--- title: HCL Digital Experience Reviews meta\_title: 'HCL Digital Experience Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 32 reviews by the users' company size, role or industry to find out how HCL Digital Experience works for a business like yours. aggregate\_rating: rating\_value: 3.8 review\_count: 32 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Content Management url: https://www.g2.com/categories/content-management --- # HCL Digital Experience Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by HCL Digital Experience but has limited features. Are you part of the HCL Digital Experience team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! HCL DX is the trusted and proven platform for organizations worldwide that meets the demanding requirements necessary to digitize business-critical processes and make them available to online audiences. These digital experiences must be always available, secure, and scalable. And, you need a variety of backend integrations, all with secure data transfer and role-based user authentication, as well as tools for the business to manage the content/experience. HCL Digital Experience provides all these capabilities and tools needed and necessary for enterprises to meet these complex demands. Our flexible deployment alternatives allow you to easily integrate into your existing tech stack and scale elastically on-demand with Docker and Kubernetes support. For your business users responsible for the digital content we provide intuitive experience management tooling to empower them to solve challenges and make changes as required — without having to call IT. This is not the solution to stand up simple content sites. This is what you need when a solution must be performant, scale, be secure, and support authentication for security and personalization. HCL DX is what you need to ease the integration of myriad application, process, data and systems required to deliver an experience that matters. * * * Seller [HCL Technologies](https://www.g2.com/sellers/hcl-technologies) Discussions [HCL Digital Experience Community](https://www.g2.com/products/hcl-digital-experience/discuss) Languages Supported English Solution Type All-in-One Overview by Rebecca Bauer (Content Director) Show More ## Value at a Glance Averages based on real user reviews. ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/hcl-digital-experience/pricing) ## Top-Rated Alternatives [ ![Adobe Experience Manager](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Adobe Experience Manager") Adobe Experience Manager 4.2/5(691) ](https://www.g2.com/products/adobe-experience-manager/reviews) [ ![Sitecore Digital Experience Platform](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sitecore Digital Experience Platform") Sitecore Digital Experience Platform 4.1/5(662) ](https://www.g2.com/products/sitecore-digital-experience-platform/reviews) [ ![Liferay Digital Experience Platform](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Liferay Digital Experience Platform") Liferay Digital Experience Platform 4.4/5(148) ](https://www.g2.com/products/liferay-liferay-digital-experience-platform/reviews) [ View All Alternatives ](https://www.g2.com/products/hcl-digital-experience/competitors/alternatives) ## User Insights Average based on 32 real user reviews. Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ![Verified User in Telecommunications](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Telecommunications") AT Verified User in Telecommunications Enterprise (\> 1000 emp.) 10/15/2021 Business partner of the seller or seller's competitor, not included in G2 scores. "HCL - Well buid and solid High demand software" 2.5/5 What do you like best about HCL Digital Experience? Its rock-solid, a very secure software, its main features it's the ability to separate IT from business to delegate most of the site roles. Review collected by and hosted on G2.com. What do you dislike about HCL Digital Experience? For developers, there's little information, capacitation, and it may be very difficult to install, maintain and costomize. Review collected by and hosted on G2.com. Recommendations to others considering HCL Digital Experience: improve samples, guides to developers, provide certification programs Review collected by and hosted on G2.com. What problems is HCL Digital Experience solving and how is that benefiting you? Enterprise business portals, delegation of content creation and publication workflows, integration with small angunlar apps and application servers Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Jeanne A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jeanne A.") A Jeanne A. Product Assistant Manager Enterprise (\> 1000 emp.) 3/17/2021 "Digitize to businesses critical processes and make them available online." 5/5 What do you like best about HCL Digital Experience? The offers secure and scalable digital experience with integration support, secure data transfer and role based authentication process to manage your digital progress. The tool provides multichannel capacity with internally supported proxy service. Xperience builder help to easily create forms, workflows and surveys. Websphere support is also available that helps integrate all types of technology. Review collected by and hosted on G2.com. What do you dislike about HCL Digital Experience? Basic search option is very poor and it is unable to find required content. Java Applet editor is very poorly configured with multiple versions of upgrades that needs to be carefully selected depending upon your system requirements otherwise the entire system can crash. WCM syndication is buggy with an unrecognized browser support for WCM 7. Review collected by and hosted on G2.com. Recommendations to others considering HCL Digital Experience: The tool is very flexible and scalable with Java Applet editor. The only problem is that the editor is a non-responsive with a buggy WCM protocol. Review collected by and hosted on G2.com. What problems is HCL Digital Experience solving and how is that benefiting you? The tool offers the best form IBM Solutions with IBM Websphere portal, Domino / Tivoli integration, Xperience builder, and multilingual support. The tool is very flexible and scalable with Java Applet editor. The only problem is that the editor is a non-responsive with a buggy WCM protocol. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Marius V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marius V.") MV Marius V. Senior Specialist : Enterprise Systems Enterprise (\> 1000 emp.) 11/22/2021 "Enterprise Solution" 2.5/5 What do you like best about HCL Digital Experience? Multi-environment for concurrently running portals and developerment Review collected by and hosted on G2.com. What do you dislike about HCL Digital Experience? Costs are high and seems we need a lighter version option Review collected by and hosted on G2.com. What problems is HCL Digital Experience solving and how is that benefiting you? Multi-vendors support separated concerns; Logical separation for developers Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Rekha V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rekha V.") RV Rekha V. Technical consultant Mid-Market (51-1000 emp.) 4/16/2019 "IBM digital experience manager" 4/5 What do you like best about HCL Digital Experience? IBM's Digital Experience Manager platform empowers you to create, manage and deliver engaging omnichannel digital customer experiences to virtually all audiences with responsive content, targeted offers and consistent branding across channels (web, mobile, and hybrid mobile/web applications) Review collected by and hosted on G2.com. What do you dislike about HCL Digital Experience? I have just started using since few months, so far it looks good. Review collected by and hosted on G2.com. What problems is HCL Digital Experience solving and how is that benefiting you? it is helping our business use to create their own content , they do not need to depend on IT people. Review collected by and hosted on G2.com. Show More 12/21/2020 Validated ReviewerIncentivizedSource: G2 invite ![Anna Rabeeca S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anna Rabeeca S.") AS Anna Rabeeca S. Senior Software Engineer Enterprise (\> 1000 emp.) 2/20/2021 "Provide rich digital experience and flexibility" 4/5 What do you like best about HCL Digital Experience? This platform has numerous features that help to build a cohesive experience. It offers modern and flexible tools and technologies. It also gives personalized access to services, social contents, information, and application. It simplifies complexity. It allows separating modules in separate portlets too. It also has a powerful search engine and built-in components. Before publishing it allows you to approve content at various levels. Review collected by and hosted on G2.com. What do you dislike about HCL Digital Experience? With HCL Digital Experience a specific development cost too much. Web content management also doesn’t work well with all browsers. It also takes too much time to install Digital Data Connector, WPS, Case Manager, and Domino. Certification and practice are also difficult and expire. It doesn’t offer proper support or facilitate when you need help. JRE installation on the client’s machine also has some issues. Review collected by and hosted on G2.com. What problems is HCL Digital Experience solving and how is that benefiting you? HCL Digital Experience is very flexible. It allows you to manage your content. Its catalog filtering feature is also very helpful as it filters products and shows those with which clients are more engaged. It also gives clients a rich digital experience through product customization. It also helps content creators by providing them with authority tools. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Farhan A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Farhan A.") FA Farhan A. Senior Mean Stack Developer Small-Business (50 or fewer emp.) 2/16/2021 "A solution to get a single access point for digital resources of your business:" 5/5 What do you like best about HCL Digital Experience? This platform has helped a lot in delivering engaging experiences to our digital customers by producing content that is tailored specifically for each user’s preferences. It has eased us in the process of running our business campaigns across multiple channels and build responsive content for our subscribers. We are now capable of getting our administrative tasks more quickly and efficiently. Setting up the administration portlets was easy and of flexible nature. Review collected by and hosted on G2.com. What do you dislike about HCL Digital Experience? I have faced a lot of difficulties while trying to find the documentation on this platform’s functionalities. I believe that the documentation on the main website of a product has to be straightforward so that the non-tech persons can easily get to know about the product and decide whether the product can comply with the services that they need. Apart from that, I am happy that my time didn’t go wasted while trying to study its features, as I am happy with this software’s capabilities. Review collected by and hosted on G2.com. What problems is HCL Digital Experience solving and how is that benefiting you? It could prove to be the best companion for java developers. It gives you easy access to your media library no matter how large it is. Also, the availability of a variety of search options helps the user get right to what he needs. Its ability to integrate with other management suites is amazing, which also helps us increase our productivity with its so increased usability. In short, this product has provided us with the best collaborative environment among the team as well as our virtual audiences. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") AF Verified User in Financial Services Enterprise (\> 1000 emp.) 12/14/2019 "Websphere Portal + WCM evolves in to HCL Digital Experience" 3.5/5 What do you like best about HCL Digital Experience? HCL Digital Experience handles all of your enterprise content management needs. It's strength is that it leverages Java and therefore is a great fit for a team that includes Java developers. Naturally it also supports single page applications and modern responsive frameworks. Review collected by and hosted on G2.com. What do you dislike about HCL Digital Experience? Upgrades can be complicated and online documentation is hard to find. Training is also hard to find, meaning that you will want experienced HCL DX administrators in your organization, which may be hard to find. Review collected by and hosted on G2.com. Recommendations to others considering HCL Digital Experience: This is definitely a product that requires solid expertise to support. If you have that in-house, the Digital Experience opportunities are unlimited. Review collected by and hosted on G2.com. What problems is HCL Digital Experience solving and how is that benefiting you? We host several websites, some which include highly personalized content with HCL DX. We also host our company intranet with HCL DX. The capabilities of this product has allowed us to achieve any project requirement with no gaps. Review collected by and hosted on G2.com. Show More 7/29/2020 Validated ReviewerSource: Seller invite RO Roberto O. Solution Architect Enterprise (\> 1000 emp.) 3/16/2019 "IBM Content Manager On Demand" 4/5 What do you like best about HCL Digital Experience? It allows me to view production job results using a variety of search criteria. It display each matching job step and condition codes. It allows me to view the entire job in a popup document viewer. Review collected by and hosted on G2.com. What do you dislike about HCL Digital Experience? It does not allow for consolidated view of job results that can then be expandable for detailed view. Review collected by and hosted on G2.com. What problems is HCL Digital Experience solving and how is that benefiting you? We are moving away from a mainframe based job viewer to a web based viewer. We were able to Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Seller invite ![Verified User in Hospitality](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospitality") UH Verified User in Hospitality Enterprise (\> 1000 emp.) 6/18/2019 "Great when it works " 4/5 What do you like best about HCL Digital Experience? The ability for us to quickly assess a vast library of media quickly is a fantastic, and the ability to have multiple search types. Review collected by and hosted on G2.com. What do you dislike about HCL Digital Experience? The search feature is quite finicky, and does not allow for wild card style searches Ie file number is 00023 you are not able to just type 23 Review collected by and hosted on G2.com. Recommendations to others considering HCL Digital Experience: Ensure you have a complete understanding of limitations for searches Review collected by and hosted on G2.com. What problems is HCL Digital Experience solving and how is that benefiting you? Compared to having a separate team send us files we have a program that will simply complete the task for us. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Accounting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Accounting") UA Verified User in Accounting Mid-Market (51-1000 emp.) 3/19/2019 "Ability to Target Offers!!!!" 5/5 What do you like best about HCL Digital Experience? IBM Digital Experience Manager is excellent. It allows you to manage content and free up staffing resources. It is very flexible. Catalog filtering is definitely my favorite feature because it helps me to filter and show only those products that the customer engages with. . Review collected by and hosted on G2.com. What do you dislike about HCL Digital Experience? I really can’t find anything to dislike about IBM Digital Experience Manager. If I had to name something it would be that the product is a little outdated but definitely overall a really great product. Review collected by and hosted on G2.com. Recommendations to others considering HCL Digital Experience: If you’re looking for a great product with great user support look no further than this Review collected by and hosted on G2.com. What problems is HCL Digital Experience solving and how is that benefiting you? We are better able to integrate our organization’s messaging and focus more on the customer. It is saving resources and also helping us have a consistent message across platforms. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ## Questions about HCL Digital Experience? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about HCL Digital Experience ](https://www.g2.com/products/hcl-digital-experience/discussions/new) GU Guest User What is HCL Digital Experience used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-hcl-digital-experience-used-for) [ View all Discussions ](https://www.g2.com/products/hcl-digital-experience/discuss) ##### Pricing Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more. [ View More Pricing Information ](https://www.g2.com/products/hcl-digital-experience/pricing) HCL Digital Experience Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_5a7938ffd6497884772dc39786f9e1e2/adobe-experience-manager.png "Product Avatar Image") Adobe 4.2/5(691) [ Compare Now ](https://www.g2.com/compare/adobe-experience-manager-vs-hcl-digital-experience) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_fbdebc9bfa1eb2015be7c8195562935a/liferay-liferay-digital-experience-platform%282%29.png "Product Avatar Image") Liferay 4.4/5(148) [ Compare Now ](https://www.g2.com/compare/hcl-digital-experience-vs-liferay-liferay-digital-experience-platform) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_9d4475b56a0a42a2492638eba5a81bcd/sitecore-digital-experience-platform.png "Product Avatar Image") Sitecore Digital Experience... 4.1/5(662) [ Compare Now ](https://www.g2.com/compare/hcl-digital-experience-vs-sitecore-digital-experience-platform) ##### ##### HCL Digital Experience Features Analytics Web Analytics Reports & Dashboards Content Management Customizable Templated Workflows Asset Management Portals and Sites Design & Development No-Code App Development Low-Code App Development Self-Service Capabilities [ View More Features ](https://www.g2.com/products/hcl-digital-experience/features) ##### Categories on G2 [Web Content Management](https://www.g2.com/categories/web-content-management)[Digital Experience Platforms (DXP)](https://www.g2.com/categories/digital-experience-platforms-dxp) ##### Explore More [Best AI image software for generating custom social media visuals at scale](https://www.g2.com/discussions/best-ai-image-software-for-generating-custom-social-media-visuals-at-scale)[What are the highest rated managed IoT services platforms for organizations transitioning from legacy systems?](https://www.g2.com/discussions/what-are-the-highest-rated-managed-iot-services-platforms-for-organizations-transitioning-from-legacy-systems)[Bonusly vs Workhuman for a company that wants a proper recognition program but does not want to pay enterprise rates for a 200-person team?](https://www.g2.com/discussions/bonusly-vs-workhuman-for-a-company-that-wants-a-proper-recognition-program-but-does-not-want-to-pay-enterprise-rates-for-a-200-person-team) [Top network monitoring software recommended for tech companies](https://www.g2.com/discussions/top-network-monitoring-software-recommended-for-tech-companies)[As a performance marketer, which paid search intelligence tool gives the most reliable CPC and search volume estimates that you can actually base bidding decisions on?](https://www.g2.com/discussions/as-a-performance-marketer-which-paid-search-intelligence-tool-gives-the-most-reliable-cpc-and-search-volume-estimates-that-you-can-actually-base-bidding-decisions-on)[Which notification infrastructure solutions work best for software engineering teams managing high-volume event notifications at enterprise scale?](https://www.g2.com/discussions/which-notification-infrastructure-solutions-work-best-for-software-engineering-teams-managing-high-volume-event-notifications-at-enterprise-scale) [Show MoreShow Less](javascript:void(0);)