---
title: HDL Commerce Reviews
meta_title: 'HDL Commerce Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 10 reviews by the users' company size, role or industry to
  find out how HDL Commerce works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 10
  scale: '5'
date_modified: '2026-08-07'
parent_category:
  name: E-Commerce
  url: https://www.g2.com/categories/e-commerce
---


# HDL Commerce Reviews
**Vendor:** Helsingborg Development LAB AB  
**Category:** [E-Commerce Platforms](https://www.g2.com/categories/e-commerce-platforms)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 10
## About HDL Commerce
HDL Commerce is a next-generation composable e-commerce platform designed to empower businesses with unparalleled flexibility, scalability, and control over their online operations. Built by Helsingborg Design LAB (HDL), the platform is tailored to meet the needs of modern B2B and B2C companies, offering a seamless and efficient digital commerce experience. Key Features: - Core Engine: A robust and modular architecture enabling custom solutions for unique business needs. - B2B Suite: Advanced functionalities for managing wholesale, custom pricing, bulk orders, and account-based purchases. - B2C Suite: Tools designed to create engaging and user-friendly shopping experiences for direct-to-consumer brands. - PIM Suite: A powerful Product Information Management (PIM) system for centralized and efficient product data management. - CMS Suite: An integrated Content Management System to ensure easy and creative control over website content. - Integrations: Extensive integrations with ERP, payment gateways, shipping solutions, and marketing tools like Voyado, Adyen, Klarna, and Recombee. Why HDL Commerce? - Composable Architecture: HDL Commerce allows businesses to build and scale their e-commerce solutions piece by piece, selecting only the components they need. - Customizability: From design to backend functionality, HDL Commerce can adapt to your unique branding and operational requirements. - Data-Driven: Equipped with advanced analytics and AI-driven recommendations to boost sales and enhance user experiences. - Long-Term Partnership: HDL focuses on fostering a collaborative relationship with clients, offering ongoing support, design updates, and operational management. Who Is It For? HDL Commerce is ideal for businesses transitioning from monolithic platforms like Magento or outdated systems to a future-proof e-commerce solution. It’s especially well-suited for companies in the retail, fashion, sports, and manufacturing industries, looking for a tailored solution to streamline their operations and drive growth. Case Studies: - Zonefloorball: A comprehensive B2B e-commerce solution with advanced product recommendations, built on HDL Commerce. - Dogman: Doubled their B2C online sales within three months of replatforming with HDL Commerce and HavaPIM. - QUT Pro: A scalable B2B and B2C platform for hairdressers and salons. HDL Commerce goes beyond just being a platform—it’s a strategic tool for business growth. Let us help you shape the future of your e-commerce!



## HDL Commerce Pros & Cons
**What users like:**

- Users appreciate the **responsive and effective customer support** from HDL Commerce, ensuring seamless collaboration and communication. (3 reviews)
- Users commend HDL Commerce for their **exceptional customer support** , highlighting quick responses and a dedicated technical team. (3 reviews)
- Users value the **wide range of customization options** offered by HDL Commerce, enhancing functionality and adaptability. (3 reviews)
- Users praise the **easy integration** of HDL Commerce, appreciating its adaptability and responsive customer support. (3 reviews)
- Users highly value the **reliability and support** from HDL Commerce, enhancing their e-commerce experience significantly. (3 reviews)
- Customizability (2 reviews)
- E-commerce Services (2 reviews)
- Users appreciate the **flexibility** of HDL Commerce, enabling them to adapt and meet evolving business needs seamlessly. (2 reviews)
- Ease of Use (1 reviews)
- ERP Integration (1 reviews)

**What users dislike:**

- Users note the **missing features** in HDL Commerce, requiring additional development time and lacking basic functionalities. (3 reviews)
- Users frequently face **editing difficulties** due to the lack of design previews and copying options for content/pages. (1 reviews)
- Users note the **limited features** of HDL Commerce compared to long-established competitors, though improvements are ongoing. (1 reviews)
- Users experience **time-consuming development issues** for basic functionalities, leading to slower go-live processes. (1 reviews)

## HDL Commerce Reviews
  ### 1. Not your everyday e-commerce platform

**Rating:** 1.5/5.0 stars

**Reviewed by:** Joakim B. | CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 22, 2025

**What do you like best about HDL Commerce?**

We liked that it's  a small company that should be able to give a high level of bespokness and customer focus.

**What do you dislike about HDL Commerce?**

Some functionality that could be seen as pretty basic today sometimes needs to be specificly developed. Could sometimes require additional time and sligtly slower go-live.

**What problems is HDL Commerce solving and how is that benefiting you?**

We made a major e-commerce change a few years ago and were looking for a partner who could help us build a platform that both reflected our brand DNA and was equipped for the future. It was important to us that the solution would be fast, internationally viable and not feel "mainstream". HDL has largely met our expectations. The platform works well for our international venture and has given us a stable foundation to grow on. Although there are always things that can be developed further, we feel that HDL v3 is a solution that is both right for us, stable and fast



- [View HDL Commerce pricing details and edition comparison](https://www.g2.com/products/hdl-commerce/reviews?filters%5Bnps_score%5D%5B%5D=2&section=pricing&secure%5Bexpires_at%5D=2026-08-13+11%3A31%3A28+-0500&secure%5Bsession_id%5D=f080c152-7129-42c4-af15-e614c154cb4b&secure%5Btoken%5D=fce8c1660339fd4928bd58342f4b9c69bc61daa240bd2522a861d4fff16a053c&format=llm_user)
## HDL Commerce Integrations
  - [Klaviyo](https://www.g2.com/products/klaviyo/reviews)
  - [Lipscore](https://www.g2.com/products/lipscore/reviews)
  - [Microsoft Dynamics 365 Business Central](https://www.g2.com/products/microsoft-microsoft-dynamics-365-business-central/reviews)
  - [Recombee](https://www.g2.com/products/recombee/reviews)

## HDL Commerce Features
**Headless Commerce**
- Decoupling
- REST APIs
- Data Orchestration
- Customization
- Extensibility

**Generative AI**
- AI Text Generation
- AI Text Summarization
- Generative AI

**Agentic AI - E-Commerce Platforms**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making
- Accounting Integration

**Additional Functionality**
- Inventory Control
- AI Copilot
- Reordering
- Bulk Ordering
- Multi-Currency
- Customer Accounts
- Multi-Location
- Reporting & Statistics
- Drag & Drop
- Shopping Cart
- Alerts/Notifications
- Data Synchronization
- Order Tracking
- Email Marketing
- Activity Dashboard
- Loyalty Program
- Multi-Channel Marketing
- Templates
- Customizable Templates
- Inventory Tracking
- Customizable Branding
- CRM
- Kitting
- Customer Touchpoints
- Customer Segmentation
- Web/Mobile App Development
- Product Catalog
- Inventory Optimization
- De-Coupled Front & Back Ends
- Customer Database
- Activity Tracking
- Conversion Tracking
- Search/Filter
- Access Controls/Permissions
- Barcode/Ticket Scanning
- Product Configurator
- Data Import/Export
- Inventory Auditing
- Quotes/Estimates
- Customer History
- Invoice Creation
- For Small Businesses
- Abandoned Cart Saver
- Sales Trend Analysis

**Merchandising/Marketing**
- Storefront Design Tools
- Product Visualization
- Recommendations / Personalization
- Promotions and Discounts
- Shopping Cart Abandonment
- Product Reviews
- SEO

**Product Catalog**
- Content Management
- Product Configuration
- Product Search and Filtering
- Intangible Products
- Discount Management

**Order Process**
- Checkout Process
- Shipping Options
- Tax Display and Processing
- Payment Processing
- Order Management
- Returns / Refunds
- Retail Inventory Management
- Multi-Channel Fulfillment
- Returns Management
- Order Processing
- Order Fulfillment
- Purchase Order Management
- Backorder Management
- Special Order Management
- Payment Options
- Sales Order Management
- Purchase Order Management
- Credit Card Processing

**Multi-Channel Support**
- Omnichannel
- Mobile
- Social Commerce
- Customer Service
- Store Locator
- 3rd-Party Store Integration
- B2B
- Multi-Store
- Point of Sale (POS) Integration
- Social Media Integration
- Mobile Commerce

**Platform**
- APIs
- Customization
- Integrations to Add-on Tools
- User Management
- Reporting / Analytics
- Security
- Multi-Channel Management
- Admin Access Rights
- Test-to-Product Migration
- Internationalization
- Cross Browser Support
- Performance and Reliability
- Mobile Access
- SEO Management
- Shipping Management
- Campaign Management
- Catalog Management
- Website Management
- Promotions Management
- Reviews Management
- eCommerce Management
- Price/Margin Management
- Application Management
- Product Data Management
- Template Management
- Multi-Channel Management
- Invoice Management
- Workflow Management
- Warehouse Management
- Sales Tax Management
- Customer Management
- Communication Management
- Data Security

## Top HDL Commerce Alternatives
  - [Shopify](https://www.g2.com/products/shopify/reviews) - 4.4/5.0 (4,951 reviews)
  - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) - 4.1/5.0 (4,761 reviews)
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