UI

Verified User in Insurance

Enterprise (> 1000 emp.)

12/18/2017

"The best for communication!"

5/5

What do you like best about HCL Sametime?

Group chatting and collaboration are so easy with Sametime! Review collected by and hosted on G2.com.

What do you dislike about HCL Sametime?

It's not as functional as some other Instant Messaging programs. Review collected by and hosted on G2.com.

UF

Verified User in Financial Services

Enterprise (> 1000 emp.)

1/5/2017

"Basic no-frills messaging system"

2/5

What do you like best about HCL Sametime?

It's integrated with IBM Notes (displayed in the same window) so it makes it easy for me to see if someone is online and I can send them a sametime message, or if I should email them instead. Review collected by and hosted on G2.com.

What do you dislike about HCL Sametime?

For younger generations that are used to detailed graphics, clean lines, and a more "modern" look, they will cringe when they open this app. It looks like a Windows 95 program that never got updated. There is limited functionality with this app, and certain functions that should be intuitive are actually much harder to perform. At least it supports gifs! Review collected by and hosted on G2.com.

What problems is HCL Sametime solving and how is that benefiting you?

Since our organization has to use IBM Notes, it makes sense to have a messaging system integrated with our email. We often communicate with colleagues in different offices (across North America as well as internationally) and this is great for those times you just really don't want to pick up the phone (or you're stuck on the phone and need to let someone else know). Review collected by and hosted on G2.com.

BW

Bobby W.

Centralized Application Support Supervisor

Insurance

Mid-Market (51-1000 emp.)

12/1/2016

"IBM Sametime"

5/5

What do you like best about HCL Sametime?

Love IBM Sametime in our company, it has become a staple in communicating throughout our company instead of email. Instant access, presence awareness, file sharing, screen sharing. it has it all. Review collected by and hosted on G2.com.

What do you dislike about HCL Sametime?

we have found that upgrading the desktop version of this product does not like "upgrading" from one version to the next. Review collected by and hosted on G2.com.

Recommendations to others considering HCL Sametime:

I think with the robust combination of Sametime Instant messaging and the Sametime Meeting and Conferencing services it would be a perfect fit in any environment. Especially for users who are paying outside companies like Webex or GoTo Meeting for their services. Review collected by and hosted on G2.com.

What problems is HCL Sametime solving and how is that benefiting you?

the business problems that we are solving is the ability to get a response from someone quickly, and the ability to share files quickly with a remote user. Review collected by and hosted on G2.com.

UA

Verified User in Accounting

Mid-Market (51-1000 emp.)

1/26/2017

"Sametime Review"

2.5/5

What do you like best about HCL Sametime?

I like that a number of plug-ins have been produced for sametime and this really helps make the application more user friendly.

It's easy to use when changing timezones and I like the very modern emotions. I also like the screen share feature. This is one of the most userfriendly screen share settings I have use Review collected by and hosted on G2.com.

What do you dislike about HCL Sametime?

Sametime still comes across as slightly old fashioned and I think this is mainly as a result of it being produced by IBM- it has that uncool factor.

In addition, Sametime is used primarily for business purposes and this is a deterrent from using it outside of the office (unlike Google applications).

Review collected by and hosted on G2.com.

Recommendations to others considering HCL Sametime:

Worth taking a look. In addition, its reliabe so it wont have gone bankrupt in a couple of years so many employees with have used it in previous employments. Review collected by and hosted on G2.com.

What problems is HCL Sametime solving and how is that benefiting you?

Any activity that occurs on my computer, is automatically backed up to the community server so there is no loss of information should a machine fail as once you log back in

Sametime is practical and user-friendly and in a way it is better that it is used less for personal purposes as it keeps people focused on work. Review collected by and hosted on G2.com.

UR

Verified User in Retail

Enterprise (> 1000 emp.)

1/31/2017

"Sametime"

3.5/5

What do you like best about HCL Sametime?

Ability to quickly message coworkers or trans documents to them. Group chats to keep multiple people informed during projects, Ability to chat quickly with overseas office using our own server. Review collected by and hosted on G2.com.

What do you dislike about HCL Sametime?

occasional lag time with transferring documents. Issue with auto spell check not staying on after reboot. Review collected by and hosted on G2.com.

Recommendations to others considering HCL Sametime:

Defiantly worth adding to you software. Great way for chat within your companies as it uses your Domino Notes Server so its secure no outside access makes communication with offsite offices easier and quicker. Review collected by and hosted on G2.com.

What problems is HCL Sametime solving and how is that benefiting you?

open communication with various departments within company including overseas office Review collected by and hosted on G2.com.

US

Verified User in Security and Investigations

Enterprise (> 1000 emp.)

7/26/2017

"nice add-on tool for Lotus Notes"

3/5

What do you like best about HCL Sametime?

The ability to quickly and easily take and share screen shots or snips Review collected by and hosted on G2.com.

What do you dislike about HCL Sametime?

the lotus notes platform overall - Sametime was one of the bright spots Review collected by and hosted on G2.com.

EG

Erin G.

Assurance Associate

Accounting

Enterprise (> 1000 emp.)

11/24/2016

"Sometime is a useful online chat tool in the workplace."

3.5/5

What do you like best about HCL Sametime?

My favorite thing about Sometime is the ability to copy and paste screenshots and pictures directly into the chat without having to save the photos to my desktop. Not all chats can do this. Review collected by and hosted on G2.com.

What do you dislike about HCL Sametime?

I think the overall layout and physical appearance looks too plain and needs to be updated. Review collected by and hosted on G2.com.

Recommendations to others considering HCL Sametime:

Sametime is a useful communication tool and is definitely a program to consider using when choosing among collaboration hubs. Review collected by and hosted on G2.com.

What problems is HCL Sametime solving and how is that benefiting you?

I am working for a multi-national company that works in online real time with people around the world, so it is very important to be able to have a quick and informal chat space which helps cut down on email traffic. Review collected by and hosted on G2.com.

UN

Verified User in Non-Profit Organization Management

Enterprise (> 1000 emp.)

1/13/2017

"Sametime.... so cool!"

5/5

What do you like best about HCL Sametime?

I am new to Lotus Notes, but I really like Sametime! I like how quickly I can message a coworker. Review collected by and hosted on G2.com.

What do you dislike about HCL Sametime?

I would love more emojis included. : ) Also, I wish that coworkers who aren't in the office could have access to Sametime. Review collected by and hosted on G2.com.

KF

Kester F.

Analytics Solutions & Asset Manager

Outsourcing/Offshoring

Enterprise (> 1000 emp.)

6/2/2016

Business partner of the seller or seller's competitor, not included in G2 scores.

"A versatile moddable instant messaging client with excellent collaboration features"

5/5

What do you like best about HCL Sametime?

IBM sametime can be used as a stand-alone desktop client, web browser client, embedded client within Lotus Notes so it's very versatile.

Many many plug-ins and mods have been produced for sametime which really add to the extensibility given is how it has been built on the Eclipse Java platform. For example you can easily add time zone support, fancy emoticon packs, integration with other tools, fancy alerting features, automation features, the list goes on and it's very impressive.

Additionally the sametime protocol can be used out with IBM's clients. So for example one can configure and log on to the same time community using generic messaging client like Pidgin.

Different community icons are automatically shown for contacts from different communities and favourite contacts can be added into a separate queue for ease of access.

One can share screen with colleagues and schedule web conference meetings also using platform.

File sharing is also implemented very well and works extremely quickly. In fact this is my preferred method of transferring large files quickly and easily peer-to-peer.

Lastly like Skype one can use same time to voice chat over VoIP as well as the usual messaging. Review collected by and hosted on G2.com.

What do you dislike about HCL Sametime?

Sometimes the mods or plug-ins can cause same time to run very slowly and IBM have made it difficult to use the same time protocol with third-party generic clients like Pidgin.

Also using the sametime embedded notes version dramatically increases memory usage on any machine and therefore is not recommended for low-end machines. Review collected by and hosted on G2.com.

Recommendations to others considering HCL Sametime:

Do not add too many contacts to same time because it can slow down the usage of the client especially when there are issues with synchronisation with the server. In any case, any user can be searched for on the server live every time you want open a chat. Review collected by and hosted on G2.com.

What problems is HCL Sametime solving and how is that benefiting you?

Mainly sametime can be used very well for the following activities Instant messaging, collaboration, screen sharing, web conferencing, voice VoIP calling, screenshot grabbing.

Any activity that happens on a local machine is automatically backed up to the community server so there is no loss of contacts should a machine fail as once you log back in with a fresh reinstall it downloads all your contacts again.

The modelling and plug-in library for sametime is very impressive and one can really configure this messaging client to one's exact specification which is very rare with other messaging clients. Review collected by and hosted on G2.com.

UB

Verified User in Banking

Enterprise (> 1000 emp.)

3/9/2017

"Functional but not intuitive"

3/5

What do you like best about HCL Sametime?

Support of .gif files. Interaction with coworkers. Review collected by and hosted on G2.com.

What do you dislike about HCL Sametime?

It's clunky and not intuitive. Crashes a lot. Review collected by and hosted on G2.com.