Roman  G.
RG
Roman G.
CRM TL
Mid-Market (51-1000 emp.)
"HCL Software Training & Certification Review"
4.5/5
What do you like best about HCL Unica?

The comprehensive nature of HCL Software's Training & Certification program stands out. The well-structured courses and hands-on approach provide valuable insights and skills development. The certification process is rigorous yet rewarding, ensuring a solid grasp of the material. Review collected by and hosted on G2.com.

What do you dislike about HCL Unica?

While the content is robust, occasional updates to reflect the latest industry trends could enhance the program. Additionally, a more user-friendly interface for accessing training materials and resources would be beneficial. Overall, minor improvements would contribute to an even more effective learning experience. Review collected by and hosted on G2.com.

Prabhu G.
PG
Prabhu G.
Assistant Manager
Small-Business (50 or fewer emp.)
"Advanced automated marketing platform"
4.5/5
What do you like best about HCL Unica?

Easy to use and effective campaign management is done in one software which provides hands on certificate gives an additional benefits in the industry. Review collected by and hosted on G2.com.

What do you dislike about HCL Unica?

Updates for the software in less where some features which are predominatly used in the industry is brought in here lately which makes you feel left alone in the market Review collected by and hosted on G2.com.

Omji P.
OP
Omji P.
Software Engineer
Enterprise (> 1000 emp.)
"Great Solution for Marketing services"
4/5
What do you like best about HCL Unica?

It has great ease of use.

Customers that are using it seem to have ease of implementation

Customer support is also good

Frequency of usage is responding in large numbers

The number of Features is more than any other software

The ease of Integration is quite impressive Review collected by and hosted on G2.com.

What do you dislike about HCL Unica?

Nothing to say much as of now as all the things seem to be good and nothing needs to be update or change as of now Review collected by and hosted on G2.com.

Sonia N.
SN
Sonia N.
Marketing Executive
Small-Business (50 or fewer emp.)
"This is data driven platform, especially for marketer's"
4/5
What do you like best about HCL Unica?

This platform " Enhanced customer journey orchestration " And also data- driven decision making. I am a marketer and i have used this so many time unica leverage AI and analytics to provide deep insight into customer behavior and preference. Also this is increased customer engagement and loyalty. Review collected by and hosted on G2.com.

What do you dislike about HCL Unica?

Actually not really anything. However I have not too much experience in marketing automation tools but when I started with HCL i did not tried and other after that Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
IM
Verified User in Marketing and Advertising
Enterprise (> 1000 emp.)
"User friendly"
4/5
What do you like best about HCL Unica?

Tool is very good for a Email specialist,it has so many features and cost effective .and very easy to use always works smoothly. Review collected by and hosted on G2.com.

What do you dislike about HCL Unica?

Sometimes it is too slow and but needs very strong internet with hotspot it never used to work properly 😞 Review collected by and hosted on G2.com.

Mahesh K.
MK
Mahesh K.
Power Apps Developer
Mid-Market (51-1000 emp.)
"HCL Unica is a suite of marketing automation and customer experience management software"
4.5/5
What do you like best about HCL Unica?

HCL Unica Help to Campaign Management and Unica provides comprehensive analytics and reporting tools. it have that capability to connect various of Data Source. Review collected by and hosted on G2.com.

What do you dislike about HCL Unica?

it is very complexsive when you do condiguration and is it is also costly.

when you Integrates the data source to HCL Unica it can be challeging. Review collected by and hosted on G2.com.

Vaibhav S.
VS
Vaibhav S.
Business Development Executive
Small-Business (50 or fewer emp.)
"HCL Unica's Drag-and-Drop Magic"
4.5/5
What do you like best about HCL Unica?

HCL Unica's drag-and-drop feature was a game-changer for me. I could build targeted campaigns in a flash, even without being a tech whiz. It felt like the platform was speaking my language, not the other way around!" Review collected by and hosted on G2.com.

What do you dislike about HCL Unica?

Price isn't exactly a steal, let's be honest. It's definitely an investment, so make sure it fits your budget. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"One of best productive campaign management tool for marketers"
4.5/5
What do you like best about HCL Unica?

It is a best platform for executing cross channel, multi channel marketing campaigns that too automated

It has feature for queries, filters and advanced templates for marketing promotions

Its a productive crm platform for managing customer relationships and revenue

It has features like creating reports, managing data, segmenting data through queries and filters.

Advances platform that allow to execute all marketing campaigns in a very productive manner Review collected by and hosted on G2.com.

What do you dislike about HCL Unica?

It's expensive

Its not easy to use

It requires skills and technical knowledge to work on this platform

Server errors are sometimes difficult to manage Review collected by and hosted on G2.com.

RAGUL L.
RL
RAGUL L.
Customer Service Advisor
Small-Business (50 or fewer emp.)
"HCL Unica streamlines marketing, enabling efficient campaigns and effective customer engagement."
5/5
What do you like best about HCL Unica?

HCL Unica is praised for its robust marketing automation, personalized campaigns, and efficient customer engagement capabilities, enhancing overall marketing effectiveness. Review collected by and hosted on G2.com.

What do you dislike about HCL Unica?

All is good to work with HCL UNICA, and i love working with it and some face challenges with the initial learning curve and complex setup process of HCL Unica, but experiences may vary. Review collected by and hosted on G2.com.

Abhishek S.
AS
Abhishek S.
Business Development Associate
Small-Business (50 or fewer emp.)
"Best for the ROIs"
4/5
What do you like best about HCL Unica?

It helps me to Digitalise the product and services in all over the world , its best for my ROI as well , and its AI driven personalisation helps me to predict real time engagement as well Review collected by and hosted on G2.com.

What do you dislike about HCL Unica?

Lack of strong outbox integration & orchestration Review collected by and hosted on G2.com.