--- title: HCL Notes Reviews meta\_title: 'HCL Notes Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 188 reviews by the users' company size, role or industry to find out how HCL Notes works for a business like yours. aggregate\_rating: rating\_value: 3.2 review\_count: 188 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # HCL Notes Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by HCL Notes but has limited features. Are you part of the HCL Notes team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! HCL Notes is an enterprise email client that integrates social collaboration, messaging and business applications into a single workspace * * * Seller [HCL Technologies](https://www.g2.com/sellers/hcl-technologies) Discussions [HCL Notes Community](https://www.g2.com/products/hcl-notes/discuss) Solution Type All-in-One Overview by Rebecca Bauer (Content Director) Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 3 months ### Return on Investment 16 months [ View More Pricing Information ](https://www.g2.com/products/hcl-notes/pricing) ## Top-Rated Alternatives [ ![Microsoft Outlook](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Microsoft Outlook") Microsoft Outlook 4.5/5(3,520) ](https://www.g2.com/products/microsoft-outlook/reviews) [ ![Thunderbird](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Thunderbird") Thunderbird 4.3/5(340) ](https://www.g2.com/products/thunderbird/reviews) [ ![Front](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Front") Front 4.7/5(2,507) ](https://www.g2.com/products/front/reviews) [ View All Alternatives ](https://www.g2.com/products/hcl-notes/competitors/alternatives) ## User Insights Average based on 188 real user reviews. Implementation Time 3 months Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) AK Anand K. Enterprise (\> 1000 emp.) 3/16/2024 "Widely used mailing software in many organisations" 3/5 What do you like best about HCL Notes? It is quite easy to understand and does open on both intranet as well as internet. Review collected by and hosted on G2.com. What do you dislike about HCL Notes? It needs a new UI as soon as possible. Doesn't work that great on mobile devices. Review collected by and hosted on G2.com. What problems is HCL Notes solving and how is that benefiting you? We use this email client at our organization on daily basis and it is helping us to receive emails from clients as well as for our internal communications. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Rhonda W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rhonda W.") RW Rhonda W. Vocational Case Manager Assistant Small-Business (50 or fewer emp.) 10/22/2019 "Difficult user interface" 3/5 What do you like best about HCL Notes? My firm uses this for interoffice emails and for keeping digital files of all cases and documents, and it seems to work well for most. We don’t have to deal with physical files unless we prefer them Review collected by and hosted on G2.com. What do you dislike about HCL Notes? The interface can be a bit clunky, as the title states, and unintuitive to use Review collected by and hosted on G2.com. What problems is HCL Notes solving and how is that benefiting you? We don’t have to keep physical files as I said, and the program keeps track of everything, including documents and case notes Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management") UN Verified User in Non-Profit Organization Management Enterprise (\> 1000 emp.) 9/9/2019 "IBM Notes simple but does the job" 3/5 What do you like best about HCL Notes? Easy to setup meetings and check the calendar. Good for Collaboration and Comunication with colleagues. Review collected by and hosted on G2.com. What do you dislike about HCL Notes? Ugly User Interface. Randomly crashes or throws exceptions. Lot of functions unknown. Review collected by and hosted on G2.com. Recommendations to others considering HCL Notes: Is a good software if you cant get a better one like Microsoft Outlook Review collected by and hosted on G2.com. What problems is HCL Notes solving and how is that benefiting you? Easier to arrange meeting using IBM Notes Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Banking](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Banking") UB Verified User in Banking Enterprise (\> 1000 emp.) 9/10/2019 "Functional, Don’t know if there are better options" 3/5 What do you like best about HCL Notes? It’s easy to understand, i currently use the ninth edition and it’s a great improvement on the 8. Review collected by and hosted on G2.com. What do you dislike about HCL Notes? I wish the employee chat functionality was more robust like webex teams or slack Review collected by and hosted on G2.com. What problems is HCL Notes solving and how is that benefiting you? Solving emailing, meeting room scheduling, and chat Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Chemicals](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Chemicals") UC Verified User in Chemicals Mid-Market (51-1000 emp.) 9/21/2019 "Not friendly and not easy to use " 3/5 What do you like best about HCL Notes? Nothing special that I like about notes Review collected by and hosted on G2.com. What do you dislike about HCL Notes? Unknown to me, I struggle to archive emails, insert tables, autograph corrections...etc Review collected by and hosted on G2.com. What problems is HCL Notes solving and how is that benefiting you? I have not realized any special benefits nor solved any special problem ! Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Chemicals](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Chemicals") UC Verified User in Chemicals Enterprise (\> 1000 emp.) 1/21/2019 "Easy mail interface, workspaces helpful" 3/5 What do you like best about HCL Notes? Our company utilizes the workspace function to create databases in which all employees can access essential files. This is an alternative to SharePoint and we've found it to be more organized. Also access control is a key factor in our choice. Review collected by and hosted on G2.com. What do you dislike about HCL Notes? The program itself always seems to run slowly. Whether it's loading mail or accessing a workspace/database, it frequently becomes stuck on the loading screen. May be Windows' fault, but regardless, i wouldn't call it perfectly compatible. Review collected by and hosted on G2.com. Recommendations to others considering HCL Notes: If you're looking for an alternative to SharePoint or just for a way to organize files and give your employees a centralized location in which they may access those files, IBM Notes gets the job done. It is as organized as you make it. Review collected by and hosted on G2.com. What problems is HCL Notes solving and how is that benefiting you? We use this to organize our safety records database, as well as procedural documents and training records. The shared workspaces allow access to essential documents. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite KS Kelly S. Officer Enterprise (\> 1000 emp.) 8/13/2019 "Good but Not user friendly " 2.5/5 What do you like best about HCL Notes? I like the protection it offers my organization Review collected by and hosted on G2.com. What do you dislike about HCL Notes? It is not user friendly. It’s hard to find what you are looking for and to adjust settings Review collected by and hosted on G2.com. What problems is HCL Notes solving and how is that benefiting you? We have secure email. I use the calendar function Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") UI Verified User in Information Technology and Services Mid-Market (51-1000 emp.) 2/20/2019 "Great for Centralized Database" 3/5 What do you like best about HCL Notes? Our team utilizes IBM notes to centralize any files we need to share within the team in a database. It allows us to work together better as a team and easily collaborate with one another in a central location. It’s easy to communicate with others and schedule meetings and organize a centralized task list. It is our replacement to a Sharepoint site which we used to utilize before moving to this solution. Review collected by and hosted on G2.com. What do you dislike about HCL Notes? The main thing I dislike about IBM notes is it doesn’t integrate well with the suite of softwares we do have and it’s also one of the lesser known softwares out there. Review collected by and hosted on G2.com. Recommendations to others considering HCL Notes: If you already use OneNote in the Microsoft suite it may not be worth it to use both. It’s a little outdated not the most well known software. Review collected by and hosted on G2.com. What problems is HCL Notes solving and how is that benefiting you? The ease of use allows our team to work better together. We use it in place of a sharepoint site/dashboard to share information and collaborate better together. We use this to gather requests from our business users for any projects that we need to work on. We also complete any business requirement documents using this software. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Chemicals](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Chemicals") UC Verified User in Chemicals Enterprise (\> 1000 emp.) 9/19/2019 "Effective but Clunky" 2.5/5 What do you like best about HCL Notes? IBM notes organizes the data we need effectively but can be clunky to use sometimes Review collected by and hosted on G2.com. What do you dislike about HCL Notes? The software is not extremely user friendly Review collected by and hosted on G2.com. What problems is HCL Notes solving and how is that benefiting you? It’s been great for Documenting changes and tracking events Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Chemicals](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Chemicals") UC Verified User in Chemicals Mid-Market (51-1000 emp.) 2/20/2019 "Avereage, not great, nothing terrible" 2.5/5 What do you like best about HCL Notes? IBM Notes is very reliable and easy to set up.The ability to create databases is also very helpful. And security is top notch, which is one of our big concerns. Review collected by and hosted on G2.com. What do you dislike about HCL Notes? There is a lack of customer support, and we can't turn off read receipts on email. This is especially troubling when opening spam email. Review collected by and hosted on G2.com. Recommendations to others considering HCL Notes: Check out Slack. It's much easier to use. Review collected by and hosted on G2.com. What problems is HCL Notes solving and how is that benefiting you? IBM Notes allows us to collaborate better and streamline the communication process. We've used it to coordinate on multiple projects and track progress. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ## Questions about HCL Notes? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about HCL Notes ](https://www.g2.com/products/hcl-notes/discussions/new) ![Muhammad Q.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Muhammad Q.") MQ Muhammad Qasim • Last activity over 6 years ago In what industries is IBM Notes mostly used? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/in-what-industries-is-ibm-notes-mostly-used) GU Guest User What is HCL Notes used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-hcl-notes-used-for) [ View all Discussions ](https://www.g2.com/products/hcl-notes/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 3 months ### Return on Investment 16 months ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/hcl-notes/pricing) HCL Notes Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_69054bc7d40597b06fc3905720ccc914/microsoft-outlook.png "Product Avatar Image") Outlook 4.5/5(3,520) [ Compare Now ](https://www.g2.com/compare/hcl-notes-vs-microsoft-outlook) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_6ca5b57b63c45814e9ef66a64ca43c19/thunderbird.png "Product Avatar Image") Thunderbird 4.3/5(340) [ Compare Now ](https://www.g2.com/compare/hcl-notes-vs-thunderbird) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_148d4e88c759e4a7a984a0f3f056fd39/zimbra-collaboration-enterprise-collaboration.png "Product Avatar Image") Zimbra Collaboration... 3.6/5(140) [ Compare Now ](https://www.g2.com/compare/hcl-notes-vs-zimbra-collaboration-enterprise-collaboration) ##### ##### HCL Notes Features Inbox Tools Unified Inbox Filters Reminders Coordination Tools Calendar Contacts Task Management Software Options Desktop Application Mobile Application [ View More Features ](https://www.g2.com/products/hcl-notes/features) ##### Categories on G2 [Email Client](https://www.g2.com/categories/email-client) ##### Explore More [Where can I find the best influencer marketing platform](https://www.g2.com/discussions/where-can-i-find-the-best-influencer-marketing-platform)[What cloud security monitoring platforms actually cut down the manual checks security teams have to do across multiple cloud services every week?](https://www.g2.com/discussions/what-cloud-security-monitoring-platforms-actually-cut-down-the-manual-checks-security-teams-have-to-do-across-multiple-cloud-services-every-week)[Top AP and spend analysis tools for finance teams](https://www.g2.com/discussions/what-are-the-top-ap-and-spend-analysis-tools-for-finance-teams) [Which antivirus gives the strongest ransomware protection for a small home office setup where losing files would be genuinely catastrophic?](https://www.g2.com/discussions/which-antivirus-gives-the-strongest-ransomware-protection-for-a-small-home-office-setup-where-losing-files-would-be-genuinely-catastrophic)[Which app monetization platforms are most trusted by ad operations managers at online media companies?](https://www.g2.com/discussions/which-app-monetization-platforms-are-most-trusted-by-ad-operations-managers-at-online-media-companies)[Which AR content management systems let designers filter and search for specific model types quickly?](https://www.g2.com/discussions/which-ar-content-management-systems-let-designers-filter-and-search-for-specific-model-types-quickly) [Show MoreShow Less](javascript:void(0);)