CI

Verified User in Information Technology and Services

Enterprise (> 1000 emp.)

7/28/2022

"BigFix"

4/5

What do you like best about HCL BigFix?

BigFix is a centralized tool to manage DC servers for automation of patching and fixing vulnerabilities of various Operating Systems. Review collected by and hosted on G2.com.

What do you dislike about HCL BigFix?

A little bit of issues we faced during integration. Review collected by and hosted on G2.com.

AF

Verified User in Food & Beverages

Enterprise (> 1000 emp.)

8/24/2022

"It's good to use the push patches and software update"

5/5

What do you like best about HCL BigFix?

Schedule the multiple server in one action Review collected by and hosted on G2.com.

What do you dislike about HCL BigFix?

Sometimes it's crashing when the schedule the servers are more. Review collected by and hosted on G2.com.

AC

Verified User in Computer Software

Enterprise (> 1000 emp.)

7/27/2022

Business partner of the seller or seller's competitor, not included in G2 scores.

"It supports most of the OS including mobile devices and one tool makes all"

4.5/5

What do you like best about HCL BigFix?

Patch and fix management, Auto Discovery devices,Vulnerability Remediation Review collected by and hosted on G2.com.

What do you dislike about HCL BigFix?

Support levels need to be improved a bit, other than that all good. Review collected by and hosted on G2.com.

NG

Neeraj Kumar G.

DevOps Architect

Mid-Market (51-1000 emp.)

8/4/2021

"Endpoint management software for IT operations to continuous compliance with intelligent automation"

4.5/5

What do you like best about HCL BigFix?

- continuous compliance

- intelligent automation

-can manager versions for any OS

-can manage multiple clouds with a single solution

- patch management and deployment Review collected by and hosted on G2.com.

What do you dislike about HCL BigFix?

1.customization

2. lack of guides to help and implement, but overall a worth for IT operations management Review collected by and hosted on G2.com.

Recommendations to others considering HCL BigFix:

For managing many devices and patching OS versions on many devices, either on cloud or on-prem, HCL BigFix can manage any endpoint and compliance with intelligent automation and fast troubleshooting. BigFix adds multiple security checks and automates to secure against threats and cyber issues. I recommend HCL BigFix for managing large and complex IT operations. Review collected by and hosted on G2.com.

What problems is HCL BigFix solving and how is that benefiting you?

-software inventory available

-easy patching of OS versions

- endpoint fix with easeness

- managing cloud devices as well with just a single solution Review collected by and hosted on G2.com.

CJ

Cristian J.

Professor

Mid-Market (51-1000 emp.)

12/10/2021

"Big fix managing app"

5/5

What do you like best about HCL BigFix?

one of the best things is a large number of packages and PC's that can be managed using Windows applications, and PC's and tablets of different versions of windows.Install security patches and track changes Review collected by and hosted on G2.com.

What do you dislike about HCL BigFix?

One of the problems was updating and refreshing the same application. I think it was a large amount of software and applications in the system. The other things were fine. Review collected by and hosted on G2.com.

UI

Verified User in Information Technology and Services

Enterprise (> 1000 emp.)

5/17/2022

"Good to use"

4/5

What do you like best about HCL BigFix?

It helps to protect our devices. Software updates are real-time and it's more helpful. We use this mainly for our patch management. Review collected by and hosted on G2.com.

What do you dislike about HCL BigFix?

Customizing this product is difficult. The cost of the product is little high. help and implementation are little difficult. Review collected by and hosted on G2.com.

MD

Mark D.

Helpdesk Manager

Mid-Market (51-1000 emp.)

3/23/2021

"Excellent End Point Management Tool"

5/5

What do you like best about HCL BigFix?

The flexibility and power of the application is beyond compare. Using the systems language (Relevance language) you are able to perform just about any task to any number of systems with just a few clicks. Need to update a registry key on 700 computers without using Group policy, easy. Deploying software, easy, done. Applying patches, easy, done.

Do you need inventory information for your entire fleet, easy, done.

So many capabilities. Review collected by and hosted on G2.com.

What do you dislike about HCL BigFix?

Relevance language can take time to learn, but is worth the investment. Review collected by and hosted on G2.com.

AH

Verified User in Hospital & Health Care

Mid-Market (51-1000 emp.)

12/10/2021

"BigFix allow me to deploy patches and its quick and making the process easy."

4.5/5

What do you like best about HCL BigFix?

deploy software patch from any client computer Review collected by and hosted on G2.com.

What do you dislike about HCL BigFix?

I don't have any dislike about BigFixes. Review collected by and hosted on G2.com.

UF

Verified User in Financial Services

Enterprise (> 1000 emp.)

12/9/2021

"I used BigFix in past but at that time with interface was not so user friendly. It was 4 years ago."

3.5/5

What do you like best about HCL BigFix?

The patching was not so inline with Microsoft Patching. Review collected by and hosted on G2.com.

What do you dislike about HCL BigFix?

Its too costly for organization and user Review collected by and hosted on G2.com.