--- title: Haystack Reviews meta\_title: 'Haystack Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 254 reviews by the users' company size, role or industry to find out how Haystack works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 254 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Team Collaboration url: https://www.g2.com/categories/team-collaboration --- ### Haystack Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **ease of use** of Haystack, benefiting from its intuitive design and centralized access to resources. [(60 mentions)](https://www.g2.com/products/haystack-2024-05-28/reviews?filters%5Bsentiment_snippet%5D=1093213&qs=pros-and-cons#reviews) Users appreciate the **navigation ease** of Haystack, finding it effortless to access and manage consolidated information. [(28 mentions)](https://www.g2.com/products/haystack-2024-05-28/reviews?filters%5Bsentiment_snippet%5D=1093920&qs=pros-and-cons#reviews) Users love the **intuitive design** of Haystack, finding it easy to use and navigate for work-related tasks. [(18 mentions)](https://www.g2.com/products/haystack-2024-05-28/reviews?filters%5Bsentiment_snippet%5D=1094406&qs=pros-and-cons#reviews) Users appreciate the **easy access** to vital tools and communication, enhancing collaboration at work consistently. [(14 mentions)](https://www.g2.com/products/haystack-2024-05-28/reviews?filters%5Bsentiment_snippet%5D=1095221&qs=pros-and-cons#reviews) Users find **setup easy** , allowing for a smooth transition and quick team integration with Haystack. [(14 mentions)](https://www.g2.com/products/haystack-2024-05-28/reviews?filters%5Bsentiment_snippet%5D=1092873&qs=pros-and-cons#reviews) Users find the **search difficulty** in Haystack frustrating, wishing for more user-friendly and accurate results. [(8 mentions)](https://www.g2.com/products/haystack-2024-05-28/reviews?filters%5Bsentiment_snippet%5D=1094673&qs=pros-and-cons#reviews) Users report feeling **confused** by Haystack's layout and search function, making navigation challenging and inefficient. [(6 mentions)](https://www.g2.com/products/haystack-2024-05-28/reviews?filters%5Bsentiment_snippet%5D=1095864&qs=pros-and-cons#reviews) Users struggle with **difficult navigation** , finding the layout confusing and hard to locate specific documents efficiently. [(6 mentions)](https://www.g2.com/products/haystack-2024-05-28/reviews?filters%5Bsentiment_snippet%5D=1094301&qs=pros-and-cons#reviews) Users face **inefficient searching** as toggling AI search every time complicates finding specific policies and items. [(6 mentions)](https://www.g2.com/products/haystack-2024-05-28/reviews?filters%5Bsentiment_snippet%5D=1093497&qs=pros-and-cons#reviews) Users face frequent **login issues** , struggling with disconnections and the inability to update their email correctly. [(5 mentions)](https://www.g2.com/products/haystack-2024-05-28/reviews?filters%5Bsentiment_snippet%5D=1095842&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Haystack ##### 1. Ease of Use Users appreciate the **ease of use** of Haystack, benefiting from its intuitive design and centralized access to resources. [ See 60 mentions ](https://www.g2.com/products/haystack-2024-05-28/reviews?filters%5Bsentiment_snippet%5D=1093213&qs=pros-and-cons#reviews) See Related User Reviews GC Giovanna C. Mid-Market (51-1000 emp.) 5.0/5 "Eye-Catching and Effortless, A Daily Go-To" What do you like about Haystack? I like how easy Haystack is to use and I find the platform to be very eye-appealing. It's the first thing I look at in the morning to find upcoming in ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.5/5 "Easy to Use Reference Point" What do you like about Haystack? Easy to use and navigate. The different hubs are great starting points when trying to solve a problem yourself. ##### 2. Navigation Ease Users appreciate the **navigation ease** of Haystack, finding it effortless to access and manage consolidated information. [ See 28 mentions ](https://www.g2.com/products/haystack-2024-05-28/reviews?filters%5Bsentiment_snippet%5D=1093920&qs=pros-and-cons#reviews) See Related User Reviews GC Giovanna C. Mid-Market (51-1000 emp.) 5.0/5 "Eye-Catching and Effortless, A Daily Go-To" What do you like about Haystack? I like how easy Haystack is to use and I find the platform to be very eye-appealing. It's the first thing I look at in the morning to find upcoming in ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.5/5 "Easy to Use Reference Point" What do you like about Haystack? Easy to use and navigate. The different hubs are great starting points when trying to solve a problem yourself. ##### 3. Intuitive Users love the **intuitive design** of Haystack, finding it easy to use and navigate for work-related tasks. [ See 18 mentions ](https://www.g2.com/products/haystack-2024-05-28/reviews?filters%5Bsentiment_snippet%5D=1094406&qs=pros-and-cons#reviews) See Related User Reviews GC Giovanna C. Mid-Market (51-1000 emp.) 5.0/5 "Eye-Catching and Effortless, A Daily Go-To" What do you like about Haystack? I like how easy Haystack is to use and I find the platform to be very eye-appealing. It's the first thing I look at in the morning to find upcoming in ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.0/5 "Great but has room for UI/UX improvements" What do you like about Haystack? Overall, really great product and awesome team, their support has been friendly and easy to access. I can see that they are improving the platform mor ##### 4. Easy Access Users appreciate the **easy access** to vital tools and communication, enhancing collaboration at work consistently. [ See 14 mentions ](https://www.g2.com/products/haystack-2024-05-28/reviews?filters%5Bsentiment_snippet%5D=1095221&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.0/5 "Polished, User-Friendly Hub That Elevates Company Communication" What do you like about Haystack? I like that it's a very appealing and user friendly intranet space for company employees. Sharepoint was useable but was in no way a good hub to hop i ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.0/5 "Great but has room for UI/UX improvements" What do you like about Haystack? Overall, really great product and awesome team, their support has been friendly and easy to access. I can see that they are improving the platform mor ##### 5. Setup Ease Users find **setup easy** , allowing for a smooth transition and quick team integration with Haystack. [ See 14 mentions ](https://www.g2.com/products/haystack-2024-05-28/reviews?filters%5Bsentiment_snippet%5D=1092873&qs=pros-and-cons#reviews) See Related User Reviews ![Jennifer Y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jennifer Y.") JY Jennifer Y. 5.0/5 "Seamless Company Updates with Easy Navigation" What do you like about Haystack? I like how easy the navigation is in Haystack. I also enjoy the interactions and updates it provides. Setting it up was easy, which was a great start ![Anna Kate S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anna Kate S.") AS Anna Kate S. 5.0/5 "User-Friendly Communication Hub" What do you like about Haystack? I find Haystack to be user-friendly, which is something I really appreciate. I love the ability to create groups so that specific information can be s ### 5 Cons or Disadvantages of Haystack ##### 1. Search Difficulty Users find the **search difficulty** in Haystack frustrating, wishing for more user-friendly and accurate results. [ See 8 mentions ](https://www.g2.com/products/haystack-2024-05-28/reviews?filters%5Bsentiment_snippet%5D=1094673&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.5/5 "Easy to Use Reference Point" What do you dislike about Haystack? Have to toggle the AI search every time I use the search bar. I wish there was a way to permanently toggle it on/off. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.5/5 "Efficient, Easy to Use, One Central Location for Company News" What do you dislike about Haystack? The search bar could improve. Sometimes it's challenging to search for certain items. ##### 2. Confusion Users report feeling **confused** by Haystack's layout and search function, making navigation challenging and inefficient. [ See 6 mentions ](https://www.g2.com/products/haystack-2024-05-28/reviews?filters%5Bsentiment_snippet%5D=1095864&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.5/5 "Efficient, Easy to Use, One Central Location for Company News" What do you dislike about Haystack? The search bar could improve. Sometimes it's challenging to search for certain items. ![Anna Kate S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anna Kate S.") AS Anna Kate S. 5.0/5 "User-Friendly Communication Hub" What do you dislike about Haystack? Currently, without the AI search feature enabled, employees have trouble locating information within Haystack, which leads to frequent questions. ##### 3. Difficult Navigation Users struggle with **difficult navigation** , finding the layout confusing and hard to locate specific documents efficiently. [ See 6 mentions ](https://www.g2.com/products/haystack-2024-05-28/reviews?filters%5Bsentiment_snippet%5D=1094301&qs=pros-and-cons#reviews) See Related User Reviews ![Seaira H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Seaira H.") SH Seaira H. 5.0/5 "Effortless Document Access with User-Friendly Navigation" What do you dislike about Haystack? Some of the formatting in the posts and pages is a little bit difficult to utilize, but overall, everything works pretty well. JL jessica l. Mid-Market (51-1000 emp.) 5.0/5 "Haystack aint Whack!" What do you dislike about Haystack? I find the layout to be so free-form that the homepage ends up feeling quite busy, filled with a mix of different articles. There isn’t any clear guid ##### 4. Inefficient Searching Users face **inefficient searching** as toggling AI search every time complicates finding specific policies and items. [ See 6 mentions ](https://www.g2.com/products/haystack-2024-05-28/reviews?filters%5Bsentiment_snippet%5D=1093497&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.5/5 "Easy to Use Reference Point" What do you dislike about Haystack? Have to toggle the AI search every time I use the search bar. I wish there was a way to permanently toggle it on/off. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.5/5 "Efficient, Easy to Use, One Central Location for Company News" What do you dislike about Haystack? The search bar could improve. Sometimes it's challenging to search for certain items. ##### 5. Login Issues Users face frequent **login issues** , struggling with disconnections and the inability to update their email correctly. [ See 5 mentions ](https://www.g2.com/products/haystack-2024-05-28/reviews?filters%5Bsentiment_snippet%5D=1095842&qs=pros-and-cons#reviews) See Related User Reviews ![Dominic R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dominic R.") DR Dominic R. 5.0/5 "Easy Navigation, But Login Challenges" What do you dislike about Haystack? Login is often difficult. ![Luka T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Luka T.") LT Luka T. Small-Business (50 or fewer emp.) 5.0/5 "Great for Team Communication" What do you dislike about Haystack? It gets disconnected pretty often and I have to request for new link to login everytime. ![Kenneth A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kenneth A.") KA Kenneth A. loan officer Small-Business (50 or fewer emp.) 4/3/2025 "Haystack review" 5/5 What do you like best about Haystack? the communicans between our broker is amazing on the haystack Review collected by and hosted on G2.com. What do you dislike about Haystack? nothing really its a great platform for teams Review collected by and hosted on G2.com. What problems is Haystack solving and how is that benefiting you? keeping up to date with with programs in our work Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Leila T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Leila T.") LT Leila T. Senior People Strategist Mid-Market (51-1000 emp.) 8/1/2024 "Modernized and user-friendly intranet with some downfalls" 3.5/5 What do you like best about Haystack? What I love most about using Haystack for our company Intranet is that it's user-friendly, and it looks modern. While we use it for our Intranet, we also use it for other engagement areas such as our ERGs collaborating and posting events, or one of our teams even uses it for posting their weekly and monthly newsletter to their team. Review collected by and hosted on G2.com. What do you dislike about Haystack? The reporting features of Haystack are hard to work with, and we have a lot of limitations when it comes to reporting. We are also somewhat limited when it comes to the look and feel of the page, but it is still user-friendy. Review collected by and hosted on G2.com. What problems is Haystack solving and how is that benefiting you? Haystack helps organizations streamline their internal communication by centralizing it in one place. It’s used for various purposes, such as managing intranet content, supporting Employee Resource Groups (ERGs), and sharing team newsletters. Basically, it makes it easier for teams to collaborate and keep everyone informed. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite MG Marco G. Account Manager Mid-Market (51-1000 emp.) 3/4/2025 "Everything is organized in a way I can find what I need." 4/5 What do you like best about Haystack? I like how information is projected to me in a way I can understand. Haystack is user friendly. Review collected by and hosted on G2.com. What do you dislike about Haystack? Not really anything I don't like about Haystack. Review collected by and hosted on G2.com. What problems is Haystack solving and how is that benefiting you? I can get information out to clients with information on Haystack. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Food & Beverages](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Food & Beverages") UF Verified User in Food & Beverages Small-Business (50 or fewer emp.) 3/3/2025 "Great Addition to Work" 5/5 What do you like best about Haystack? I really like how easy it is to find what I'm looking for on Haystack. The search works great, and the filters make it simple to narrow down results. The site is clean, easy to use, and has a lot of helpful resources. Review collected by and hosted on G2.com. What do you dislike about Haystack? One thing I think could be better is personalization. It would be nice to get more tailored recommendations based on what I’ve searched for or viewed before. That would make the experience feel more customized. Review collected by and hosted on G2.com. What problems is Haystack solving and how is that benefiting you? Haystack makes it easy to find relevant information quickly. It helps organize data and filter results, so I don’t have to waste time looking through unnecessary details. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Construction](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Construction") AC Verified User in Construction Mid-Market (51-1000 emp.) 6/2/2025 "It has been easy and visually appealing for organization and internal communications." 5/5 What do you like best about Haystack? The ability to customize your own pages and posts. Review collected by and hosted on G2.com. What do you dislike about Haystack? How you have to have a header for every post. Review collected by and hosted on G2.com. What problems is Haystack solving and how is that benefiting you? Communicayion Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Primary/Secondary Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Primary/Secondary Education") UP Verified User in Primary/Secondary Education Enterprise (\> 1000 emp.) 10/7/2024 "Centralized Site for Cross-Team and Cross-Site Collaboration" 4/5 What do you like best about Haystack? Haystack has helped our non-profit advance from an older resource site to a much more easily navigated site to locate key resources from across multiple locations and teams. The use of the program to send weekly internal newsletters has also supported clearer communication and easier reference to past newsletters. We've been able to pull in documents from multiple sources. It is easy to navigate and an everyday tool. Review collected by and hosted on G2.com. What do you dislike about Haystack? With any transition, Haystack requires some time to become familiar with it and determine the optimal ways to use. Also, getting all teams transitioned over continues to take time. Review collected by and hosted on G2.com. What problems is Haystack solving and how is that benefiting you? Haystack is solving the issue of needing a centralized hub to share information across teams. Our organization needed something to allow for current versions of documents/information to be easily found and accessed by network and schools. Review collected by and hosted on G2.com. Show More Response from Cameron Lindsay of Haystack [Editedit](https://www.g2.com/survey_responses/haystack-review-10345497/official_response/edit) It’s so rewarding to hear how Haystack has become an everyday tool for your organization, streamlining collaboration and communication across teams! We’re thrilled it’s making such a positive impact—thank you for sharing your experience! Current UserValidated ReviewerIncentivizedSource: Seller invite KP Kathryne P. Manufacturing Supervisor Mid-Market (51-1000 emp.) 12/2/2024 "Better connections throughout the company" 5/5 What do you like best about Haystack? I love that it's a platform that everyone has access to, where they can find events, news, documents, org charts, create their own links, find contact info, etc. There are so many uses that it covers and the possibilities are seemingly endless. I also love how mobile-friendly it is. It's quick and easy to navigate, especially with the search feature. Review collected by and hosted on G2.com. What do you dislike about Haystack? I haven't come across any reason to dislike Haystack so far. Review collected by and hosted on G2.com. What problems is Haystack solving and how is that benefiting you? Communication. I have direct reports and I have loved that sometimes they hear company news even before I do. It takes things off my plate and helps them feel more involved and informed. Review collected by and hosted on G2.com. Show More Response from Cameron Lindsay of Haystack [Editedit](https://www.g2.com/survey_responses/haystack-review-10591767/official_response/edit) It’s amazing to hear how Haystack is helping your team stay connected and informed! We’re thrilled you’re finding it versatile, mobile-friendly, and a great tool for communication. Thanks for sharing your experience! Validated ReviewerIncentivizedSource: Seller invite AF Athena F. Nurse Administrator Mid-Market (51-1000 emp.) 1/2/2025 "Easy to use and great access" 5/5 What do you like best about Haystack? I love that all my pertient apps are easily accesible. Instead of having to use my favorites tab, I can click on Haystack and find everything I need. I use Haystack everyday! Review collected by and hosted on G2.com. What do you dislike about Haystack? I have not found a downside. I wish other companies would use it! Review collected by and hosted on G2.com. What problems is Haystack solving and how is that benefiting you? Having all apps in one location. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Ashley K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ashley K.") AK Ashley K. Senior Marketing Coordinator Mid-Market (51-1000 emp.) 5/1/2025 "Great Experience" 4.5/5 What do you like best about Haystack? It is great for company new and events! It is very easy to navigate. Review collected by and hosted on G2.com. What do you dislike about Haystack? I don't know have anything I dislike about Haystack. Review collected by and hosted on G2.com. What problems is Haystack solving and how is that benefiting you? company news and updates Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Renewables & Environment](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Renewables & Environment") UR Verified User in Renewables & Environment Mid-Market (51-1000 emp.) 12/6/2024 "A Needed Update, a New Hope for Organization" 4/5 What do you like best about Haystack? I like that Haystack has more or less everything I need for work information and communication in one place. It has a good graphic layout and things make sense where they are located. Since changing from a previous software that had a lot more issues, Haystack is a big improvement. Review collected by and hosted on G2.com. What do you dislike about Haystack? The only thing I've found that is lacking in Haystack is the search function. Many times, I put in a search term and feel like the results that come up are not really what I want. Review collected by and hosted on G2.com. What problems is Haystack solving and how is that benefiting you? Haystack is an upgrade from a previous software. I now feel that I can locate most documents I need through Haystack. Additionally, I feel more connected to other employees via the social networking features. I felt good about writing and posting something myself for my colleagues to view. Review collected by and hosted on G2.com. Show More Response from Cameron Lindsay of Haystack [Editedit](https://www.g2.com/survey_responses/haystack-review-10614601/official_response/edit) So glad to hear Haystack has been a big upgrade for you! It’s awesome that you find it easy to navigate and that it’s helping you feel more connected to your team. That’s exactly what we aim for—thanks for sharing! 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