Sunil R.
SR
Sunil R.
Analytics Consultant
Enterprise (> 1000 emp.)
"User Experience"
3.5/5
What do you like best about HCL Sametime?

Instant messaging, which is lightweight and secure and has most of the features available in the market Review collected by and hosted on G2.com.

What do you dislike about HCL Sametime?

Not widely used and not dynamically integrated with apps like outlook Review collected by and hosted on G2.com.

GT
Gayle T.
Small-Business (50 or fewer emp.)
"Complete messaging system allowing to automate project !!"
4/5
What do you like best about HCL Sametime?

For the entire work team this is one of the most powerful meeting platforms, we can say this once tested and our decision is extremely reliable, in addition to being designed and created for the way modern organizations like us we need to work, since our workflow needs to be optimized in an agile, secure and remote way, while reducing high operating costs. It offers a new user experience, with professional high technology that is highly proven in the industry and always with a low TCO. Review collected by and hosted on G2.com.

What do you dislike about HCL Sametime?

Its initial configuration is of great importance since its interface, deserves the inclusion or activation of functions that do not come by default, it would be a significant improvement if it were included and it would save much of the time, certainly this is only necessary time to start using it, once it is completely done, it is not necessary to repeat it, so we do not pay much attention to this aspect and we continue to use them satisfied as before. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Good time @ sametime"
4.5/5
What do you like best about HCL Sametime?

It's part of the collaboration platform, easy to access and share a file Review collected by and hosted on G2.com.

What do you dislike about HCL Sametime?

While I was using we did not have many features like video conferencing Review collected by and hosted on G2.com.

Kiran V.
KV
Kiran V.
IT Management Consultant
Mid-Market (51-1000 emp.)
"Sametime Business Collaboration Tool Review"
4/5
What do you like best about HCL Sametime?

Sametime call feature, presentation, chat messaging used for office calls Review collected by and hosted on G2.com.

What do you dislike about HCL Sametime?

Installation needs expertise in Lotus applications Review collected by and hosted on G2.com.

Mogana T.
MT
Mogana T.
Consultant
Enterprise (> 1000 emp.)
"Highly Recommended For Global Internal Communication"
4.5/5
What do you like best about HCL Sametime?

Able to chat with staffs who are working in other countries. No need to send staffs emails all the time, can easily chat with them when needed. You can update your status using the status options on Sametime so that other users know whether you are in the meeting, away from computer, available to chat, or prefer not to disturbed. Moreover, IBM Sametime also shows the users location and local time from the regional offices worldwide. The chat history enables to track past chats easily. Review collected by and hosted on G2.com.

What do you dislike about HCL Sametime?

sometimes the connection would be lost due to low signal strength. Limited number of emoticons in the default setting of IBM Sametime. Review collected by and hosted on G2.com.

Kristie H.
KH
Kristie H.
Account Manager
Retail
"Communication is easier with Sametime IBM"
4.5/5
What do you like best about HCL Sametime?

Sametime provides chat integrations and awareness with number of different platforms that makes it very useful also basic meetings and chat rooms are so much easy to handle with this application because it’s not complicated and runs on many different operating systems with a variety of features. Simple and easy with a mobile application that makes it handier. Also it integrates best into any sort of companies text based communication software as well. Review collected by and hosted on G2.com.

What do you dislike about HCL Sametime?

Low connectivity issues occur frequently

Leaving a chat room will never let you rejoin it again

Also you cannot sends messages to anyone who is offline

A little bit more complex and beginners find it difficult to handle Review collected by and hosted on G2.com.

Arghadeep S.
AS
Arghadeep S.
Senior Business Analyst
Enterprise (> 1000 emp.)
"Convinient Communication platform"
5/5
What do you like best about HCL Sametime?

IBM Sametime is a hybrid unified communications suite that offers enterprise-grade communication and collaboration applications. Users of IBM Sametime can integrate multiple channels of communication into an effortless and seamless experience. The solution can be deployed either in the cloud or on-premise.

IBM Sametime offers users communication tools such as instant messaging, chat rooms, voice calling and video calling. Users can switch between instant messaging and online meeting rooms that support collaboration options, such as screen-sharing. Users are also given access to a unified corporate directory. Rich presence allows users within the directory to indicate whether they’re online if they’re available to talk and where they’re currently located. Review collected by and hosted on G2.com.

What do you dislike about HCL Sametime?

That it is partnered with Lotus Notes... It does have that older look and feel, so the UI could definitely use a face lift. It looks very basic, and if UI is not improved, will start looking outdated in time.

Because of the heavy use of graphical components to "emulate" the desktop-based application, the web client seems to be in some contexts a bit slow. Review collected by and hosted on G2.com.

DC
Deepak C.
Software Engineer
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Excellent inhouse secured communication between colleagues"
4.5/5
What do you like best about HCL Sametime?

This is one of the best inter-company communication tool. The feature like who is online, who is away from computer and who is offline etc makes the communication even better. We have the option to save chat history which is very useful. Sending the screenshot is super easy in this tool. All in all a great experience using this tool Review collected by and hosted on G2.com.

What do you dislike about HCL Sametime?

Read receipt should be there to confirm the user wheather his message is read or not. Some more emojis should be added to make a chat more good. Sametime Interface is not that good. Review collected by and hosted on G2.com.

Kristina Y.
KY
Kristina Y.
Senior Financial Advisor
Financial Services
Enterprise (> 1000 emp.)
"Seamless and easy chat"
5/5
What do you like best about HCL Sametime?

Always available and easy to chat with anyone in the workplace or other offices in other regions. Review collected by and hosted on G2.com.

What do you dislike about HCL Sametime?

Sometimes loads a bit slow, not able to have video conferencing. Video conferencing would be nice to have to have one software in one. It might be that each company places different restrictions. Also, screen sharing is something important as well which it does not have. Review collected by and hosted on G2.com.

Carlos M. A.
CA
Carlos M. A.
IT Helpdesk Coordinator
Chemicals
Mid-Market (51-1000 emp.)
"Great Communication Tool"
5/5
What do you like best about HCL Sametime?

Quick and easy way to chat with other colleagues, very convenient for quick chats where you don’t have time to call or write an e-mail to someone. It’s easy to add someone to your contacts list and see if they are online to chat. Also enjoy that you can add your own saved images as emoticons. Review collected by and hosted on G2.com.

What do you dislike about HCL Sametime?

The occasional crash when you try to open too many windows at once. Review collected by and hosted on G2.com.