Genesis H.
GH
Genesis H.
Data Entry Specialist
Small-Business (50 or fewer emp.)
"Incredible & Reliable"
5/5
What do you like best about Healthicity Compliance Manager?

Healthicity Compliance is very easy to use, The customer support they provide is excellent and they provide a variety of features you can use. Review collected by and hosted on G2.com.

What do you dislike about Healthicity Compliance Manager?

I can't say there's anything I dislike I enjoyed it very much. Review collected by and hosted on G2.com.

Rebecca F.
RF
Rebecca F.
Business Development Representative
Mid-Market (51-1000 emp.)
"My company uses Healthicity to manage their staffing workforce."
4/5
What do you like best about Healthicity Compliance Manager?

I love that it is so user friendly and easy to navigate. Review collected by and hosted on G2.com.

What do you dislike about Healthicity Compliance Manager?

I love the platform, it is extremely easy to use and I have no complaints Review collected by and hosted on G2.com.

Response from Heather Robyak of Healthicity Compliance Manager

Thank you for taking the time to leave us a review. I am thrilled to see you love the platform and have no complaints. Let us know if you need anything in the future.

RB
Rhonda B.
Enterprise (> 1000 emp.)
"Great Compliance Software"
4.5/5
What do you like best about Healthicity Compliance Manager?

Compliance Manager streamlines everything I need into a robust electronic format. Compliance can be difficult when managing locations spread across multiple states, but the support of the team at Healthicity combined with the features makes my job so much easier. Review collected by and hosted on G2.com.

What do you dislike about Healthicity Compliance Manager?

Incicent reports can be somewhat challenging for employees to use. Review collected by and hosted on G2.com.

ES
Evan S.
Mid-Market (51-1000 emp.)
"Great resource for compiance"
4/5
What do you like best about Healthicity Compliance Manager?

Useful for investigating and recording compliance issues. Review collected by and hosted on G2.com.

What do you dislike about Healthicity Compliance Manager?

Incident reporting is difficult to understand. Review collected by and hosted on G2.com.

AR
Ayesha R.
Mid-Market (51-1000 emp.)
"I like the employee upload and ease of use"
4/5
What do you like best about Healthicity Compliance Manager?

Incident Management is the best part of it Review collected by and hosted on G2.com.

What do you dislike about Healthicity Compliance Manager?

The limitation it has wth policy attestations. Not being able to delete them. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Enterprise (> 1000 emp.)
"Expert advice and review of our compliance program"
5/5
What do you like best about Healthicity Compliance Manager?

Best able to manage and triage compliance matters. Documents all aspects of the process. Review collected by and hosted on G2.com.

What do you dislike about Healthicity Compliance Manager?

The User Interface can be aggravating at times. Could use some better reporting tools. Review collected by and hosted on G2.com.

BE
Brooke E.
Human Resources Generalist
Enterprise (> 1000 emp.)
"Excellent for Compliance!"
5/5
What do you like best about Healthicity Compliance Manager?

I use it daily for almost 2,000 employees! It is user friendly and I am able to onboard and offboard seamlessly in Healthicty! Review collected by and hosted on G2.com.

What do you dislike about Healthicity Compliance Manager?

I really do not see any downsides. I would like there to be a manager report option! Review collected by and hosted on G2.com.

Response from Healthicity Client Success of Healthicity Compliance Manager

Thanks for taking the time to leave a review, Brooke! We're passing along your request for the manager report.

Inna S.
IS
Inna S.
manager
Small-Business (50 or fewer emp.)
"The staff are very helpful, knowledgeable. The system is okay,"
5/5
What do you like best about Healthicity Compliance Manager?

Staff, support, they are always readily available Review collected by and hosted on G2.com.

What do you dislike about Healthicity Compliance Manager?

the system has hiden things like little plus here and there, and its not very user friendly (from managers standpoint) Review collected by and hosted on G2.com.

Response from Healthicity Client Success of Healthicity Compliance Manager

We appreciate your review and feedback, Inna. We are always looking to make Compliance Manager better, and would love to hear more about the issues with the system not being user friendly for you. We'll be in contact soon. Thanks again!

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"Poor customer service"
0/5
What do you like best about Healthicity Compliance Manager?

All in one product - incident reporting; policy/document library; exclusion verification; compliance training Review collected by and hosted on G2.com.

What do you dislike about Healthicity Compliance Manager?

The Account Management team says they want to work with you on creating a deal that works for both Healthicity and the client when renewing your subscription but ultimately, there's no flexibility to their terms. Not only is there no negotiation on terms, but they also enforce them very strictly. There is no option to end a subscription early. Miss the notification window to end your subscription and you are auto renewed, no exception even if you are actively trying to negotiate other terms when that window occurs.

Incident reporting program is clunky. Very segmented and labels are not always clear. Review collected by and hosted on G2.com.

Response from Healthicity Client Success of Healthicity Compliance Manager

We're very sorry you had a negative experience with our Account Management team. We've reviewed your situation with our team and made adjustments to our processes. We're glad you had a lot of very good things to say about Compliance Manager, and we hope we'll be able to serve your team again in the future.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"Great way to organize content"
3.5/5
What do you like best about Healthicity Compliance Manager?

I like that there are options to personalize training sessions to have available to employees as well as being able to select training videos available from a library. Review collected by and hosted on G2.com.

What do you dislike about Healthicity Compliance Manager?

It is not always the easiest system to navigate, especially as an administrator. Sometimes I feel like I have to jump around to figure out which section has the information I need. Review collected by and hosted on G2.com.

Response from Healthicity Client Success of Healthicity Compliance Manager

We appreciate your review very much. We are passing along your feedback, both good and where we have room for improvement, to our support and software development team. Thanks!