What problems is Haystack solving and how is that benefiting you?
We previously sent most communications by email. That works well, until you hire a new employee who might need to refer back to policies and procedures previously communicated by email. The intranet allows us to hold a legacy set of documents that are centrally available to all employees. We have also used it as a hub for a support ticketing system, Haystack has made it easy to link those items in and distribute them to the team in a way that the team can always find. Review collected by and hosted on G2.com.