HCSS online help is extremly helpful and top notch. HCSS software is user friendly and very intuitive. We recently purchased HeavyJob and the implementation and training was great and a smooth transition. Review collected by and hosted on G2.com.

Being using HeavyBid for 3 years. The only issus that comes to mind is changing my password every quarter. Other than changing my password, recall any other downsides that stand out. Review collected by and hosted on G2.com.

HCSS is always striving for continuous improvement and staying ahead of the competition. Review collected by and hosted on G2.com.

I wouldn’t say it’s a dislike, but rather an opportunity for improvement: enhancing communication between the support team and the customer for a more seamless experience. Review collected by and hosted on G2.com.

The potential of integrating so many aspects of our industry and top shelf support to assist in our journey! Review collected by and hosted on G2.com.

Some of the learning setup can be cumbersome and clunky. Review collected by and hosted on G2.com.

I enjoy the ease of use and short cuts once you have a strong foundation (code books). The activity code book keeps estimates consistent. Review collected by and hosted on G2.com.

The one thing I wish HCSS had was the ability to update plugs in the estimate. If you change a plug in the sub folders and don't have anyone selected it does not update it in the estimate. Review collected by and hosted on G2.com.

Learning how other use the software and speeding up bid process Review collected by and hosted on G2.com.

Needed more classes for advanced users to be able to enroll in. Review collected by and hosted on G2.com.

That the customer support is personal, very helpful even to new users. Review collected by and hosted on G2.com.

Probably when something is not pushed through from Vista to HCSS I have no way of knowing other than it becoming a problem on our side. Review collected by and hosted on G2.com.

They always respond and have a solution. One of the most helpful support teams I have ever worked with. Review collected by and hosted on G2.com.

They are not compatible with Starlink. So our users off-site struggle to connect to the apps on their devices. Review collected by and hosted on G2.com.

HCSS support is the best in the game, they answer their phones right away and solve your problems quickly. Their software suite has helped us maintain consistency in submitting competitive bids as well as tracking our projects with ease. Review collected by and hosted on G2.com.

HCSS is fairly expensive to own however the cost is worth it in the long run. Review collected by and hosted on G2.com.

First and foremost, the customer service and technical support are amazing! They are always available immediately and courteous when helping you with whatever you need. I utilize the HCSS payroll, and timekeeping, every day throughout the day. It is user friendly and doesn't require alot of steps to complete an idividdual task. Review collected by and hosted on G2.com.

I haven't run into any downsides since working with them, May of 2024. Review collected by and hosted on G2.com.

It's just a very intuitive tool, that has all the things I need to put a cmprehensive bid together. Review collected by and hosted on G2.com.

I don't know all the functions. I still want to take sosme classes. Review collected by and hosted on G2.com.