MH

Mahi H.

System Compliance Engineer

Mid-Market (51-1000 emp.)

8/23/2022

"Rectify the online security threats efficiently"

5/5

What do you like best about HCL BigFix?

The online threats and malware attacks can be very vulnerable to the organizational data, documents and overall integrity and for the protection of such issues, HCL Bigfix provides the best services. The backend setup for compliance and device monitoring is the best feature, as we can create, monitor and update the IT policies for every device and work email remotely. Re-routing of data traffic and isolating the affected devices and servers smartly is the best capability of the HCL BigFix solution, which is not available or so effective in other such solutions. Review collected by and hosted on G2.com.

What do you dislike about HCL BigFix?

HCL Bigfix fights well against security threats and keeps the endpoint security well up to expectations most of the time. The dashboard and overall configuration process are also not complicated, so I have nothing to dislike about the solution. Review collected by and hosted on G2.com.

EM

Eric M.

IT Specialist/Network Admin

Enterprise (> 1000 emp.)

1/17/2023

"One of the originals of Endpoint Management"

4/5

What do you like best about HCL BigFix?

It's been around for a long time, and many resources are available online. It can support very large infrastructures and thousands of devices. It is still actively used in large organizations and is the solution if you have a large infrastructure. Review collected by and hosted on G2.com.

What do you dislike about HCL BigFix?

It's been around a long time...so the GUI is dated and not intuitive. It can be difficult for the average helpdesk user to perform basic operations without instruction. Review collected by and hosted on G2.com.

SA

Sumaiyah A.

IT Support Executive

Consumer Services

Mid-Market (51-1000 emp.)

8/19/2022

"Fix all security vulnerability issues for digital goods"

5/5

What do you like best about HCL BigFix?

The entire solution for almost any of the online security issues and digital vulnerabilities in a single suite makes HCL Bigfix the best product for the purpose. Detection of malware and phishing emails are the great part of the solution to keep the machines and data safe against the growing threats of today's digital world. Review collected by and hosted on G2.com.

What do you dislike about HCL BigFix?

The implementation phase and integration of the applications process were somehow difficult and needs technical expertise, but everything else about the solution is ok. Review collected by and hosted on G2.com.

What problems is HCL BigFix solving and how is that benefiting you?

We implemented the solution to take care of the overall security of our inbound systems and employees email data and HCL Bigfix does the required jobs very well. Asset control and system isolation by HCL Bigfix solution for the attacked machines and data points in real-time saved us from big data and monetary loss time and again. Review collected by and hosted on G2.com.

MA

Muhammad A.

Executive Engineer

Telecommunications

Enterprise (> 1000 emp.)

8/17/2022

"HCL Bigfix is advanced level Malware detection & Data protection solution"

4.5/5

What do you like best about HCL BigFix?

The most effective and my favorite feature in HCL Bigfix is the most advanced and up-to-date malware directories in the solution, as it always acts smartly against any malware attack over the web and emails. The feature of email protection from malicious links and the quarantine process for such emails is quite effective. Review collected by and hosted on G2.com.

What do you dislike about HCL BigFix?

HCL Bigfix has great features for windows devices, but it needs some improvement in endpoint security of IOS and Android OS solutions. Review collected by and hosted on G2.com.

What problems is HCL BigFix solving and how is that benefiting you?

HCL Bigfix is being used at our organization majorly for email encryption security and malware detection solutions across devices and applications along with data servers. Web control and device control are also very helpful features to push policy rules for the devices of the end users and only whitelisted domains and applications are made accessible. Review collected by and hosted on G2.com.

RE

Ryan E.

Technical Support Engineer

Small-Business (50 or fewer emp.)

8/10/2022

"Excellent endpoint security for Email and data"

5/5

What do you like best about HCL BigFix?

The best thing about HCL BifFix is its adaptability with the organizational echo system and easy customization of security patches and push updates per company IT policy. Remote access to machines' behaviors and notifications of any data breach is also essential and up-to-the-mark feature in HCL BigFix. Review collected by and hosted on G2.com.

What do you dislike about HCL BigFix?

The feature sets and endpoint security are excellent with HCL BigFix. The only concern about the product is first-time customization and integration with the existing setup, as it needs a lot of time and knowledge. Review collected by and hosted on G2.com.

What problems is HCL BigFix solving and how is that benefiting you?

We use HCL BigFix to enhance our machines' overall security and data protection, and it does the job well. Detecting malware and immediate notification about any vulnerabilities are instrumental in protecting data and devices. It also keeps the emails secure with encryption and filters out spam emails effectively. Review collected by and hosted on G2.com.

VM

Velu M.

Mid-Market (51-1000 emp.)

4/12/2023

"Ultimate endpoint compliance software"

4.5/5

What do you like best about HCL BigFix?

Single console, lightweight relay agent. Easy to configure. Manage from anywhere. Deep hardware and software inventory. Customize reports generator. Easy to install and manage high volume of clients. Review collected by and hosted on G2.com.

What do you dislike about HCL BigFix?

No proper marketing. Should cover small and medium business. Need huge partner technical support team across India. Should also release SAS module for small and medium business. Review collected by and hosted on G2.com.

DV

Dat V.

IT Manager

Mid-Market (51-1000 emp.)

3/21/2023

"BigFix Enterprise"

4.5/5

What do you like best about HCL BigFix?

I like it when the product can update itself, and it integrates well with other vendors. Review collected by and hosted on G2.com.

What do you dislike about HCL BigFix?

There's a big learning curve to get the system going initially. Review collected by and hosted on G2.com.

SK

Sonali K.

Senior Data Engineer

Mid-Market (51-1000 emp.)

8/18/2022

"BigFix Game-Changer, Easy To Fix Updates and Patches With. Great Support From HCl."

5/5

What do you like best about HCL BigFix?

My user experience has been very outrageous and momentous. I appreciate the good work by the support team from HCl that never seems to fade away.

We use this tool to fix all the endpoints issues for all our devices may it be Mobile, tablet or even PC or the cloud.

We have been able to patch all our systems, Windows and Linux and the security system now is perfect and stable.

Overall the way this tool helps us to simplify how we manage our end-points on production is definitely a game changer. Review collected by and hosted on G2.com.

What do you dislike about HCL BigFix?

It's very easy to deploy this tool saves more time and making endpoints management a breeze.

It has been the best experience as well when it comes down to technical support team. Review collected by and hosted on G2.com.

What problems is HCL BigFix solving and how is that benefiting you?

BigFix provides complete visibility and control into all endpoints through a single, collaborative endpoints management that enables our IT/Security Operations to fully automate discovery management and remediation of all our endpoints despite being on-premises or cloud.

The price is well staged and fair.

The support team is very straightforward and innovative always. Review collected by and hosted on G2.com.

3A

329_KRANTHI KUMAR a.

intern

Small-Business (50 or fewer emp.)

8/17/2022

"briefing on HCL BIG FIX"

4.5/5

What do you like best about HCL BigFix?

One of the leading endpoint management platforms is HCL's BigFix. Simple in setup and installation. It consolidates the functions of compliance, distribution, patching, and reporting. The product's adaptability to different scenarios meant that we were able to quickly resolve issues with our endpoints and streamline the rollout of security updates. This system's centralised report production function aids in keeping tabs on the health of our endpoints. It maintains the safety of our apps, gadgets, etc. by routinely scanning them and any other apps we use. All in all, it's a fantastic product for controlling both real and simulated computers. BigFix is a committed community of users who collaborate to develop new methods for fixing existing problems. The fact that they are generous with both their knowledge and their code is a major plus. Review collected by and hosted on G2.com.

What do you dislike about HCL BigFix?

It offers decent integration features, however its mobile device management is lacking in my opinion. It has the potential to help with this kind of end-to-end connection, and from what I can tell, the price of the corporate edition isn't too prohibitive.

The manual's instructions may use some expanding upon. Review collected by and hosted on G2.com.

What problems is HCL BigFix solving and how is that benefiting you?

System and firmware management and updating your company's product with a single agent that allows us to track this is tool has become an integral element of our business processor as it helps as to build effectively endpoint patching.

There's a chance that BIGFIX will help you out with malware. While antivirus scans are running, the infected endpoints may have their security holes patched. You can potentially save time and money through automation by interacting with the BIGFIX API. All of our servers may be managed from one location. Putting in the agent is all that is required. Review collected by and hosted on G2.com.

MK

Masud K.

Technical Support Engineer

Small-Business (50 or fewer emp.)

8/15/2022

"Provides quality firewall and spam filtering solutions to fix data security issues"

5/5

What do you like best about HCL BigFix?

HCL Bigfix has the most valuable and effective firewall against malware and phishing attacks to keep the data security effective all the time. The best feature of HCL Bigfix is providing continuous updates for the product to keep the systems and email clients secure against the latest and advanced threats. The quarantine feature for suspected emails also works great which helps us to decide in time if the email was relevant or not. Review collected by and hosted on G2.com.

What do you dislike about HCL BigFix?

HCL Bigfix has all the advanced features available to cater to all modern-age data security threats and it keeps updating the software regularly. There is nothing to dislike about this solution as far as my usage of the product is concerned. Review collected by and hosted on G2.com.

What problems is HCL BigFix solving and how is that benefiting you?

HCL Bigfix is being used by us as the solution for email filtering and security firewall to keep our systems and data secure and up to date against online threats. The benefits of using HCL Bigfix are great, as it helped us to get timely notifications against suspected phishing emails and malware attacks to keep our machines and databases secure. Review collected by and hosted on G2.com.