding what each report was for and what it does. There is no standing list that describes each of the reports and what they do. Review collected by and hosted on G2.com.

Response from Kiran Edwards of HealthStream Learning...

Thank you for your thoughtful review! We’re glad to hear that HealthStream makes it easy to assign courses, send reminders, and even create custom content tailored to your facility’s needs. It’s also great to know that our Customer Support team has been helpful when needed. We appreciate your feedback about navigating the system as a new administrator and understanding reports—your input helps us identify areas for improvement. For additional resources, including guides and peer insights, we encourage you to join the HealthStream Community: https://community.healthstream.com/join. Thank you for choosing HealthStream to support your team’s onboarding and education processes!

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Enterprise (> 1000 emp.)
"Easy to Access from Home and Truly Informative"
5/5
What do you like best about HealthStream Learning Management System?

Easy to access even at home. Learning thru it makes more easier and informative. Review collected by and hosted on G2.com.

What do you dislike about HealthStream Learning Management System?

Nothing, as most of them benefits well in my current work place. Review collected by and hosted on G2.com.

Response from Kiran Edwards of HealthStream Learning...

Thank you for the 5-star review and for taking the time to share your experience. We're glad the HealthStream Learning Center is easy to access from home and gives you informative, practical learning you can put to use right where you work. It means a lot to know the system helps you handle the challenges you come across day to day. We appreciate your feedback and are proud to support your learning.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Small-Business (50 or fewer emp.)
"Very Educational and Great for Learning New Skills"
5/5
What do you like best about HealthStream Learning Management System?

I love to engage in learning new skills and trades. It's very beneficial to me. Review collected by and hosted on G2.com.

What do you dislike about HealthStream Learning Management System?

I Love health stream. It's very educational. No issues Review collected by and hosted on G2.com.

Response from Kiran Edwards of HealthStream Learning...

Hi! It's wonderful to hear how much you enjoy learning new skills through the HealthStream Learning Center, and that it's been so beneficial for you. We're especially glad it's helped you strengthen your teamwork skills, since growing together makes a real difference in healthcare. Your enthusiasm for learning is inspiring, and we appreciate you sharing it with us.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"All the Material You Need, with Helpful Corrections"
5/5
What do you like best about HealthStream Learning Management System?

all material needed is provided, and correction of wrong answers is given Review collected by and hosted on G2.com.

What do you dislike about HealthStream Learning Management System?

I do not enjoy doing requirements for work Review collected by and hosted on G2.com.

Response from Kiran Edwards of HealthStream Learning...

Hi! We're so glad the HealthStream Learning Center gives you everything you need in one place, and that the answer corrections help you learn as you go. That kind of feedback makes each course more meaningful, and it's wonderful to know the solution supports the CEUs you need to keep your license current. We also understand that required training isn't always the most exciting part of the job, so we're happy it fits smoothly into your routine. We appreciate you sharing your experience.

Verified User in Health, Wellness and Fitness
UH
Verified User in Health, Wellness and Fitness
Enterprise (> 1000 emp.)
"Very Easy to Use, Helpful and Informative"
5/5
What do you like best about HealthStream Learning Management System?

Very easy to use and provides clear information Review collected by and hosted on G2.com.

What do you dislike about HealthStream Learning Management System?

I have not encountered anything that I would consider a downside Review collected by and hosted on G2.com.

Response from Kiran Edwards of HealthStream Learning...

Hi! We really appreciate you sharing your experience. It's good to know the HealthStream Learning Center feels easy to use and gives you clear, detailed information across all your topics. Feedback like yours helps us keep the experience simple and helpful, and we're grateful you took the time to leave a review.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Flexible License Renewal Options, Overall Solid Experience"
3.5/5
What do you like best about HealthStream Learning Management System?

I appreciate the many options for license renewal. Review collected by and hosted on G2.com.

What do you dislike about HealthStream Learning Management System?

I can be hard to find courses even when you enter the full name. Review collected by and hosted on G2.com.

Response from Kiran Edwards of HealthStream Learning...

Hi! Thanks so much for sharing your experience with us. We're glad the HealthStream Learning Center gives you flexible options for license renewal and makes accessing your education simple and convenient. Your note about the difficulty of finding courses is genuinely helpful, and we'd love to help you sort it out. Please reach out to our customer support team, who can walk you through search tips and make sure you can locate what you need with ease. We appreciate your honest feedback, and it helps us keep improving for you.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Small-Business (50 or fewer emp.)
"Easy Login and Class Sign-Up Made Simple"
5/5
What do you like best about HealthStream Learning Management System?

Easy to log in and sign up for classes.. Review collected by and hosted on G2.com.

What do you dislike about HealthStream Learning Management System?

Some can be a little slow to run or have to be rebooted Review collected by and hosted on G2.com.

Response from Kiran Edwards of HealthStream Learning...

Hi! It's great to hear that logging in and signing up for classes feels simple and straightforward in the HealthStream Learning Center. We're glad it makes your yearly certifications easier to manage and keep on track. We also hear you on the occasional slow load or need to reboot a module, and we'd encourage you to reach out to our customer support team so we can help smooth out that experience. Your feedback means a lot, and it helps us keep improving for you.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Small-Business (50 or fewer emp.)
"Nothing to Dislike—A Great Overall Experience"
5/5
What do you like best about HealthStream Learning Management System?

It is very convenient and user friendly. Review collected by and hosted on G2.com.

What do you dislike about HealthStream Learning Management System?

I don't dislike anything, it very efficient. Review collected by and hosted on G2.com.

Response from Kiran Edwards of HealthStream Learning...

Hi! We appreciate you sharing such positive feedback with us. We're glad the HealthStream Learning Center feels convenient and user-friendly, making it easy to work through what you need. It's wonderful to hear that the training materials play such an important role in supporting your day-to-day duties and responsibilities.