I have been using HawkSoft CMS since 2008 for the agency I work with. System was fantastic to start with even in 2008, but it kept evolving every year with new features and turned into THE BEST system I ever came across. It has all the bells and whistles one could wish for from such type of systems. Easy of use, help on the every click and integration with other carriers, rating websites makes this system perfect solution. I am not an insurance agent, however I could master it within just few days of use. Review collected by and hosted on G2.com.

None. Its just perfect. HawkSoft people already keep adding new features, improving, fixing it to the system which is already perfect. Review collected by and hosted on G2.com.

I love the E&O fail proof action button and the user settings, integration to companies websites Review collected by and hosted on G2.com.

Accounting functions alone are not enough without quick books Review collected by and hosted on G2.com.

Easy integration to insurance carriers. Notes and actions are synced seemlessly. System is user friendly and quick to pick up and understand. Really like how easy it is to keep statements and other information for ready use in the system. The support is by far the best I've ever had. Review collected by and hosted on G2.com.

A little bit heavy on the desktop -- requires the parallels client. I would recommend having a pc that isn't bare bones as it does drag resources Review collected by and hosted on G2.com.

I love how easy it is to change status from to active and making payments. Review collected by and hosted on G2.com.

It crashes sometimes. Freezes and deletes data. Review collected by and hosted on G2.com.

your current customers are easy to change back and forth through Review collected by and hosted on G2.com.

to many steps to add something new into it Review collected by and hosted on G2.com.

I like how easy this software is to use. And the customer service members are always so helpful in figuring out what needs to happen to make things better. Review collected by and hosted on G2.com.

The only one thing I don’t like is that there is not a close all button to close out all of the current tabs that you have open. Review collected by and hosted on G2.com.

You have access to many different features for your policy's. Review collected by and hosted on G2.com.

There is nothing to dislike about this system. Review collected by and hosted on G2.com.

They are constantly updating the software and making improvements. I like the reminders that let me know what I need to do daily. Review collected by and hosted on G2.com.

That not all of our insurance carriers (Pacific Specialty for example) don't upload to their site, and I have do do those manually.This is time consuming. Review collected by and hosted on G2.com.

HEasy to self teach. I didn’t have to sit thru webinars to get the basics down. Review collected by and hosted on G2.com.

the report function is very confusing and hard to use.

No iPhone app - this is a big deal. Review collected by and hosted on G2.com.

Shortcut keys are amazing and make work so simple. Review collected by and hosted on G2.com.

It’s a little difficult to grasp at first but they have tutorial/help videos that are useful. Review collected by and hosted on G2.com.