--- title: Haystack Reviews meta\_title: 'Haystack Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 254 reviews by the users' company size, role or industry to find out how Haystack works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 254 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Team Collaboration url: https://www.g2.com/categories/team-collaboration --- ### Haystack Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **ease of use** of Haystack, benefiting from its intuitive design and centralized access to resources. [(60 mentions)](https://www.g2.com/products/haystack-2024-05-28/reviews?filters%5Bsentiment_snippet%5D=1093213&qs=pros-and-cons#reviews) Users appreciate the **navigation ease** of Haystack, finding it effortless to access and manage consolidated information. [(28 mentions)](https://www.g2.com/products/haystack-2024-05-28/reviews?filters%5Bsentiment_snippet%5D=1093920&qs=pros-and-cons#reviews) Users love the **intuitive design** of Haystack, finding it easy to use and navigate for work-related tasks. [(18 mentions)](https://www.g2.com/products/haystack-2024-05-28/reviews?filters%5Bsentiment_snippet%5D=1094406&qs=pros-and-cons#reviews) Users appreciate the **easy access** to vital tools and communication, enhancing collaboration at work consistently. [(14 mentions)](https://www.g2.com/products/haystack-2024-05-28/reviews?filters%5Bsentiment_snippet%5D=1095221&qs=pros-and-cons#reviews) Users find **setup easy** , allowing for a smooth transition and quick team integration with Haystack. [(14 mentions)](https://www.g2.com/products/haystack-2024-05-28/reviews?filters%5Bsentiment_snippet%5D=1092873&qs=pros-and-cons#reviews) Users find the **search difficulty** in Haystack frustrating, wishing for more user-friendly and accurate results. [(8 mentions)](https://www.g2.com/products/haystack-2024-05-28/reviews?filters%5Bsentiment_snippet%5D=1094673&qs=pros-and-cons#reviews) Users report feeling **confused** by Haystack's layout and search function, making navigation challenging and inefficient. [(6 mentions)](https://www.g2.com/products/haystack-2024-05-28/reviews?filters%5Bsentiment_snippet%5D=1095864&qs=pros-and-cons#reviews) Users struggle with **difficult navigation** , finding the layout confusing and hard to locate specific documents efficiently. [(6 mentions)](https://www.g2.com/products/haystack-2024-05-28/reviews?filters%5Bsentiment_snippet%5D=1094301&qs=pros-and-cons#reviews) Users face **inefficient searching** as toggling AI search every time complicates finding specific policies and items. [(6 mentions)](https://www.g2.com/products/haystack-2024-05-28/reviews?filters%5Bsentiment_snippet%5D=1093497&qs=pros-and-cons#reviews) Users face frequent **login issues** , struggling with disconnections and the inability to update their email correctly. [(5 mentions)](https://www.g2.com/products/haystack-2024-05-28/reviews?filters%5Bsentiment_snippet%5D=1095842&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Haystack ##### 1. Ease of Use Users appreciate the **ease of use** of Haystack, benefiting from its intuitive design and centralized access to resources. [ See 60 mentions ](https://www.g2.com/products/haystack-2024-05-28/reviews?filters%5Bsentiment_snippet%5D=1093213&qs=pros-and-cons#reviews) See Related User Reviews GC Giovanna C. Mid-Market (51-1000 emp.) 5.0/5 "Eye-Catching and Effortless, A Daily Go-To" What do you like about Haystack? I like how easy Haystack is to use and I find the platform to be very eye-appealing. It's the first thing I look at in the morning to find upcoming in ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.5/5 "Easy to Use Reference Point" What do you like about Haystack? Easy to use and navigate. The different hubs are great starting points when trying to solve a problem yourself. ##### 2. Navigation Ease Users appreciate the **navigation ease** of Haystack, finding it effortless to access and manage consolidated information. [ See 28 mentions ](https://www.g2.com/products/haystack-2024-05-28/reviews?filters%5Bsentiment_snippet%5D=1093920&qs=pros-and-cons#reviews) See Related User Reviews GC Giovanna C. Mid-Market (51-1000 emp.) 5.0/5 "Eye-Catching and Effortless, A Daily Go-To" What do you like about Haystack? I like how easy Haystack is to use and I find the platform to be very eye-appealing. It's the first thing I look at in the morning to find upcoming in ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.5/5 "Easy to Use Reference Point" What do you like about Haystack? Easy to use and navigate. The different hubs are great starting points when trying to solve a problem yourself. ##### 3. Intuitive Users love the **intuitive design** of Haystack, finding it easy to use and navigate for work-related tasks. [ See 18 mentions ](https://www.g2.com/products/haystack-2024-05-28/reviews?filters%5Bsentiment_snippet%5D=1094406&qs=pros-and-cons#reviews) See Related User Reviews GC Giovanna C. Mid-Market (51-1000 emp.) 5.0/5 "Eye-Catching and Effortless, A Daily Go-To" What do you like about Haystack? I like how easy Haystack is to use and I find the platform to be very eye-appealing. It's the first thing I look at in the morning to find upcoming in ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.0/5 "Great but has room for UI/UX improvements" What do you like about Haystack? Overall, really great product and awesome team, their support has been friendly and easy to access. I can see that they are improving the platform mor ##### 4. Easy Access Users appreciate the **easy access** to vital tools and communication, enhancing collaboration at work consistently. [ See 14 mentions ](https://www.g2.com/products/haystack-2024-05-28/reviews?filters%5Bsentiment_snippet%5D=1095221&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.0/5 "Polished, User-Friendly Hub That Elevates Company Communication" What do you like about Haystack? I like that it's a very appealing and user friendly intranet space for company employees. Sharepoint was useable but was in no way a good hub to hop i ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.0/5 "Great but has room for UI/UX improvements" What do you like about Haystack? Overall, really great product and awesome team, their support has been friendly and easy to access. I can see that they are improving the platform mor ##### 5. Setup Ease Users find **setup easy** , allowing for a smooth transition and quick team integration with Haystack. [ See 14 mentions ](https://www.g2.com/products/haystack-2024-05-28/reviews?filters%5Bsentiment_snippet%5D=1092873&qs=pros-and-cons#reviews) See Related User Reviews ![Jennifer Y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jennifer Y.") JY Jennifer Y. 5.0/5 "Seamless Company Updates with Easy Navigation" What do you like about Haystack? I like how easy the navigation is in Haystack. I also enjoy the interactions and updates it provides. Setting it up was easy, which was a great start ![Anna Kate S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anna Kate S.") AS Anna Kate S. 5.0/5 "User-Friendly Communication Hub" What do you like about Haystack? I find Haystack to be user-friendly, which is something I really appreciate. I love the ability to create groups so that specific information can be s ### 5 Cons or Disadvantages of Haystack ##### 1. Search Difficulty Users find the **search difficulty** in Haystack frustrating, wishing for more user-friendly and accurate results. [ See 8 mentions ](https://www.g2.com/products/haystack-2024-05-28/reviews?filters%5Bsentiment_snippet%5D=1094673&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.5/5 "Easy to Use Reference Point" What do you dislike about Haystack? Have to toggle the AI search every time I use the search bar. I wish there was a way to permanently toggle it on/off. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.5/5 "Efficient, Easy to Use, One Central Location for Company News" What do you dislike about Haystack? The search bar could improve. Sometimes it's challenging to search for certain items. ##### 2. Confusion Users report feeling **confused** by Haystack's layout and search function, making navigation challenging and inefficient. [ See 6 mentions ](https://www.g2.com/products/haystack-2024-05-28/reviews?filters%5Bsentiment_snippet%5D=1095864&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.5/5 "Efficient, Easy to Use, One Central Location for Company News" What do you dislike about Haystack? The search bar could improve. Sometimes it's challenging to search for certain items. ![Anna Kate S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anna Kate S.") AS Anna Kate S. 5.0/5 "User-Friendly Communication Hub" What do you dislike about Haystack? Currently, without the AI search feature enabled, employees have trouble locating information within Haystack, which leads to frequent questions. ##### 3. Difficult Navigation Users struggle with **difficult navigation** , finding the layout confusing and hard to locate specific documents efficiently. [ See 6 mentions ](https://www.g2.com/products/haystack-2024-05-28/reviews?filters%5Bsentiment_snippet%5D=1094301&qs=pros-and-cons#reviews) See Related User Reviews ![Seaira H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Seaira H.") SH Seaira H. 5.0/5 "Effortless Document Access with User-Friendly Navigation" What do you dislike about Haystack? Some of the formatting in the posts and pages is a little bit difficult to utilize, but overall, everything works pretty well. JL jessica l. Mid-Market (51-1000 emp.) 5.0/5 "Haystack aint Whack!" What do you dislike about Haystack? I find the layout to be so free-form that the homepage ends up feeling quite busy, filled with a mix of different articles. There isn’t any clear guid ##### 4. Inefficient Searching Users face **inefficient searching** as toggling AI search every time complicates finding specific policies and items. [ See 6 mentions ](https://www.g2.com/products/haystack-2024-05-28/reviews?filters%5Bsentiment_snippet%5D=1093497&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.5/5 "Easy to Use Reference Point" What do you dislike about Haystack? Have to toggle the AI search every time I use the search bar. I wish there was a way to permanently toggle it on/off. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.5/5 "Efficient, Easy to Use, One Central Location for Company News" What do you dislike about Haystack? The search bar could improve. Sometimes it's challenging to search for certain items. ##### 5. Login Issues Users face frequent **login issues** , struggling with disconnections and the inability to update their email correctly. [ See 5 mentions ](https://www.g2.com/products/haystack-2024-05-28/reviews?filters%5Bsentiment_snippet%5D=1095842&qs=pros-and-cons#reviews) See Related User Reviews ![Dominic R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dominic R.") DR Dominic R. 5.0/5 "Easy Navigation, But Login Challenges" What do you dislike about Haystack? Login is often difficult. ![Luka T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Luka T.") LT Luka T. Small-Business (50 or fewer emp.) 5.0/5 "Great for Team Communication" What do you dislike about Haystack? It gets disconnected pretty often and I have to request for new link to login everytime. ![Ron Mindy C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ron Mindy C.") RC Ron Mindy C. assistant director of nursing Mid-Market (51-1000 emp.) 5/12/2026 "Easy to Use, Boosts Communication and Company Support" 5/5 What do you like best about Haystack? ease of use, improves communication, truly helps with company support Review collected by and hosted on G2.com. What do you dislike about Haystack? somewhat hidden in profile, hard to get to Review collected by and hosted on G2.com. What problems is Haystack solving and how is that benefiting you? communicating with our parent company, ease to see policy and procedures Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Andres C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andres C.") AC Andres C. Flight nurse Mid-Market (51-1000 emp.) 6/25/2026 "Easy, User-Friendly Access to All Publications" 5/5 What do you like best about Haystack? Easy to open and read all the publications, and very user-friendly. Review collected by and hosted on G2.com. What do you dislike about Haystack? It takes some steps to find stuff un it and can be desincoraging Review collected by and hosted on G2.com. What problems is Haystack solving and how is that benefiting you? Sends information to every workers and it is easy to have everyone on the same page Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness") AH Verified User in Health, Wellness and Fitness Mid-Market (51-1000 emp.) 5/12/2023 "Great but has room for UI/UX improvements" 4/5 What do you like best about Haystack? Overall, really great product and awesome team, their support has been friendly and easy to access. I can see that they are improving the platform more and more and listening to their customers! The search function has been super helpful, and I like how it's a really clean design. It's fairly simple to use, and the learning curve is easier than most, meaning implimentation, while always complicated, this is definately better than most. Review collected by and hosted on G2.com. What do you dislike about Haystack? I want more customizable options when creating pages. Additionally, the way new announcement submissions are managed can be improved. Review collected by and hosted on G2.com. What problems is Haystack solving and how is that benefiting you? So many documents in sooo many different places. I love how easy it is to find resources across different teams. Its also made company or group-wide announcements so much more easier. Review collected by and hosted on G2.com. Show More Response from Cameron Lindsay of Haystack [Editedit](https://www.g2.com/survey_responses/haystack-review-8079083/official_response/edit) Thank you for your feedback! We're glad you find Haystack helpful in consolidating company resources and improving organization. We appreciate your suggestions for page updates and text customization, and we actually have some big updates coming out shortly on that very front. If you have more ideas to enhance the UI/UX, please reach out! 1/5/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness") UH Verified User in Health, Wellness and Fitness Mid-Market (51-1000 emp.) 6/1/2026 "Great Intranet Capabilities" 4/5 What do you like best about Haystack? its a good way of keeping everyone in the company updated on current events. Also the org chart is helpful Review collected by and hosted on G2.com. What do you dislike about Haystack? The amount of emails I receive from my organization can be annoying at times. Review collected by and hosted on G2.com. What problems is Haystack solving and how is that benefiting you? Supports easy accessibility through a user friendly interface. Easy to find what I'm looking for. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Stephanie H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stephanie H.") SH Stephanie H. Loan Officer Small-Business (50 or fewer emp.) 4/3/2026 "Accessible and Easy Search That Just Works" 4/5 What do you like best about Haystack? Accessibility & ease of search functions Review collected by and hosted on G2.com. What do you dislike about Haystack? Number of options provided for search functions can be overwhelming/ time consuming to look through Review collected by and hosted on G2.com. What problems is Haystack solving and how is that benefiting you? Haystack is a singular place for me to reference work materials, updates and resources which saves time when searching Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") EM Verified User in Marketing and Advertising Mid-Market (51-1000 emp.) 7/1/2026 "AI-Powered Search That Stands Out" 5/5 What do you like best about Haystack? AI powered search is as one of the best features Review collected by and hosted on G2.com. What do you dislike about Haystack? the commenting and social aspect is not like i expected (i expected similar to Facebook) Review collected by and hosted on G2.com. What problems is Haystack solving and how is that benefiting you? keeping the company connected and storing useful information Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite JR James R. Mid-Market (51-1000 emp.) 5/19/2026 "Effortless Setup, Informative Alerts" 4/5 What do you like best about Haystack? I like that Haystack gives me a break from reading stressful, company-related issues completely. It provides a little break. Also, the initial setup was easy. Review collected by and hosted on G2.com. What do you dislike about Haystack? Honestly, the only issue is if I'm not sure what the subject topic is. Review collected by and hosted on G2.com. What problems is Haystack solving and how is that benefiting you? Haystack isn't really solving problems but offers notifications and is informational company-wide. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Renee E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Renee E.") RE Renee E. 12/2/2025 "Seamlessly Connects and Organizes Work" 5/5 What do you like best about Haystack? I find Haystack to be an excellent platform for connecting everything related to my work in one convenient location. The platform is particularly beneficial for locating updated forms, finding coworkers, and keeping announcements well-organized. I really like its ease of use and the intuitive layout that it offers. Additionally, Haystack looks nice visually and is user-friendly, making it great for everyone involved. The initial setup has been easy so far, and I'm very impressed with how straightforward it is. I am so satisfied with the experience that I would rate my likelihood of recommending Haystack to a friend or colleague at a perfect 10. Review collected by and hosted on G2.com. What do you dislike about Haystack? Have not come across anything yet Review collected by and hosted on G2.com. What problems is Haystack solving and how is that benefiting you? I find Haystack connects everything together, helping me locate updated forms, find coworkers, and keep announcements organized in one place. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Alexa F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alexa F.") AF Alexa F. Marketing Content Specialist Mid-Market (51-1000 emp.) 9/2/2025 "Haystack solved all our internal issues!" 4.5/5 What do you like best about Haystack? I love how Haystack is a one-stop-shop for everything that our team members may need. The post feature and ability to create pages that include PDFs are awesome! It's easy to use for people who know the ins and outs of it. It was a quick and easy implementation process and we use it on a daily basis as a company. Review collected by and hosted on G2.com. What do you dislike about Haystack? I think the search feature, both the AI and regular, need some work. The most complaints we've gotten have been about how people can't find specific documents/ pages that they're looking for. I think it also just takes a bit to get used to and navigate. Review collected by and hosted on G2.com. What problems is Haystack solving and how is that benefiting you? Haystack helps us have all of our company information in one place, eliminating/ replacing our previous company-wide intranet. This makes company-wide communication, document storage, and organization much easier for us. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Tawny B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tawny B.") TB Tawny B. President Small-Business (50 or fewer emp.) 8/2/2025 "Excellen Business Intranet Platform" 5/5 What do you like best about Haystack? Haystack has become an extremely valuable tool for our team. It allows us to track all of our employees, their organizational chart, locations, responsibilities and more! We use it as a landing page to get to all of the sites and information our employees need. We started off looking for a tool to assist with maintaining and searching our guidelines but it has ended up proving to be so much more! We use it every single day and new employees always seem to comment on how easy it is to use and search for information. The Customer Support Team has also been super helpful anytime we need assistance, which is rare. Review collected by and hosted on G2.com. What do you dislike about Haystack? I would like to see the option for recurring events and integration with other sites like STAN Ai who we are currently working with. Review collected by and hosted on G2.com. What problems is Haystack solving and how is that benefiting you? Haystack is managing all of our employee information and guidelines and making all of the information easy to search. It also is managing all of our tools, websites, etc. so that employees can access all information in one place. Review collected by and hosted on G2.com. 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